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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Policy por Groups: The full refund is only possible if there are at least 14 days left until the arrival date and the cancellation occurs during the following 48 hours from the moment of making the reservation. 50% will be refunded when cancellation takes place 7 days before arrival at least. Cancellations made during the 7 days prior to arrival are not refundable. No shows will be charge 100% of total booking.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.

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Property Description

Zarzarosa Hotel Boutique is located in Downtown Querétaro, the perfect place to live magnificent experiences thanks to its atmosphere and personalised attention. Ideal for vacations or for business trips. Conveniently located we are a few steps from colonial buildings, restaurants, museums, church and squares.

Staying at our hotel is an experience of intimacy, warmth and confidence; each of our 8 rooms has a different style. All rooms have air conditioning / heating, 32 'or 40' smart TV, (You Tube and NetFlix), exclusive Sealy Posturepedic mattresses, with free local calls, free WIFI, desk with chair, hair dryer with night light, magnifying mirror, closet, ironing set, safe deposit box, coffee maker, private bathroom, towels, amenities. Another services that you can find in our place are relaxing massages and tours to San Miguel de Allende, Guanajuato, Peña de Bernal, Tolantongo Caves.

Zarzarosa Hotel Boutique Policies & Conditions:

Cancellation policy: 72h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 00:00 .
Check out before 12:00 .

Payment upon arrival by cash, credit cards, debit cards. No exclude Diners. This property may pre authorise your card before arrival.

Taxes included.
Breakfast not included - 120 MXN per person per day.
No curfew.
We do not accept customers younger than 18 years of age.
Child friendly.
Non smoking.
No pets. View House Rules

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Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Dry Cleaning
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Room service (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Café
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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