Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

'Hello and welcome to the world's end. We are happy to help you on this unforgettable adventure'. Yaganhouse is considered as the best property in the city and yet to be a great founder of sustainable tourism in the zone.
It has a cozy environment, attractive, unique and safe for all kind of travelers. It is located in the center of Puerto Natales, the most cosmopolitan and picturesque city in Chile, where cultural richness and customs keep intact.

Yaganhouse is not just a place to spend the night but to experience a moment of unforgetable tranquility as well. To reach this, we have new comfortable beds, new mattresses as well as sheets and cover beds made of high quality materials, clean and confortable rooms. We run a travel agency where we provide all the information you need to know; bus tickets to Torres del Paine, Calafate, Ushuaia, Punta Arenas, tours, excursions and more. The property has been built using highly natural materials, native, such as walls made of straight-grained wood and isolating materials, central heating, solar panels (first system in Puerto Natales), low energy consumption, recycling system. We are constantly promoting alternative energy systems (natural air ventilation, heating, sunlight), considering its natural benefits, we have the green stamp quality and ecological rules for human beings benefits and environment. Likewise, we offer tranquility for all the passengers of the property, since Yaganhouse complies the environmental regulations of security, being transparent regarding the amenities we offer, providing a high quality service which guarantees, among the wide offer on different properties on the market, based on clear and objective parameters.

Another important aspect we are concerned about has to do with the respect that nature deserves biodiversity, culture and local traditions as well as the support of sustainable development of the zone.

In the coffee-bar, you will be able to have a welcome drink, it is such a good place to share and meet other travelers. We are always available to help you in your trip and we also have all the experience to provide the best advice in Torres del Paine, since we are passionate on Patagonia and travelers like you!

We have the best unforgettable stay at the world's end!

Delicious breakfast, Free towels and soap, Laundry, Free Internet/Wi-fi and cable TV, Rent equipment, Rent bicycle, Free luggage storage, Kitchen open all day, BBQ area, Tour agency. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.8

  • Location 9.7

  • Staff 9.2

  • Atmosphere 9.6

  • Cleanliness 9.9

  • Facilities 9.8

Latest Reviews

  • 10.0


    15 Sep 2022
    Great breakfast 。
    Canada, Female, 41+
  • 10.0


    12 Sep 2022
    Nice and clean hostel. The breakfast in the morning was the best breakfast I’ve had while traveling through out South America.
    USA, Female, 25-30
  • 10.0


    07 Sep 2022
    This is the best hostel I've stayed in in the world - bar none. The atmosphere, the people, the facilities, the food, everything is amazing. The host is amazingly helpful, and even after staying for 3 weeks, I wished I could have stayed for longer.
    India, Male, 25-30
  • 10.0


    24 Jun 2022
    Wasn't there for long, but no complaints whatsoever! Quiet, cozy place...just don't let the heat run too long, or your room will turn into a toaster! :D
    USA, Male, 31-40
  • 10.0


    24 May 2022
    nicest hostel i’ve ever stayed in, beautiful communal areas (well stocked large kitchen) nice dining area and beautiful lounge. excellent breakfast provided, rooms were cozy and clean. bathrooms were always clean and separate rooms. staff could be a bit cold (but am sure they were busy) but good atmosphere from other guests (very calm but friendly). really good location and well known hostel for tours to torres. couldn’t recommend enough
    England, Female, 18-24
  • 10.0


    30 Apr 2022
    Perfect place to stay before your Patagonia hike - chill vibes and a great kitchen.
    Canada, Male, 18-24
  • 10.0


    16 Feb 2022
    Excellent hostel with friendly and helpful staff Great breakfast Location is easy walk to anywhere
    USA, Male, 41+
  • 9.7


    08 May 2022
    Loved our stay at Yagan House, would definitely recommend it. Very clean, relaxed and with a good vibe.
    England, Couple, 41+
  • 9.7


    29 Mar 2022
    Nice staff, very clean, nice lounging area and great breakfest.
    Canada, Male, 31-40
  • 8.3


    25 Apr 2022
    Very nice, comfortable rooms with a bnb feel, but not much of a hostel feel while I was there. I also had to wait a couple hours to checkout since the main host was out running errands. This place really needs to staff up so there’s always someone at the desk. It was not the first inconvenience I had with this. Still, a decent place if you just want a nice room to stay in.
    USA, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Towels Included
  • BBQ
  • Bicycle Parking
  • Cable TV
  • Hair Dryers
  • Outdoor Terrace
  • Self-Catering Facilities
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Board Games