Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

WoW Florence Hostel is a Hostel which has been totally renovated in 2014. It offers all our customers relax, comfort in a young, clean and colorful environment. In a few minutes you can reach the Duomo, the main museums and theaters. View House Rules

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Reviews & Ratings

  • Value For Money 7.6

  • Security 7.8

  • Location 8.0

  • Staff 8.1

  • Atmosphere 7.2

  • Cleanliness 8.1

  • Facilities 6.9

Latest Reviews

  • 10.0


    19 Sep 2019
    Great hostel, you feel like home and all the staff is very nice. The breakfast is very basic but you can make it worth if you eat like there is no tomorrow. It is very close to the most important attractions and you can just walk to them. I enjoyed my 4 days at the hostel and if I have the opportunity to travel again to Florence I wouldn’t hesitate to book with this hostel again :)
    Mexico, Male, 18-24
  • 9.4


    28 Dec 2019
    I was so impressed with this hostel. The staff were all so nice and helpful. The rooms were clean and probably the best hostel shower I have ever encountered. The little things like a free towel, free shampoo/ body wash in the shower, and free luggage storage made the stay so much better. The hostel theme and common rooms were also very cool and made the atmosphere feel welcoming and enjoyable.
    USA, Female, 18-24
  • 9.1


    03 Oct 2019
    Considering the price, this is a great hostel. Towels provided, clean facility, and met some great people. There isn’t a lot organized by the hostel so if you are looking for a party scene this might not be it. The location is great if you are okay with walking! I never stepped food on transit but it’s a 10-20 min walk to anything in Florence’s old town area.
    Canada, Female, 18-24
  • 8.9


    27 Oct 2019
    The staff was nice and helpful, and I had no problem leaving my luggage in the locker when I arrived way too early because of time change, however the place was lacking a bit of atmosphere. But the city is amazing and the location was great.
    Brazil, Male, 18-24
  • 8.0


    07 Oct 2019
    I cant say it was bad but i find a better hostel the same price. I stayed in the mixed room for 6 people and bad thing was, room is can get dirty easly because too many people is using. But location is great its closed the train station but not the other places you need to take the bus for other places. If you want a towel you need to buy it also the same for suitcase and the locker room. I was with my friends and they have terrace and open bar until midnight so it was fun:)
    Bulgaria, Female, 18-24
  • 7.7

    Very Good

    08 Oct 2019
    Great location, an easy walk from the central train station and close to major Florence attractions like the Duomo complex. Very little atmosphere so not great for solo travellers. Place was clean in general and bunk was really comfortable, but the shower in the en-suite of my dorm barely drained. The kitchen is a good size but needs to be be better enquiped with more bowls, sharp knives etc really hard to cook without basic items.
    New Zealand, Female, 25-30
  • 7.1

    Very Good

    15 Feb 2020
    Very nice staff, and modern rooms. The breakfast is very good and generous. The location is in the North of Florence, it'll take you 20-25 minutes walk to reach the main sightseeings. Beds are quite uncomfortable
    Argentina, Male, 25-30
  • 7.1

    Very Good

    28 Nov 2019
    woke up with some bites, laundry is kind of pricey compared to other hostels, otherwise a good place to stay.
    USA, Male, 18-24
  • 6.9


    21 Oct 2019
    Honestly just a place to sleep. It feels and looks like a run down hotel. It’s 20-30+ minute walk from the center. Only reason why we picked it was because it was close to our tour check in spot and the train. Wish I could had picked something closer to the main center/square.
    Mexico, Couple, 31-40
  • 2.6


    29 Sep 2019
    The staff was very unkind, and the hostel was nothing short of filthy. The room was filled with mosquitos and, more importantly, smelled like sewer. The smell was so bad that it was hard to be in the room comfortably. There was no atmosphere at all, the place felt cold and unwelcoming. The kitchen was dirty and had only one working stove for the entire hostel. Their prized 'rooftop terrace bar' didn't even exist. For us its too late, but please, don't support this hostel with your money.
    Netherlands, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cots Available
  • Dryer
  • Elevator
  • Flexible NRR
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • PlayStation
  • Wi-Fi