Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Full Payment of the group booking must be received two weeks prior to group's arrival date. If there are any alterations after this time, Westend will charge for additional guests at full rate and in the instance of a reduction in numbers Westend will refund the reduction (with more than 2 weeks notice). If the group cancels with less than two weeks notice yet more than 48 hours notice the first night of the total group booking will be charged to the group credit card. If the group cancels less than 48 hours notice or does not cancel, Westend will charge the full amount due for the group to the groups credit card details provided by Hostelworld. Please contact Lachy from Westend for more information.

Additional Info:

Westend Backpackers offers groups additional services such as meal planning and tour/activity co-ordination. Please ask Lachy from Westend for more information.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
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Property Description

Set it an art-deco style building in central Sydney; Westend Backpackers is the first choice for budget backpackers looking to explore Sydney!

Located in downtown Sydney, Westend Backpackers is only a short walk away from major tourist attractions such as The Opera House and Harbour Bridge, Darling Harbour entertainment precinct and Chinatown as well as bars, restaurants, nightclubs and transport links.

Westend Backpackers has dormitory accommodation ranging from 4 & 6 bed mixed and female dorms right up to Australia’s largest dorm; the infamous 32 bed “Church”. If looking for a space to yourself we also offer Double, Triple and Family private rooms to suit all your needs.

At Westend Backpackers we aim to provide an experience and not just a bed. With both daily and nightly events visiting Sydney’s best tourist attractions, bars and nightclubs you will always have something to do during your stay!

Featuring a 24 hour manned reception as well as 24 hour kitchen and communal facilities with TV, Xbox and lounges Westend Backpackers will become your home away from home.

So what are you waiting for? Book today!

Please note all guests international and Australian, need to present a valid passport upon check in. For further information please contact the property in advance, using the contact details found on the booking confirmation. Also note that all Special Requests are subject to availability and additional charges may apply.

We have a 24hr cancellation policy, except during peak periods
(see below -Peak Periods).

Late cancellations and no-shows shall be charged the equivalent of the first nights accommodation.
If you arrive after midnight on the specified day of arrival your reservation will be cancelled with the cancellation fee of the first nights accommodation.

Groups of 10 or more are not entitled to a free airport pick up.
Credit cards have a surcharge of 1.5%.

Individuals under the age of 18 must be accompanied by a parent. Children cannot be accommodated in dormitory accommodation unless prior approval has been given by the property.

Peak Periods:
* If you plan to arrive between the 22nd December and 3rd January
please note that we require the balance of your booking to be paid on December 1st.
* Credit Cards which decline will have their reservations cancelled.
* Cancellations after the 1st December and before arrival date
will incur a penalty equal to that of your accommodation. No Refunds
will be given.
* Failure to arrive on the reserved day will incur a full charge and
cancellation of the said reservation.

***This property will be undergoing renovations from early February 2017 until further notice. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.

The elevator will not be accessible from the Ground Floor from 23 February, 2017 until further notice. It will still be accessible from Levels 1-13.

This unfortunately means that we are no longer wheelchair accessible.

Please contact the hostel directly if you would like any further information. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 5.3

  • Security 5.3

  • Location 8.1

  • Staff 7.3

  • Atmosphere 5.6

  • Cleanliness 3.6

  • Facilities 4.5

Latest Reviews

  • 8.3


    22 Jan 2020
    You get what you pay for. It’s cleanish, staff is friendly. I was upgraded to a 4 bed dorm (I booked a 32 bed dorm) which was nice. The room was super messy though, unreal. The bathroom as well... wouldn’t stay again, but good for one night only
    Belgium, Female, 18-24
  • 7.1

    Very Good

    17 Nov 2019
    This hostel is an interesting place. It is obviously in desperate need of renovation however for the price, you get what you pay. It wasn't particularly clean, Windows were broken, duvets are dirty and wash up everything before and after use. However, the staff were absolutely amazing and so friendly particularly if you are travelling solo and female. The vibe is great, it is a party hostel and the characters there make it fun. Despite the cleanliness I would definitely stay again.
    England, Female, 18-24
  • 5.4


    30 Dec 2019
    Room wasn’t clean or spacious, and no ladders to get up bunk beds, so if you’re disabled or drunk forget it. The staff are lovely though.
    Northern Ireland, Female, 18-24
  • 5.1


    26 Dec 2019
    This has got to be one of the WORST hostels I’ve stayed at. On the first night my friend got pissed on. After that we had a free room upgrade (thanks to the lovely staff). In our previous room there we copious amounts of cockroach’s. This place needs rebuilding as it’s FALLING APART! I would not stay here again.
    England, Male, 18-24
  • 4.0


    30 Nov 2019
    Netherlands, Female, 18-24
  • 4.0


    14 Nov 2019
    It wasn’t clean, the boulding didn’t Seem fnished. Everything was worn down and needed fixing.
    Denmark, All Male Group, 18-24
  • 3.7


    14 Dec 2019
    NEVER AGAIN! It was so disgusting! There are cockroaches everywhere in the room and bathroom. We can’t close the door of the bathroom because it doesn’t have lock. It smell very bad everywhere (entry, kitchen, elevator, room, bathroom). We were in a room when the cleaner was cleaning the room and the bathroom. He had just one towel without produce so he can’t clean anything with that and he didn’t clean the toilet too. Don’t go here !! WORST hostel in my life !
    France, All Female Group, 18-24
  • 3.4


    05 Nov 2019
    Most disgusting hostel I have ever seen. Cockroaches everywhere, bed sheets were filth. Do. Not. Go. Here! Left a few days before checkout as couldn’t bare it. Spend slightly more money and go elsewhere!!!
    England, Female, 18-24
  • 3.4


    30 Oct 2019
    Don’t stay here!! The hostel looks nothing like the pictures shown, cockroaches crawling around the kitchen, the fire alarm on my floor didn’t work, no lock on the en-suite in my mixed dorm, the room didn’t look like it had been cleaned in months (house keeping empty bins that’s it), the staff had no idea what was going on, one night my boyfriend came back to the room and his bed was taken (the same thing happened to another couple we spoke to). May be cheap but it’s not worth it.
    England, Couple, 25-30
  • 2.0


    28 Dec 2019
    I booked the Hostel Westend Backpackers in Sydney from the 28.12.2019 - 4.01.2020 for me and my friend. I am absolutely shocked by the hostel "Westend backpackers Sydney". My friend and I slept there for 7 nights and it was disgusting!!! Mold and dirt everywhere. The kitchen was such a disaster. Four out of six stoves were unusable, for a 11 floor hostel !! There were cockroaches in every corner of the room. The shower curtain was completely moldy.
    Germany, Male, 18-24
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  • Free City Maps
  • Free City Tour
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Vending Machines
  • Board Games
  • DVD's