Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Waterfront Backpackers Cairns

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
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Property Description

Free WiFi

Free Basic Continental Breakfast.

Only meters from the beautiful City Swimming Lagoon and Sun-baking Park, and walking distance to 24hr eateries, supermarkets, Reef Terminal, banks, post office and many funky Night Clubs.

We cater to the active traveller looking for a convenient location and we offer our guests very competitive tour discounts on many tours and activities.

Cairns Waterfront Backpackers is a small and friendly hostel who will get to know you by your name and our happy staff will welcome you with a smile every time.

Reception & Tour Desk Hours - 9am to 8pm Daily.
24 Hour Check in and Check out is available.

We look forward to meeting you at
Cairns Waterfront Backpackers View House Rules

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Reviews & Ratings

  • Value For Money 7.2

  • Security 7.0

  • Location 8.4

  • Staff 6.5

  • Atmosphere 5.9

  • Cleanliness 5.0

  • Facilities 5.7

Latest Reviews

  • 9.4


    17 Jun 2019
    Lovely hostel! Really enjoyed my stay here. Super cheap and free breakfast. Very clean and great facilities. Staff is super friendly and helpful. Perfect location, right at the Esplanade & Lagoon. Hostel Party Night on Thursdays was always brilliant. Nice atmosphere and felt like home. Would definetely stay again.
    Germany, Female, 18-24
  • 8.3


    25 May 2019
    Kitchen is really small other than that great value for money
    England, Female, 18-24
  • 7.4

    Very Good

    19 Apr 2019
    You get what you pay for! This places suits my needs as a low budget traveler. You’ll get a bed and a little breakfast(bread and cereal). The air conditioner in the room is a lifesaver in Cairns and is on a timer to run from 5pm to 8am. The pool was dirty and pretty uninviting at all times, with laundry and some trash floating around in it, but the Lagoon is right outside anyway. The website mentioned an airport shuttle that doesn’t seem to exist. Location is prime
    USA, Male, 18-24
  • 6.9


    22 May 2019
    Staff were very friendly and welcoming. Room was as clean as expected but the curtains didn’t cover the whole window so people passing by could look into my room through the night. Bathrooms were extremely dirty and the kitchen didn’t have any bowls or knives. The receptionist gave me his bowl which was very kind but the kitchen really needs to be better equipped. For a big hostel it didn’t have enough space for multiple people to cook at the same time. Location is excellent.
    England, Female, 25-30
  • 6.6


    17 Jul 2019
    Waterfront was okay. Just okay. We booked because of the pool and it was under construction but no where stated that. It will be unavailable for a while. I know there is the lagoon across the street. Breakfast is okay but very basic! Must get your own plates from the kitchen and bring down to the breakfast at the front. Location is good. Staff are not very friendly, no one smiles back at you. You feel like a nuisance to the staff who live in the hostel. If you just need to sleep, it’s okay.
    Canada, Couple, 18-24
  • 5.7


    01 May 2019
    Me and my partner stayed here for 2 nights and were not happy with the this hostel at all. First of all, our room was so dirty and the sink in the bathroom as well as the plug on the floor in the bathroom were blocked and would fill up super quick. Every time I went to tell someone at reception to fix, there was nobody there. Also, I was bitten a number of times in that room and I am unsure if it was bedbugs or not... Would not stay here again. However, the hostel was located in a good area.
    England, Couple, 18-24
  • 4.3


    31 May 2019
    The location is pretty good, staff was not very friendly and helpful, they just did their jobs.. Housekeepers were so grumpy, so the atmosphere in this hostel is not super. The bathroom and kitchen were so nasty 🤢!!
    Netherlands, Female, 25-30
  • 2.0


    05 Aug 2019
    Grossest Hostel in Australia, couldn’t even have a shower there because there were black flies and so much hair in the drain. There was no hand soap in any of the bathrooms. The room was dark and dingy, everything was covered in dust, the room had bright fluorescent light shining into it from the corridor the whole night. The beds were so uncomfy & the sheets were so scratchy. They also started vacuuming outside our room at 8:30am. The pool was also filthy. Place looks nothing like the photos.
    Scotland, Mixed Group, 18-24
  • 2.0


    08 Jul 2019
    Black mold covered ceilings and walls. Kitchens and bathrooms are a mess. Staff is rude. Your gear is not safe here and the place is not live able. AC unit did not work either!
    USA, Male, 18-24
  • 2.0


    17 Jun 2019
    Front guy would randomly charge my card when I told him I was paying cash. Came home to a random drunk homeless guy in my roommates bed, she freaked out of course. Horrible atmosphere, all my food was thrown away even when labeled - worst experience of my life that place is horribly run . Do not do it for the price like I did, worst mistake I ever made. Any good comments are those who worked there trying to up ratings.
    USA, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Indoor Swimming Pool
  • Key Card Access
  • Outdoor Swimming Pool
  • Reading Light
  • Safe Deposit Box
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Nightclub