Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Welcome to YHA Rotorua, Rotorua's newest, most modern and purpose built backpacker hostel in the central city for your complete Rotorua experience.

Rotorua's finest lodge, YHA Rotorua, offers budget backpacker accommodation right beside Kuirau Park, Rotorua's free geothermal attraction, and only two minutes' walk from shops, cafes, restaurants and the beautiful Lake Rotorua.

This Rotorua hostel has a choice of indoor or outdoor dining with a spacious modern kitchen as well a large outdoor deck and BBQ. Communal backpacker facilities include a comfortable separate lounge and TV room with lots of DVDs to watch and a coin operated laundry service.

Our hostel is also an active member of the Rotorua Sustainable Tourism Charter - recycling, energy efficiency and biodegradable laundry powders and cleaning products are just some of the measures taken at YHA Rotorua.

As Rotorua is the ultimate tourist destination, offering a huge range of sightseeing attractions and activities to suit every taste and budget, we want to make sure your stay in Rotorua is enjoyable and memorable. At the YHA Rotorua activities and travel desk we can arrange unbeatable discounts on a range of Rotorua activities including geo-thermal tours, Maori cultural evenings and awesome outdoor adventures.

There is a wide range of accommodation to choose from at YHA Rotorua: 4 bed share rooms, 6 bed bunk rooms, 3 bed share rooms, standard double rooms, twin/double en-suite rooms and a family room featuring a double bed and 2 singles.

YHA New Zealand is a non-profit membership organisation.

Bed and Room Movements:

Whilst every endeavour will be made to ensure you are accommodated in the same room throughout your stay, due to limited availability at time of booking, it may be necessary for you to change rooms. If applicable, you will be advised of this at check-in. You will be accommodated in a room of similar or higher standard to that originally booked.
Due to limited availability at time of booking, multi-share accommodation for two or more guests may be provided in separate rooms. Every endeavour will be made to ensure this does not occur, but should this be necessary you will be advised at check-in. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.5

  • Location 9.2

  • Staff 9.2

  • Atmosphere 8.3

  • Cleanliness 8.9

  • Facilities 8.7

Latest Reviews

  • 10.0


    12 Feb 2020
    Amazing location. Key cards mean security is good. The kitchen and communal area is huge but only downside to that is it can feel quite impersonal. But overall we had a good stay and enjoyed eating out on the patio. Although it is near the road we didn't notice any noise.
    England, Couple, 25-30
  • 9.7


    17 Feb 2020
    Great hostel location, spacious kitchen and very laid back atmosphere. Free Wifi. Rooms had lockers (use your own lock). Beds comfy and standard high level of YHA as I've come to expect in NZ. Bathroom needed a bit of a clean, but all around a fab hostel.
    Wales, Male, 25-30
  • 9.4


    04 Jan 2020
    Friendly, helpful staff who went out of their way to find me a room with an available bottom bunk to help with my bad knee that doesn't let me climb the ladder to top bunk. Clean and comfy. Quite well located though some parts of the building seemed quite old. However it was well maintained.
    Canada, Female, 41+
  • 9.1


    13 Feb 2020
    Nice clean hostel with a good atmosphere and low costs.
    Germany, Male, 18-24
  • 8.9


    12 Jan 2020
    Really clean, security great. Kitchen and lounge area lovely and staff were helpful but WiFi was patchy and didn’t work most of the time on my iPad. Would recommend.
    England, Couple, 25-30
  • 8.9


    08 Jan 2020
    Had a private room which was awesome and had all I needed. The lights in the room are a bit limited but given the big windows it‘s more an issue in the evening. Location is very good and everything is conveniently within some minutes walking. Huge kitchen with superb amenities and nice lounge with loads of space to chill.
    Switzerland, Male, 31-40
  • 8.6


    09 Feb 2020
    Room was very badly organized so it felt extremely cramped, in addition to the only openable window being blocked so that it was always hot, stuffy and smelly.
    New Zealand, All Male Group, 18-24
  • 8.3


    30 Jan 2020
    Very friendly and helpful staff. Good location in Rotorua. Hostel was extremely hot though, but fans were provided on request.
    England, Male, 31-40
  • 8.0


    08 Jan 2020
    newer back
    Russia, Couple, 41+
  • 7.1

    Very Good

    22 Dec 2019
    There is no power charge next to each bed. There are only 2 plug in the room and 2 USB chargers in the lockers. So not convenient.
    Taiwan China, Female, 31-40
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  • Free City Maps
  • Free Parking
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Meals Available
  • Vending Machines
  • Board Games
  • DVD's
  • Pool Table


  • 2009

    1st, Country Winners New Zealand

  • 2009

    1st, Continent Winners Oceania

View all Award Winners