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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation of the entire group:
Until 4 weeks before arrival: free of charge
28 - 14 days before day of arrival: 20 % of the total amount
13 - 7 days before day of arrival: 50 % of the total amount
6 - 0 days before day of arrival and no-show: 100 % of the total amount

Partial cancellation:
Up to 20% of the originally booked beds can be cancelled free of cost.

Please note: Cancellations/modifications can only be requested via e-mail to: groupslondon@wombats.eu

Additional Terms and Conditions

- Everybody from the group has to have the same arrival and departure date and time.
- Guests age 16 and above are welcome, when they are part of a group and the group is accompanied by a guardian/supervisor (minimum 18 years old) for the period of the stay.
- In June and July the age limit is 18.
- Any empty beds (depending on room allocation) occurring through the breakdown are free of charge.
Payment: we will charge your credit card with 80% of the total amount latest until 4 weeks before arrival the rest is due upon arrival

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Wombat's The City Hostel London

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Wombat's The City Hostel London is definitely the place to stay if you want to experience all that London has to offer. Only minutes away from sights such as the Tower Bridge, the Tower of London, and the City Hall, it's next to Wilton’s Music Hall and an easy walk from the buzzing nightlife of Shoreditch. The location is ideal for young travellers. Not only is the location awesome, the building itself is breath-taking. Formerly a seamen's hostel, the building was converted to an amazing travellers' oasis featuring a huge bar, a courtyard, a cosy hangout area in the lobby, and all the amenities a backpacker could wish for.

Wombat's The City Hostel is proud to be one of the most experienced hostel chains (over 20 years of hostel expertise!) with a history of award-winning properties all over Europe: Budapest, London, Munich, and Vienna.

Wombat’s The City Hostel offers safe, clean, quality accommodation in either (1) a spacious dorm room with an ensuite bathroom and individual lockers for personal belongings or (2) a private room with two twin beds/one queen bed and private bathroom.

Included

+ bedding
+ fast WIFI in the entire building
+ our own Wombat’s city maps
+ fully-equipped guest kitchen (plus: free food section, including free noodles and rice)
+ luggage room
+ welcome drink

Additional features

+ our lively womBar serves affordable drinks/cocktails/snacks and offers happy hours and regular events
+ coin-operated laundry facilities (washing and crying – oops, sorry about the typo, of course we mean drying), so you can re-vitalize your clothes ;)
+ bike rental


Cleanliness is something not to be taken for granted, and we take it very seriously. We’ve even won the 'cleanest hostel worldwide' award multiple times.


By travellers for travellers

We have travelled the world ourselves - so we know firsthand what travelling is like and what you expect from us. We care about you and listen to your feedback.

We provide an inviting, safe atmosphere for you to retreat to at the end of the day. After you've been on the road, seeing sights and walking until your feet ache, it's good to know you've got a comfy place waiting for you at our hostel, where you can chill, drink beer, exchange travel wisdom, and make new friends.

Among all these extras and details, there’s one thing that makes Wombat’s truly stand out. It’s the hostel atmosphere that we all love: travellers sharing not only a space, but an experience.

Your stay is bound to be a memorable one!


(Minimum age: 18.) View House Rules

Overview

Come and rest your feet here at friendly Wombat’s City Hostel London. We were once a seaman’s hostel, so look out for our quirky little nooks and skylights – and now we're the perfect base for travellers exploring the iconic city sights. We'll even give you a free welcome drink on arrival! Get to know fellow travellers in our courtyard, comfy lounge or cool cave-like bar. Or get chatting over board games, table football or pool. Arriving late? That's no problem – we've got a 24-hour reception.

Location

Our hostel is in a prime spot in Whitechapel, close to the famous Tower Bridge, Tower of London and the iconic Wilton's Music Hall. Save your data with our free city maps to find your way – we’re a short walk from Tower Hill, Aldgate East and Aldgate underground stations. (Useful if you're spending a day exploring vibrant Brixton or colourful Notting Hill.) Nearby Shoreditch has buzzing nightlife, trendy restaurants and coffee shops for that all-important caffeine fix.

Rooms and Dorms

All our rooms (private doubles and twins, mixed dorms and female dorms) have private showers and hand-luggage-sized lockers for stowing your valuables. No need to bring a padlock: we'll give you a smart card that works for your locker and your room. We've won Hostelworld’s 'Cleanest Hostel Worldwide' award twice, so rest assured, we know how to keep things spotless! We'll provide your bed linen, so you won't need to bring a sleeping bag.

Extras and activities

Our all-you-can-eat breakfast buffet is a bargain, or if you prefer to cook, make yourself at home in our modern kitchen. The hostel's also got a spacious bar where you can chat to other travellers over a beer. There's free Wi-Fi available throughout the hostel, so you can send your mates (and your mum) the best photos from your trip. You can hire a towel from us and wash your clothes using our on-site laundry facilities, so you can free up space in your bag for souvenirs.

View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.8

  • Location 9.4

  • Staff 9.4

  • Atmosphere 8.6

  • Cleanliness 9.5

  • Facilities 9.0


Latest Reviews

  • 10.0

    Superb

    16 Sep 2020
    Great hostel in London!! I traveled during the pandemic so I was the only guest in my dorm lol. The showers were the ones you find in expensive hotels.
    USA, Male, 31-40
  • 10.0

    Superb

    07 Sep 2020
    My first time staying in a hostel. Completely surpassed all of my expectations. Lovely staff, amazing room, and great facilities. I felt so safe. Will definitely be visiting Wombat’s again in the future!
    England, Female, 18-24
  • 9.7

    Superb

    04 Oct 2020
    Had a lovely stay at Wombats. The staff was excellent (especially one “Maria” who handled a disgruntled youth with grace) and very efficient. The showers are the best you’ll find at any hostel. While the bed and pillow were a bit lacking, everything else more than made up for it. Having a massive room all to myself was also great (COVID restrictions) as was the location in proximity to Brick Lane, the tube, restaurants, etc. I even extended my stay and would definitely stay again. Cheers!
    USA, Female, 25-30
  • 9.7

    Superb

    21 Sep 2020
    I LOVE THESE GUYS! They made me feel right at home from walking in the door. I've extended my stay so much as they literally make me feel like home. Only downfall is that their kitchen is out of action due to Covid but you get a room to yourself and they will do all they can to accommodate your requests. The most amazing people in this team are - Patrick, Wayne and Jules - truly such great guys that look after you. Just what I needed. Thank you for such an amazing stay! I'm still here!
    England, Female, 25-30
  • 9.7

    Superb

    18 Sep 2020
    The facilities and rooms were exceptionally well maintained and clean. I felt very welcome by the staff which were friendly and helpful to any questions that I asked. Security is not an issue as they use key cards to enter the building, doors and your own locker so your personal belongings are secure! It's shame because of COVID-19 the hostel was quite as they can only permit a limited amount of people. For the time being expect to have a dorm to yourself, I didn't have a problem with this tho.
    England, Male, 25-30
  • 9.7

    Superb

    13 Sep 2020
    I love Wombats and I’ve stayed both in Munich and in London. The rooms are quite clean and secure and the shower/toilet facilities are so spacious and hotel-like (unlike in other hostels where you could barely fit yourself in!). My only complaint this time around was the WiFi wasn’t working the whole time I was there (both in the room and in the hostel lobby downstairs). Overall, Wombats is highly recommended! Keep it up guys!
    Philippines, Male, 31-40
  • 9.7

    Superb

    13 Sep 2020
    Stayed here during coronavirus so it was really quiet, got a dorm room all to myself which was nice. Enjoyed my stay in the hostel, rooms are big and the bathrooms are newly renovated. Highly recommend staying here
    Australia, Male, 25-30
  • 9.4

    Superb

    16 Oct 2020
    Stayed here a couple of times now and have always had a great stay. Staff are helpful and friendly. Room was spotless. Hot, powerful shower. Five bed dorm to myself. Looking forward to returning once corona restrictions are lifted and enjoying the hostel to its full potential.
    England, Male, 41+
  • 5.4

    Rating

    16 Oct 2020
    I chose this place because I thought it was going to be a good hostel with a great climate, but no. The staff, especially at the night reception, did not want to help, I asked for a knife to be able to make a sandwich since there was no kitchen, it was closed and they did not tell me, and they denied it saying that they did not have (???) the next day I went down to have breakfast and there was neither and they did not warn me. The truth is I do not recommend now a stay at this hostel.
    Argentina, Female, 18-24
  • 4.3

    Rating

    22 Oct 2020
    Could be better
    England, Male, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cots Available
  • Dishwasher
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Pool Table
  • Wi-Fi


Awards

  • 2020

    7th, Worldwide Extra Large Hostel

  • 2019

    1st, Hostel Chain

  • 2019

    1st, Best Large Hostel Chain

  • 2019

    1st, Most Popular Hostels London

  • 2019

    1st, Country Winners England

  • 2019

    6th, Worldwide Extra Large Hostel

  • 2018

    1st, Hostel Chain

  • 2018

    1st, Most Popular Hostels London

  • 2018

    10th, Worldwide Extra Large Hostel

  • 2017

    1st, Most Popular Hostels London

  • 2017

    5th, Worldwide Extra Large Hostel

  • 2016

    1st, Most Popular Hostels London

  • 2016

    1st, Country Winners England

  • 2016

    4th, Worldwide Extra Large Hostel

  • 2015

    1st, Best Large Hostel Chain

View all Award Winners

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