Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Youthhostel Zermatt

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The magic of the mountains surrounds you here. All activities take place in full view of the Matterhorn, known here as 'Hore' or 'Horu'. Since it was first conquered more than 150 years ago, this symbol of Switzerland has attracted countless mountaineers and inspired admirers to create spectacular souvenir pictures. As this majestic 4000-metre peak has so many beautiful aspects, several cableways and magnificent hiking routes will take you to one of the numerous viewpoints, such as the Gornergrat, the Klein Matterhorn (Glacier Paradise) or the Sunnegga. Skiers and snowboarders will love the slopes, which have guaranteed snow all year round and offer a view of the Matterhorn, as well as the space available for winter sports equipment in our hostel. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.2

  • Location 8.7

  • Staff 9.2

  • Atmosphere 8.2

  • Cleanliness 9.2

  • Facilities 8.7

Latest Reviews

  • 10.0


    01 Jun 2019
    Amazing time spent here, with incredible views, friendly staff and clean accommodations! The beds are comfy too! We absolutely love the private room we reserved and were pleased with the large towels and soap provided!
    USA, Male, 31-40
  • 10.0


    25 May 2019
    We loved the location and the amenities here!
    Canada, Couple, 18-24
  • 10.0


    15 May 2019
    This hostel is phenomenal. Great continental breakfast, friendly staff, incredible facilities. Great value for your money.
    USA, Male, 18-24
  • 9.4


    26 May 2019
    Great hostel, would recommend staying here when in Zermatt!
    USA, Female, 18-24
  • 9.1


    16 Jun 2019
    The stuffs were so kind. The price is including the breakfast!:) But it’s kinda far from the center (you can see Matterhorn, though) and you have to climb up the slopes and stairs. So it was hard for me carting a suitcase. And there wasn’t an elevator inside of the hostel.
    Japan, Female, 18-24
  • 8.6


    11 May 2019
    Love place! There was a team of snowboarders staying and so the bathrooms weren’t amazing but that really had nothing to do with the staff because they really were lovely and did their fair share of cleaning. Loved it here and the location was amazing! Breakfast was really good too! Would stay here again
    Slovakia, Female, 18-24
  • 8.3


    04 Jun 2019
    I enjoyed my stay here. You can see the matterhorn from the breakfast room. It is a little bit of a walk from the train station with a heavy bag. Breakfast was excellent.
    USA, Female, 31-40
  • 8.0


    21 May 2019
    Amazingly clean hostel. Beds were comfy on sturdy bunks with charging point and light per bed. Breakfast spread amazing. They let you use the microwave and kettle whenever you like. Amazing WiFi throughout hostel. Staff were okay. I went in May and it was quiet, meant no atmosphere but I did get a dorm room to myself. Take the bus from the train if you don't want to walk up the hill!
    Australia, Female, 18-24
  • 7.7

    Very Good

    03 Jun 2019
    Good quality hostel with excellent free breakfast! 15min walk from Zermatt station is easy however the uphill part at the end is horrible to do with bags. Staff were friendly and facilities good however there is no kitchen to cook in - not ideal for travellers on a budget! Everything very clean and rooms a good size, would probably stay again. Also, it needs to be clearer on the website booking that tax has to be paid on arrival.
    England, Mixed Group, 18-24
  • 6.9


    10 Jun 2019
    Fine spot but was under construction when I was there. Broken stuff that didn’t seem to be fixed. No atmosphere. Older crowd. At the top of a steep hill.
    Canada, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Book Exchange
  • Card Phones
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Vending Machines
  • Board Games