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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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YHA Queenstown Lakefront

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

A comfortable fully equipped hostel sitting right on the shores of Lake Wakatipu, offering enchanting views of the lake and mountains. If you want to experience the beauty and excitement of Queenstown but still get a good night's sleep, then YHA Queenstown Lakefront is the hostel for you and it's only a 10 minute walk into town.

We have friendly staff with vast amounts of local knowledge provide you with a free travel booking service and let you in on the latest YHA special deals from Queenstown's diverse menu of adventure.

Queenstown is the place where you can do it all. Known as the adventure capital of the world you will be spoilt for choice, from bungy jumping to jet boating and sky diving to canyoning. For those with more gentle pursuits in mind, cruise the lake on the old steamship the Earnslaw, visit historic Arrowtown, take a Lord of the Rings tour or enjoy the excellent local wineries. Don't forget the splendour of a day trip to Doubtful or Milford Sounds. In winter take to the slopes on any of a number of easily accessible ski fields. At the end of an exhilarating day enjoy a romantic dinner at one of the many world class restaurant.

We have, Japanese, Mandarin and Spanish speaker staff available.

Please note cancellation must be made at least the day before arrival before 6pm.

Bed and Room Movements

Whilst every endeavour will be made to ensure you are accommodated in the same room throughout your stay, due to limited availability at time of booking, it may be necessary for you to change rooms. If applicable, you will be advised of this at check-in. You will be accommodated in a room of similar or higher standard to that originally booked.
Due to limited availability at time of booking, multi-share accommodation for two or more guests may be provided in separate rooms. Every endeavour will be made to ensure this does not occur, but should this be necessary you will be advised at check-in. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.6

  • Location 9.5

  • Staff 9.4

  • Atmosphere 8.7

  • Cleanliness 9.5

  • Facilities 9.6


Latest Reviews

  • 10.0

    Superb

    30 Oct 2021
    We really enjoyed our stay at the lakefront YHA in Queenstown. Particularly liked the ensuite queen room on the third floor with the view out over the lake. We are recommending this to our friends who will be travelling south soon. Very good value for money. The kitchen is well provided with everything necessary for cooking and eating…..plus the staff were really helpful and friendly. We will be back….many thanks…Denise
    New Zealand, Female, 41+
  • 10.0

    Superb

    09 Jul 2021
    Love the place, will definitely stay here again
    Thailand, Male, 18-24
  • 9.7

    Superb

    25 Nov 2021
    Great place in a great location, I felt safe and got a great experience
    New Zealand, Female, 18-24
  • 9.7

    Superb

    25 Jun 2021
    So great! So cheap!
    England, Female, 18-24
  • 9.7

    Superb

    21 Jun 2021
    Excellent hostel. Very clean bathrooms and kitchen area. Comfortable beds. Hot powerful showers. Good location within walking distance of Queenstown town centre. Parking available at the hostel and at the roadside (no parking charges). Very good hostel at a very affordable price. I would highly recommend
    Ireland, Male, 31-40
  • 9.4

    Superb

    09 Jul 2021
    One of the nicest hostels we’ve stayed at in a long time! The shared dorms were spacious and tidy, each bed had its own light, shelf and plug socket which was great. The communal areas were kept clean and tidy, there were plenty of showers and toilets which again, were kept clean and tidy. Staff were friendly and helpful. Beautiful location right in front of the lake with a 5-10 minute walk into the town centre.
    England, Couple, 25-30
  • 9.4

    Superb

    06 May 2021
    Great clean place, lovely lakeside location & very friendly and helpful staff. Highly recommend!
    Australia, Male, 31-40
  • 8.3

    Fabulous

    08 Oct 2021
    Perfect for my needs-just needing. Place to crash. School holidays meant there were probably more children than usual, only remark re the lower atmosphere score were the useless parents there letting kids run around.
    New Zealand, Male, 31-40
  • 8.3

    Fabulous

    09 May 2021
    Great staff, facilities and cleanliness. Only thing lacking was atmosphere. Admittedly it was the off season and there was lack of backpackers due to covid etc. so it was pretty quiet.
    Australia, Male, 25-30
  • 6.9

    Good

    11 Jul 2021
    We really like staying in YHA hostels because they tend to be very consistently clean and have good facilities. We were a bit disappointed by the cleanliness this visit (which hasn't an issue with past visits to this location). We wondered if the hostel was short-staffed (as most places in Queenstown seem to be) and not able to keep up with the cleaning schedule. The bathrooms and kitchen were often quite dirty. However, we would still return to this YHA for the location and quiet.
    England, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Security
  • Fax Service
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi
  • Wii


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