Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Helpful Staff
  • Awesome Cleanliness
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Property Description

Our hotel is a social enterprise, located in the heart of Banff National Park less than a 10 minute walk from Banff town center. Enjoy the areas natural beauty with many hiking trails nearby, take a ride up the Gondola or relax at the Upper Hot Springs. Staying at the YWCA Banff means your well earned vacation money is reinvested into programs and services that benefit vulnerable members of the Bow Valley community.

Our guaranteed check-in time is from 3pm and check- out is anytime before 11am. We have a storage room where you can store your luggage while you are waiting to check-in or after check-out. Any small valuables like cameras or laptops can be left at the front desk for safe keeping during your trip.

Amenities include free wifi, laundry facilities, equipped communal kitchen and TV room.

Parking is available on first come first serve basis, our 24 - hour reception team can assist you with street parking and are always happy to provide you with information or even book tours for you onsite.

The property will be going through construction work from Fri 15 May 2020 until Thu 01 Oct 2020. During this period, guests may experience some noise or light disturbances. Construction activity is limited to specific daytime hours. View House Rules

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Reviews & Ratings

  • Value For Money 5.3

  • Security 6.0

  • Location 9.3

  • Staff 6.0

  • Atmosphere 6.0

  • Cleanliness 7.3

  • Facilities 4.7

Latest Reviews

  • 10.0


    07 Dec 2019
    Minutes from downtown! Couldn't ask for a better value.
    Canada, All Female Group, 18-24
  • 9.7


    16 Feb 2020
    I really enjoyed my stay at the YWCA. The stuff was so helpful and friendly and the facilities very clean. It’s a good place and you have enough space in the dorms to store your stuff.
    Germany, Female, 25-30
  • 9.7


    24 Sep 2019
    I stayed in a ten-bunk women's dorm, and used the TV room to work at projects on a laptop. It was all I needed. Two suggestions though: -the ensuite bathroom fan was very noisy and should be replaced. - the metal bunk beds were very noisy too.
    Canada, Female, 41+
  • 8.3


    23 Dec 2019
    I arrived very late at night and left early in the morning, but the hostel seemed clean and the staff were very friendly. The beds were comfortable and the hostel was in a good location, I'd definitely stay there again
    England, Female, 25-30
  • 6.9


    18 Oct 2019
    I slept in a 8 beds dorm room, the room was located in the basement and it seem to be a very old part of the building and so it looked more like and old hospital or asylum... it good enough for a night but no more , you'can find way nicer Hostel in town for a few more pennies...
    France, Male, 31-40
  • 6.3


    27 Dec 2019
    My friends and I all booked together for the mixed room available in the hostel and we all ended up in separate rooms. Some ended up alone with a whole bunch of randoms, which sucked and the staff didn’t do anything to accommodate us. The staff even got mad at us for all hanging out in one room when they’re the ones that f***ed us over.
    Canada, Male, 18-24
  • 5.1


    19 Oct 2019
    Staff was not really friendy, the room was okay but the kitchen was really dirty. We did not feel quite comfortable. Dissappointing experience. Everything was saved by the location.
    Czech Republic, Female, 18-24
  • 4.9


    15 Feb 2020
    All of the photos used to describe this place are unavailable to hostel guests. Most are conference rooms for event rentals. The dorms are prison like and there is no social areas to relax in. The kitchen has a few tables and the hallways which look like an institution also have a few metal tables to relax at (cuz that's fun and cozy right). Dismal. The beds are awful. The hostel part is located in the basement of a hotel. It's not even worth sleeping at even if you intend to be out and about.
    Canada, Female, 31-40
  • 4.6


    11 Feb 2020
    There was a huge confusion with our reservations and the staff was not accommodating during our rebooking at all.
    Canada, Male, 25-30
  • 3.7


    20 Sep 2019
    For the price that was paid, hardly got anything out of it.. the beds were basically the only thing included and they were creaky and uncomfortable. No atmosphere or any lockers to hold stuff.
    Australia, Female, 18-24
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  • Free City Maps
  • Free Parking
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Meeting Rooms
  • Parking
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Vending Machines