Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Policy
1. Deposit 10% for Hostelworld is Non-Refundable
2. No charge for cancellation in written mail at least 7 days before arrival
3. One night charge for No show or less than 7 days cancellation
4. Full charge of booking for cancellation during national holiday.

The following group types are not accepted by this hostel: Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Yangshuo 11 Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to our friendly, cosy and happy 11 Hostel! It is ideally situated in a backstreet of West Street, a one minute walk away from both the busy center and the quiet beautiful Li river. You will also enjoy our rooftop terrace. Being the highest viewpoint in Yangshuo, it offers a breathtaking view of Yangshuo's mountains and riverside and provides some fresh air and quiet in the midst of the busy town center.

The common space of our hostel offers a lot of comfy seating, cooling and heating, a big flatscreen with a whole list of preprogrammed movies for enjoying a break or cosy evening on rainy days. We have many postcards, for sharing your travel stories with your friends and relatives; a foosball table and many books and games. Of course, there is a good Wifi connection and also a local computer (with Facebook access).

Our staff is always friendly and happy to be of service. Receiving mostly foreign guests, they speak English of course. They'll also be able to assist you with advice about the many places to see and the many activities to enjoy in and especially around Yangshuo. Join daily activities like swimming, cycling, hiking. Or enjoy some drinks on our rooftop to calm down after an intense day.

We have 11 rooms available - hence our name! You'll find them all to be clean and comfortable, and most having a great view of the surrounding mountains. They all have a private bathroom and air-conditioning. 24 hours hot water, of course :)

We offer many services, such as free laundry service, tour information and print service. Check out the facilities list or ask questions if something isn't clear.

In addition to the facilities listed on this page, we also provide the following :
Free wifi + free pc use.
Extensive travel information
Tickets Service
English/Cantonese/Mandarin Service
CD/VCD/DVD Burning
IDD/DDD Service
CCTV Security
24 Hours Hot Water
Private Bathroom in Room
Washing service
Bike-scooter rental
Airport transfers View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 10.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    14 Nov 2018
    We had a great stay in the 11 hostel, the staff is extremely helpful and even walks you over to places like the bike rental or busstops. The info says they rent out bikes and have laundry service, this is not true, but they know and show you where to find them in town. They have a huge movie collection in a nice loungey common room where the hostel family stays themselves as well. So don't pick a scary move and their son will watch some movies with you 😉 We had an absolute fantastic stay here!!
    Netherlands, Couple, 31-40
  • 10.0


    05 Aug 2018
    Great hostel in a great location. The hosts were friendly and did everything they could to make your stay an enjoyable experience; from general advice to organising bikes/tours. Great rooftop terrace as well! Definitely recommended!
    Australia, Male, 25-30
  • 10.0


    29 Jul 2018
    Nice hostel with helpful staffs
    China, Female, 25-30
  • 10.0


    09 Jul 2018
    This hostel was amazing. The beds in the mixed dorm room each had curtains so we had our privacy, there were outlets by each bunk, and there was a nightlight, as well. The bathroom was cleaned every other hour, on the dot, and the receptionists were very friendly and helpful the entire time. Location was great—it was right by West Street, but it was sort of hidden so it was very quiet despite all the activity below. It also has the town's highest viewpoint in town, which was awesome.
    Philippines, Female, 18-24
  • 9.7


    23 Jun 2018
    The staff and location is great !! So close to west street, but far enough to not hear the noise !! Recommend !
    Australia, Female, 25-30
  • 9.7


    22 Jun 2018
    Super cool hostel and the staff was very nice! They were really personal and adorable + we had a good evening chat in English and Chinese! Thank you for that! :-)
    Germany, Couple, 25-30
  • 8.6


    14 Aug 2018
    Great central location and really helpful staff. Bent over backwards for me and helped with all sorts of things, very friendly as well. Dorms were ok, nice and clean but nothing special.
    England, Female, 25-30
  • 7.7

    Very Good

    12 Sep 2018
    I'm surprised that this hostel is rated so highly. I'm not a picky traveler and it's honestly perfectly serviceable, just not in the realm of what you'd expect from a hostel with a 9+ rating. I stayed in a 4-person dorm and found the room cramped and the bed super creaky. As for the rooftop "bar," I thought it was overstated. Hardly a bar, more a hangout space where you can bring a drink and chill for a bit, though you won't stay for long since there's hardly any vibe and the view is just OK.
    USA, Male, 25-30
  • 6.6


    15 Sep 2018
    Staff were kind of difficult to interact with. They had a certain aloofness about your presence in the common room that was a little unwelcoming. In many cases not even a nod or smile. As a Westerner, it was difficult for me to ascertain if there was a large family living there or if there were several very close Chinese backpackers staying there. I wouldnt recommend this location as a solo traveler. If you want to see West Street then this is a great location. The roof is really cool.
    USA, Male, 25-30
  • 2.6


    20 Apr 2019
    First thing , change the guy at reception. He was behaving so rudely. Put a polite girl who can help. We asked him if we can rent scooter he said not here , i said i know not here but from where . He was rude and say may be that side or other side,i dont know. He was not at all helpful and bathroom for en-suite room was so small, you have to bath at the place where you shit. We asked for double bed , they gave us twin single beds. No help at all and located inside at one corner . Ambience wasdul
    India, Mixed Group, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Foosball
  • Wi-Fi