Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Youthhostel Zermatt

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The magic of the mountains surrounds you here. All activities take place in full view of the Matterhorn, known here as 'Hore' or 'Horu'. Since it was first conquered more than 150 years ago, this symbol of Switzerland has attracted countless mountaineers and inspired admirers to create spectacular souvenir pictures. As this majestic 4000-metre peak has so many beautiful aspects, several cableways and magnificent hiking routes will take you to one of the numerous viewpoints, such as the Gornergrat, the Klein Matterhorn (Glacier Paradise) or the Sunnegga. Skiers and snowboarders will love the slopes, which have guaranteed snow all year round and offer a view of the Matterhorn, as well as the space available for winter sports equipment in our hostel. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.3

  • Location 8.8

  • Staff 9.2

  • Atmosphere 8.3

  • Cleanliness 9.2

  • Facilities 8.7

Latest Reviews

  • 10.0


    09 Jul 2019
    One of the best experiences I’ve had in Europe by far, if you go to zermatt you should stay in this hostel.
    USA, Male, 18-24
  • 10.0


    15 Jun 2019
    My stay at Youthhostel Zermatt is amazing and enjoyable. Staff are helpful and friendly providing tourist information in Zermatt which save a lot of time to read thought the tourist attraction. Rooms are clean with safe locker cabinet big enough to lock in a luggage. Interesting the room has table and chairs and its window is facing Mountain Matterhorn which you can take beautiful photo or enjoyed the mountain view. They also provide good breakfast with hams and fruit juices as bonus.
    Malaysia, Male, 41+
  • 9.7


    10 Jul 2019
    Amazing views from our room.
    Australia, Female, 41+
  • 9.1


    16 Jun 2019
    The stuffs were so kind. The price is including the breakfast!:) But it’s kinda far from the center (you can see Matterhorn, though) and you have to climb up the slopes and stairs. So it was hard for me carting a suitcase. And there wasn’t an elevator inside of the hostel.
    Japan, Female, 18-24
  • 8.9


    14 Jun 2019
    Awesome veiw from my room! Over happy with my stay!
    USA, Male, 18-24
  • 7.7

    Very Good

    11 Jul 2019
    Rooms were clean but lack of cooking facilities and no fridge was a problem. The late check-in (4pm) is a pain if you get to Zermatt early as there’s not much to do there.
    Australia, Couple, 41+
  • 7.7

    Very Good

    30 Jun 2019
    Jeugdherberg was prima voor een week leuke mensen ontmoet. Ik zelf heb de hele week gewandeld en had een matterhorn vieuw vanuit mijn stapelbed. Wat betreft avond eten is dat zeker iets wat beter kan . Maar overall een fantastische week gehad en kom zeker terug.
    Netherlands, Female, 31-40
  • 7.7

    Very Good

    23 Jun 2019
    Location very easy to get to from the train station (15min walk), BUT last 5 mins is very steep up hill. Lots of signs once you climb up the hill to point to hostel. Kitchen area to eat, but no facilities to cook or fridge to store food. Kettle, drinking tap fountain and tea is provided. Breakfast is INCLUDED in the hostel (rare find!) and is decent - typical continental style + MISO SOUP & RICE! Nice views of Matterhorn from kitchen and some rooms. Bathrooms small but clean.
    Australia, All Female Group, 25-30
  • 7.1

    Very Good

    29 Jun 2019
    The hostel has great views of the Matterhorn. Breakfast was very good. The hostel has a late check in time. And the 10 person room was a bit crowded because of the ceiling pitch in the room.
    USA, Couple, 25-30
  • 6.9


    10 Jun 2019
    Fine spot but was under construction when I was there. Broken stuff that didn’t seem to be fixed. No atmosphere. Older crowd. At the top of a steep hill.
    Canada, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Book Exchange
  • Card Phones
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Vending Machines
  • Board Games