Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

With an outdoor sundeck and BBQ, large kitchen and dining room, lounge, book exchange, SKY TV, DVD hire, laundry with free washing powder, wireless internet, 24 hour reception, you can book your onward travel and all exciting things to do in Auckland. There's nothing more you could want from this 4-star Qualmark rated hostel!

Located near the top of Queen Street, minutes from the heart of the city where you can discover the best restaurants, cafes and bars this country has to offer. Easy access to the city's major attractions, markets, transport centre, cinema, museum, art galleries, consulates and immigration services.

The accommodation ranges from small and medium sized multishare rooms to well priced twin and double rooms; we cater to all types of travellers and offer some of the best value accommodation in the country. Come and try it for yourself!

Bed and Room Movements:

Whilst every endeavour will be made to ensure you are accommodated in the same room throughout your stay, due to limited availability at time of booking, it may be necessary for you to change rooms. If applicable, you will be advised of this at check-in. You will be accommodated in a room of similar or higher standard to that originally booked.
Due to limited availability at time of booking, multi-share accommodation for two or more guests may be provided in separate rooms. Every endeavour will be made to ensure this does not occur, but should this be necessary you will be advised at check-in. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.4

  • Location 8.3

  • Staff 9.2

  • Atmosphere 7.5

  • Cleanliness 8.9

  • Facilities 8.5

Latest Reviews

  • 10.0


    01 Mar 2020
    Great location, very clean and large rooms. Highly recommend!
    Australia, Female, 41+
  • 9.7


    03 Mar 2020
    Really nice clean hostel, really friendly staff. Kitchen was well equipped and great size. Rooms were also a decent size and beds were comfortable with bedside reading lights and usb/plug sockets.. a massive plus! Hostel just lacks atmosphere but that didnt bother me too much as I went out exploring most days
    England, Male, 25-30
  • 9.1


    29 Feb 2020
    Accommodation was appropriate for what we paid for. There is no air conditioning in the room so it gets really hot.
    USA, Male, 25-30
  • 9.1


    21 Feb 2020
    Friendly staff. One of my roommates was in bed when I arrived and seemed to stay there for three days. I asked if she was ok and she said yes but kept sneezing and coughing (without covering her mouth). Nobody in the room spoke to anybody else. Not a word. 8 years ago everyone chatted but now everyone was on their phones the whole time ignoring each other. Wifi may not be the best innovation for meeting other travellers. Shame.
    England, Female, 41+
  • 8.9


    01 Jan 2020
    Pros: - Good location (at the top of the hill so a bit painful the first time you go there with your luggage, but conveniently located for most things you’ll want to see and close to both the Skypass and Intercity bus terminals) - Kind staff - Great kitchen - Clean Cons: - Several common areas, but people were not mingling that much - The 6 bed dorm was extremely noisy at night due to homeless people listening to music and shouting in the street, which woke us up (not the hostel’s fault though)
    France, Female, 25-30
  • 8.9


    30 Dec 2019
    Well located, secure hostel with friendly helpful staff Facilities were good, although a bit short on bathrooms.
    Australia, All Male Group, 41+
  • 6.9


    26 Jan 2020
    Not even remotley close to city center, at the top of a massive hill (but no view), and yet it costs more than twice as much as hostels that are directly in the city. Clean, but could be cleaner
    USA, Male, 18-24
  • 6.6


    06 Mar 2020
    The reception staff were great. I just found there wasn’t really any social atmosphere and the hostel wasn’t laid out in a way where people can chill and meet each other? It was ok
    England, Female, 25-30
  • 5.7


    03 Feb 2020
    Although very nice staff the hostel was pretty run down and out of date. The whole hostel was extremely hot the entire time, I spent the entire night sweating in bed despite the windows being open. The sound proofing was poor, there are many heavy fire doors in the place but slam when they close which you could hear in your room and woke me up several times. The washrooms were very poor, only one toilet and shower for men and for women on each floor, which were both very dirty with things broken
    England, Male, 31-40
  • 4.9


    27 Feb 2020
    Disappointment that despite there being notices everywhere for the outbreak of covid 19 virus, there was no soap in ANY of the bathrooms or toilets. I found this very shocking. I'm not a clean freak, or germophobe. But if washing your hands is the main deter for keeping it from spreading- provide soap in toilets and bathrooms for backpackers. The hostel lacked any atmosphere, felt dirty and grey. Couldn't wait to leave if I'm honest.
    Wales, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cots Available
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Board Games
  • DVD's
  • Wi-Fi