Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Wild Ginger Inn Hostel

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Old Hawaiian Island Style Ambience. Continental Breakfast included.

The Wild Ginger Inn Hostel has an old fashioned country atmosphere that reflects its era. Originally, in the 1920's, the building was used as housing for sugar cane plantation workers. In the 1950's it was converted into an Inn. In keeping with the original look and feel, you'll experience the Hawaiian, laid back, and simple living style with a relaxing ocean view.

Because the property is one block up from the ocean and slants uphill, the nearby ocean breeze provides a natural cooling effect at the inn. The building is positioned to catch the trade winds. Hilo, Hawaii is the windward side of the island and there is nothing to block the breeze except trees. Our grounds are tropical with bamboo and banana trees shading the building.

Wild Ginger Inn Hostel policies & Conditions:

Cancellation policy: 48 hours before arrival. Failure to provide the proper 48 hour notification of intent to cancel an existing reservation will result in a charge for the first night's stay.

Check in from 15:00 to 19:00 .
Check out before 11:00 .

Payment upon arrival by credit cards, debit cards - can't accept prepaid/gift cards.
This property may pre-authorise your card before arrival.

Taxes included.
Breakfast included.

Reception open from 8:00 to 20:00 .
No curfew.
We do not accept customers younger than 18 years of age.
Non smoking.
No Pets Allowed.

Extra House Rules for Property:
The Wild Ginger Inn is an old, Hawaiian-style Hotel and not a resort.
Because this is a shared space with other guests, No check-ins after 7:00 pm will be allowed, please be here for check-in between the hours of 11:00 a.m. and 7:00 p.m. Hawaii Standard Time.
All guests are required to be present and provide a valid, government issued form of identification at the time of check-in.
All debit cards require a $150.00 authorization hold/security deposit at check-in
Guests who do not arrive on their scheduled date of arrival will be considered a no-show after 8:00 pm, and will be fully charged for the first night's stay.
Maximum stay per reservation is four (4) nights. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.5

  • Security 8.2

  • Location 8.5

  • Staff 8.3

  • Atmosphere 7.8

  • Cleanliness 7.5

  • Facilities 7.8

Latest Reviews

  • 10.0


    15 Jan 2020
    We did enjoy staying for couple of nights. Simple, but nice. Thanks
    USA, Male, 41+
  • 10.0


    28 Dec 2019
    This is a great place in Downtown Hilo and very close to everything. The staff were very kind and extended our stay at a moment's notice when we were left stranded due to a last minute cancellation by our other hostel in Kona during the holiday season. They even had a free breakfast which was quite a nice surprise. Strongly recommend staying here :)
    India, Female, 31-40
  • 9.7


    25 Jan 2020
    Nice place
    USA, Male, 41+
  • 9.4


    29 Feb 2020
    the best private room/price in Hilo- I’ve never stayed in a dorm here but I really love the property. awesome breakfast!!! Homemade breads... fresh papaya raises the bar over other hostel breakfasts! Outdoor kitchen might be a let down to some, but why cook pasta in Hilo, with all the fresh veg/fruit around? Only suggestions- the front door lock was hard to open after hours and I was a bit cold w/ just a sheet on the bed- no blanket offered, But I was already too sleepy to go ask.
    USA, Female, 31-40
  • 9.4


    29 Jan 2020
    Nice hostel. Keep in mind, they don't have blankets. I was COLD! When I asked the next morning, I was told blankets were available for rent--I hadn't been told when I checked in.
    USA, Female, 25-30
  • 9.1


    10 Jan 2020
    Quiet hostel in convenient location. The breakfast was great for being included in the price!
    Germany, Female, 25-30
  • 8.0


    12 Oct 2019
    Matress was the most uncomfortable on my hawaiian tour. could feel every metal spring in the old/thin mattress. Also the pillow was very flimsy, but the pro was having my own room verses being in a bunk room I guess. Close walking distance to Hilo city center, but didn't feel the safest walking around the area at night.
    USA, Male, 31-40
  • 7.7

    Very Good

    30 Dec 2019
    Nice chill vibe. Very good breakfast. No check in after 8 pm. Security guard takes some cash money to checkin if you come after that. Not sure if that’s by policy. squiky old bunk beds and very dingy rooms.
    India, Female, 31-40
  • 7.4

    Very Good

    02 Feb 2020
    This was the first hostel I have ever stayed at. At first I was not sure if I wanted to be there as the floor was giving out near my room and my bedroom was sparse. However, I came to appreciate the atmosphere and what hostel living was about. The kitchen facilities had everything I needed and the continental breakfast was very good. The noise level was very low at night and the staff were very friendly. The community yard is also very beautiful!
    Canada, Female, 41+
  • 5.4


    31 Jan 2020
    Have managers still a bit. Get the roaches and bugs out of rooms. When someone ask for a fu***g quiet room make sure it’s a available or say no!!!
    USA, Female, 41+
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Parking
  • Self-Catering Facilities
  • Washing Machine
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
  • Wi-Fi