Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation of the entire group:
Until 4 weeks before arrival: free of charge
28 - 14 days before day of arrival: 20 % of the total amount
13 - 7 days before day of arrival: 50 % of the total amount
6 - 0 days before day of arrival and no-show: 100 % of the total amount

Partial cancellation:
Up to 20% of the originally booked beds can be cancelled free of cost.

Please note: Cancellations/modifications can only be requested via e-mail to:

Additional Terms and Conditions

- Everybody from the group has to have the same arrival and departure date and time.
- Guests age 16 and above are welcome, when they are part of a group and the group is accompanied by a guardian/supervisor (minimum 18 years old) for the period of the stay.
- In June and July the age limit is 18.
- Any empty beds (depending on room allocation) occurring through the breakdown are free of charge.
Payment: we will charge your credit card with 80% of the total amount latest until 4 weeks before arrival the rest is due upon arrival

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Wombat's The City Hostel London

Book more than 1 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Wombat's The City Hostel London is definitely the place to stay if you want to experience all that London has to offer. Only minutes away from sights such as the Tower Bridge, the Tower of London, and the City Hall, it's next to Wilton’s Music Hall and an easy walk from the buzzing nightlife of Shoreditch. The location is ideal for young travellers. Not only is the location awesome, the building itself is breath-taking. Formerly a seamen's hostel, the building was converted to an amazing travellers' oasis featuring a huge bar, a courtyard, a cosy hangout area in the lobby, and all the amenities a backpacker could wish for. * Please note: due to the pandemic, our bar remains closed at the moment.

Wombat's The City Hostel is proud to be one of the most experienced hostel chains (over 20 years of hostel expertise!) with a history of award-winning properties all over Europe: Budapest, London, Munich, and Vienna.

Wombat’s The City Hostel offers safe, clean, quality accommodation in either (1) a spacious dorm room with an ensuite bathroom and individual lockers for personal belongings or (2) a private room with two twin beds/one queen bed and private bathroom.


+ bedding
+ fast WIFI in the entire building
+ our own Wombat’s city maps
+ fully-equipped guest kitchen (plus: free food section, including free noodles and rice)
+ luggage room

Additional features

+ our lively womBar serves affordable drinks/cocktails/snacks and offers happy hours and regular events
* Please Note: due to the pandemic, our bar remains closed at the moment.
+ coin-operated laundry facilities (washing and crying – oops, sorry about the typo, of course we mean drying), so you can re-vitalize your clothes ;)
+ bike rental

Cleanliness is something not to be taken for granted, and we take it very seriously. We’ve even won the 'cleanest hostel worldwide' award multiple times.

By travellers for travellers

We have travelled the world ourselves - so we know firsthand what travelling is like and what you expect from us. We care about you and listen to your feedback.

We provide an inviting, safe atmosphere for you to retreat to at the end of the day. After you've been on the road, seeing sights and walking until your feet ache, it's good to know you've got a comfy place waiting for you at our hostel, where you can chill, drink beer, exchange travel wisdom, and make new friends.

Among all these extras and details, there’s one thing that makes Wombat’s truly stand out. It’s the hostel atmosphere that we all love: travellers sharing not only a space, but an experience.

Your stay is bound to be a memorable one!

(Minimum age: 18.) View House Rules


Come and rest your feet here at friendly Wombat’s City Hostel London. We were once a seaman’s hostel, so look out for our quirky little nooks and skylights – and now we're the perfect base for travellers exploring the iconic city sights. We'll even give you a free welcome drink on arrival! Get to know fellow travellers in our courtyard, comfy lounge or cool cave-like bar. Or get chatting over board games, table football or pool. Arriving late? That's no problem – we've got a 24-hour reception.


Our hostel is in a prime spot in Whitechapel, close to the famous Tower Bridge, Tower of London and the iconic Wilton's Music Hall. Save your data with our free city maps to find your way – we’re a short walk from Tower Hill, Aldgate East and Aldgate underground stations. (Useful if you're spending a day exploring vibrant Brixton or colourful Notting Hill.) Nearby Shoreditch has buzzing nightlife, trendy restaurants and coffee shops for that all-important caffeine fix.

Rooms and Dorms

All our rooms (private doubles and twins, mixed dorms and female dorms) have private showers and hand-luggage-sized lockers for stowing your valuables. No need to bring a padlock: we'll give you a smart card that works for your locker and your room. We've won Hostelworld’s 'Cleanest Hostel Worldwide' award twice, so rest assured, we know how to keep things spotless! We'll provide your bed linen, so you won't need to bring a sleeping bag.

Extras and activities

Our all-you-can-eat breakfast buffet is a bargain, or if you prefer to cook, make yourself at home in our modern kitchen. The hostel's also got a spacious bar where you can chat to other travellers over a beer. There's free Wi-Fi available throughout the hostel, so you can send your mates (and your mum) the best photos from your trip. You can hire a towel from us and wash your clothes using our on-site laundry facilities, so you can free up space in your bag for souvenirs.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.7

  • Location 9.3

  • Staff 9.4

  • Atmosphere 8.6

  • Cleanliness 9.5

  • Facilities 9.0

Latest Reviews

  • 10.0


    10 Jul 2021
    Really nice hostel, will be brilliant once everything is open and its full of people again! Beds were comfortable, showers were good, and location is decent, 5 minute walk from nearest tube. Staff were very helpful too.
    England, Male, 31-40
  • 9.7


    16 Jul 2021
    Really clean, light and airy room, had everything we needed. Great location for tower bridge and only a short walk to the tube, walking distance to bars in bishopsgate and shoreditch. Would definitely come back again, i imagine it would have a great atmosphere once everything’s back to normal.
    England, All Female Group, 18-24
  • 9.4


    22 Jul 2021
    Amazing staff and such a pleasant stay here! Room was a good size ans clean ans lockers were big enough to fit lots in! The bar wasn’t open but that’s just covid for us! Wayne (receptionist) was such a good guy and couldn’t have done enough to help us and make sure we had a good time. Would recommend 100%.
    Scotland, Female, 18-24
  • 9.4


    18 Jul 2021
    An Excellent Hostel, that is very clean and following the covid guidelines. Friendly staff, excellent location. Excellent views from outdoor terrace on the roof. There are very few people staying there because of Covid and the closed bar / no breakfast means there is a lack of atmosphere.
    England, Male, 41+
  • 9.4


    16 Oct 2020
    Stayed here a couple of times now and have always had a great stay. Staff are helpful and friendly. Room was spotless. Hot, powerful shower. Five bed dorm to myself. Looking forward to returning once corona restrictions are lifted and enjoying the hostel to its full potential.
    England, Male, 41+
  • 9.1


    25 Jun 2021
    The hostel vibe just spoke was totally different than expected. Quiet, welcoming and great place.
    Spain, Female, 25-30
  • 8.9


    15 Jul 2021
    Very clean, central, and quiet - would definitely come back. However when I used the left luggage I wasn’t given a ticket or anything which made collecting it hard because I had no proof it was my bag, also I paid for a double room but was given a twin room, which was a shame.
    England, Female, 25-30
  • 7.4

    Very Good

    11 Jul 2021
    no comment.
    England, Male, 25-30
  • 5.4


    16 Oct 2020
    I chose this place because I thought it was going to be a good hostel with a great climate, but no. The staff, especially at the night reception, did not want to help, I asked for a knife to be able to make a sandwich since there was no kitchen, it was closed and they did not tell me, and they denied it saying that they did not have (???) the next day I went down to have breakfast and there was neither and they did not warn me. The truth is I do not recommend now a stay at this hostel.
    Argentina, Female, 18-24
  • 4.3


    22 Oct 2020
    Could be better
    England, Male, 31-40
Read all reviews


  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cots Available
  • Dishwasher
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Pool Table
  • Wi-Fi


  • 2020

    7th, Worldwide Extra Large Hostel

  • 2019

    1st, Hostel Chain

  • 2019

    1st, Best Large Hostel Chain

  • 2019

    1st, Most Popular Hostels London

  • 2019

    1st, Country Winners England

  • 2019

    6th, Worldwide Extra Large Hostel

  • 2018

    1st, Hostel Chain

  • 2018

    1st, Most Popular Hostels London

  • 2018

    10th, Worldwide Extra Large Hostel

  • 2017

    1st, Most Popular Hostels London

  • 2017

    5th, Worldwide Extra Large Hostel

  • 2016

    1st, Most Popular Hostels London

  • 2016

    1st, Country Winners England

  • 2016

    4th, Worldwide Extra Large Hostel

  • 2015

    1st, Best Large Hostel Chain

View all Award Winners