Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Full Payment of the group booking must be received two weeks prior to group's arrival date. If there are any alterations after this time, Westend will charge for additional guests at full rate and in the instance of a reduction in numbers Westend will refund the reduction (with more than 2 weeks notice). If the group cancels with less than two weeks notice yet more than 48 hours notice the first night of the total group booking will be charged to the group credit card. If the group cancels less than 48 hours notice or does not cancel, Westend will charge the full amount due for the group to the groups credit card details provided by Hostelworld. Please contact Lachy from Westend for more information.

Additional Info:

Westend Backpackers offers groups additional services such as meal planning and tour/activity co-ordination. Please ask Lachy from Westend for more information.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
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Property Description

Set it an art-deco style building in central Sydney; Westend Backpackers is the first choice for budget backpackers looking to explore Sydney!

Located in downtown Sydney, Westend Backpackers is only a short walk away from major tourist attractions such as The Opera House and Harbour Bridge, Darling Harbour entertainment precinct and Chinatown as well as bars, restaurants, nightclubs and transport links.

Westend Backpackers has dormitory accommodation ranging from 4 & 6 bed mixed and female dorms right up to Australia’s largest dorm; the infamous 32 bed “Church”. If looking for a space to yourself we also offer Double, Triple and Family private rooms to suit all your needs.

At Westend Backpackers we aim to provide an experience and not just a bed. With both daily and nightly events visiting Sydney’s best tourist attractions, bars and nightclubs you will always have something to do during your stay!

Featuring a 24 hour manned reception as well as 24 hour kitchen and communal facilities with TV, Xbox and lounges Westend Backpackers will become your home away from home.

So what are you waiting for? Book today!

Please note all guests international and Australian, need to present a valid passport upon check in. For further information please contact the property in advance, using the contact details found on the booking confirmation. Also note that all Special Requests are subject to availability and additional charges may apply.

We have a 24hr cancellation policy, except during peak periods
(see below -Peak Periods).

Late cancellations and no-shows shall be charged the equivalent of the first nights accommodation.
If you arrive after midnight on the specified day of arrival your reservation will be cancelled with the cancellation fee of the first nights accommodation.

Groups of 10 or more are not entitled to a free airport pick up.
Credit cards have a surcharge of 1.5%.

Individuals under the age of 18 must be accompanied by a parent. Children cannot be accommodated in dormitory accommodation unless prior approval has been given by the property.

Peak Periods:
* If you plan to arrive between the 22nd December and 3rd January
please note that we require the balance of your booking to be paid on December 1st.
* Credit Cards which decline will have their reservations cancelled.
* Cancellations after the 1st December and before arrival date
will incur a penalty equal to that of your accommodation. No Refunds
will be given.
* Failure to arrive on the reserved day will incur a full charge and
cancellation of the said reservation.

***This property will be undergoing renovations from early February 2017 until further notice. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.

The elevator will not be accessible from the Ground Floor from 23 February, 2017 until further notice. It will still be accessible from Levels 1-13.

This unfortunately means that we are no longer wheelchair accessible.

Please contact the hostel directly if you would like any further information. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.1

  • Security 6.5

  • Location 8.8

  • Staff 8.3

  • Atmosphere 6.6

  • Cleanliness 4.8

  • Facilities 6.3

Latest Reviews

  • 10.0


    25 May 2019
    I give full rating to this hostel. We wish to join again in our next rrip
    India, Male, 41+
  • 9.7


    12 Jun 2019
    Kieran had great tunes checking in, lovely staff and good location
    Ireland, Female, 18-24
  • 9.1


    23 Aug 2019
    Ain’t as bad as people are saying
    England, Male, 18-24
  • 8.0


    05 Jun 2019
    Friendly staff and free goon at night was good. Very nice atmosphere and social hostel. Not many kitchen utensils clean but then again it’s a hostel and no one cleaned up after themselves. Would go back again
    British Indian Ocean Territory, Male, 25-30
  • 7.7

    Very Good

    17 Jun 2019
    Blood on The bed sheets...most likely not changed for the last person sleeped there....left and whent some where else to sleep...don't want to catch a nasty disease ...yes I took photos of the blood...and did not bother telling staff as do they really care ??? Found somewhere else cleaner to sleep at
    Australia, Male, 41+
  • 7.4

    Very Good

    03 Sep 2019
    Nice stay, shame for the dirtyness.
    France, Female, 25-30
  • 6.9


    02 May 2019
    Room needs immediately a complete renovation. The door to the shower was not working at all and the bathroom was quite disgusting. The covers for the pillows and the pillows as its self were not clean at all. We had a roommate who could easely been mistaken by a homeless. He was around 50 years old and had some serious health problems. My girlfriend was so scared that we nearly moved to a hotel. We are now traveling for 2 month from hostel to hostel and never had such an unpleasant night.
    Switzerland, Male, 18-24
  • 5.7


    14 Sep 2019
    never, ever choose 32 beds room, it is crazy ...
    China, Male, 25-30
  • 5.1


    04 Jun 2019
    Very small room, no barrier on the coast for the beds top, no enought electrical outlets for the number of beds, no lockers, no wifi in the rooms, room where it is cold. And for the bathroom it was a private bathroom in the room but the door between the two did not close completely and no hot water.
    France, Female, 18-24
  • 2.0


    13 Jul 2019
    All the other reviews on here telling you how gross and disgusting this place is are absolutely 100% correct. The entire place is completely filthy and just plain unsanitary. The common areas were the worst. The 2nd floor contains the only common toilet (men and women) in the entire place other than the toilets in the rooms. 1 of 3 toilets had a lock on the door and they were all just nasty. Urine everywhere and the female receptacles were overflowing. There was a used condom behind one of the
    Canada, Male, 31-40
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  • Free City Maps
  • Free City Tour
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Vending Machines
  • Board Games
  • DVD's