Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Westbahnhof Hostel One

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Westbahnhof Hostel One is located next to Vienna’s main shopping street Mariahilfer Strasse and right around the corner from Westbahnhof train station.

Many attractions are within walking distance and it’s only a 8 minutes metro ride to St. Stephen's Cathedral.

Why you will love staying with us:

❤ Great location
❤ Free & fast Wi-Fi throughout the building
❤ Tasty breakfast buffet
❤ Lovely & helpful staff
❤ Linen and towels included
❤ Comfy beds (no bunk beds!)
❤ Free city maps
❤ Bike rental
❤ Laundry facilities
❤ Free storage for your luggage
❤ All fees & taxes included
❤ & so much more (hairdryers, iron, adapters, city guides, ...)!

We are looking forward to welcoming you in our home! If you have any questions, we are happy to help! View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 7.7

  • Location 8.3

  • Staff 9.3

  • Atmosphere 7.3

  • Cleanliness 9.3

  • Facilities 9.0

Latest Reviews

  • 9.7


    27 Aug 2018
    I knew what I was getting. I wanted a place for spent couple of nights in a decent price.This is not a party hostel - which was perfect for me. It was clean, staff was friendly and helpful when asked for whatever I needed. The location was great - and I knew it will be ~30min to walk to the most of the attractions, which was fine with me. Also the subway is just few meters away. I'd recommend this place.
    Poland, Male, 31-40
  • 9.4


    11 Jul 2019
    The staff was extremely friendly and very helpful. The room was clean, and the bathroom was inside the room, which was a pleasant surprise. I had breakfast in the hostel and it was fantastic. Overall 10/10 recommend
    USA, Female, 18-24
  • 9.1


    06 Jul 2019
    Didnt spend a lot of time indoors here, mostly just exploring, close to some great food places, a fair way from the centre (but we knew that when we booked). Only thing I wasn't keen on was anyone could walk in at any time
    England, All Male Group, 25-30
  • 9.1


    04 Jul 2019
    Great hostel, the staff were nice and welcoming. I liked that I could fast track the booking by filling in details such as my passport to save time. They offer, happy hours, free fruit, free sweets. The laundry service, to wash and dry your clothes was €8, bit steep I think but was nice that I could pay by card. Location was a half hour walk to the centre and most attractions which was no problem for me as I walk most places. I thought it was a good value for money, nice beds, clean bathrooms.
    Wales, Male, 18-24
  • 8.6


    06 Jul 2019
    Nice enough place a little bit of a hike out from the city but you can hire bikes for 1 euro nearby or get the train or tram within 300m, Aldo is close to. it was clean and the kitchen is well equipped, outdoor area is large and comfortable, next to 0 atmosphere but the staff were very friendly
    Australia, Male, 25-30
  • 8.6


    14 Sep 2018
    Basic hostel that's a converted halls of residence. Beds are comfortable and rooms feel more like bedrooms than dormitories. Very homely feel. Kitchen is spacious and well equipped. Only problem I had was that on the last day, they cleared out the kitchen before breakfast and I couldn't store my luggage as they were changing it back to halls. Should have received a discount for the last night in my opinion.
    England, Female, 25-30
  • 8.0


    11 Jul 2019
    The hostel is very clean, the beds and the pillows are the comfiest I’ve had travelling. The hostel is great it’s a shame that the staff are lacking in knowledge and I paid an extra 5euros to check in early and got let in 45mins later which wasn’t great. Overall this hostel is fantastic, this isn’t a party hostel it’s very relaxed, the location is fantastic as a metro station and tram is close by. The Mexican restaurant at the top is cheap and offers great veg options.
    England, Female, 31-40
  • 8.0


    09 Sep 2018
    Value for money hostel on a good location. Very nice and helpful staff.
    Netherlands, Female, 31-40
  • 7.7

    Very Good

    11 Sep 2018
    We pre-booked early check-in but upon arrival were told the room wasn't ready. There didn't seem to be a mix-up, it almost seemed like they just assumed we wouldn't turn up at they time we had booked. Staff weren't bothered and didn't apologise.
    England, Couple, 18-24
  • 7.7

    Very Good

    04 Sep 2018
    Had an enjoyable stay this hostel. The room was big and had an en suite bathroom which was great. The room could’ve been a bit cleaner and it was great having a fridge but the fridge was dirty and had something spilt all in the bottom which we had to clean. The kitchen was good and there was a supermarket 2 minutes away. It was right next to the main shopping street but took about 30-40 minutes to get to central Vienna. Overall good stay and would stay again.
    England, Couple, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Breakfast Not Included
  • Self-Catering Facilities
  • 24 Hour Reception
  • Airport Transfers
  • Laundry Facilities
  • Luggage Storage