Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation/Modification- 7 days in advance

Additional Terms and Conditions

Please bank balance of payment into our bank account 7 days prior to arrival date
Account Name :Wassup Youth Hostel
Account Number :8602049297
Swift Code : CIBBMYKL

*Kindly email the bank in slip for verification purpose to

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Wassup Youth Hostel

Book more than 4 days in advance for Free Cancellation.
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Property Description

Wassup Hostel is conveniently located in the heart of Georgetown, a UNESCO world heritage site, the hotel is 2 minutes walk from Komtar - shopping mall and main bus terminal. Penang's major historical landmarks and tourist attractions are just within short walking distance and great Penang Food (local hawkers) are all available at your doorstep.

All our rooms are with window, air-conditioned,and ensuite bathroom.Private rooms are furnished with 32' LCD TV, free WIFI in rooms ,mini bar, writing table,safety deposit box and wardrobe.

The ground floor is a spacious TV lounge area and a shared kitchen and a Library with free usage of computer with internets for guests to relax and interact. You can watch movie, surf internet, drive into book or enjoy tea break here.

The property features include:
-Free Toiletries
-Free Coffee and Tea
-Ensuite bathroom for all room catergory (even the dormitory room)
-Powerful Hot Water Shower
-Free WiFi and Internet access
-Large Lockers for Dormitory room
-Safety Deposit Box for all private rooms
-Free Maps and Tourism information
-32 inch LCD TV (private rooms only)
-No curfew View House Rules

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Reviews & Ratings

  • Value For Money 2.0

  • Security 2.0

  • Location 2.0

  • Staff 2.0

  • Atmosphere 2.0

  • Cleanliness 2.0

  • Facilities 2.0

Latest Reviews

  • 10.0


    09 Jul 2019
    Countless time Been staying here Sooo Many time, is my go to place to stay at this hostel whenever I feel like visiting Penang, excellent location, staff, and a swimming pools.
    Singapore, Male, 25-30
  • 10.0


    12 Sep 2018
    Great place in a great location. Free tea and coffee and biscuits!!
    England, Female, 25-30
  • 9.7


    30 Sep 2018
    Would definetly stay herr again. Great security, made us feel save - you won’t get through the door without a keycard. Staff very helpful about getting trickets for the ferry to Langkawi. Wifi ok - could definetly use a update. Clean! Thin walls to the hallway and the pool area, people talked loudly and heard Music in the Middle of the Night. Not nice when a rule is “no noise after 11 pm” or so.
    Denmark, Couple, 18-24
  • 9.4


    10 Sep 2019
    Well sited for easy access to buses and the heritage area; food stalls close by; would be good if they made it smokefree everywhere on the premises; happy to recommend this hostel
    New Zealand, Female, 41+
  • 9.4


    25 Feb 2019
    Great location, central to all tourist attractions in Georgetown. Kitchen was handy but basic, only a stove and a microwave. We chatted to the cleaner in our room, he was so lovely and even made our beds for us. Plenty of common area spaces!
    England, Female, 25-30
  • 8.0


    28 Dec 2018
    I stayed here few years ago when it was newly opened. It was quite disappointed to see that it was not well-maintained for its room. I could see hairs on my bed and table when we checked in. The wall in the room looked dirty too. One of the beds, its mattress sunk one side. When we took bath, the whole bathroom would become wet due to its layout. However, I really love its ideal location which is near to the famous eateries and just behind KOMTAR and the friendly staff.
    Malaysia, Female, 31-40
  • 7.1

    Very Good

    06 Sep 2019
    Good place for one or two nights, when I was there I felt it was more a hotel than a hostel, no one in the communal areas, the dorms are not that great, bunk beds very noisy when you move. General thought : okay
    France, Male, 18-24
  • 6.0


    26 Oct 2018
    Foreign staff was very nice, not so much for the Malay. Was very close to the bus terminal and food areas. Bed was clean, room had mold all over and sink was filthy. Was very cheap and fine for a night.
    USA, Male, 31-40
  • 2.0


    03 Dec 2019
    Disaster place
    Morocco, Male, 31-40
  • 2.0


    04 Jan 2019
    I book a bed for 1 night, all the way up from the airport 2am and the staff close the door also cant check in, I ask for wifi password and they didn't let me use it. End up i walk around and heading back to the airport 6am !!!! So horrible customer service.
    Indonesia, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Swimming Pool
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
Food & Drink
  • Bar
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Pool Table