Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/27
Book more than 7 days in advance for Free Cancellation.
8.3
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

WoW Florence Hostel is a Hostel which has been totally renovated in 2014. It offers all our customers relax, comfort in a young, clean and colorful environment. In a few minutes you can reach the Duomo, the main museums and theaters. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.5

  • Location 8.4

  • Staff 8.5

  • Atmosphere 7.7

  • Cleanliness 8.2

  • Facilities 7.9


Latest Reviews

  • 9.7

    Superb

    02 Apr 2019
    Amazing hostel, brilliant staff! Superb, nothing negative to say about it. Would recommend it to anyone looking for a great alternative to an overpriced hotel!
    England, Male, 18-24
  • 9.1

    Superb

    06 May 2019
    Amazing hostel with free yoga in the evenings! So nice and calming! Thanks for everything!
    USA, Female, 18-24
  • 9.1

    Superb

    17 Apr 2019
    The staff was SUPER kind. They were always so helpful and they even remembered my name, which is always a really big deal to me. The location was wonderful because you weren't too close to all of the tourist attractions, but you were easily within walking distance. The only downside was that it didn't feel overly clean. You could tell that everything had been wiped down, but it hadn't been deep-cleaned in a little bit. Overall, though, our stay was amazing.
    USA, Female, 18-24
  • 9.1

    Superb

    15 Apr 2019
    Decent hostel, separate bathrooms for each dorm, daily cleaning of bed sheets and a great roof terrace!
    England, Male, 31-40
  • 8.3

    Fabulous

    17 Apr 2019
    I got bad experienced with the staff because i got robbed and i called them to check if my things were in my room because i have already check out but they were like “no” and for me it was obvious my things were there but they got away with it
    Mexico, All Female Group, 18-24
  • 8.3

    Fabulous

    24 Mar 2019
    As far as I can realize, it's the best option to stay even if it's a bit far from main station. Floors are bit dirty, but sheets and towels were nice.
    Colombia, Female, 18-24
  • 8.0

    Fabulous

    22 Apr 2019
    Good hostel, close to the center
    Colombia, Male, 25-30
  • 6.9

    Good

    08 Apr 2019
    Staff were always at the front desk. We had a lock to our 4 bed room, with 3 of the 4 large lockers working. The location was quite convenient for accessing all the major sites in Florence. A bit of a walk from the tram and buses, but for walking it worked well. Staff were not the greatest. Quite cold in attitude, and when asked how they were, they replied, "Busy!" Yikes. The breakfast monitors intimidating. Wished it would have been cheaper for what we got. Meh.
    USA, Couple, 31-40
  • 6.9

    Good

    29 Jan 2019
    The sharpest thing in the kitchen is a swiss knife. Room is clean and comfy. Many lockers were provided, just bring your own padlock.
    Malaysia, Female, 18-24
  • 5.7

    Rating

    08 Apr 2019
    The staff was not nice or friendly. Maybe they had an off day but the second morning they were still a bit grumpy. Cleaning staff, stay out of there way because they do NOT like it when you are in the room around 10-11pm. The kitchen was not kitchen-worthy. They only had plastic cutlery so I used my own and they only had 4 plates to eat out. for a hostel that big who offers a kitchen to use at least have enough plates and cutlery to use. They even didn't have towels to dry the dishes.
    Belgium, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cots Available
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • PlayStation
  • Wi-Fi

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