Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Youthhostel Zermatt

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The magic of the mountains surrounds you here. All activities take place in full view of the Matterhorn, known here as 'Hore' or 'Horu'. Since it was first conquered more than 150 years ago, this symbol of Switzerland has attracted countless mountaineers and inspired admirers to create spectacular souvenir pictures. As this majestic 4000-metre peak has so many beautiful aspects, several cableways and magnificent hiking routes will take you to one of the numerous viewpoints, such as the Gornergrat, the Klein Matterhorn (Glacier Paradise) or the Sunnegga. Skiers and snowboarders will love the slopes, which have guaranteed snow all year round and offer a view of the Matterhorn, as well as the space available for winter sports equipment in our hostel. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.2

  • Location 8.7

  • Staff 9.2

  • Atmosphere 8.4

  • Cleanliness 9.3

  • Facilities 8.6

Latest Reviews

  • 10.0


    09 Jul 2019
    One of the best experiences I’ve had in Europe by far, if you go to zermatt you should stay in this hostel.
    USA, Male, 18-24
  • 9.7


    22 Jul 2019
    Everyone is so friendly and there is a great view of the Matterhorn from the court yard!
    USA, Couple, 18-24
  • 9.7


    10 Jul 2019
    Amazing views from our room.
    Australia, Female, 41+
  • 9.7


    01 Jul 2019
    This hostel is an excellent choice if you’re on a budget and looking for a no-frills location to sleep in (seeing Switzerland is generally very expensive). My room had an excellent view of the Matterhorn which is definitely a plus!
    Singapore, All Male Group, 18-24
  • 8.6


    25 Jul 2019
    A maintenance man came in our room at 05:45 a,m, -06:30 a.m. and began making noise repairing a cabinet! He woke everybody up.I asked him if he knew what time it was and he said,"about 6 a.m.," and continued working!
    USA, Male, 41+
  • 8.3


    28 Jun 2019
    Helpful staff, breakfast provided, dinner available, clean area for having own food, space for social gathering.
    Malaysia, Female, 41+
  • 8.0


    02 Aug 2019
    The hostel is far away on foot from the train station so you better catch a bus. The breakfast is excellent, as all hostels in this chain. However, there's is little to no possibility to prepare your own meal. There's only a microwave and a kettle. If you want to keep costs down, keep that in mind. The hostel does serve meals but when you can eat for half the price by going to a store it is hard to defend. It was also hard to dispose of regular trash, other than in bins in the room.
    Sweden, Couple, 25-30
  • 7.7

    Very Good

    11 Jul 2019
    Rooms were clean but lack of cooking facilities and no fridge was a problem. The late check-in (4pm) is a pain if you get to Zermatt early as there’s not much to do there.
    Australia, Couple, 41+
  • 7.7

    Very Good

    30 Jun 2019
    Jeugdherberg was prima voor een week leuke mensen ontmoet. Ik zelf heb de hele week gewandeld en had een matterhorn vieuw vanuit mijn stapelbed. Wat betreft avond eten is dat zeker iets wat beter kan . Maar overall een fantastische week gehad en kom zeker terug.
    Netherlands, Female, 31-40
  • 7.1

    Very Good

    29 Jun 2019
    The hostel has great views of the Matterhorn. Breakfast was very good. The hostel has a late check in time. And the 10 person room was a bit crowded because of the ceiling pitch in the room.
    USA, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Book Exchange
  • Card Phones
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Vending Machines
  • Board Games