Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


YHA Queenstown Lakefront

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

A comfortable fully equipped hostel sitting right on the shores of Lake Wakatipu, offering enchanting views of the lake and mountains. If you want to experience the beauty and excitement of Queenstown but still get a good night's sleep, then YHA Queenstown Lakefront is the hostel for you and it's only a 10 minute walk into town.

We have friendly staff with vast amounts of local knowledge provide you with a free travel booking service and let you in on the latest YHA special deals from Queenstown's diverse menu of adventure.

Queenstown is the place where you can do it all. Known as the adventure capital of the world you will be spoilt for choice, from bungy jumping to jet boating and sky diving to canyoning. For those with more gentle pursuits in mind, cruise the lake on the old steamship the Earnslaw, visit historic Arrowtown, take a Lord of the Rings tour or enjoy the excellent local wineries. Don't forget the splendour of a day trip to Doubtful or Milford Sounds. In winter take to the slopes on any of a number of easily accessible ski fields. At the end of an exhilarating day enjoy a romantic dinner at one of the many world class restaurant.

We have, Japanese, Mandarin and Spanish speaker staff available.

Please note cancellation must be made at least the day before arrival before 6pm.

Bed and Room Movements

Whilst every endeavour will be made to ensure you are accommodated in the same room throughout your stay, due to limited availability at time of booking, it may be necessary for you to change rooms. If applicable, you will be advised of this at check-in. You will be accommodated in a room of similar or higher standard to that originally booked.
Due to limited availability at time of booking, multi-share accommodation for two or more guests may be provided in separate rooms. Every endeavour will be made to ensure this does not occur, but should this be necessary you will be advised at check-in. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 9.4

  • Location 8.4

  • Staff 9.1

  • Atmosphere 8.5

  • Cleanliness 9.2

  • Facilities 9.1

Latest Reviews

  • 10.0


    01 Mar 2020
    like most yha. Good location, nice social atmosphere, nice staff, good facilities.
    Ireland, Male, 25-30
  • 9.7


    14 Mar 2020
    Great place. My only regret is that booking it through website meant I did not get my member discount.
    New Zealand, Male, 41+
  • 9.4


    11 Mar 2020
    This has to be one of the best hostels. Clean friendly large. Cloths line drying room. Recommend a stay. Over looking lake slow 15 minute walk to town via lake.
    Australia, Female, 41+
  • 9.4


    05 Feb 2020
    It’s a organised place and comfortable if you like to stay in hostels.
    Brazil, Female, 18-24
  • 9.1


    28 Feb 2020
    Really rate this hotel, it was clean and had many showers and toilets in big areas. Even since staying at yha in Queenstown I plan to continue to use them.
    England, Female, 31-40
  • 8.9


    13 Feb 2020
    Hostel is outside the town square, a decent little walk away. Atmosphere is almost non existent in common areas. Different vibe at this hostel, not too social of a place for solo travelers. Beds were just ok. Not badd for the price and short stay, but im sure youll find a more social hostel elsewhere.
    USA, Male, 25-30
  • 8.9


    02 Feb 2020
    Beautifully clean hostel, very well equipped kitchen and great cinema room. It is about a 10 minute walk out of the centre of town, but is right next to the lake which is lovely. Would definitely recommend this hostel.
    England, Female, 18-24
  • 8.3


    04 Mar 2020
    There is not a lot of spaces for parking the car, but parking on the street is free. I was not too pleased by the shared bathroom, but it was pretty clean and I love the power outlet inside the locker
    Brazil, Female, 25-30
  • 8.0


    11 Feb 2020
    It's about a 15 minute walk out of the centre of Queenstown which is quite annoying if you need to just pop to the shop. The kitchen is great and quite large so space wasn't an issue. The showers and toilets were clean but we sometimes had to wait a while for a shower to be free. The TV room isn't great (we had a few technical issues). Staff were friendly.
    England, Female, 25-30
  • 6.6


    16 Feb 2020
    Honesty place was nice - a little out of the way but it was peaceful. Carpet in rooms was a turn off upon opening our hot stinky room. However the worst part was check in. We were helped by a lovely lady but we were RUDELY talked about and at not to by the man supervisor(?) He Was very unprofessional and rude and immediately made my mind up about the place. He made us feel like we were an inconvenience because we showed up 30 min AFTER CHECK IN. & their checkin is late anyways. don’t stay
    Canada, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Security
  • Fax Service
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Board Games
  • DVD's
  • Wi-Fi
  • Wii