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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation of the entire group:
Until 4 weeks before arrival: free of charge
28 - 14 days before day of arrival: 20 % of the total amount
13 - 7 days before day of arrival: 50 % of the total amount
6 - 0 days before day of arrival and no-show: 100 % of the total amount

Partial cancellation:
Up to 20% of the originally booked beds can be cancelled free of cost.

Please note: Cancellations/modifications can only be requested via e-mail to: groupslondon@wombats.eu

Additional Terms and Conditions

- Everybody from the group has to have the same arrival and departure date and time.
- Guests age 16 and above are welcome, when they are part of a group and the group is accompanied by a guardian/supervisor (minimum 18 years old) for the period of the stay.
- In June and July the age limit is 18.
- Any empty beds (depending on room allocation) occurring through the breakdown are free of charge.
Payment: we will charge your credit card with 80% of the total amount latest until 4 weeks before arrival the rest is due upon arrival

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Wombat's The City Hostel London

Book more than 1 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Wombat's The City Hostel London is definitely the place to stay if you want to experience all that London has to offer. Only minutes away from sights such as the Tower Bridge, the Tower of London, and the City Hall, it's next to Wilton’s Music Hall and an easy walk from the buzzing nightlife of Shoreditch. The location is ideal for young travellers. Not only is the location awesome, the building itself is breath-taking. Formerly a seamen's hostel, the building was converted to an amazing travellers' oasis featuring a huge bar, a courtyard, a cosy hangout area in the lobby, and all the amenities a backpacker could wish for.

Wombat's The City Hostel is proud to be one of the most experienced hostel chains (over 20 years of hostel expertise!) with a history of award-winning properties all over Europe: Budapest, London, Munich, and Vienna.

Wombat’s The City Hostel offers safe, clean, quality accommodation in either (1) a spacious dorm room with an ensuite bathroom and individual lockers for personal belongings or (2) a private room with two twin beds/one queen bed and private bathroom.

Included

+ bedding
+ fast WIFI in the entire building
+ our own Wombat’s city maps
+ fully-equipped guest kitchen (plus: free food section, including free noodles and rice)
+ luggage room
+ welcome drink

Additional features

+ our lively womBar serves affordable drinks/cocktails/snacks and offers happy hours and regular events
*Currently the bar is opened Wednesday to Saturday.
+ coin-operated laundry facilities (washing and crying – oops, sorry about the typo, of course we mean drying), so you can re-vitalize your clothes ;)
+ bike rental

Cleanliness is something not to be taken for granted, and we take it very seriously. We’ve even won the 'cleanest hostel worldwide' award multiple times.


By travellers for travellers

We have travelled the world ourselves - so we know firsthand what travelling is like and what you expect from us. We care about you and listen to your feedback.

We provide an inviting, safe atmosphere for you to retreat to at the end of the day. After you've been on the road, seeing sights and walking until your feet ache, it's good to know you've got a comfy place waiting for you at our hostel, where you can chill, drink beer, exchange travel wisdom, and make new friends.

Among all these extras and details, there’s one thing that makes Wombat’s truly stand out. It’s the hostel atmosphere that we all love: travellers sharing not only a space, but an experience.

Your stay is bound to be a memorable one!


(Minimum age: 18.) View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 9.2

  • Location 8.9

  • Staff 8.9

  • Atmosphere 8.5

  • Cleanliness 8.6

  • Facilities 8.8


Latest Reviews

  • 10.0

    Superb

    07 Oct 2021
    Third time staying at Wombats London. Great space and fantastic value, would recommend.
    Malaysia, Male, 25-30
  • 10.0

    Superb

    06 Oct 2021
    Good place, good price and good people
    Mexico, Male, 18-24
  • 10.0

    Superb

    03 Oct 2021
    Great place to stay, and as always if you make effort meet interesting people. The staff too are attentive and make sure you have a great time. Thanks guys!
    Germany, Male, 31-40
  • 10.0

    Superb

    02 Oct 2021
    Overall really enjoyed my stay here! I really liked the spaciousness of the room considering there were 4 of us in there and the size of the lockers we got. One thing I was not a fan of was the fact that the beds were not premade and that the sheets and pillow cases were left for the guest to put on themselves, while most other places already had that done beforehand. Another thing was the smell in the kitchen. It was being cleaned often, but overall just had a very bad natural stench to it.
    Canada, Female, 18-24
  • 9.7

    Superb

    05 Oct 2021
    The hostel is great. I really love the fact that the locker only open with your own card for the room. The location is also excellent however is a bit noisy so I recommend good earplugs. Recommendation: if you leave the hostel and take your right, then turn the next right again; you will see 2 food truckers, I extremely recommend have a cheese bread in the breakfast on the food truck in the right side and a delicious BBQ on the lunch time in the food truck in the left side .
    Ireland, Male, 25-30
  • 8.9

    Fabulous

    12 Oct 2021
    I can't comment on the facilities as I didn't use the kitchen or any of the shared spaces. My room with ensure shower was fab. Extremely clean and a very comfy bed. The waterfall shower was superb. Ideal location for my planned activities in London and would happily stay there again.
    England, Female, 41+
  • 8.6

    Fabulous

    19 Oct 2021
    Comfy bed, great bathroom and shower. Very nice bar and kitchen. Lounge area could be cosier though and the staff could be a bit more welcoming. All in all a great place to stay.
    Belgium, Female, 18-24
  • 4.9

    Rating

    05 Oct 2021
    Cleaning , cleaning ,cleaning, facilities ,security ,organisation that’s what you need . Please find a really good manager to run this place !!!!!
    Spain, Male, 25-30
  • 4.0

    Rating

    22 Oct 2021
    Did not feel safe at all....
    Scotland, Male, 25-30
  • 4.0

    Rating

    16 Oct 2021
    DISSATISFIED and UNORGANISED. I checked into my room to find my mattress stained and no pillow or blanket. I spoke to two members of staff saying these were missing and told this will be sorted. I then got back late at night to find nothing was done, I explained to the chap on the desk about my needs and he point blank didn’t care and was disrespectful. Told me to go away. I’m sorry but I paid for a bed/service and I didn’t get it until another member of staff helped me. NEVER AGAIN
    England, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cots Available
  • Dishwasher
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Pool Table
  • Wi-Fi


Awards

  • 2020

    7th, Worldwide Extra Large Hostel

  • 2019

    1st, Hostel Chain

  • 2019

    1st, Best Large Hostel Chain

  • 2019

    1st, Most Popular Hostels London

  • 2019

    1st, Country Winners England

  • 2019

    6th, Worldwide Extra Large Hostel

  • 2018

    1st, Hostel Chain

  • 2018

    1st, Most Popular Hostels London

  • 2018

    10th, Worldwide Extra Large Hostel

  • 2017

    1st, Most Popular Hostels London

  • 2017

    5th, Worldwide Extra Large Hostel

  • 2016

    1st, Most Popular Hostels London

  • 2016

    1st, Country Winners England

  • 2016

    4th, Worldwide Extra Large Hostel

  • 2015

    1st, Best Large Hostel Chain

View all Award Winners

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