Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Welcome to YHA Rotorua, Rotorua's newest, most modern and purpose built backpacker hostel in the central city for your complete Rotorua experience.

Rotorua's finest lodge, YHA Rotorua, offers budget backpacker accommodation right beside Kuirau Park, Rotorua's free geothermal attraction, and only two minutes' walk from shops, cafes, restaurants and the beautiful Lake Rotorua.

This Rotorua hostel has a choice of indoor or outdoor dining with a spacious modern kitchen as well a large outdoor deck and BBQ. Communal backpacker facilities include a comfortable separate lounge and TV room with lots of DVDs to watch and a coin operated laundry service.

Our hostel is also an active member of the Rotorua Sustainable Tourism Charter - recycling, energy efficiency and biodegradable laundry powders and cleaning products are just some of the measures taken at YHA Rotorua.

As Rotorua is the ultimate tourist destination, offering a huge range of sightseeing attractions and activities to suit every taste and budget, we want to make sure your stay in Rotorua is enjoyable and memorable. At the YHA Rotorua activities and travel desk we can arrange unbeatable discounts on a range of Rotorua activities including geo-thermal tours, Maori cultural evenings and awesome outdoor adventures.

There is a wide range of accommodation to choose from at YHA Rotorua: 4 bed share rooms, 6 bed bunk rooms, 3 bed share rooms, standard double rooms, twin/double en-suite rooms and a family room featuring a double bed and 2 singles.

YHA New Zealand is a non-profit membership organisation.

Bed and Room Movements:

Whilst every endeavour will be made to ensure you are accommodated in the same room throughout your stay, due to limited availability at time of booking, it may be necessary for you to change rooms. If applicable, you will be advised of this at check-in. You will be accommodated in a room of similar or higher standard to that originally booked.
Due to limited availability at time of booking, multi-share accommodation for two or more guests may be provided in separate rooms. Every endeavour will be made to ensure this does not occur, but should this be necessary you will be advised at check-in. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 9.3

  • Location 9.2

  • Staff 8.8

  • Atmosphere 7.7

  • Cleanliness 8.7

  • Facilities 8.7

Latest Reviews

  • 10.0


    29 Apr 2019
    Very clean, massive communal kitchen, big rooms, clean bathrooms and great laundry facilities. Would highly recommend to stay in this place. Great location.
    England, Female, 25-30
  • 9.7


    28 Apr 2019
    A very spacious and clean hostel with a lovely staff. The girl at the reception was seriously adorable even during very busy times. I stayed only one night but really enjoyed it.
    France, Female, 25-30
  • 9.7


    17 Mar 2019
    Stayed 2 nights and was great
    USA, Female, 25-30
  • 9.7


    09 Mar 2019
    We had a good night's stay here. The hostel was easy to find and parking was easy. Our room was clean and comfortable and the communal facilities good. The spacious kitchen was well equipped. We did find our room rather noisy however, the boards in the room above creaked and there seemed to be people walking past outside quite a lot.
    England, Female, 41+
  • 9.4


    10 May 2019
    Very clean and modern space. Comfortable beds, right nearby most things to see in town. Individual lockers with outlets are a nice touch. Staff was very nice and accommodating. Kitchen was clean but some of the pots/pans could use replacing. All gates and doors are secured with card access. Overall, a great place to stay!
    USA, Male, 18-24
  • 8.9


    29 Apr 2019
    Great hostel overall. Kitchen was filthy, but this is as a result of travelers not cleaning up after themselves. However, staff just allowed it to bank up. Birds coming in through windows to the kitchen. Hopping around over stove tops and benches. Not a great look. Should consider fly screens over windows. Great rooms where I was on the other end of hostel. Bathrooms not too bad at all. Staff pleasant and helpful.
    Australia, Female, 31-40
  • 8.9


    02 Mar 2019
    Really helpful staff and some great discounts on tours and events, which were also fantastic. The hostel is very large and seems to also be part hotel so there are a lot of older couples staying there and the 2 nights I was there nobody was in the lounge areas so if you’re travelling alone that might be something to consider
    England, Female, 25-30
  • 8.6


    14 Mar 2019
    Staff was amazing and excelent location! The private bedroom was not so good.
    Brazil, Male, 25-30
  • 8.3


    19 Mar 2019
    By far the best YHA I've stayed at. The staff were helpful and nice. The rooms and bathrooms were nice and clean. The only problem was the kitchen. It needs screens on the windows, and it hadn't been deeply cleaned in a bit.
    USA, Female, 25-30
  • 5.4


    16 Mar 2019
    I rarely give below 8/10 star reviews, but was quite disappointed with this hostel. The rooms have no air conditioning and were extremely warm. They had a small fan, but the rooms felt like a greenhouse. The room layouts are also quite terrible as the outlets are in lockers on the other side of the room from the beds. This means you have to set alarms and charge your phone clear across the room, which makes for noisy mornings, and is quite annoying if you are on the top bunk. Mediocre at best.
    USA, Male, 25-30
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  • Free City Maps
  • Free Parking
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Meals Available
  • Vending Machines
  • Board Games
  • DVD's
  • Pool Table


  • 2009

    1st, Continent Winners Oceania

  • 2009

    1st, Country Winners New Zealand

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