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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Wildberry Hostel

Book more than 14 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
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Property Description

Wildberry hostel is so much more than a hostel. Offering a variety of room types from private to dorm/share rooms we cater to all budgets. Whether a tourist flying solo, group of friends or family travelling together or couples stopping by for a few days to soak up the wonders of Tanzania, Wildberry offers something for everyone. Wildberry Hostel offers free volunteer placements for those wanting to give back to the community, and we have been acting as the in-country partners for many of the big name volunteer organisations for the last 6 years.

Wildberry Hostel is Arusha’s first Maasai BOMA Village in the heart of the city. Each of our 6 Maasai lodge/huts are traditional in appearance on the outside with a boutique finish inside. Situated on a beautiful spacious property, surrounded by lush gardens and only a short 5 minute walk to the City centre there is no better value for money than Wildberry Hostel. With an on-site Tourism office Wildberry Hostel helps plan a variety of travel experiences including day trips, cultural experiences, week-long adventures into the African wilderness as well as time out on Zanzibar’s finest white sands and the turquoise waters of the Indian ocean. Everything you need is right at your doorstep.

Wildberry Hostel has a trusty and reliable on site booking agent to cater to all our clients Tanzanian travel requirements including safaris, Kilimanjaro treks, culture tours, Zanzibar retreats as well as transfers to neighbouring cities or countries. The Wildberry Hostel has a cafe/lounge bar on site which is the perfect place to unwind with a cocktail or selection of fresh healthy salads,wraps or something to share off our Messe menu. For those wanting a more traditional/local food experience we have the Tanzanian BBQ (offering a selection of BBQ meats). There is also a small gift/curios shop on site for guests to pick up some souvenirs to take home. Security is also super important to us and we have 24 hour security as well as cameras throughout the property to ensure guests are welcome and comfortable during their stay. Additionally we have staff available who can take guests on a town tour so they are familiar with the area. Everything clients need can be found at Wildberry hostel without ever needing to leave the gates.

Wildberry Hostel Policies & Conditions:

Check in from 14:00.
Check out before 11:00.

Cancellation policy: 24 h before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast included.

General:
Reception hours: 9:00 - 22:00. Please advise your arrival time if it is out of reception hours.
No curfew.
Pet friendly.
Child friendly.
No minimum or maximum stay View House Rules

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Reviews & Ratings

  • Value For Money 3.0

  • Security 4.5

  • Location 7.5

  • Staff 7.0

  • Atmosphere 4.5

  • Cleanliness 4.0

  • Facilities 2.5


Latest Reviews

  • 9.7

    Superb

    12 Nov 2019
    Great hostel. Lovely vibe with lots of locals at the bar/ restaurant. Be sure to search for the Mulberry hostel if using Maps.me
    Australia, All Female Group, 18-24
  • 9.7

    Superb

    16 May 2019
    Awesome hostel. Super friendly and helpful staff. Good atmosphere and in a quiet location. Highly recommend.
    Australia, Male, 31-40
  • 9.4

    Superb

    04 Oct 2019
    Amazing stay! The breakfast was great, everyone was so nice, but the manager, Queen, was extraordinary! She helped us out with everything, from safari to airport pick up, day trips and was really flexible with extra nights. You sleep in small huts with your own bathroom, which is lovely, but it’s very moist in the hut, sometimes the floor in the corner was wet when it rained. Also, the warm water is not reliable, but all in all the rooms are nice and comfortable!
    Denmark, Female, 18-24
  • 9.4

    Superb

    08 May 2019
    I found Wildberry on the website and was pleased at the location between Riverside/Impala transport an the Clock Tower. It was an obvious choice for me. I liked the facilities overall. Restaurant and bar onsite. There is also a small colony of cats there and a couple of them would come around for attention. I am a regular visitor to Arusha and will stay at Wildberry again. You should note that Wildberry isn't well known by Riverside/Impala. Everyone knows it as Mulberry.
    USA, Male, 41+
  • 7.4

    Very Good

    17 Oct 2019
    The staff were nice though and the location was great. We booked a dorm room and unfortunately there were slugs all in the ceiling which wasn't that big a deal except they were pooping everywhere and it was all over the room. Also, the lightbulbs were burned out and it was dim. There was also no WiFi and no warm water for showers. Furthermore, the restaurant located in the hostel (which does have great food) doubles as a hookah bar that plays loud music until late in the night.
    USA, All Female Group, 25-30
  • 5.7

    Rating

    17 Dec 2019
    AWFUL!! I booked 3 nights because of their great reviews. I stayed in the 4 bed dorms with 2 other girls. We were all truly disgusted. First of all, the dorm is a tiny Hut where you can barely fit 2 people. And the wall separating toilets from the rooms is not closed!! So you can hear and smell everything. Also Internet is limited so we didn't have Internet at night! Finally no HOT water!! And the room is so humid!I left after one night and asked for a refund. Staff and food are ok though
    France, Female, 31-40
  • 5.7

    Rating

    13 Dec 2019
    No hot shower, no internet and the noise of the bar and related cars was very high. Staff could not assist with planning anything.
    Germany, Female, 25-30
  • 4.0

    Rating

    09 Jan 2020
    I booked this place because I saw good recommendation few months ago, but this place is awful. Our room wasn't clean at all, We didn't have hot water and the service wasn't as we expected. It was very noisy because of the pub in there and the wifi didn't work well. But we really liked the location (in the middle of the nature) and the food from the restaurant.
    Israel, Couple, 31-40
  • 3.7

    Rating

    18 Oct 2019
    The place was really terrible. The rooms were very, very dirty! The cleanliness was very unpleasant. There was no warm water in the rooms, I had to have a FREEZING cold shower, and it was a cold day! It was raining and water was raining heavily through the roof, so my bag was completely wet when I woke up in the morning. The atmosphere in the restaurant was strange and it was very dark. I wanted to run away the minute I arrived. The breakfast is poor, too. I highly recommend NOT to stay there.
    Germany, Female, 31-40
  • 3.4

    Rating

    28 Dec 2019
    Two really big issues: 1)This place is attached to a popular bar/hookah lounge. My bed literally shook from the bass until 2am EVERY night and so many voices outside my door. 2) The slugs!!!! These are garden huts which I knew. Ive shared rooms with critters before. But slugs?!!!! Disgusting to wake up to slugs crawling on your things and on the toilet. Saving grace is the staff. She was always smiling, very helpful, and did her best to make me comfortable.
    USA, Female, 31-40
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • BBQ
  • Card Phones
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi


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