Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Please give us as much notice as possible and we will endeavor to accommodate your request.

We recognize that on occasions guest will book and subsequently find that they are unable to attend. In theses situation, we ask our guest to notify us of their need to cancel as soon as possible.

You will have 7 working days or more prior to course: cancellation can be made without any charge. Otherwise, you will be charged the cancellation fee of one -night stay.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Awesome Cleanliness
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Property Description

W hostal offers private and shared rooms at the best value to our fellow travelers. On your arrival, we provide you with an information board about touristic routes, restaurants, bars, and tips on where to go. Also having a contact messaging in case of questions or how to get around. We promote art localism and exhibit; painting and photographs from the young and classic artist on our walls. Our Hostal is one of the best options to enjoy your stay in Santiago.

We are located in the heart of Santiago City filled with colonial architecture, main shopping, tourist and business zone, mini markets, restaurants, bars. We are two blocks away from our monumental heritage. The nearest airport is Cibao International Airport, 10 km from the property.

The rooms are located on the ground floor we have 1 shared mixed dorm room with 3 bunk beds, 1 room queen-size bed with bathroom included, and 2 full sizes and 1 double twin room with shared bathroom for privacy. All the rooms are accommodated have Wifi, A/C, night light, and Fan.

Whostal's Policies & Conditions:

Check-in from flexible - we still advise guests to contact the property before arrival. Arrivals at night have to be confirmed by the property.
Check out before 11:00 am.

Cancellation policy: 48h before arrival.
Payment upon arrival by cash.

Taxes included.

No curfew.
Reception from 11:00 until 19:00. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.3

  • Security 8.3

  • Location 8.0

  • Staff 5.7

  • Atmosphere 5.7

  • Cleanliness 7.3

  • Facilities 6.3

Latest Reviews

  • 10.0


    25 Sep 2020
    Clean, safe, good location in the centre of Santiago, Paola is very welcoming and makes you feel at home, Upstairs wasn’t open at the time due to renovations which was a bit disappointing. Would definitely stay again.
    Ireland, Male, 25-30
  • 10.0


    22 Jul 2020
    The absolute best hostel ever!
    USA, Male, 41+
  • 10.0


    13 Mar 2020
    Very helpful and friendly staff, very clean place, with aircon in the rooms and a good cafe just outside.
    Sweden, Couple, 25-30
  • 10.0


    14 Sep 2019
    Very clean and open common area
    USA, Couple, 31-40
  • 9.7


    14 Apr 2019
    Great hostel with nice facilities, easy to access with friendly staff and great ammenities. They offer local info for Santiago, as well as have recommendations for other hostels around the Dominican Republic. Around the corner from some great restaurants and sight-seeing, and has plenty of security to make you feel safe. Would definitely recommend!
    USA, Female, 18-24
  • 9.7


    11 Feb 2019
    Clean, quiet, central, easy to socialize, great WiFi coverage.
    USA, Male, 41+
  • 9.4


    20 Nov 2020
    This place was very clean and the staff was great. I checked in by 8pm and it was seamless. The other guests were very kind for the most part. It was close to many eateries and the Santiago monument. The cleaning lady was awesome the hostel even arranged for my clothes to be laundered. I would definitely recommend, and plan to lodge here any chance possible.
    USA, Male, 31-40
  • 9.4


    04 Dec 2019
    Best smelling hostel ever! Super clean! Great location and affordable.
    USA, Female, 31-40
  • 9.4


    26 Mar 2019
    I had a really terrible experience at this Hostal. But it had nothing to do with the Hostal or the staff. I was roomed with a psycho just me and him in the same room. After discovering he was a psycho I asked to switch rooms at first they wanted more money but I told them about the situation and they agreed the gentleman was not right in the head and they switched me to a private room. They didn’t have to but they did and made sure I was ok with constant communication so big thank you to staff.
    USA, Male, 18-24
  • 8.3


    03 Apr 2021
    We didn’t have hot water on the day we stayed.
    USA, Female, 31-40
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi
  • Wii