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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Westbahnhof Hostel One

Book more than 14 days in advance for Free Cancellation.
8.2
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Westbahnhof Hostel One is located next to Vienna’s main shopping street Mariahilfer Strasse and right around the corner from Westbahnhof train station.

Many attractions are within walking distance and it’s only a 8 minutes metro ride to St. Stephen's Cathedral.

Why you will love staying with us:

❤ Great location
❤ Free & fast Wi-Fi throughout the building
❤ Tasty breakfast buffet
❤ Lovely & helpful staff
❤ Linen and towels included
❤ Comfy beds (no bunk beds!)
❤ Free city maps
❤ Bike rental
❤ Laundry facilities
❤ Free storage for your luggage
❤ All fees & taxes included
❤ & so much more (hairdryers, iron, adapters, city guides, ...)!

We are looking forward to welcoming you in our home! If you have any questions, we are happy to help! View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.2

  • Location 8.2

  • Staff 8.9

  • Atmosphere 7.3

  • Cleanliness 8.4

  • Facilities 8.2


Latest Reviews

  • 9.4

    Superb

    03 Sep 2019
    Very clean room. Quite far from the museums but can walk to there through the shopping street.
    Taiwan China, Female, 25-30
  • 8.9

    Fabulous

    22 Aug 2019
    A really nice stay whilst in Vienna. Perhaps better in a couple or small group as there was not much atmosphere to meet people when travelling solo. Very clean facilities and well set-up, I used the kitchen which was pretty basic but good. Nice courtyard and good location straight onto the main shopping street. Overall a lovely stay!
    New Zealand, Female, 18-24
  • 8.6

    Fabulous

    26 Aug 2019
    Very nice place! A good hostel to relax in if you’re a bit sick of the part hostels. En suite and lack of bunk beds in particular are appreciated. Atmosphere and staff not amazing (almost no bar presence) but didn’t care too much as I just wanted to chill for a couple of nights.
    Australia, Male, 18-24
  • 8.3

    Fabulous

    04 Sep 2019
    I stay in this hostel couple time, I like the location as it’s near to Westbahnhof, walking distance to all shopping and restaurant in Mariahilfestrasse. Last stay I forget my stuff at the locker room, when I called the receptionist she was so helpful and my friend collect it next day without no issues. Good service. They provide towel and clean bed sheet. The bathroom are clean. I definitively come back again for my next trip. The area is quiet and safe. Good place for woman single traveler.
    Indonesia, Female, 41+
  • 8.3

    Fabulous

    28 Aug 2019
    Overall very nice hostel, one of the cleanest I've stayed in. Only complaint is security: in the room there is a small safe that can be locked (nowhere to secure my bag, although the door to the room locks) and after check out they had me store my bag in the garden behind the building on an open shelf. Anyone from off the street could have come in and taken it.
    USA, Female, 31-40
  • 8.3

    Fabulous

    22 Aug 2019
    Soft, comfortable bed and clean hostel. Bike rental was very expensive - €15 per day. Close to a metro station and shopping but a bit far to walk into town all the time. Garden was pretty but lots of smokers made it difficult to enjoy it.
    Australia, Female, 25-30
  • 7.1

    Very Good

    11 Sep 2019
    if you are looking for comfortable and accessible place this is a good one. for everything else- mediocre.
    Canada, Male, 31-40
  • 7.1

    Very Good

    03 Sep 2019
    The staff and location were great, and for a cheap hostel it wasn’t bad at all. The biggest thing was that there was nowhere to lock our bags away in the room, only small safes for valuables. Although the hostel in itself was very safe, the lack of locking space was still annoying. There was also very little atmosphere, with no activities in the evenings advertised.
    England, Couple, 18-24
  • 4.3

    Rating

    21 Aug 2019
    Staff were helpful and friendly throughout our stay. The location was fine. En-suite was appreciated. However, we had a number of issues. The bedrooms were sweltering warm despite it only being about 20 degrees outside. Only tiny safes in room big enough for a few things. One of us got badly bitten by bed bugs. No lights in the garden at night so zero atmosphere whatsoever. Just don’t stay here for a hostel vibe.
    England, Female, 18-24
  • 2.0

    Rating

    17 Aug 2019
    Arrived late at night and they didn't have my booking in their system even though I had already paid a deposit. They also didn't have any beds left. I had to find another hostel at the last minute. You might want to contact them prior to your arrival to make sure they actually have your booking or risk losing money and sleep.
    Australia, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
General
  • Breakfast Not Included
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • Airport Transfers
  • Laundry Facilities
  • Luggage Storage


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