Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation of the entire group 4 weeks before arrival free of charge.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Wombats City Hostel Vienna - The Lounge

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Wombats City Hostel Vienna - the Lounge is located on Vienna's main shopping street and is 'right around the corner from the Westbahnhof, which is where the airport bus stops, and it's a very easy subway right or a walk to the city centre', as one Hostelworld guest said. This hostel has a highly-praised breakfast as well as a popular bar which hosts regular parties while keeping the rooms quiet. They're most frequently praised on our site for their helpful, friendly staff.

Property Description

We're centrally located and close to the trains and public transport, right on Mariahilferstrasse, the longest shopping street in Vienna, only 50 metres away from the Westbahnhof railway station.

Certainly the best choice if you are up for a state-of-the-art Hostel, cozy common areas, social vibe and friendly local staff.

All our rooms come with comfy beds, private shower and toilet facilities. Rates include free bed sheets and towels and there's free lockers in every room.

Our lounge is a giant comfort zone with all standards and extras you need to relax, get informed, communicate, socialize and chill. Our lively Wombar serves cheap drinks and food but is beneath sound-proof brick vaults in the basement, so no noise will keep you from having a good night's sleep.

Cooking some dinner? There's free pasta, tea, coffee, spices and more in our guest kitchen. Please note that our rates don't include breakfast. An all-you-can-eat continental buffet brekkie is available each morning for an additional fee. You don't need to reserve breakfast; just come around to the reception in the morning if you're hungry.

The five reasons why wombat's CITY Hostels became a destination by their own right is because we have the best cleanliness, the most amenities, the best social atmosphere, we're not dirt cheap and we're the hostel from travellers for travellers.

Cleanliness is not something to take for granted in many other hostels, but we do take this seriously: we have won the 'cleanest hostel worldwide' award. Twice.

We offer maximum security with smartcard access for the front door, the floors, the rooms and your locker.

There's free Wi-Fi in the whole house as well as free travel guide books, free luggage storage and a free welcome drink. Other facilities include lend out notebooks and laundry.

We also have loads and loads of free brochures about tours, sights, accommodation and other destinations in Europe, plus a free map of Vienna.

Reception is open 24hrs and there's no curfew, no lockout and no stupid rules. We've travelled the world ourselves - so we know first-hand what you're doing and what you expect from us. We care for you and we care for your feedback.

We make sure that you will feel safe and welcome here. When you've been on the road all day long, seeing sights and walking and walking, it's cool to have a nice scene at the hostel where you can have some beers, talk and make friends. This will make your stay a memorable one! Many traveller stayed quite a bit longer than primarily intended.

You may find a cheaper place to crash in town, but none where you get more value for your money.

We look forward to welcoming you!

Please note that you need to be at least 18 years old in order to stay in our hostel.

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Reviews & Ratings

  • Value For Money 8.0

  • Security 9.2

  • Location 8.3

  • Staff 9.0

  • Atmosphere 8.2

  • Cleanliness 8.1

  • Facilities 8.4

Latest Reviews

  • 9.7


    10 Jan 2019
    Great hostel- I ended up extending my stay there because the vibe was so sweet. Bit of a walk to the city center, but on a hip-happening street with great people watching. Staff was delightful! Pool tables, areas to hangout in, and spacious rooms. Recommend this spot! (Just don't get it confused with the other Wombats in Vienna...)
    USA, Female, 18-24
  • 7.1

    Very Good

    15 Jan 2019
    My room was very grubby and overall the hostel wasn't good. It is huge and has a impersonal feel. The staff though are friendly and also there is some cool chill out areas. The basement bar is amazing and a real saving grace. The Irish barman went above and beyond to make sure we had a great time. For Vienna, it is a good price and also easy to get to the centre by metro. Would recommend for a stop over point but not for a longer stay
    England, Female, 18-24
  • 6.6


    08 Jan 2019
    Good hostel but definitely has a bed bug/general bug problem. Staff were helpful with it at first, and then became really rude. Moved four of us to a new room but left two people sleeping in the one they knew had bed bugs. Also kept trying to make excuses and said it was our responsibility to know if there were bugs or not. Location is great though.
    Canada, Female, 18-24
  • 5.7


    12 Jan 2019
    Room was very hot and humid in the middle of also smelled unclean and the bathroom set up inside of the room is uncomfortable. In general the facilities could be better kept (ripped/broken furniture etc). I would recommend paying a few euros extra and staying someone else! Friendly staff and good breakfast though
    USA, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Dishwasher
  • Dryer
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Pool Table
  • Wi-Fi


  • 2018

    1st, Hostel Chain

  • 2015

    1st, Best Large Hostel Chain

  • 2013

    2nd, Worldwide Large Hostel

  • 2013

    1st, Most Popular Hostels Vienna

  • 2013

    3rd, Hostel Chain

  • 2013

    1st, Country Winners Austria

  • 2012

    1st, Most Popular Hostels Vienna

  • 2012

    3rd, Best Large Hostel Chain

  • 2012

    10th, Worldwide Large Hostel

  • 2011

    1st, Country Winners Austria

  • 2010

    1st, Country Winners Austria

  • 2010

    1st, Hostel Chain

  • 2009

    1st, Country Winners Austria

  • 2009

    1st, Hostel Chain

  • 2008

    1st, Country Winners Austria

  • 2008

    1st, Hostel Chain

  • 2007

    1st, Hostel Chain

  • 2007

    5th, Worldwide


  • 2013


  • 2012

    Worldwide Large Hostel

View all Award Winners


  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Wombats City Hostel Vienna - The Lounge says

Most large hostels have comfy modern facilities, but are bland and lack in atmosphere. For us, it´s very important to only hire staff who knows what a hostel actually is, stay in them when they travel themselves and so know from firsthand experience what the guests expect. I think our hostel is ideal for anyone who think hotels are too boring of a place to stay. We have almost all the amenities you expect from a hotel, but a good hostel offers so much more.
We're right on Mariahilfer St, Vienna's biggest shopping Road, but the Kahlenberg Hill is my favourite place. It's the easternmost hill in the Vienna woods, still inside Vienna's city limits but in the middle of the vineyards, well connected with public transport. When the city is baking in the summer sun, there's always a fresh breeze up there, a superb view over Vienna and a café with good ice cream. Klaus, CFO Wombats

Things to Note

Please note that you need to be at least 18 years old in order to stay in our hostel.

Please note: no check-in before 2pm (we need to clean the rooms first!). You can leave your luggage in our storage room though and come back later.

You need a valid photo ID in order to check-in! No ID = No check-in!

We have a 24hr cancellation policy. No-shows shall be charged the equivalent of the first night's stay.