Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30
Book more than 7 days in advance for Free Cancellation.
8.8
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Wanderlust Hostel has been beautifully renovated to feel both cozy and super hip. All spaces are full of original murals painted by local artists and inspired by the beautiful nature around Almaty.

There is a comfortable lounge room and large outdoor rooftop patio - both perfect places to meet new friends, listen to beats and lounge over a cup of coffee. The kitchen is both spacious and modern, and is fully equipped with everything you need to cook.

Rooms include linens and towels, and lockers in the dorms. The shared bathrooms are clean with hot water and good water pressure. Our English speaking staff are friendly and can answer all your questions, and even help you book a tour with our in-house travel agency if you want to experience the beautiful lakes, mountains and canyons around Almaty

We know you’ll love your stay with us at Wanderlust Hostel and feel like Almaty is your new home.

**Things to note & policies**
Free cancellation: 1 day before the arrival,otherwise being charged by the property
Check in from 14:00
Check out before 12:00
Payment on arrival: cash only
Tax included
Breakfast not included
No curfew
No smoking in room, but have smoking area
No age restriction
Reception time:24 hours View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.2

  • Location 9.5

  • Staff 8.2

  • Atmosphere 8.9

  • Cleanliness 8.5

  • Facilities 8.3


Latest Reviews

  • 10.0

    Superb

    02 Oct 2019
    Excellent location, very clean, friendly staff, good atmosphere, comfy beds, and good services. I'm in the process of moving to Almaty and stay here for more than a week, so its like home for me. I would definitely recommend staying here!
    USA, Female, 25-30
  • 9.4

    Superb

    09 Nov 2019
    Great location! On a very quiet street, but next to many of the tourist locations and restaurants/cafes. It was a little unorganized, meaning I never knew who was staff as no one was ever there. In addition, when I arrived (well past check in) my bed was still unmade. Beware---this property is very loud at night. Guests are awake all night partying, so do not expect to get much sleep here. In addition, the hostel does not enforce or have a quiet period.
    USA, Male, 18-24
  • 9.4

    Superb

    24 Sep 2019
    GREAT Hostel. Perfect location, fun atmosphere and really helpful staff. One of the girls working there, Aru, was so kind and patient. When I lost my phone, she walked around with me all morning to several different phone shops and atms helping to translate. Highly recommend this hostel and would return if I am ever back in Almaty.
    Australia, Female, 25-30
  • 9.1

    Superb

    24 Nov 2019
    I stayed 2nights in a single room & 1night in the mixed dorm. Overall a decent experience - the room was well-heated, they provided sheets & a towel. I initially booked a bed in the female dorm but was assigned a bed in the mixed dorm, which was fine by me. The staff were friendly and spoke English, but there were some miscommunications - I had paid one staff, but another told my friend I hadn't & asked him to pay on my behalf. Nevertheless I'd like to believe it was purely a miscommunication.
    Malaysia, Female, 18-24
  • 9.1

    Superb

    13 Oct 2019
    Very nice hostel with good atmosphere. Staff is helpful but some don't speak English that well and the booking system seems a bit chaotic.
    Netherlands, All Female Group, 18-24
  • 8.6

    Fabulous

    16 Sep 2019
    Good place to meet other travellers. Close to everything. Nice setting and atmospheric. Will come again.
    Australia, Male, 31-40
  • 8.0

    Fabulous

    05 Sep 2019
    The main manager for this hostel is SO lovely, but some of the other staff can be a little disorganised. In general the facilities could do with some renovation (broken lockers, only 2 working toilets and showers) but the location and atmosphere are amazing. If you're looking for a chilled place to stay, would recommend.
    England, Female, 25-30
  • 8.0

    Fabulous

    22 Aug 2019
    My only real complaint is about the taciturn that was in charge when I checked in. First, she was kind of rude. Second, she walked me through the upstairs while I was still carrying my bag rather than show me to my room first. Third, she showed me to the wrong room (I had booked private and she showed me to the dorm). Fourth, She overcharged me. I had paid a partial deposit through the website which she refused to acknowledge and told me I could go somewhere else if I didn't like the price,
    USA, Male, 41+
  • 7.1

    Very Good

    12 Sep 2019
    While the location and decor is pretty good, the staff had the completely wrong dates for me. I booked a private room for three nights and only one of them did I get a private room. Normally this would be fine, but there were several other people who had the same thing happen to them. I really would not recommend staying here unless you're okay with changing beds every night.
    USA, Male, 25-30
  • 6.9

    Good

    05 Nov 2019
    This hostel was just okay..... There's no main office or front desk where you can find a staff member, so it's difficult to locate a staff member when you need one (also difficult to figure out who's staff vs a guest). I stayed in the female room, and it was way to small to have 6 of us staying in there. Three of the girls in the female room were staying at the hostel long term, so their belongings were everywhere and therefore there was no room for you to put your things which was inconvenient.
    USA, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
Services
  • 24 Hour Reception
  • Express check-in / out
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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