Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

'Hello and welcome to the world's end. We are happy to help you on this unforgettable adventure'. Yaganhouse is considered as the best property in the city and yet to be a great founder of sustainable tourism in the zone.
It has a cozy environment, attractive, unique and safe for all kind of travelers. It is located in the center of Puerto Natales, the most cosmopolitan and picturesque city in Chile, where cultural richness and customs keep intact.

Yaganhouse is not just a place to spend the night but to experience a moment of unforgetable tranquility as well. To reach this, we have new comfortable beds, new mattresses as well as sheets and cover beds made of high quality materials, clean and confortable rooms. We run a travel agency where we provide all the information you need to know; bus tickets to Torres del Paine, Calafate, Ushuaia, Punta Arenas, tours, excursions and more. The property has been built using highly natural materials, native, such as walls made of straight-grained wood and isolating materials, central heating, solar panels (first system in Puerto Natales), low energy consumption, recycling system. We are constantly promoting alternative energy systems (natural air ventilation, heating, sunlight), considering its natural benefits, we have the green stamp quality and ecological rules for human beings benefits and environment. Likewise, we offer tranquility for all the passengers of the property, since Yaganhouse complies the environmental regulations of security, being transparent regarding the amenities we offer, providing a high quality service which guarantees, among the wide offer on different properties on the market, based on clear and objective parameters.

Another important aspect we are concerned about has to do with the respect that nature deserves biodiversity, culture and local traditions as well as the support of sustainable development of the zone.

In the coffee-bar, you will be able to have a welcome drink, it is such a good place to share and meet other travelers. We are always available to help you in your trip and we also have all the experience to provide the best advice in Torres del Paine, since we are passionate on Patagonia and travelers like you!

We have the best unforgettable stay at the world's end!

Delicious breakfast, Free towels and soap, Laundry, Free Internet/Wi-fi and cable TV, Rent equipment, Rent bicycle, Free luggage storage, Kitchen open all day, BBQ area, Tour agency. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 9.2

  • Location 10.0

  • Staff 10.0

  • Atmosphere 9.6

  • Cleanliness 9.6

  • Facilities 8.8

Latest Reviews

  • 10.0


    22 Feb 2020
    The most beautifully decorated and homely hostel I've been to during my Patagonia travels. The owner and employees are incredibly kind and it feels like you're at home. The dogs are very cute too and all the stars for the great breakfast.
    Germany, Mixed Group, 25-30
  • 10.0


    20 Feb 2020
    I only stayed briefly while passing through Puerto Natales, but I hope to go back. It was clean and calm and the staff were very helpful.
    USA, Female, 41+
  • 10.0


    17 Jan 2020
    Best place we’ve stayed at in Patagonia so far! Thank you Paolina, Petra abs all the staff for making us feel like home. As soon as we opened the door to our room, I was in love: big, bright, airy, fresh and clean. Thank you guys so much for everything. Highly recommend
    Canada, All Female Group, 31-40
  • 9.7


    20 Nov 2021
    I had a great stay at Yaganhouse, the staff was amazingly friendly and very supportive! I could store my luggage and they even offered special assistance. Would always come back!
    Germany, Female, 25-30
  • 9.7


    15 Dec 2019
    Helpful staff, relaxing atmosphere and the opportunity to leave one's stuff during a week's hike at Torres del Paine.
    Germany, Male, 31-40
  • 9.4


    20 Oct 2021
    Nice place, very close to the river and downtown, nearby comerce. Rooms are very nice and clean. Delicious breakfast and also access to kitchen to cook yourself.
    Chile, Male, 41+
  • 9.4


    16 Feb 2021
    Very good place to stay in Puerto Natales, we stayed in a double room with private bathroom but also they have private rooms with shared bathrooms and dorms. The cleanliness in the room was good, but in the shared kitchen it should be better. The breakfast was very good (bread, eggs, cheese, cookies, cereals and yoghurt, with real coffee!!! They organize tours, excursions and activities to Torres del Paine National Park as well. In overall a very good place to stay, we totally recommend it.
    Chile, Couple, 31-40
  • 9.4


    12 Jan 2020
    This was my favorite hostel in my entire stay in Patagonia. Adequate facilities in the kitchen and plenty of lounges to hang out in and talk to other travellers. Rooms were spacious and clean. There were 3 x toilets/showers to choose from. All clean and spacious as well. Staff were great. Very bubbly and helpful, quite social as well. For me, it was the loungerooms that made this my favorite.
    Australia, Female, 31-40
  • 9.4


    26 Dec 2019
    Yagan House is one of those hostels with that magical thing that makes you want to stay forever. Before and after our W trek, we felt comfort (gorgeous showers!), relaxation and welcome at Yagan house. The staff was amazing, making delicious breakfasts every day. For me, just sitting in the coziest living room in all of Puerto Natales with one of the three rescue dogs of the hostel in my lap made being at the end of the world, exactly where I wanted to be. Thank you Yagan house!
    USA, Female, 31-40
  • 9.4


    15 Dec 2019
    Yaganhouse was great! It’s ~15min from the bus station but right in the center of puerto natales, and has lots to offer. While the dorm room was a bit small and didn’t offer any lockers / other forms of security, I never felt like my stuff was at risk. Delicious, fresh breakfast every morning (early enough to eat and catch the bus to the park!!), as well as a really cozy and enjoyable environment. Would recommend!
    USA, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Towels Included
  • BBQ
  • Bicycle Parking
  • Cable TV
  • Hair Dryers
  • Outdoor Terrace
  • Self-Catering Facilities
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Minibar
  • Board Games