Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We would be grateful if you inform us at least 72hours in advance should you decide to make any changes to your booking, otherwise the first night's charge is applicable

Additional Terms and Conditions

1. check in: 14:00 and check out: 12:00
2.We will keep the room/bed for you for 3 hours from the stated time of arrival. After which it will be released for booking.
3.If there is a delay in your itinerary, we would appreciate update email.
4.We have 24-hours front desk (staff 24/24)
5. We will keep customer's passport at the hostel reception and return when you check out.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Is it your first time here in Saigon and you are worrying about a lot of things? Don’t worry, we’ll give you
---Reasons why you are going to the right place this year---
FREE best local breakfast on the rooftop
FREE cold beer in Happy hour
FREE WIFI access
FREE local map
FREE refill water everyday
FREE coffee & tea
FREE hot shower after check-out
FREE luggage storage
FREE use of hairdryer
FREE postcard mailing

If you’re still thinking, we’ll give you
---More reasons why you are going to the right place this year---
- Vitamin Smiles Team: we have a team of caring, down-to-the-Earth people who truly dedicate themselves to their guests ensuring that their stay is always memorable and fun. We are continually building our reputation to be one of the best hostels in Vietnam. Book with us today and let us have an amazing time!
- Breakfast: we’re the only hostel in Saigon changing breakfast menu everyday with cooking ingredients is bought daily very early in the morning at the local market right next door so everything is freshly cooked and homemade. You’ll wake up with the best local breakfast in town and find out what is truly Vietnamese cuisine.
- Staff: we have a high rating for staff. Our staff is by far the most friendly, knowledgeable English speaking staff you will meet in Saigon! We truly love our guests. You guys matter the most.
- Happy hour with free beer: We’re social hostel but not party hostel. We believe everyone can be friend. The reason to make the event just for meeting new friends and sharing our stories. Even you’re not our guest you can join us.
- Rooftop & Kitchen: the only hostel in Saigon has facilities include a relaxing Sun-Moon deck (6th floor) and open kitchen & communal area on the rooftop (5th floor) which is an absolute oasis, and will no doubt win you over with its stunning Saigon views and calming nature - perfect to enjoy a beer with your newly-found friends in the evening, especially after a day of experiencing the hustle and bustle of this great city. Shared kitchen where you can cook lunch or dinner by yourselves.
- Facilities: it features cozy & clean ensuite private rooms, super comfy bunk beds with functioning air-conditioner, curtains for privacy, power sockets, reading light and cool design. It’s perfect for solo travelers, couples and families.
- Location: on a main street which with 5-minute-30-second walk, you will find yourself at Backpacker Walking street, the heart of Saigon nightlife, where you can party it up ‘til your heart’s content! And just far enough that the hostel street is quiet at night so it’s peaceful enough to ensure you get plenty of rest and recuperation. Within walking distance from bus station and only a few steps of all the action, the property is located near a local market, many street food vendors, restaurants, cafes as well as all the famous attractions including: Ben Thanh Market, War Remnants Museum, The Opera House, Cathedral Church, Independence Palace, Chinatown etc.

This is the ideal place for travelers seeking the true spirit of Saigon city. If you are seeking for the local experience, willing to discover Vietnamese street foods and keen on exploring the Saigon market culture, then Vitamin Smiles is definitely where you want to drop your pack. One step out the door will get you in the thick of authentic local livelihood, with various day-long cheap eats lining the street. Early birds will be treated to a vibrant morning-market where you might gather local ingredients to cook up yourself in the rooftop kitchen.

We also provide full range of services like tour bookings, bus tickets, visa extension, motorbike for rent/sales, airport pick up and drop off, laundry services. Check out our website for more information.
Get ready to have the best time in Saigon. We will see you very soon. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 7.8

  • Location 8.8

  • Staff 8.8

  • Atmosphere 7.3

  • Cleanliness 6.9

  • Facilities 7.3

Latest Reviews

  • 10.0


    22 Apr 2019
    Amazing hostel! They really go above and beyond to help you have a great day! Free breakfast is always a nice local dish! Harry is brilliant! Alyssa and the other female staff are super sweet! Definitely well recommended! Big plus: they have elevators if you fancy skipping the stairs after a long journey! Great location! I will be back! Recommending everyone here!
    USA, Female, 31-40
  • 9.4


    01 Apr 2019
    Stayed here for a week and the experience was brilliant! Super helpful staff, tasty Vietnamese breakfast and clean rooms and beds. Despite the fact that it is not located at the most popular backpacker streets but still in District 1 and near Pham Ngu Lao. Highly recommended for those who do not want to party all night but still like to enjoy convenient access to city center. Dịch vụ của Eddie(Tuấn) và Harry(Hoàng) tốt quá! Mỗi lần cần các loại thông tin các em ấy cũng giúp rất nhiều. Cám ơn!
    Taiwan, Male, 25-30
  • 9.1


    11 May 2019
    Came to a quiet hostel as I had come down with a horrible cold, so wanted some rest. This place was perfect. Free beer and breakfast was a plus and met some cool people while there. Location was good, and staff were super helpful.
    USA, Female, 25-30
  • 8.3


    20 Apr 2019
    We really enjoyed the rooftop area in the evenings, when not wanting to go out. There is a speaker where we could play a little music and just hang out. The breakfast was very good. Go for the local Pho! Yum! Even though it is located a little further away from some of the museum's, we really liked the more local and bustling part of Saigon. I would definitely stay again if I pass through!
    Denmark, Couple, 25-30
  • 8.3


    18 Apr 2019
    Overall good, but the aircon needs fixing!
    Norway, Female, 18-24
  • 7.7

    Very Good

    17 Apr 2019
    Really nice staff hear and good breakfast
    England, Male, 31-40
  • 6.6


    10 Jun 2019
    The hostel is in a good location, close to a lot of good bars, restaurants, and cafes. The free breakfast in the morning is really great also. However, I found the room and bathroom both to be really dirty. There is a small locker enough for a backpack but if you have a larger backpack it will have to be left somewhere in the room. When I was there it wasn't a very social hostel but the upstairs terrace and front room are nice to chill and relax.
    Canada, Female, 18-24
  • 5.7


    22 Jun 2019
    The hostel really doesn’t look like the pictures online! The rooms and bathroom were dirty and there isn’t really a reception area. Room doors don’t lock and there is no lock on the main front door either. However, the roof top space is nice and breakfast was great. Overall a basic hostel that could do with a clean and some more security.
    Wales, Female, 18-24
  • 4.9


    25 Jun 2019
    The doors had no locks and one staff member walked in the dorm in the morning without knocking, to turn the aircon off. There was also no lockers for my backpack unlike it was stated in the description.
    Australia, All Female Group, 18-24
  • 4.0


    30 Mar 2019
    The pictures on Hostelworld gave me a much better impression than what the Hostel turned out to be. The entire entrance area has been torn out to instead host a few motorbikes. The reception has moved to a tiny desk squeezed between elevator and staircase. The main bathroom on the 1st floor was alright in terms of cleanliness but the other bathrooms were dirty and didn't even have handsoap. The breakfast was nice, the beds are also good, but overall the atmosphere was not at all as expected.
    Germany, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi