Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Westbahnhof Hostel One

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Westbahnhof Hostel One is located next to Vienna’s main shopping street Mariahilfer Strasse and right around the corner from Westbahnhof train station.

Many attractions are within walking distance and it’s only a 8 minutes metro ride to St. Stephen's Cathedral.

Why you will love staying with us:

❤ Great location
❤ Free & fast Wi-Fi throughout the building
❤ Tasty breakfast buffet
❤ Lovely & helpful staff
❤ Linen and towels included
❤ Comfy beds (no bunk beds!)
❤ Free city maps
❤ Bike rental
❤ Laundry facilities
❤ Free storage for your luggage
❤ All fees & taxes included
❤ & so much more (hairdryers, iron, adapters, city guides, ...)!

We are looking forward to welcoming you in our home! If you have any questions, we are happy to help! View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.6

  • Location 8.2

  • Staff 8.7

  • Atmosphere 7.4

  • Cleanliness 8.4

  • Facilities 8.3

Latest Reviews

  • 10.0


    24 Aug 2018
    One of the better hostels I’ve stayed in. Great location, staff and room size
    Australia, Male, 18-24
  • 9.7


    27 Aug 2018
    I knew what I was getting. I wanted a place for spent couple of nights in a decent price.This is not a party hostel - which was perfect for me. It was clean, staff was friendly and helpful when asked for whatever I needed. The location was great - and I knew it will be ~30min to walk to the most of the attractions, which was fine with me. Also the subway is just few meters away. I'd recommend this place.
    Poland, Male, 31-40
  • 9.4


    27 Aug 2018
    Without a doubt it is one of the best hostels I have ever stayed in! very comfortable! rooms similar to hotel rooms, everything very clean and with elevator, safe, closets planned, anyway worth it. With regards to the staff they are very helpful but lousy to provide any information, which can be easily suppressed with a quick Google search. The location is not the best, but it is located next to the metro station. It was a good choice!
    Brazil, Male, 25-30
  • 8.6


    14 Sep 2018
    Basic hostel that's a converted halls of residence. Beds are comfortable and rooms feel more like bedrooms than dormitories. Very homely feel. Kitchen is spacious and well equipped. Only problem I had was that on the last day, they cleared out the kitchen before breakfast and I couldn't store my luggage as they were changing it back to halls. Should have received a discount for the last night in my opinion.
    England, Female, 25-30
  • 8.0


    09 Sep 2018
    Value for money hostel on a good location. Very nice and helpful staff.
    Netherlands, Female, 31-40
  • 7.7

    Very Good

    11 Sep 2018
    We pre-booked early check-in but upon arrival were told the room wasn't ready. There didn't seem to be a mix-up, it almost seemed like they just assumed we wouldn't turn up at they time we had booked. Staff weren't bothered and didn't apologise.
    England, Couple, 18-24
  • 7.7

    Very Good

    04 Sep 2018
    Had an enjoyable stay this hostel. The room was big and had an en suite bathroom which was great. The room could’ve been a bit cleaner and it was great having a fridge but the fridge was dirty and had something spilt all in the bottom which we had to clean. The kitchen was good and there was a supermarket 2 minutes away. It was right next to the main shopping street but took about 30-40 minutes to get to central Vienna. Overall good stay and would stay again.
    England, Couple, 18-24
  • 7.4

    Very Good

    23 Aug 2018
    We found it to be good value for money as Vienna at this time was quite expensive anywhere else. Not too bad a location, using city bikes round the city is a great idea. Great stay for a couple of nights, room and ensuite bathroom was kept clean and tidy. Staff however were not helpful at all, especially when a number of us had troubles with the wifi the lady we dealt with was not willing to help.
    New Zealand, Female, 25-30
  • 5.4


    26 Aug 2018
    Horrible for the money and doesn't look ANYTHING like the photos. There is no common room, they use it as a linen storage and it smells moldy. The luggage storage is right by the door and you can see it through the window so anyone off the street could walk in grab a bag and walk out, no one would see. You have to get your own linen and make your bed then you have to bring it back, so why is it Soo expensive since they don't have to do anything?? They let young guys stay and smoke weed in the ro
    USA, Mixed Group, 25-30
  • 5.4


    24 Aug 2018
    I would not classify this as a hostel, its more student accomodation being used as a hostel, so there is no real hostel/traveller atmosphere. That being said the staff were nice and helpful, location is not bad and it was fairly clean. Rooms were quite small and stuffy though and theres no real communal space to meet other travellers. Not awful, but I wouldn't stay here again
    England, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Breakfast Not Included
  • Self-Catering Facilities
  • 24 Hour Reception
  • Airport Transfers
  • Laundry Facilities
  • Luggage Storage