Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Please give us as much notice as possible and we will endeavor to accommodate your request.

We recognize that on occasions guest will book and subsequently find that they are unable to attend. In theses situation, we ask our guest to notify us of their need to cancel as soon as possible.

You will have 7 working days or more prior to course: cancellation can be made without any charge. Otherwise, you will be charged the cancellation fee of one -night stay.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Helpful Staff
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Property Description

W hostal offers private and shared rooms at the best value to our fellow travelers. On your arrival, we provide you with an information board about touristic routes, restaurants, bars, and tips on where to go. Also having a contact messaging in case of questions or how to get around. We promote art localism and exhibit; painting and photographs from the young and classic artist on our walls. Our Hostal is one of the best options to enjoy your stay in Santiago.

We are located in the heart of Santiago City filled with colonial architecture, main shopping, tourist and business zone, mini markets, restaurants, bars. We are two blocks away from our monumental heritage. The nearest airport is Cibao International Airport, 10 km from the property.

The rooms are located on the ground floor we have 1 shared mixed dorm room with 3 bunk beds, 1 room queen-size bed with bathroom included, and 2 full sizes and 1 double twin room with shared bathroom for privacy. All the rooms are accommodated have Wifi, A/C, night light, and Fan.

Whostal's Policies & Conditions:

Check-in from flexible - we still advise guests to contact the property before arrival. Arrivals at night have to be confirmed by the property.
Check out before 11:00 am.

Cancellation policy: 48h before arrival.
Payment upon arrival by cash.

Taxes included.

General:
No curfew.
Reception from 11:00 until 19:00. View House Rules

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Reviews & Ratings

  • Value For Money 5.7

  • Security 8.7

  • Location 9.7

  • Staff 6.0

  • Atmosphere 4.3

  • Cleanliness 5.3

  • Facilities 5.3


Latest Reviews

  • 10.0

    Superb

    31 Jan 2022
    This is the place to stay in Santiago
    USA, Male, 31-40
  • 10.0

    Superb

    25 Sep 2020
    Clean, safe, good location in the centre of Santiago, Paola is very welcoming and makes you feel at home, Upstairs wasn’t open at the time due to renovations which was a bit disappointing. Would definitely stay again.
    Ireland, Male, 25-30
  • 10.0

    Superb

    22 Jul 2020
    The absolute best hostel ever!
    USA, Male, 41+
  • 10.0

    Superb

    13 Mar 2020
    Very helpful and friendly staff, very clean place, with aircon in the rooms and a good cafe just outside.
    Sweden, Couple, 25-30
  • 9.4

    Superb

    20 Nov 2020
    This place was very clean and the staff was great. I checked in by 8pm and it was seamless. The other guests were very kind for the most part. It was close to many eateries and the Santiago monument. The cleaning lady was awesome the hostel even arranged for my clothes to be laundered. I would definitely recommend, and plan to lodge here any chance possible.
    USA, Male, 31-40
  • 9.4

    Superb

    04 Dec 2019
    Best smelling hostel ever! Super clean! Great location and affordable.
    USA, Female, 31-40
  • 8.3

    Fabulous

    03 Apr 2021
    We didn’t have hot water on the day we stayed.
    USA, Female, 31-40
  • 6.3

    Good

    13 Jun 2022
    For the price and a short stay is not a bad option since its the budget option in town, but the hostel lacks any vibe or atmosphere and some tlc is really needed on the facilities, most of the lockers in the room didn't work and the pillows were really flat, AC at night is a big plus. There is no free breakfast that should be removed here, the staff aren't always around so be aware of that if you need something, I had to wait half an hour to do the check in since there was no one at reception.
    Australia, Male, 31-40
  • 4.9

    Rating

    29 Jun 2022
    Every time somebody walks down the hall, a bright light turns on shining into your room. They have windows over your door to the room. These lights are lined up with windows. This isn’t a place you can sleep. Main bath was discusting with no paper towels. I paid for 3 nights and left after one. Least intelligent lighting I’ve ever seen. Who would design the hall lights to shine into your room?
    USA, Male, 41+
  • 4.3

    Rating

    22 Jun 2022
    We arrived and paid for our reservation total & then the host demanded $30 USD extra for the walk in day rate. Didn’t matter that we had showed her the hostelworld reservation in app, she told us we can cancel and find somewhere cheaper to stay if we didn't want to pay her, being exhausted from traveling we ended up paying the extra $ to avoid any hassles with refunds & finding another stay. Other than being exploited for money the rest of the stay was fine, no hot water but AC in rooms is nice
    USA, Male, 25-30
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Facilities

Free
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
Services
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi
  • Wii


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