Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


YHA Taupo - Finlay Jacks Backpackers

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Just some young guys running a sweet as hostel in Taupo...

Finlay Jacks backpacker’s is a fresh modern hostel with Free unlimited WiFi, Netflix, Tea & Coffee, spacious balcony, cozy TV lounge, well equipped kitchen, plenty of off street parking and the friendliest staff around.

A hostel that revolves around our guests and ensuring that their stay is comfortable and enjoyable. We like to think of ourselves as a fresh young hostel keeping up with the young generation of today offering new POD beds!!, single beds, en suites attached to the rooms, free quality WiFi and Netflix for those quiet nights.

Our office hours are 8.30am - 7pm.

Check-ins outside of these hours must be pre-arranged with us.

Bed and Room Movements

Whilst every endeavour will be made to ensure you are accommodated in the same room throughout your stay, due to limited availability at time of booking, it may be necessary for you to change rooms. If applicable, you will be advised of this at check-in. You will be accommodated in a room of similar or higher standard to that originally booked.
Due to limited availability at time of booking, multi-share accommodation for two or more guests may be provided in separate rooms. Every endeavour will be made to ensure this does not occur, but should this be necessary you will be advised at check-in. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 8.8

  • Location 10.0

  • Staff 9.4

  • Atmosphere 8.7

  • Cleanliness 9.1

  • Facilities 8.9

Latest Reviews

  • 10.0


    01 Aug 2021
    Couldn’t rate this hostel enough, the staff Nina and Finn were amazing! The sleeping pods were spacious, bathroom and facilities were cleaned everyday. Really friendly vibe, big communal kitchen with everything you could need , piano in a common room is a nice touch. Tons to do in Taupo, hostel can help you plan your days. Will definitely be coming back!
    Wales, Female, 18-24
  • 10.0


    17 Jul 2021
    We do loved the place. and will surely come back! nice ambience, and staff! ,
    New Zealand, Female, 41+
  • 10.0


    04 Jun 2021
    Thank you we enjoyed our stay. Awesome staff looked after us nice and close to town. Would stay again .
    New Zealand, Mixed Group, 18-24
  • 9.4


    28 Sep 2021
    I stayed two nights in a single room; the room was narrow & small but adequate for me for a short stay. I would suggest a shelf on the wall at the foot of the bed for backpack &/or suitcase. In the Dining room there is a black board showing eating places; street names for locations would be useful & perhaps "calling cards" from the places.
    New Zealand, Male, 41+
  • 9.4


    24 Sep 2021
    I stayed at Finley Jacks during COVID-19 season, so it was hard to judge the atmosphere - although it looked like a really nice spot to be if things were busier. I was pleased with the large, well equipped kitchen that came packed with about six gas-top ovens and heaps of fridges. The pop beds were good and comfy, with storage space inside the pop for a small bag. If one thing could be improved, it would be to add storage space in the rooms. Location was awesome!
    England, Male, 25-30
  • 9.4


    29 Jun 2021
    Overall, the hostel is good. The staff members are gentle and helps when is necessary. The kitchen is quite good. Even so, we did have space to pack our stuff there, lucky us we had another fridge next to our room. We would definitely recommend this hostel. Thank you ;)
    Brazil, Male, 25-30
  • 9.4


    19 Apr 2021
    Easy good stay.
    New Zealand, Female, 25-30
  • 9.4


    13 Jan 2021
    Great hostel, ample parking, clean facilities, walking distance to everything and Biggie!!
    England, Male, 25-30
  • 8.6


    02 Apr 2021
    It was unfortunate that there some very noisy children staying when I was there as the rooms are not sound proof. I was woken up by them running up and down the stairs outside my room at 6am. The hostel itself is lovely, lots of areas to chill with beanbags and seats outside. There’s lots of free parking right outside too!
    Scotland, Female, 25-30
  • 7.4

    Very Good

    05 Jun 2021
    Bed sheet was covered in hair but staff were very apologetic and sorted the issue. Overall good location and value for money.
    New Zealand, Male, 31-40
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • PlayStation