Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group Booking -Cancellation Policy:

With the written reservation the customer accepts the terms of reservation and cancellation of the Westend City Hostel Ltd. The application is also made for all fellow passengers through the customer who is responsible for their compliance of contract. A guaranteed reservation will only be achieved through a written booking confirmation of the Westend City Hostel Ltd.
Cancellation fee: Part or full cancellation must be in written form and may arrive us AT LEAST 3 months before arrival. If the deadline was not kept the cancellation fee is to be paid per person for all ordered services as listed: at least 3 months before arrival: Free of Charge/ 40% by 3-1 month / 70% by 1 month- 1 week/ 90% within the last week/ 100% of the total price on the date of arrival.
These rules also apply if individual travelers withdraw from a group or are unable to travel without notice!

Additional Terms and Conditions

After your reconfirmation we may ask you for payment.

Hostelworld.com will charge a deposit for group bookings by credit card. The remaining amount can be charged by the property to the guest’s credit card at any time.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/27
Book more than 7 days in advance for Free Cancellation.
7.9
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

We are situated right next to Mariahilferstrasse (most famous Shopping street) and 'Westbahnhof' Train station on the intersection of two metro lines (U3, U6) which take you into the city centre within 5 minutes. Sites like St. Stephen's, the city hall, the museums quarter, the parliament, the imperial palace and so many more are all to reach within 15 minutes from our hostel by walk or public transport. So as mentioned above, we would surely be first choice for anyone, seeking proximity to the city centre and an uncomplicated arrival.
Our staff is always prepared to give valuable (insider) information on the hot spots of Vienna. An alley of pubs and clubs lies in walking distance of our hostel. Also Vienna's largest shopping street the 'Mariahilferstraße' is just a step away.

ROOMS:
- mixed dormitories with reasonable prices (age restrication in dormitories; please ask for private or familiy room, when you are older than 40 yeares old)
- rooms are non-smoking areas
- we offer 2, 4, 6, 8 and 11-bed-rooms
- our 11-bed room is split up in private sleeping areas
STANDARD EQUIPMENT OF ALL ROOMS:
- shower and toilet
- bunk beds
- cosy mattresses, cushions and blankets
- padlocks EUR 3,-
- fire alarm system
- table and chairs
- lockers (For more security use your own padlock or you can buy one at the reception)
- bedlinen obligatory ( for dorms we charge a cleaning fee of EUR 2,00,-)

GENERAL AREAS:
- 24 h reception with friendly multilingual crew
- comfortable breakfast room (open 7:00 to 10:00 am)
- green indoor-yard with tables and chairs (until 10pm!!!)
- common room with cosy couches, internet and sat TV (until 10pm!!!)
- fridge, microwave, water boiler, cutlery, dishes, glasses

FACILITIES:
- free city maps at reception
- free luggage storage
- washing machine and dryer
- free bicycle parking area
- car parking
- automatic drink dispenser
- free wifi in common area
- iron/ironing board, hair dryer
- towels
- table football
...

IMPORTANT THINGS TO REMEMBER:
- hostel is open 24 h
- no curfew, no lockout
- check-in from 3:00 pm
- check-out till 10:30 am
- extension of stay can be done till 10:00 am
- payment only in cash on arrival
- no pets allowed

BREAKFAST BUFFET 5,50-
BED LINEN 2,- CLEANING FEE
TOWEL 4,-
FREE WIFI
PADLOCKS 3,-

We are looking forward to welcome you at the Westend City Hostel!


GENERAL CANCELLATIONS:
Please note that cancellations have to be done in a written form the day before the arrival day by 8 am at the latest! If you don't arrive without having cancelled before, we have to charge 90% of the first night to your credit card.
In case that the amount of your reservation surmounts 700 Euros we reserve us the right to ask you for a pre-payment (about 25 % of the total amount).

Check Availability

Reviews & Ratings

  • Value For Money 7.6

  • Security 8.7

  • Location 8.3

  • Staff 8.4

  • Atmosphere 7.0

  • Cleanliness 8.1

  • Facilities 7.3


Latest Reviews

  • 9.1

    Superb

    11 Dec 2018
    A bit far from the city centre but overall a real sweet hostel that I'd definitely come back to
    Australia, Male, 18-24
  • 7.1

    Very Good

    10 Dec 2018
    Everything was fine, very little atmosphere though. Apparently there was a bar but staff never really described the facilities so we don’t realise til the last day
    Australia, Female, 25-30
  • 5.1

    Rating

    15 Dec 2018
    I should have researched more, but this not a socializing hostel. Very few amenities. People are nice, but asked staff member where I could get a good beer and he had no suggestions. Very frustrating with only two days to see Vienna.
    USA, Male, 18-24
  • 5.1

    Rating

    12 Dec 2018
    The hostel looks for anyway it can to grab your money. It's expensive to begin with, then they make you buy this tiny towel without renting it, and depending on where you booked they don't give you free breakfast (it's €5.50. I didn't end up trying it but it be gourmet and filling for that
    Canada, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Iron / Ironing Board
  • Linen Not Included
  • Outdoor Terrace
  • Security Lockers
  • Towels Not Included
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Vending Machines
Entertainment
  • Wi-Fi

Policies

  • Age Restriction
  • Credit Cards Not Accepted
  • No Curfew
  • Non Smoking

Things to Note

GENERAL Conditions:
Age restriction in dormitories from 40 Years.

Please note that cancellations have to be done in a written form the day before the arrival day by 8 am at the latest! If you don't arrive without having cancelled before, we have to charge 90% of the first night to your credit card.
In case that the amount of your reservation surmounts 700 Euros we reserve us the right to ask you for a pre-payment (about 25 % of the total amount).

Please note that the property reserves the right to pre-authorise your credit card prior to arrival. If the credit card has expired or is not valid, the hotel is reauthorized to cancel the reservation. The pre-authorisation is not a charge. A pre-authorisation is only a security guarantee for payment and arrival.


CANCELLATION AND PAYMENT CONDITIONS FOR GROUPS (more than 9 people)
Cancellation fee: part or full cancellation must be in written form and may arrive us AT LEAST 3 months before arrival. If the deadline was not kept the cancellation fee is to be paid per person for all ordered services as listed: at least 3 months before arrival: Free of charge, 40% by 3-1 month, 70% by 1 month- 1 week, 90% within the last week, 100% of the total price on the date of arrival.

These rules also apply if individual travelers withdraw from a group or are unable to travel without notice!

With the written reservation the customer accepts the terms of reservation and cancellation of the Westend City Hostel Ltd. The application is also made for all fellow passengers through the customer who is responsible for their compliance of contract. A guaranteed reservation will only be achieved through a written booking confirmation of the Westend City Hostel Ltd.


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