Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Please give us as much notice as possible and we will endeavor to accommodate your request.

We recognize that on occasions guest will book and subsequently find that they are unable to attend. In theses situation, we ask our guest to notify us of their need to cancel as soon as possible.

You will have 7 working days or more prior to course: cancellation can be made without any charge. Otherwise, you will be charged the cancellation fee of one -night stay.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Whostal offers private and shared rooms at the best value to our fellow travelers. On your arrival, we provide you an information board about touristic routes, restaurants, bars, and tips where to go. Also having a contact messaging in case of questions or how to get around.We promote art localism and exhibit; painting and photographs from the young and classic artist on our walls. With our white loft design and space, Whostal is one of the best options to enjoy your stay in Santiago.

We are located in the heart of Santiago City filled with colonial architecture, main shopping, tourist and business zone, mini markets, restaurants, bars. We are two blocks away from our monumental heritage. The nearest airport is Cibao International Airport, 10 km from the property.

The rooms are located on the third floor and ground floor we have 2 shared mixed dorm rooms with 3 bunk beds and one single bed, 3 rooms are queen size bed with bathroom included, 1 room with two full beds with bathroom included and 3 full size and 1 double twin room with shared bathroom for privacy. All the rooms are accommodated have Wifi, A/C , night light, and Fan.

Whostal's Policies & Conditions:

Check in from flexible - we still advice guests to contact the property before arrival.
Check out before 13:00.

Cancellation policy: 48h before arrival.
Payment upon arrival by cash.

Taxes included.

No curfew.
Reception from 8:00 until 19:00. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.1

  • Location 9.7

  • Staff 8.9

  • Atmosphere 8.9

  • Cleanliness 8.9

  • Facilities 8.6

Latest Reviews

  • 10.0


    22 Jul 2020
    The absolute best hostel ever!
    USA, Male, 41+
  • 10.0


    13 Mar 2020
    Very helpful and friendly staff, very clean place, with aircon in the rooms and a good cafe just outside.
    Sweden, Couple, 25-30
  • 10.0


    14 Sep 2019
    Very clean and open common area
    USA, Couple, 31-40
  • 10.0


    15 Jan 2019
    I was hardly there, but I managed to check in in the middle of the night, there was a bit of a problem with the room but the nice staff made it right. It looked clean, fun and great, I would like to come back and spend more time. I like the art!
    Canada, Male, 31-40
  • 9.7


    14 Apr 2019
    Great hostel with nice facilities, easy to access with friendly staff and great ammenities. They offer local info for Santiago, as well as have recommendations for other hostels around the Dominican Republic. Around the corner from some great restaurants and sight-seeing, and has plenty of security to make you feel safe. Would definitely recommend!
    USA, Female, 18-24
  • 9.7


    11 Feb 2019
    Clean, quiet, central, easy to socialize, great WiFi coverage.
    USA, Male, 41+
  • 9.4


    04 Dec 2019
    Best smelling hostel ever! Super clean! Great location and affordable.
    USA, Female, 31-40
  • 9.4


    26 Mar 2019
    I had a really terrible experience at this Hostal. But it had nothing to do with the Hostal or the staff. I was roomed with a psycho just me and him in the same room. After discovering he was a psycho I asked to switch rooms at first they wanted more money but I told them about the situation and they agreed the gentleman was not right in the head and they switched me to a private room. They didn’t have to but they did and made sure I was ok with constant communication so big thank you to staff.
    USA, Male, 18-24
  • 8.9


    09 Feb 2019
    This place has a cool artistic vibe and is very open and spacious (in the kitchen/dining/common area). Very chill, not noisy. The location was good, it was easy to just walk out the door and go around the places we wanted to go. The room was clean. I'd say it's a good place to stay if you're looking for a nice, but chill place to spend the night (or some nights)
    USA, Couple, 31-40
  • 8.0


    15 Jan 2019
    This is a fine venue centrally located within the city.
    USA, Male, 41+
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Reading Light
  • Security Lockers
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi
  • Wii