Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group Booking -Cancellation Policy:

With the written reservation the customer accepts the terms of reservation and cancellation of the Westend City Hostel Ltd. The application is also made for all fellow passengers through the customer who is responsible for their compliance of contract. A guaranteed reservation will only be achieved through a written booking confirmation of the Westend City Hostel Ltd.
Cancellation fee: Part or full cancellation must be in written form and may arrive us AT LEAST 3 months before arrival. If the deadline was not kept the cancellation fee is to be paid per person for all ordered services as listed: at least 3 months before arrival: Free of Charge/ 40% by 3-1 month / 70% by 1 month- 1 week/ 90% within the last week/ 100% of the total price on the date of arrival.
These rules also apply if individual travelers withdraw from a group or are unable to travel without notice!

Additional Terms and Conditions

After your reconfirmation we may ask you for payment.

Hostelworld.com will charge a deposit for group bookings by credit card. The remaining amount can be charged by the property to the guest’s credit card at any time.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Westend City Hostel

Book more than 7 days in advance for Free Cancellation.
7.8
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

We are situated right next to Mariahilferstrasse (most famous Shopping street) and 'Westbahnhof' Train station on the intersection of two metro lines (U3, U6) which take you into the city centre within 5 minutes. Sites like St. Stephen's, the city hall, the museums quarter, the parliament, the imperial palace and so many more are all to reach within 15 minutes from our hostel by walk or public transport. So as mentioned above, we would surely be first choice for anyone, seeking proximity to the city centre and an uncomplicated arrival.
Our staff is always prepared to give valuable (insider) information on the hot spots of Vienna. An alley of pubs and clubs lies in walking distance of our hostel. Also Vienna's largest shopping street the 'Mariahilferstraße' is just a step away.

ROOMS:
- mixed dormitories with reasonable prices (age restrication in dormitories; please ask for private or familiy room, when you are older than 40 yeares old)
- rooms are non-smoking areas
- we offer 2, 4, 6, 8
STANDARD EQUIPMENT OF ALL ROOMS:
- shower and toilet
- bunk beds
- cosy mattresses, cushions and blankets
- padlocks EUR 4,-
- fire alarm system
- table and chairs
- lockers (For more security use your own padlock or you can buy one at the reception)
- bedlinen obligatory (for dorms we charge a cleaning fee of EUR 2,00,-)

GENERAL AREAS:
- 24 h reception with friendly multilingual crew
- comfortable breakfast room (open 7:00 to 10:00 am)
- green indoor-yard with tables and chairs (until 10pm)
- common room with cosy couches, internet and sat TV (until 10pm)
- fridge, microwave, water boiler, cutlery, dishes, glasses

FACILITIES:
- free city maps at reception
- free luggage storage
- washing machine and dryer (€ 8.-)
- free bicycle parking area
- car parking (tickets for € 18,90 for 24h parking in a parkinghouse nearby)
- automatic drink dispenser
- free wifi in common area
- iron/ironing board, hair dryer
- towels (rental for € 2,-)
- table football
...

IMPORTANT THINGS TO REMEMBER:
- hostel is open 24 h
- no curfew, no lockout
- check-in from 3 pm
- check-out till 10:30 am
- extension of stay can be done till 10:00 am
- payment only in cash on arrival
- no pets allowed

BREAKFAST BUFFET 5,50-
BED LINEN € 2,- CLEANING FEE
TOWEL (rental for € 2,-)
FREE WIFI
PADLOCKS € 4,-

We are looking forward to welcome you at the Westend City Hostel!


GENERAL CANCELLATIONS:
Please note that cancellations have to be done in a written form the day before the arrival day by 8 am at the latest! If you don't arrive without having cancelled before, we have to charge 100% of the first night to your credit card.
In case that the amount of your reservation surmounts 700 Euros we reserve us the right to ask you for a pre-payment (about 25 % of the total amount). View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.5

  • Security 8.5

  • Location 8.3

  • Staff 8.3

  • Atmosphere 7.1

  • Cleanliness 8.1

  • Facilities 6.9


Latest Reviews

  • 8.6

    Fabulous

    04 Apr 2019
    I had a great time at westend hostel. It was very clean ,the staf crew were very kind and location was great.
    Israel, Male, 25-30
  • 8.0

    Fabulous

    06 Apr 2019
    great location, not-so-new facilities. good value if you are with tight budget.
    Hong Kong China, Couple, 18-24
  • 8.0

    Fabulous

    14 Mar 2019
    I was with guys the shored ltrally so loud and and for hours do diddnt get much sleep also all the plugged were in the same spot in the room which is irritating other than that very clean and nice place
    Scotland, Male, 18-24
  • 7.4

    Very Good

    21 Mar 2019
    No power outlets by the beds
    Norway, Male, 18-24
  • 7.4

    Very Good

    21 Mar 2019
    This was the most “okay” hostel I’ve stayed in. The building is a little on the old side, and you don’t have power by your bed. Only power strips on the floor nearby the front door. The floors creek and the doors are heavy. So it’s easy to annoy your roommates.. All that said, you get a shower and “private bathroom”. The staff is friendly, and the subway is really close.
    USA, Male, 18-24
  • 7.1

    Very Good

    06 Apr 2019
    Good location near West Bahnhof but wasn’t the best place I’ve stayed. They only accepted cash which was odd and you had to make your own bed (sheets and pillow case) I would had been fine with it if I didn’t have a top bunk and the ceiling wasn’t at a 45 degree angle. Overall was a good place for one night. Probably wouldn’t have wanted to stay multiple.
    USA, Female, 18-24
  • 7.1

    Very Good

    27 Mar 2019
    The kitchen doesn't have stove, oven or toaster Just a microwave. Impossible to cook. Good location and easy to go to the airport. You need to pay 5 euros by day for breakfast
    Italy, Male, 31-40
  • 7.1

    Very Good

    08 Mar 2019
    Rooms were clean & spacious & beds were comfortable, good location. Strange not having a proper kitchen & the common area has the weirdest decor & vibe I've ever seen! Keep in mind you need to pay for sheets as an extra when you book here. If I had my chance again, I'd pay the few euros extra (there's the cost of the sheets sorted!) & stay in a more modern hostel with more amenities.
    Australia, Female, 31-40
  • 6.6

    Good

    27 Mar 2019
    The place is okay. It's safe and clean and is in a good spot, but it's lacking in other regards. Their kitchen has only a microwave to cook in, their internet is fairly bad, and there wasn't a great vibe because there wasn't much to do in the actual hostel. I'd recommend staying at a cheaper nicer hostel a little further from the city center.
    USA, Male, 18-24
  • 5.7

    Rating

    26 Mar 2019
    Hostel is not close to city center but you have to walk 30 minutes from city center. But hostel close to train staiton. It was clean and quite. There was not socket near of the bed, thus I could not charge my powerbank. Staff was helpfull, and there was a huge kitchen and comman room.
    Turkey, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Iron / Ironing Board
  • Key Card Access
  • Linen Not Included
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Towels Not Included
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Vending Machines
Entertainment
  • Foosball
  • Wi-Fi

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