Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.3
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

All reservations have a guaranteed check-in time of 3pm. We will try to accommodate requests for early check-ins in advance by calling 1-800-813-4138. If the room is ready prior to 3pm you are welcome to check-in early. Check-out time is anytime before 11:00am. Our front desk is open 24 hours a day 7 days a week.

Reservations are fully refundable if they are cancelled before 3pm, 48 hours prior to your arrival date. Please note all refunds are in Canadian dollars.

Everyone is welcome to stay at the YWCA Banff Hotel. We are open to ALL travellers – women, men, families and groups.

We have free wireless internet for all guests.

Parking is available on a first come, first served basis. A map of available on street parking in Banff is online at https://banff.ca/DocumentCenter/View/636

Our Guest Services Agents at front desk are also happy to recommend local sports bars where you will find all the latest sports games.

We have a storage room where you can store your luggage while you are waiting to check-in or after check-out. Any small valuables like cameras or laptops can be left at the front desk for safe keeping during your trip. We also provide bike racks at the front of the building.

All reservations have a guaranteed check-in time of 3pm. We will try to accommodate requests for early check-ins in advance by calling 1-800-813-4138. If the room is ready prior to 3pm you are welcome to check-in early. Check-out time is anytime before 11:00am. Our front desk is open 24 hours a day 7 days a week.

Reservations are fully refundable if they are cancelled before 3pm, 48 hours prior to your arrival date. Please note all refunds are in Canadian dollars.

Guests are required to provide a piece of Government Issued Photo ID before checking in. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.5

  • Security 7.9

  • Location 8.9

  • Staff 7.9

  • Atmosphere 6.1

  • Cleanliness 7.4

  • Facilities 6.6


Latest Reviews

  • 10.0

    Superb

    04 Sep 2019
    Excellent!
    Canada, Male, 41+
  • 9.7

    Superb

    24 Sep 2019
    I stayed in a ten-bunk women's dorm, and used the TV room to work at projects on a laptop. It was all I needed. Two suggestions though: -the ensuite bathroom fan was very noisy and should be replaced. - the metal bunk beds were very noisy too.
    Canada, Female, 41+
  • 8.9

    Fabulous

    28 Aug 2019
    The hostel and staff were great but it seemed a little expensive. The bunk beds were SO noisy. Every time anyone in the room moved around there was a loud creaking squeaking noise. We all noticed it.
    England, Female, 41+
  • 8.6

    Fabulous

    14 Sep 2019
    Good location, clean rooms, kitchen and lounge accessible for guests staying there. The check in process took a long time.
    England, Mixed Group, 25-30
  • 8.0

    Fabulous

    03 Sep 2019
    really expensive considering you are staying in the basement of a hotel. But great location
    New Zealand, Female, 18-24
  • 6.9

    Good

    18 Oct 2019
    I slept in a 8 beds dorm room, the room was located in the basement and it seem to be a very old part of the building and so it looked more like and old hospital or asylum... it good enough for a night but no more , you'can find way nicer Hostel in town for a few more pennies...
    France, Male, 31-40
  • 5.7

    Rating

    13 Sep 2019
    Located like a basement environment, rooms are quite dark and bathroom space is small. Hygiene is not the best. Communal area is very limited. Atmosphere is quite poor. Has seen another guest going through people’s food baskets as they sometimes ran out rubber band to tie name tag to food. Recommend solo traveller not choose this place to stay.
    New Zealand, Male, 25-30
  • 5.1

    Rating

    19 Oct 2019
    Staff was not really friendy, the room was okay but the kitchen was really dirty. We did not feel quite comfortable. Dissappointing experience. Everything was saved by the location.
    Czech Republic, Female, 18-24
  • 4.6

    Rating

    18 Sep 2019
    locks on doors, cameras. The keys only work for a short time before needing to be reset. Quite irritating. Location good. Staff not helpful. Disinterested, rude. Not welcoming. No bedding until we asked. Didn’t tell us where any of the facilities were. Atmosphere - bad. No sense of community. No engagement. Hostel rooms in basement. Dark. Some bathrooms were clean. Bird feces on inside windows. Very expensive for very little. Outdated and limited facilities. Had to find ourselves.
    Canada, Mixed Group, 25-30
  • 3.7

    Rating

    20 Sep 2019
    For the price that was paid, hardly got anything out of it.. the beds were basically the only thing included and they were creaky and uncomfortable. No atmosphere or any lockers to hold stuff.
    Australia, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Parking
  • Linen Included
  • Towels Included
General
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Meeting Rooms
  • Parking
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Vending Machines


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