Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group Booking -Cancellation Policy:

With the written reservation the customer accepts the terms of reservation and cancellation of the Westend City Hostel Ltd. The application is also made for all fellow passengers through the customer who is responsible for their compliance of contract. A guaranteed reservation will only be achieved through a written booking confirmation of the Westend City Hostel Ltd.
Cancellation fee: Part or full cancellation must be in written form and may arrive us AT LEAST 3 months before arrival. If the deadline was not kept the cancellation fee is to be paid per person for all ordered services as listed: at least 3 months before arrival: Free of Charge/ 40% by 3-1 month / 70% by 1 month- 1 week/ 90% within the last week/ 100% of the total price on the date of arrival.
These rules also apply if individual travelers withdraw from a group or are unable to travel without notice!

Additional Terms and Conditions

After your reconfirmation we may ask you for payment.

Hostelworld.com will charge a deposit for group bookings by credit card. The remaining amount can be charged by the property to the guest’s credit card at any time.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/27
Book more than 7 days in advance for Free Cancellation.
7.9
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

We are situated right next to Mariahilferstrasse (most famous Shopping street) and 'Westbahnhof' Train station on the intersection of two metro lines (U3, U6) which take you into the city centre within 5 minutes. Sites like St. Stephen's, the city hall, the museums quarter, the parliament, the imperial palace and so many more are all to reach within 15 minutes from our hostel by walk or public transport. So as mentioned above, we would surely be first choice for anyone, seeking proximity to the city centre and an uncomplicated arrival.
Our staff is always prepared to give valuable (insider) information on the hot spots of Vienna. An alley of pubs and clubs lies in walking distance of our hostel. Also Vienna's largest shopping street the 'Mariahilferstraße' is just a step away.

ROOMS:
- mixed dormitories with reasonable prices (age restrication in dormitories; please ask for private or familiy room, when you are older than 40 yeares old)
- rooms are non-smoking areas
- we offer 2, 4, 6, 8
STANDARD EQUIPMENT OF ALL ROOMS:
- shower and toilet
- bunk beds
- cosy mattresses, cushions and blankets
- padlocks EUR 4,-
- fire alarm system
- table and chairs
- lockers (For more security use your own padlock or you can buy one at the reception)
- bedlinen obligatory (for dorms we charge a cleaning fee of EUR 2,00,-)

GENERAL AREAS:
- 24 h reception with friendly multilingual crew
- comfortable breakfast room (open 7:00 to 10:00 am)
- green indoor-yard with tables and chairs (until 10pm)
- common room with cosy couches, internet and sat TV (until 10pm)
- fridge, microwave, water boiler, cutlery, dishes, glasses

FACILITIES:
- free city maps at reception
- free luggage storage
- washing machine and dryer
- free bicycle parking area
- car parking
- automatic drink dispenser
- free wifi in common area
- iron/ironing board, hair dryer
- towels
- table football
...

IMPORTANT THINGS TO REMEMBER:
- hostel is open 24 h
- no curfew, no lockout
- check-in from 3 pm
- check-out till 10:30 am
- extension of stay can be done till 10:00 am
- payment only in cash on arrival
- no pets allowed

BREAKFAST BUFFET 5,50-
BED LINEN 2,- CLEANING FEE
TOWEL 4,-
FREE WIFI
PADLOCKS 4,-

We are looking forward to welcome you at the Westend City Hostel!


GENERAL CANCELLATIONS:
Please note that cancellations have to be done in a written form the day before the arrival day by 8 am at the latest! If you don't arrive without having cancelled before, we have to charge 100% of the first night to your credit card.
In case that the amount of your reservation surmounts 700 Euros we reserve us the right to ask you for a pre-payment (about 25 % of the total amount). View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.6

  • Security 8.6

  • Location 8.3

  • Staff 8.5

  • Atmosphere 7.0

  • Cleanliness 8.1

  • Facilities 7.2


Latest Reviews

  • 10.0

    Superb

    29 Dec 2018
    Great hostel.. perfect stay.. very near to train station and underground.. really love this hostel. Very recommended. This year i will be 40. Hopefully they can revise the policy of not allowing people of age 40 staying in this hostel especially for Asian. We still look young at this age.
    Malaysia, Mixed Group, 31-40
  • 7.7

    Very Good

    01 Jan 2019
    Decent hostel in Vienna. It's really well-located and getting to/from the airport and to the city center is really easy. The staff was also really nice. That said, one of the main problems is outlets in the rooms. I had an 8-bed dorm and there were only 4 outlets, all of them in the same place close to the door, so if you didn't get there early in the evening to grab one you were kind of out of luck. It's nothing fancy, but it gets the job done.
    USA, Female, 18-24
  • 5.1

    Rating

    03 Jan 2019
    They didn't check our passports/id when we arrived, which meant that anyone could've slept in our room. We had to buy sheets, towels, and lock, when most hostels use a deposit. The towel was also the size of a hand towel. The room was VERY dusty and the "lockers" were old, unfinished and didn't seem safe. The elevator shuts down from 10pm-7am, which is inconvenient. The hostel closed for winter the day we left, so there was nowhere safe for our bags. Fine to stay for a night or two if needed.
    USA, Female, 18-24
  • 4.3

    Rating

    28 Dec 2018
    Cheap hostel. Had to pay for sheets, and buy a towel for €4 that could barely dry me off. Breakfast for €5 was a joke. WiFi rarely worked. Outlets only by room doors, not near beds. Overall a total ripoff. Only plus was the location was decent for subway and the staff were nice, despite knowingly ripping you off
    USA, Male, 25-30
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Iron / Ironing Board
  • Linen Not Included
  • Outdoor Terrace
  • Security Lockers
  • Towels Not Included
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Vending Machines
Entertainment
  • Wi-Fi

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