Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancelaciones 30 días antes de la reserva con una penalidad del 35% del total de la reserva. después de los 30 días antes de la reserva se aplica la penalidad del 100% del total del anticipo de la reserva.

Additional Terms and Conditions

Solo se aceptan mayores de 18 años.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Fin de cursos universitarios

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

We Playa has an excellent atmosphere to have fun in Playa del Carmen, you can rest and have fun at the same time. We have shared standard rooms, private rooms and suites, 2 swimming pools, a recreational area with video game consoles, board games and a large pool table, our restaurants and reception are open 24 hours a day.

We are located in the heart of Playa del Carmen just 2 blocks from the famous 5th Avenue and very close to the 12th Avenue where nightclubs are concentrated. The bus station is 150 meters away, 2 blocks from supermarkets and very easy to reach the maritime station only 5 min by car.

Our shared and private rooms have an area of 30 m2 by 3 meters in height, have single or double beds, each room has a bathroom shared with the people in that room, bedside tables, fans and air conditioning. In addition, we have several common areas where the guests and travellers can get together and exchange past experiences and future plans.

We Playa Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 10:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 19.00%
Breakfast not included.


The reception service is open 24 hours per day.
No curfew.
The maximum period of stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.3

  • Location 9.3

  • Staff 8.9

  • Atmosphere 7.8

  • Cleanliness 8.4

  • Facilities 9.3

Latest Reviews

  • 10.0


    29 Dec 2019
    I enjoyed every moment I was at the hostel. Nice people, a central place, worth the price. My recommendation will go there.
    Israel, Male, 25-30
  • 10.0


    29 Dec 2019
    Nice place to have a good time in Playa del Carmen. Pool - bar, good music and many facilities ✌🏽 highly recommend.
    Argentina, Male, 25-30
  • 9.7


    03 Jun 2021
    Beautiful place, didn’t get to meet a lot of people though as I was alone and there were a handful of big groups. Good price bar on location plenty of space. Biggest hostel I’ve ever stayed at. Can easily walk right to 5th ave. Not sure if it’s always the case but I didn’t get a towel when I came in. In my bathroom the seat was a little small for the toilet making it hard to sit. The lid would actually slip into the bowl as it was made of very flexible plastic.
    USA, Male, 25-30
  • 9.7


    02 Mar 2020
    Absolutely Coming Back
    Mexico, Male, 25-30
  • 9.7


    02 Apr 2019
    Hey guys, If you are searching for a really nice Party Hostel in Playa del Carmen you don‘t need to search any further!! I had a great stay there, everything was super relaxed, great rooms, super clean beds. It‘s a really social place and the staff is awesome!
    Germany, Male, 18-24
  • 8.9


    22 Mar 2019
    Great hostel, more of a hotel really. However VERY noisy!! Signs say quiet after 12:30am but music was going on until past 3am on huge sound systems. There was a big group who all knew each other when we stayed so wasn’t great for meeting people
    England, Female, 18-24
  • 8.6


    14 Apr 2021
    If you want party hostel you came to right place! Parties all day and all nights! Great atmosphere, the staff is incredible especially Jessi at the bar/reception is the best thing there! They clean the rooms every 3 days (and you need to ask them), there is 2 magical pools, the dorms is fantastic - 5 beds per dorms and bathrooms and shower inside. Unfortunately they take money for water and there is no kitchen that you can put your stuff and prepare food. Only coffee of tea is for free.
    Israel, Female, 25-30
  • 8.3


    30 Aug 2021
    Over all absolutely BEAUTIFUL place to stay....UNFORTUNATELY not while you're in a "stay in" kinda mood. Just a few blocks from Playa's world famous 5th avenue. Total party atmosphere and with MEGA less than a block away, shopping was a snatch!...Too bad there's no self serve kitchen or food storage area for guests. BUT the ability to buy food from the in house restaurant and unlimited Coke supply was well worth it! ;)
    USA, Female, 25-30
  • 6.9


    04 Aug 2021
    No kitchen and water to fill are basic necessities for me
    Israel, Male, 41+
  • 2.9


    02 May 2019
    Loud techno played all night couldn't sleep and the rooms were never cleaned people should be aloud to get some sleep if the want it
    Australia, Male, 25-30
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  • Free WiFi
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hot Showers
  • Linen Not Included
  • Outdoor Terrace
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Nightclub
  • PlayStation
  • Pool Table
  • Wi-Fi
  • Wii