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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation of the entire group:
Until 4 weeks before arrival: free of charge
28 - 14 days before day of arrival: 20 % of the total amount
13 - 7 days before day of arrival: 50 % of the total amount
6 - 0 days before day of arrival and no-show: 100 % of the total amount

Partial cancellation:
Up to 20% of the originally booked beds can be cancelled free of cost.

Please note: Cancellations/modifications can only be requested via e-mail to: groupsvienna@wombats.eu

Additional Terms and Conditions

- Everybody from the group has to have the same arrival and departure date and time.
- September until end of March guests age 16 and above are welcome, when they are part of a group and the group is accompanied by a guardian/supervisor (minimum 18 years old) for the period of the stay.
- From April until end of August the minimum age is 18.
- Any empty beds (depending on room allocation) occurring through the breakdown are free of charge.
Payment: we will charge your credit card with 80% of the total amount latest until 4 weeks before arrival the rest is due upon arrival

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Wombat's The City Hostel Vienna Naschmarkt

Book more than 1 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Wombats City Hostel Vienna at the Naschmarkt is in a great location overlooking Vienna's biggest market. It's also a short walk from the Hofburg, Secessionhaus and the Vienna State Opera, making it ideal for those looking to soak up some culture while in the city. This modern, secure and clean hostel has friendly, helpful staff and a popular and lively bar serving cheap beer. Several Hostelworld guests have compared it favourably to a hotel.

*Please note: due to the pandemic, our bar remains closed and we aren't serving breakfast at the moment.

Property Description

Wombat's The City Hostel Vienna Naschmarkt is definitely the place to stay if you want to experience all that Vienna has to offer. The city centre can be reached within minutes on foot or the nearby U4 metro line (Kettenbrueckengasse station), which also takes you directly to the famous Schoenbrunn palace. As the name “Naschmarkt” implies, we are surrounded by Vienna’s most-visited market area, offering various restaurant, shop, supermarket, and bar options.

Wombat's The City Hostel is proud to be one of the most experienced hostel chains (over 20 years of hostel expertise!) with a history of award-winning properties all over Europe: Budapest, London, Munich, and Vienna.

Wombat’s The City Hostel offers safe, clean, quality accommodation in either (1) a spacious dorm room with an ensuite bathroom and individual lockers for personal belongings or (2) a private room with two twin beds/one queen bed and private bathroom.

Included

+ bedding
+ fast WIFI in the entire building
+ our own Wombat’s city maps
+ fully-equipped guest kitchen (plus: free food section, including free noodles and rice)
+ luggage room
+ guided walking tours

Additional features

+ our lively womBar serves affordable drinks/cocktails/snacks and offers happy hours and regular events
* Please Note: due to the pandemic, our bar remains closed at the moment.
+ coin-operated laundry facilities (washing and crying –oops, sorry about the typo, of course we mean drying), so you can re-vitalize your clothes ;)
+ bike rental


Cleanliness is something not to be taken for granted, and we take it very seriously. We’ve even won the 'cleanest hostel worldwide' award multiple times.


By travellers for travellers

We have travelled the world ourselves - so we know firsthand what travelling is like and what you expect from us. We care about you and listen to your feedback.

We provide an inviting, safe atmosphere for you to retreat to at the end of the day. After you've been on the road, seeing sights and walking until your feet ache, it's good to know you've got a comfy place waiting for you at our hostel, where you can chill, drink beer, exchange travel wisdom, and make new friends.

Among all these extras and details, there’s one thing that makes Wombat’s truly stand out. It’s the hostel atmosphere that we all love: travellers sharing not only a space, but an experience.

Your stay is bound to be a memorable one!


(Minimum age: 18.) View House Rules

Overview

At Wombats City Hostel Vienna, you’ll be staying in the heart of the city – Naschmarkt (Vienna's biggest market) is literally on the doorstep. We're just south of the cultural quarter and a short stroll from the Hofburg Palace and the Vienna State Opera. We'll welcome you with a free drink when you arrive in our lively womBAR, where there's a pool table for a little friendly competition. We’ve also got free Wi-Fi for your Insta uploads and free linen so you can pack light!

Location

We’re a short walk from Kettenbrückengasse station and busy Karlsplatz is just one stop on line U4. Wieden – our local neighbourhood – is student territory; it's edgier than the historic city centre, full of electro clubs and bohemian coffee shops. The Museumsquartier is 15 minutes away on foot (don’t miss the neo-classical Kunsthistorisches Museum). If you're flying into Vienna International Airport, take the shuttle bus to Schwedenplatz, then the U4 to Kettenbrückengasse. It takes about 40 minutes.

Rooms and Dorms

Like your privacy? Book one of our private double, single and twin rooms, all with en-suites. If bunking up is more your thing, we have both mixed and female dorms – handy if you're travelling with mates (or making new ones!). Stash your valuables in our lockers for peace of mind, and make the most of the free tea and coffee facilities. Linen is included, and don't worry if you run out of clean clothes – we've got a laundromat on site!

Extras and activities

Join our free walking tour to get to know Vienna a little better. Our all-you-can-eat breakfast will fuel you for the day ahead (for a small fee), and we have a lift to save your legs after all that walking. More of a night owl than an early bird? Our 24-hour reception and no curfew policy mean you can stay out till the early hours. And if you’ve got a late flight, leave your luggage with us – we won’t charge you for it.

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.4

  • Location 9.4

  • Staff 9.2

  • Atmosphere 8.9

  • Cleanliness 9.2

  • Facilities 9.0


Latest Reviews

  • 10.0

    Superb

    01 Aug 2021
    Really comfortable place, close to a subway station, and with nice rooms. Just a little discouraged that there was no breakfast available- just a cafe stand in the lobby, with limited food selection.
    USA, Male, 41+
  • 10.0

    Superb

    29 Jun 2021
    Clean, modern, conveniently located and extremely helpful staff. Thank you for a great stay!
    USA, Female, 41+
  • 10.0

    Superb

    27 Jun 2021
    I had an enjoyable time at Wombats. The location was terrific and the staff pleasant and helpful. I will be returning to Vienna frequently and will definitely stay there again.
    USA, Male, 41+
  • 10.0

    Superb

    20 Jun 2021
    Great stuff, great location. Safety measures for women is SO up to date.
    Austria, Female, 18-24
  • 9.4

    Superb

    24 Jul 2021
    Hot as hell
    USA, Female, 18-24
  • 9.4

    Superb

    15 Jul 2021
    Can’t beat the location, right outside the market and within walking distance of a lot of the main attractions. Staff was friendly and welcoming. The rooms were a bit on the warm side but overall was excellent experience, would definitely come back
    USA, Male, 31-40
  • 9.4

    Superb

    15 Jul 2021
    Super localisation Chambre super grande et super clean Moderne et propre c’est agréable
    France, Female, 18-24
  • 8.6

    Fabulous

    12 Jul 2021
    Excelente hostel. The only bad thing was that it don’t have air conditioner and the room was really hot.
    Argentina, Female, 25-30
  • 8.6

    Fabulous

    11 Jul 2021
    Beautiful market square in front of the hostel.
    USA, Male, 25-30
  • 6.6

    Good

    29 Jul 2021
    There should be ac in the room for the price they are charging
    India, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cots Available
  • Dishwasher
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Pool Table
  • Wi-Fi


Awards

  • 2020

    1st, Worldwide Extra Large Hostel

  • 2019

    3rd, Best Large Hostel Chain

  • 2019

    1st, Best Large Hostel Chain

  • 2019

    3rd, Hostel Chain

  • 2019

    1st, Hostel Chain

  • 2019

    1st, Most Popular Hostels Vienna

  • 2018

    1st, Hostel Chain

  • 2018

    9th, Worldwide Extra Large Hostel

  • 2018

    1st, Most Popular Hostels Vienna

  • 2017

    1st, Most Popular Hostels Vienna

  • 2017

    6th, Worldwide Extra Large Hostel

  • 2016

    7th, Worldwide Extra Large Hostel

  • 2016

    1st, Most Popular Hostels Vienna

  • 2015

    6th, Worldwide Extra Large Hostel

  • 2015

    1st, Best Large Hostel Chain

  • 2015

    1st, Most Popular Hostels Vienna

  • 2014

    1st, Most Popular Hostels Vienna

  • 2014

    4th, Worldwide Extra Large Hostel

  • 2013

    3rd, Hostel Chain

  • 2013

    3rd, Worldwide Extra Large Hostel

  • 2012

    3rd, Best Large Hostel Chain

  • 2010

    1st, Hostel Chain

  • 2009

    1st, Hostel Chain

  • 2008

    1st, Hostel Chain

  • 2007

    1st, Hostel Chain

View all Award Winners

Wombat's The City Hostel Vienna Naschmarkt says

I think what makes Wombats special is that there is not the single unique thing making it special, but that we do a very good job in having it all. At this Wombats the Naschmarkt is right in front of the door. It's a unique farmer's market, the biggest in Vienna. Most stalls, as well as the buildings on the avenues on both sides, were built around 1910 in Art Nouveau style. It's not only one of Vienna's most important sights, there are also a big number of cafés, bars and restaurants, from local to exotic.
For fun, our guests like to waste themselves with beer, Jägermeister or a combination thereof. We can't deny that. A good night's sleep can be fun, too, though. It can be had; the rooms are well away from the brouhaha. And they're big, not crammed and stuffy.

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