Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation won't be charged if done 5 days in advance for groups exceeding 10 people, 3 days in advance for groups below 10 people.

No Show will be charged for the first night of reservation.

Reduction in numbers must be announced 2 days in advance, if not, we will charge for the first night of staying.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Zen Hostel by Pura Vida

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

We are looking forward to welcoming you.

Situated in the middle of Cluj-Napoca, the 2015 European Youth Capital, the hostel is a 2 minute walk from Unirii Square (the city center) and a 5 minute walk to Muzeului Square (the main pedestrian area). Eroilor Boulevard, where the hostel is located, is a half-pedestrian street that connects the two main squares of Cluj-Napoca: Unirii Square and Avram Iancu Square.

The hostel has 8 rooms (2 private rooms with private bathrooms and 6 mixed dorms) and it offers a variety of dorm types for different budgets and group sizes. It has a fully equipped kitchen (with fridge, dishwasher and an oven), showers and toilets separated for women and men. There are rooms with private or shared bathroom. We offer lockers, 3 terraces, clean linen, free luggage storage, free Wi-Fi, coffee and tea.

Zen Hostel by Pura Vida Policies & Conditions:

Check in from 14:00 p.m
Check out before 12:00 p.m.

Cancellation policy: 72 hours before arrival.
Payment upon arrival by cash or card.

Taxes included.

No curfew.
Smoking not allowed except on terraces and backyard.
Child friendly.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 7.7

  • Location 9.9

  • Staff 9.1

  • Atmosphere 8.9

  • Cleanliness 8.7

  • Facilities 8.5

Latest Reviews

  • 9.7


    14 Oct 2019
    The staff were really lovely! The facilities were good too, with a really great kitchen and multiple social areas, including a great outdoor chill space. Comfy beds and good showers too.
    Australia, Female, 25-30
  • 9.7


    25 Sep 2019
    Nice hostel, I met cool people and the staff is just loooovely, they helped me a lot. They have a nice kitchen, with a big table where it's easy to meet people, and outside areas to just stay there with the cats and, I don't know, play the guitar they have?
    Brazil, Female, 18-24
  • 9.7


    22 Sep 2019
    I loved staying here, it's an alternative place where u meet lots of interesting people. there are cats around too and the rooms are very nice. it was super clean. the location is super central, everything is basically around the corner and easily reachable. would definitely come back. thank u!! :)
    Germany, Female, 25-30
  • 9.7


    14 Sep 2019
    Great hostel! It's very laid back and a great place for any type of travelers. The staff and volunteers were friendly and helpful. The hostel was kept clean. I felt my belongings were secure and there were lockers for valuables.
    USA, Female, 18-24
  • 9.1


    17 Oct 2019
    there are some security issues and there was some theft while I stayed there. also the bathroom in the downstairs 8 bed dorm is unacceptable - especially the shower if you can even call it that. apart from that I really enjoyed my stay and would book here again
    Australia, Female, 18-24
  • 8.6


    16 Aug 2019
    Really enjoyed my stay at Zen, met loads of great like-minded solo travellers. Some of the lockers are broken and the doors to dorms don't lock, which was slightly annoying, but as there was a main gate at the front there was no issue with security overnight, but during the day anyone could walk in. Well-equipped kitchen and lots of nice areas to hang out. Could do with a couple more shower/toilet stalls but never had to wait too long. Friendly and helpful staff, great location.
    England, Female, 18-24
  • 8.3


    24 Oct 2019
    The location of the hostel was perfect! In the heart of Cluj. The staff was awesome, always there for questions and descriptions. Even if we arrived after check in hours, they thoroughly described how to get in our rooms. They really made our stay much much easier.
    Greece, Male, 18-24
  • 7.1

    Very Good

    12 Oct 2019
    Definitely an alternative vibe. Good location in the city centre. Bunk beds were quite uncomfortable with springy mattresses and the frames shook a lot when people moved. Showers were great. Kitchen was a bit chaotic, people seemed to be living there long term and didn’t really clean up after themselves. But nice chill out area and the cats are cute.
    New Zealand, Couple, 31-40
  • 6.9


    26 Oct 2019
    Great location close to the city centre and public transport to and from the station. Not much in the way of luxuries though. Very little privacy in the shower, no breakfast, lounge and, at the time of writing, no kitchen.
    Netherlands, Male, 31-40
  • 6.6


    13 Aug 2019
    Very weird people at this hostel, Christians talking about their usual nonsense. Me and another guy moved rooms because of this problem, we felt very uncomfortable. There are also stray cats everywhere and they are VERY aggressive.
    England, Male, 18-24
Read all reviews


  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Wi-Fi