Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

YMCA Hostel is a Qualmark certified 4+ star backpacker property which has been awarded a Gold Enviro Award for our commitment towards the environment. The hostel is a part of an International Non-Profit Organisation, which strives for a positive impact on our community.

YMCA Hostel is nestled in the heart of Auckland City, offering diverse types of rooms and length of stays. All the rooms have a bed, bar fridge, linen and wardrobe.

We provide clean and comfortable rooms at affordable prices.

YMCA also offers Laundry Facilities with Soap, Free Wireless Internet , Public Lounge with Sky Satellite TV, Free Pool Table, Foosball Table and Ping Pong table, Kitchenette with Cutlery and Kitchen essentials, Telephone Booth to make outgoing calls or receive incoming calls and Public Parking from 6pm ~ 7am on Weekdays and All Day Weekends (chargeable).

We are not only great for backpackers and travelers but also ideal long-term accommodation for students and those working in the CBD. We also offer accommodation options for groups.

2 minutes walk from Karangahape Road, Auckland's multi cultural suburb and clubbing district.

5 minutes walk from Queen Street, the CBD with fantastic shopping.

10 minutes walk from Ponsonby, Auckland's trendiest inner city suburb full of bars restaurants and cafes.

15 minutes walk from Auckland University and AUT, some of New Zealand's premier education and training institutions.

You'll also find yourself near the Waitemata harbor, beautiful Auckland beaches, parks and gardens and the bus station, railway station and ferry terminal.

Check in time is 2pm

Check out time is 10.00am.

All credit card payments will incur a 2% convenience charge

Penalty for Late check-out is $20.

Valid Photo ID and Credit Card (Credit Card used to make the booking) must be Present upon Check-In. Failure to have these two will result in not being able to check-in and First Night being charged for Cancellation Fee. The property will take a copy of your photo ID.

For the comfort and enjoyment of all our guests we ask that you comply with any internal policies provided by YMCA that would relate to the reduction of noise and disturbance that may affect other guests during their stay.

Guests arriving prior to 14:00 are kindly requested to send an email in advance requesting an earlier check-in. Early check is based on availability and at the sole discretion of YMCA Management.

Please note that the person registering at check in must be a minimum 18 years of age. There must be at least one adult of 18 years or older staying in the booked accommodation room(s). View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.3

  • Security 9.0

  • Location 7.3

  • Staff 8.0

  • Atmosphere 7.3

  • Cleanliness 9.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    07 Jun 2022
    I enjoyed my stay at the YWCA immensely. Jonathan the desk clerk was very helpful, professional and friendly. Even Security Foni was helpful and friendly. Thank you both!!!
    USA, Female, 41+
  • 10.0


    30 Dec 2021
    Recommended and sure I’ll be back on this place.
    Philippines, Male, 41+
  • 10.0


    27 Jul 2021
    Location, location, location.
    New Zealand, Male, 41+
  • 7.7

    Very Good

    15 Feb 2022
    Overall it was good! Good point for the bedroom, nice and clean, and the lounge gaming area. Our check-in was a bit odd, the receptionist got stuck on a phone call and the security guard helped us with it! The downside I’d say is the expensive car park and also if you need a spoon or sth else you need to give $10 as a deposit. In my view, the idea is great but for long term tenants! Also, beware of the St. John nearby, you end up hearing the sirens in the middle of the night!
    Brazil, Couple, 25-30
  • 7.7

    Very Good

    01 Jan 2022
    Staff were nice, only downside are the rooms can be hot during summer especially the room I was in had a broken window so it was closed. The hostel is big but the kitchen is small, cutleries are to be borrowed from reception. I love that they have cold refreshing filtered water available.
    Philippines, Female, 25-30
  • 6.9


    22 Mar 2021
    Toilet paper was being stolen and it took several days for it to be replenished. The kitchens are pretty small and cramped so we didn't feel like we could cook comfortably.
    Canada, Couple, 31-40
  • 6.0


    03 Jun 2021
    Large soulless hostel, good location and decent facilities with nice rooms, but the atmosphere and vibe was bad. Seemed to have rough characters hanging around the hostel, someone checked into my dorm who probably should not have been staying with other guests; he had medical condition, extreme loud snoring made any sleep impossible.
    New Zealand, Male, 41+
  • 5.4


    01 Apr 2021
    Not that enjoyable. Loud all night and when I used the toilet someone was using the toilet with the door open. Had confrontation on entry in the corridor to my room by other guests too. Might just be bad luck with my stay but didn’t enjoy it.
    England, Couple, 25-30
  • 3.7


    25 Jun 2022
    Extremely small rooms not a pleasant vibe for backpackers, mainly for people without a place to sleep The morning I entered the hostle, a homeless was sleeping in the lobby Extremely rude people in my room that I couldn’t sleep and I left at 5am
    Iran, Male, 25-30
  • 2.0


    08 Aug 2021
    I feel this place is a half way house for people with mental issuies every person had a issue a couple of men had just come out of prison consumer beware before booking this accomadatiom and how unapropriate that there is no alcohol to be consumed on the premises will not book here again and will not recommend to anyone
    New Zealand, Female, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Dryer
  • Elevator
  • Fitness Centre
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Meals Available
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • Pool Table
  • Wi-Fi