Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation won't be charged if done 5 days in advance for groups exceeding 10 people, 3 days in advance for groups below 10 people.

No Show will be charged for the first night of reservation.

Reduction in numbers must be announced 2 days in advance, if not, we will charge for the first night of staying.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Zen Hostel by Pura Vida

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Excellent Cleanliness
Read all reviews

Property Description

We are looking forward to welcoming you.

Situated in the middle of Cluj-Napoca, the 2015 European Youth Capital, the hostel is a 2 minute walk from Unirii Square (the city center) and a 5 minute walk to Muzeului Square (the main pedestrian area). Eroilor Boulevard, where the hostel is located, is a half-pedestrian street that connects the two main squares of Cluj-Napoca: Unirii Square and Avram Iancu Square.

The hostel has 8 rooms (2 private rooms with private bathrooms and 6 mixed dorms) and it offers a variety of dorm types for different budgets and group sizes. It has a fully equipped kitchen (with fridge, dishwasher and an oven), showers and toilets separated for women and men. There are rooms with private or shared bathroom. We offer lockers, 3 terraces, clean linen, free luggage storage, free Wi-Fi, coffee and tea.

Zen Hostel by Pura Vida Policies & Conditions:

Check in from 14:00 p.m
Check out before 12:00 p.m.

Cancellation policy: 72 hours before arrival.
Payment upon arrival by cash or card.

Taxes included.

No curfew.
Smoking not allowed except on terraces and backyard.
Child friendly.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 7.4

  • Location 9.4

  • Staff 7.8

  • Atmosphere 8.4

  • Cleanliness 8.7

  • Facilities 7.9

Latest Reviews

  • 9.7


    16 May 2019
    Friendly staff and great atmosphere. Perfect location right in the middle of town. Free tea and coffee. Only downside is the beds! Top bunks have no rail and ladders are only attached at the top, which makes for a very precarious night's sleep.
    New Zealand, Female, 18-24
  • 9.7


    04 Feb 2019
    Great place to meet people and spacious common room and dorms - just off the main strip so centrally located and the staff were very friendly and helpful
    Australia, Male, 25-30
  • 9.4


    11 Jun 2019
    Great location, good vibes, very clean, safe, and chill. At least the upstairs rooms are. Some people I met who were staying in the downstairs rooms had their things stolen as the door doesn’t lock completely.
    USA, Male, 18-24
  • 9.4


    12 Jan 2019
    Great hostel. Really good atmosphere, met lots of new people, clean, great kicthen, plugs by all the beds. Comfortable, hot showers, everything. You should defo stay here.
    USA, Male, 25-30
  • 8.0


    13 May 2019
    The hostel was nice and central. Although I didn’t have any issue I thought the access to the hostel and rooms wasn’t very secure. I had a good stay overall and do recommend just keep your valuables in a locker when you are not around!
    Canada, Female, 25-30
  • 7.1

    Very Good

    14 Mar 2019
    Only negative thing is that one of the front desk workers gave out my personal information to his friend who proceeded to send me "flirty" (creepy) messages on Facebook. Did not appreciate the violation of privacy at all.
    USA, Female, 25-30
  • 7.1

    Very Good

    13 Jan 2019
    Good space
    Brazil, Male, 18-24
  • 6.9


    02 Apr 2019
    No lockers in room, no lock on the bedroom door either and the hostel was unlocked during the day until late evening
    England, Mixed Group, 18-24
  • 5.7


    03 Feb 2019
    The bed either had bed bugs or was just insanely itchy. The bed itself was too big for the room therefore the door couldn’t close. No lock on the doors and lockers weren’t readily available. No door or lock on shower just a curtain. No lock on toilet. In general unclean and my worst experience of a hostel, thankfully only stayed one night as otherwise I would have booked another one instead.
    England, Male, 25-30
  • 2.9


    17 Apr 2019
    Shower in large dorm didn't work, toilet door didn't close fully or lock, guests were staying well past checkout time and inviting whoever they wanted into the dorm room. Also, guests were unpleasant and unfriendly, but that is not the owner's repsonsability.
    England, Mixed Group, 18-24
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Wi-Fi