Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Nice Location
  • Helpful Staff
  • Good Cleanliness
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Property Description

Our traditional ski lodge offers a comfy atmosphere for the guest. Fireside Lodge is members' club offering accommodation to non-members. Being a member-owned facility ensures that lodge conditions are maintained at a standard generally better than typical hostels.

We have newly renovated dorms as well as private rooms accommodating two people or loft rooms for four or five people. The loft rooms are very suitable for family groups. We're family-friendly!

Kitchen facilities are communal with a large, well-equipped kitchen and dining area which can accommodate 20 or more at a time. The kitchen was renovated in 2015. There is a large communal lounge area with a fireplace, of course. Toilets and showers are shared but well-equipped.

Ski and board storage is offered in a locked room. We also have a recreation room with foosball, pool table and table tennis free of charge. There is also a sauna on site.

The on-duty manager's hours are 8:30-10:00 and 3:30-8:30pm.
Check-out is before 10am. Check-in between 3:30 and 8:30 pm only. Arrivals outside of these hours must be pre-arranged with the manager. View House Rules

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Reviews & Ratings

  • Value For Money 6.8

  • Security 6.8

  • Location 6.4

  • Staff 6.4

  • Atmosphere 6.4

  • Cleanliness 6.4

  • Facilities 6.4

Latest Reviews

  • 10.0


    10 Nov 2020
    Rochelle and Randy have the most accomodating people ever. Rochelle with her beautiful smile and friendliness, and Randy with his resourcefulness. Id come back just to see these two lovely persons.
    Canada, Male, 31-40
  • 10.0


    22 Oct 2020
    For a traveler that likes exploring, the Lodge was a perfect distance from other surrounding areas (Whistler Village, Creekside). The place was clean, the staff is friendly, and it a great space.
    Canada, Male, 31-40
  • 10.0


    24 Nov 2019
    Really awesome and nice staff, people who you meet there are also usually very friendly; especially the members, if you spend time talking to them. One of, if not the best, run for your money for a hostel, by far.
    Canada, Male, 18-24
  • 9.7


    13 Nov 2019
    the staff were great, the location was close to a bus stop that went to town center both ways and was really affordable early season, the water pressure is excellent and can be adjusted i the showers and the hot water is brilliant. he kitchen is spacious and clean particularly when guests take care to maintain and treat it better than they do at home. the timber walls make it feel like a traditional ski mountain lodge, and add to the ambiance.
    Australia, Male, 18-24
  • 9.7


    15 Oct 2019
    Brilliant hostel. Dorms were very spacious and comfortable and the kitchen was state of the art. Very good value for money and would definitely stay again.
    Ireland, Male, 18-24
  • 9.4


    08 Dec 2019
    Really nice kitchen, social room and shower rooms. Like that you get your own private lamp over your bed so you can get up when others are still sleeping. Very quiet and calm, not the best place to meet new friends- everyone just minds their own business, which is good if you want plenty of sleep for skiing! Would stay again
    England, Female, 18-24
  • 8.6


    06 Nov 2020
    Had a great stay, which I extended an extra night to sit out a snow day chilling in the cozy lodge. They are managing Covid requirements really well, helped by the fact that the lodge has a very spacious kitchen/eating/lounge communal area. Randy behind front desk was super friendly and helpful. Bed units have great storage including a lockable unit for valuables, and the bed itself was very comfortable. Lots of space to park. I would definitely stay here again if back in Whistler.
    England, Female, 31-40
  • 8.0


    05 Jan 2020
    Very helpful staff!
    New Zealand, Female, 25-30
  • 2.0


    09 Nov 2020
    A member was walking around kicking off with people for speaking to each other at a safe 2m distance. The member in question was called Vanessa. She was incredibly rude and it beggars belief that she's made an unessential journey and then being a covid nazi. Secondly the hostel manager is a psychopath. He came flying into the dorm room shouting at me and clapping his hands because I had to wake him up at 4am to get back in the hostel. You're in the wrong line of work if you have a problem.
    England, Male, 25-30
  • 2.0


    03 Nov 2020
    Completely disgusted with the customer service we received from the manager. Never will I recommend this place to anyone. 10/10 worst service ever.
    Canada, Female, 25-30
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Sauna
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Laundry Facilities
  • Luggage Storage
  • Board Games
  • Foosball
  • Games Room
  • Pool Table