Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Recently refurbished! With an outdoor sundeck and BBQ, large kitchen and dining room, lounge, book exchange, SKY TV, DVD hire, laundry with free washing powder, wireless internet, 24 hour reception, you can book your onward travel and all exciting things to do in Auckland. There's nothing more you could want from this 4-star Qualmark rated hostel!

Located near the top of Queen Street, minutes from the heart of the city where you can discover the best restaurants, cafes and bars this country has to offer. Easy access to the city's major attractions, markets, transport centre, cinema, museum, art galleries, consulates and immigration services.

The accommodation ranges from small and medium sized multishare rooms to well priced twin and double rooms; we cater to all types of travellers and offer some of the best value accommodation in the country. Come and try it for yourself!

Bed and Room Movements:

Whilst every endeavour will be made to ensure you are accommodated in the same room throughout your stay, due to limited availability at time of booking, it may be necessary for you to change rooms. If applicable, you will be advised of this at check-in. You will be accommodated in a room of similar or higher standard to that originally booked.
Due to limited availability at time of booking, multi-share accommodation for two or more guests may be provided in separate rooms. Every endeavour will be made to ensure this does not occur, but should this be necessary you will be advised at check-in. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 9.3

  • Location 8.8

  • Staff 9.2

  • Atmosphere 7.6

  • Cleanliness 9.2

  • Facilities 8.6

Latest Reviews

  • 10.0


    08 Oct 2019
    Good place to stay
    Italy, Male, 31-40
  • 9.4


    10 Dec 2019
    Great stay in a 4 bed female room, great to have a bathroom close. Bed curtains would make this room perfect
    England, Female, 41+
  • 9.1


    10 Oct 2019
    Good central location, if you don't mind the hill (though honestly its impossible to avoid hills in NZ anyway!). Nice big kitchen with plenty of facilities to have many people cooking and washing up at once. Only comment was that from online I thought you were provided secure lockers for luggage, which you are but they are only secure if you have your own padlock. You can get one from reception for $5 but just worth baring in mind!
    England, Female, 18-24
  • 8.9


    01 Jan 2020
    Pros: - Good location (at the top of the hill so a bit painful the first time you go there with your luggage, but conveniently located for most things you’ll want to see and close to both the Skypass and Intercity bus terminals) - Kind staff - Great kitchen - Clean Cons: - Several common areas, but people were not mingling that much - The 6 bed dorm was extremely noisy at night due to homeless people listening to music and shouting in the street, which woke us up (not the hostel’s fault though)
    France, Female, 25-30
  • 8.9


    30 Dec 2019
    Well located, secure hostel with friendly helpful staff Facilities were good, although a bit short on bathrooms.
    Australia, All Male Group, 41+
  • 8.3


    03 Nov 2019
    Hostel was clean, have a luggage room to lock up your stuff, great kitchen facilities. Hostel itself is in a good location- slight walk up a hill from the center of Queen St but nothing too terrible.
    USA, Couple, 25-30
  • 8.0


    29 Dec 2019
    In my somewhat limited experience, YHA hostels tend to be more institutional and lack atmosphere. But you can count on them to be clean, organized, and comfortable—YHA Auckland was no different. Staff were nice. Bathrooms were hygienic. Rooms were a little small, but definitely fine for a night or two. Their kitchen is huge, which is awesome. Just know that it will probably be harder to meet people as a solo traveler here, since there are no activities hosted by the hostel.
    USA, Female, 25-30
  • 8.0


    22 Nov 2019
    Great hostel - very clean and friendly staff! Beds were comfy too.
    New Zealand, Female, 18-24
  • 6.9


    07 Nov 2019
    There are not enough toilets and showers on level 1. I am not sure if there are more available on other levels but I thought one toilet and one shower was not sufficient for the whole floor.
    Ireland, Male, 31-40
  • 5.7


    03 Feb 2020
    Although very nice staff the hostel was pretty run down and out of date. The whole hostel was extremely hot the entire time, I spent the entire night sweating in bed despite the windows being open. The sound proofing was poor, there are many heavy fire doors in the place but slam when they close which you could hear in your room and woke me up several times. The washrooms were very poor, only one toilet and shower for men and for women on each floor, which were both very dirty with things broken
    England, Male, 31-40
Read all reviews


  • Free City Maps
  • Linen Included
  • BBQ
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • DVD's