Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We would be grateful if you inform us at least 72hours in advance should you decide to make any changes to your booking, otherwise the first night's charge is applicable

Additional Terms and Conditions

1. check in: 14:00 and check out: 12:00
2.We will keep the room/bed for you for 3 hours from the stated time of arrival. After which it will be released for booking.
3.If there is a delay in your itinerary, we would appreciate update email.
4.We have 24-hours front desk (staff 24/24)
5. We will keep customer's passport at the hostel reception and return when you check out.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.0
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Is it your first time here in Saigon and you are worrying about a lot of things? Don’t worry, we’ll give you
---Reasons why you are going to the right place this year---
FREE best local breakfast on the rooftop
FREE cold beer in Happy hour
FREE white towel use
FREE WIFI access
FREE local map
FREE refill water everyday
FREE coffee & tea all day
FREE welcome banana in the morning
FREE hot shower after check-out
FREE luggage storage
FREE use of hairdryer
FREE postcard mailing
FREE assortment of the best board games

If you’re still thinking, we’ll give you
---More reasons why you are going to the right place this year---
- Vitamin Smiles Team: we have a team of caring, down-to-the-Earth people who truly dedicate themselves to their guests ensuring that their stay is always memorable and fun. We are continually building our reputation to be one of the best hostels in Vietnam. Book with us today and let us have an amazing time!
- Breakfast: we’re the only hostel in Saigon changing breakfast menu everyday with cooking ingredients is bought daily very early in the morning at the local market right next door so everything is freshly cooked and homemade. You’ll wake up with the best local breakfast in town and find out what is truly Vietnamese cuisine.
- Staff: we have the highest rating for staff. Our staff is by far the most friendly, knowledgeable English speaking staff you will meet in Saigon! We truly love our guests. You guys matter the most.
- Happy hour with free beer: We’re social hostel but not party hostel. We believe everyone can be friend. The reason to make the event just for meeting new friends and sharing our stories. Even you’re not our guest you can join us.
- Rooftop & Kitchen: the only hostel in Saigon has facilities include a relaxing Sun-Moon deck (6th floor) and open kitchen & communal area on the rooftop (5th floor) which is an absolute oasis, and will no doubt win you over with its stunning Saigon views and calming nature - perfect to enjoy a beer with your newly-found friends in the evening, especially after a day of experiencing the hustle and bustle of this great city. Shared kitchen where you can cook lunch or dinner by yourselves.
- Facilities: Vitamin Smiles belongs to the new generation of hostels, it features cozy & clean ensuite private rooms, super comfy bunk beds with functioning air-conditioner, curtains for privacy, power sockets, reading light and cool design. It’s perfect for solo travelers, couples and families.
- Location: on a main street which with 5-minute-30-second walk, you will find yourself at Backpacker Walking street, the heart of Saigon nightlife, where you can party it up ‘til your heart’s content! And just far enough that the hostel street is quiet at night so it’s peaceful enough to ensure you get plenty of rest and recuperation. Within walking distance from bus station and only a few steps of all the action, the property is located near a local market, many street food vendors, restaurants, cafes as well as all the famous attractions including: Ben Thanh Market, War Remnants Museum, The Opera House, Cathedral Church, Independence Palace, Chinatown etc.

This is the ideal place for travelers seeking the true spirit of Saigon city. If you are seeking for the local experience, willing to discover Vietnamese street foods and keen on exploring the Saigon market culture, then Vitamin Smiles is definitely where you want to drop your pack. One step out the door will get you in the thick of authentic local livelihood, with various day-long cheap eats lining the street. Early birds will be treated to a vibrant morning-market where you might gather local ingredients to cook up yourself in the rooftop kitchen.

We also provide full range of services like tour bookings, bus tickets, visa extension, motorbike for rent/sales, airport pick up and drop off, laundry services. Check out our website www.VitaminSmiles.com for more information.
Get ready to have the best time in Saigon. We will see you very soon.

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.1

  • Location 8.6

  • Staff 8.9

  • Atmosphere 7.3

  • Cleanliness 7.5

  • Facilities 7.6


Latest Reviews

  • 8.6

    Fabulous

    28 Dec 2018
    The girls at the reception were really helpful and super friendly
    Denmark, Female, 31-40
  • 7.7

    Very Good

    26 Dec 2018
    The hostel is very narrow. Right at the front, they have some sort of claw machines and the reception area was hidden way in the back. I was lucky that there weren't many occupants when I was there. The common area / rooftop bar / eatery area is very small. They included breakfast with not many options. If I'm not mistaken, they offered beef soup, and toasts only. Other than that, toilets were okay and the stay itself was ok. The location was ok enough for you to walk around.
    Malaysia, Female, 18-24
  • 7.1

    Very Good

    26 Dec 2018
    Little tricky to find as the front of the hostel is a claw machine arcade. Breakfast is quite good and a free drink between certain hours in the evening. Washrooms weren't amazing, as there were none of my floor and only one on the floor below which wasn't in great working condition. Overall not bad, good for a short stay.
    Canada, Male, 25-30
  • 5.1

    Rating

    21 Dec 2018
    We booked the private room based on the photos looking nice. The reality was quite the opposite. Dirty, horrible room. Bed sheets not clean. Walked through the kitchen (which was right outside our room) to get to the balcony and a HUGE rat ran across my feet. Only stayed one night of the 3 I had booked and left immediately in the morning. The dorms might be nicer, I can’t comment on them as I didn't see them. Don’t bother with the private room, worst I’ve ever stayed in. Staff were friendly.
    England, Female, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Games Room
  • Wi-Fi

Policies

  • Age Restriction
  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Taxes Included

Things to Note

- 24 hours front desk (Staff 24/7)
- Check in after 14:00 PM and check out before 12:00 PM.
- Check-out before 6:00 PM: extra 1/2 day will be charged; after 6:00 PM extra 1 day will be charged.
- Your passport would be safer with us during your stay, we’ll return your passport when you check out
- We will keep the room/bed for you for 8 hours from the stated time of arrival. After that it might be released for booking.
- For large bookings over US$ 50 we will reserve the right to ask for an advance payment of 50% of the total amount.
- Credit card and cash payment are acceptable upon arrival.
- We organize “Saigon Street Foods” tour with Vietnamese traditional cuisine several times a week. Just send an email to register if you’d like to taste the special local meal with your friends.


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