Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Rolleston House is a freshly painted and renovated historic building full of character and homeliness.

The hostel provides a wide range of backpacker accommodation from spacious dorms to large, warm private rooms. A large kitchen and dining room for guest use and friendly and entertaining staff to make your stay unforgettable. There's no better location in Christchurch - spacious parkland, the historic arts district and local culture are all on your doorstep.

Attractions within 2 mins walk of the hostel include Hagley Park (acres of inner-city greenery), isite, Botanical gardens, Canterbury museum (free tours for guests on Tuesdays), the weekend markets, cafes and restaurants, and punting on the Avon river.

Late-night entry for arrivals on late flights and buses, secure cycle storage and comprehensive travel and activity booking service on site. For TranzRail reservations, a courtesy service operates twice each morning from the Hostel to the rail depot. Bookings are essential for the shuttle to the train station.

Memberships can be purchased at the hostel.

Late Arrivals: If you will be arriving after 10pm, please contact the hostel.

Please Note: Christchurch’s brand new House Museum is presently being built adjacent to the YHA Rolleston House, over this period we expect some noise disturbances during the day from the site. If this causing you any concern at all please check out our sister hostel just around the corner the YHA Christchurch. We look forward to the welcoming of the Ravenscar House Museum in 2020 to the Christchurch Arts District.

Bed and Room Movements:

Whilst every endeavour will be made to ensure you are accommodated in the same room throughout your stay, due to limited availability at time of booking, it may be necessary for you to change rooms. If applicable, you will be advised of this at check-in. You will be accommodated in a room of similar or higher standard to that originally booked.
Due to limited availability at time of booking, multi-share accommodation for two or more guests may be provided in separate rooms. Every endeavour will be made to ensure this does not occur, but should this be necessary you will be advised at check-in. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.0

  • Security 7.0

  • Location 10.0

  • Staff 8.0

  • Atmosphere 8.0

  • Cleanliness 8.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    20 Nov 2018
    I really liked how clean the kitchen was and how large it was. The eating area was big enough for everyone and they give you 2 pillows! Which is really rare. And an extra fuzzy blanket. The room and the bathrooms were clean also. I had stayed in another really cheap hostel in Christchurch and wish I would've stayed in this one instead. The location is way better
    USA, Couple, 25-30
  • 9.7


    10 Apr 2019
    Thumbs up
    New Zealand, Female, 41+
  • 9.1


    23 Apr 2019
    The staff were great. Big kitchen and lots of room in the shared space.
    Canada, Female, 25-30
  • 9.1


    23 Feb 2019
    Normal YHA standard in all NZ. Clean, nice rooms, good kitchen but it lacks a bit of atmosphere. Just stayed 1 night to take a bus next day.
    Brazil, Male, 31-40
  • 9.1


    29 Jan 2019
    It's a very well looked-after place - clean and charming. It may be a bit off the center, but it's right next to the Botanical Garden for relaxed walks and the neighbourhood seems laid-back, tidy and with plenty of historic buildings. Perfect place for a stop-over during travelling!
    Austria, Male, 31-40
  • 8.9


    21 Jan 2019
    Will stay again next time.
    Japan, Female, 25-30
  • 8.0


    06 May 2018
    Fair hostel.
    Hong Kong, Female, 31-40
  • 7.7

    Very Good

    19 Mar 2019
    This hostel was pretty good! It was clean and the location was good enough. Great sized kitchen! The only downfalls was that there was no atmosphere. People were super quiet and not chatty :( also the bunk beds are really speaky and loud when people move. But overall it’s good enough :)
    Australia, Female, 18-24
  • 7.1

    Very Good

    23 Feb 2019
    Good place for one night and the staff are extremely helpful... however the property has some pretty serious limitations: there is only one shower that can be locked, and that shower is downstairs while all the bedrooms are upstairs. There is also building work going on from 7:30 till 18:00 every weekday, which shakes the building so much there is no chance of sleeping through it. This building work was not mentioned on the description of the hostel before we booked. Decent enough otherwise
    England, All Male Group, 18-24
  • 6.3


    09 May 2018
    As a few reviews hint at, the primary bathrooms are downstairs, whereas the majority of the rooms are upstairs. The beds in the 6 person dorm I was in were creaky such that with people coming and going the first night, I didnt sleep much. The reception was super friendly and the kitchen easy to use, but there was very little socializing downstairs. I liked the location for attractions but there is not much food (supermarket, eateries) nearby.
    USA, Female, 18-24
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Parking
  • Self-Catering Facilities
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Board Games