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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation won't be charged if done 5 days in advance for groups exceeding 10 people, 3 days in advance for groups below 10 people.

No Show will be charged for the first night of reservation.

Reduction in numbers must be announced 2 days in advance, if not, we will charge for the first night of staying.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/9

Zen Hostel by Pura Vida

Book more than 7 days in advance for Free Cancellation.
8.5
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

We are looking forward to accomodate you.

Situated in the very center of Cluj-Napoca, the 2015 European Youth Capital, Zen Hostel is a 30 second walk from National Theater, a 2 minute walk from Unirii Square (the absolute center) and a 5 minute walk to Muzeului Square (the main pedestrian area, also known as "The Old Center"). Eroilor Boulevard, where the hostel is located, is a half-pedestrian street that connects the two main squares of Cluj-Napoca: Unirii Square and Avram Iancu Square.

The hostel has 8 rooms (2 private rooms with private bathrooms, 1 private room with shared bathroom and 5 mixed dorms -- one of them, a triple, could also serve as a private) and it offers a variety of dorm types for different budgets and group sizes. It has a fully equipped kitchen (with fridge, dishwasher and an oven, a microwave and coffee maker), showers and toilets separated for women and men. We also offer lockers, 2 terraces and one entire floor with balcony, clean linen, clean towels if needed, free luggage storage, free Wi-Fi, coffee and tea.

Since 2020, we will open a Vegan Bistro next to the hostel so that everyone can enjoy some fresh and healthy mean without searching too far from the hostel.

Zen Hostel by Pura Vida Policies & Conditions:

Check in from 14:00
Check out before 12:00

Cancellation policy: 72 hours before arrival.
Payment upon arrival by cash or card.

Taxes included (VAT and City tax).


General:
No curfew.
Smoking not allowed except on terraces, balcony and backyard.
Child friendly.
Eco & Vegan friendly.
Pet friendly. (Only in private rooms)
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 7.3

  • Location 9.9

  • Staff 9.0

  • Atmosphere 8.6

  • Cleanliness 8.2

  • Facilities 8.1


Latest Reviews

  • 9.7

    Superb

    16 Nov 2019
    Very central location, friendly staff (especially the girls), clean and chill. I especially like that there are cats at the hostel. I spent a lot of time cuddling with the friendliest cat Tomi, so that was an extra point. It's a bit random that there are people from the outside who just hang out there but as long as there are no problems, it's cool. Also, make sure you don't go there too early as they only open at 9am.
    Romania, Female, 31-40
  • 9.7

    Superb

    14 Oct 2019
    The staff were really lovely! The facilities were good too, with a really great kitchen and multiple social areas, including a great outdoor chill space. Comfy beds and good showers too.
    Australia, Female, 25-30
  • 9.7

    Superb

    25 Sep 2019
    Nice hostel, I met cool people and the staff is just loooovely, they helped me a lot. They have a nice kitchen, with a big table where it's easy to meet people, and outside areas to just stay there with the cats and, I don't know, play the guitar they have?
    Brazil, Female, 18-24
  • 9.4

    Superb

    27 Nov 2019
    Cool place!
    England, Male, 25-30
  • 9.1

    Superb

    17 Oct 2019
    there are some security issues and there was some theft while I stayed there. also the bathroom in the downstairs 8 bed dorm is unacceptable - especially the shower if you can even call it that. apart from that I really enjoyed my stay and would book here again
    Australia, Female, 18-24
  • 8.3

    Fabulous

    24 Oct 2019
    The location of the hostel was perfect! In the heart of Cluj. The staff was awesome, always there for questions and descriptions. Even if we arrived after check in hours, they thoroughly described how to get in our rooms. They really made our stay much much easier.
    Greece, Male, 18-24
  • 7.4

    Very Good

    17 Jan 2020
    Good location, and everything else was "okay". Nothing amazing to brag about.
    USA, Male, 31-40
  • 7.1

    Very Good

    12 Oct 2019
    Definitely an alternative vibe. Good location in the city centre. Bunk beds were quite uncomfortable with springy mattresses and the frames shook a lot when people moved. Showers were great. Kitchen was a bit chaotic, people seemed to be living there long term and didn’t really clean up after themselves. But nice chill out area and the cats are cute.
    New Zealand, Couple, 31-40
  • 6.9

    Good

    26 Oct 2019
    Great location close to the city centre and public transport to and from the station. Not much in the way of luxuries though. Very little privacy in the shower, no breakfast, lounge and, at the time of writing, no kitchen.
    Netherlands, Male, 31-40
  • 2.9

    Rating

    20 Nov 2019
    Don’t stay here! There were other guests that made me feel really unsafe and uncomfortable. When I told the guy at reception that I wanted to leave he did not give a sh*t at all, didn’t even ask why. Gave me a partial refund and that’s it. Went to another hostel instead (which was way better). Spoke to other people who stayed at Zen previously.. turns out they got harassed there too! The hostel could be good but they should RESTAFF. It’s not zen now & unsafe. Showers are also gross.
    Netherlands, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
Services
  • 24 Hour Security
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Games Room
  • Wi-Fi


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