Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any cancellation 7 prior to arrival date will be fully charged

Additional Terms and Conditions

We may need full deposit within 7 days prior to arrival date

Additional Info:


Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Warm Bed Hostel is a fresh, friendly hostel located in the heart of the Siem Reap. Just a few minutes’ walk away, you’ll find dozens of local restaurants, bars, the famous ‘Pub Street’, night and day markets, supermarkets, 24-hour ATMs, as well as a cinema, coffee houses and bakeries.

We are not a party hostel, just a charming place to stay, designed for comfort and relaxation. Our aim is to provide you with a peaceful stay, friendly and efficient service, all in a colorful, stylish environment. Here you’ll meet new friends from all over the world, while enjoying our rooftop bar with pool table, dart and chess boards, and even a computer with internet access and a small library so you can relax and learn all about the wonders of Cambodia.

At Warm Bed Hostel, our tour desk can arrange all your tours and activities during your stay in Siem Reap, as well as visa and passport services, transportation (All kinds of bus, van and boat tickets in Cambodia, Thailand, Laos and Vietnam), luggage and currency.
We’ve recently been awarded numerous accolades from some of the world’s biggest travel websites including Trip Advisor (“Excellent services”), Poshtels,, Expedia, Agoda, Hostelworld, as well as many others.


- 24 hours front desk staffs
- Pick up services charge US5 only to cover driver’s fuel, airport tax and time
- All room with Air-Con and Extra mini-fan in each dorm bed
- Daily cleaning room and dorm bed
- FREE Luggage Storage
- FREE Locker – To storage your valuable item (Dorm Room)
- FREE Tower & Blanket – No extra surcharge
- FREE Siem Reap City Map
- FREE Wi-Fi in all room and hostel’s area
- FREE Computer on roof top
- Pool table, Target board, chessboard, Small Library are available on roof top
- Hot and cool water in every bathroom
- TVs in all private rooms, Roof top and Lobby area with over 60 Channels
- Laundry services US$1 per kilo
- Massage services in private room (Extra charge) View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 8.0

  • Location 8.7

  • Staff 7.3

  • Atmosphere 7.3

  • Cleanliness 8.7

  • Facilities 7.3

Latest Reviews

  • 10.0


    22 Feb 2020
    The best hostel i ever stayed in Asia, This hostel located the best location in town everything just walking few minute. Pub-street night market, bank, bar, restaurant. The good thing is this hostel running by a nice family, they always taking good care for all people here, I loves them especially a cut boy natt natt
    Italy, Male, 31-40
  • 10.0


    12 Apr 2019
    Very nice place, with everything one needs. Very friendky and warm staff thats very willing to help book/give information about stuff in siem reap.
    Denmark, Male, 18-24
  • 10.0


    01 Feb 2019
    I loved staying at Warm Bed Hostel and would definitely book this place again for my future stays in Siem Reap! Thank you very much to all the team!
    Belgium, Female, 25-30
  • 9.7


    16 Jan 2019
    Great place. The staff are extremely friendly and helpful. It’s location was the idea for pub street and the night markets.
    USA, Male, 25-30
  • 9.1


    03 Feb 2019
    Great spot if you're not looking for a party hostel but location is still great for heading out to pub street etc. Staff are really helpful and friendly. Good security and big lockers in the dorms for all your stuff. Very recommended.
    Ireland, Male, 25-30
  • 8.6


    10 Feb 2019
    Nice room size, good facilities and a really lovely family who run the place. The Hostel is just 2 mins walk from pub street but the street where the hostel is located in nice and quiet away from the loud music, so you can get a good night sleep. Staff were really sweet and very helpful and accommodating with any questions/requests/advice we needed. Decent restaurant next door for cheap breakfast. Would highly recommend.
    England, Couple, 25-30
  • 8.3


    16 Apr 2019
    Vutha, the manager, was wonderful during my stay. He helped me plan out basically my entire journey in Cambodia and was always around when I had an inquiry or needed anything. The hostel itself is nice enough. I don't think there was regular cleaning happening. Beds were comfortable and the hostel is very chill and conveniently located.
    Canada, Female, 25-30
  • 6.3


    24 Jan 2020
    Didn’t like this hostel at all. The staff were quite rude - I’d ask a question and they’d either ignore me or they’d talk across the room to each other whilst I was sat there. I also booked a private room after travelling for 24 hours to get some sleep yet there was no air con and when I asked for it to be turned on guy at the desk just laughed at me? Was so hot in that room and after reading the other reviews I see this is a common theme!
    England, Female, 25-30
  • 4.6


    20 Apr 2019
    Ironically, this place was the warmest bedroom I’ve ever stayed in. 1 fan on the ceiling and tiny fan after asking in an incredibly small room. We were initially going to extend though left 5am the next morning to move to another hostel. Location was good though - 2 minute walk to pub street on quiet street.
    England, Couple, 18-24
  • 3.4


    12 Jul 2019
    Currently talking to hostel world about it here. I was supposed to stay 4 nights, but I left after just 1. There was still garbage in my (private) room from the people before, no AC, bathrooms and shower area was horrible, and don’t even get me started on the staff. When I told the gentleman working there that I was leaving to a different hostel and wasn’t happy and wasn’t going to leave a nice review he started to scream at me and smack the desk. As a solo female traveler I was terrified.
    Canada, Female, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Dryer
  • Flexible NRR
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Pool Table
  • Wi-Fi