Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Zermatt Youth Hostel

Book more than 15 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The magic of the mountains surrounds you here. All activities take place in full view of the Matterhorn, known here as 'Hore' or 'Horu'. Since it was first conquered more than 150 years ago, this symbol of Switzerland has attracted countless mountaineers and inspired admirers to create spectacular souvenir pictures. As this majestic 4000-metre peak has so many beautiful aspects, several cableways and magnificent hiking routes will take you to one of the numerous viewpoints, such as the Gornergrat, the Klein Matterhorn (Glacier Paradise) or the Sunnegga. Skiers and snowboarders will love the slopes, which have guaranteed snow all year round and offer a view of the Matterhorn, as well as the space available for winter sports equipment in our hostel. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.6

  • Location 8.9

  • Staff 9.6

  • Atmosphere 8.7

  • Cleanliness 9.4

  • Facilities 9.0

Latest Reviews

  • 10.0


    18 Jun 2022
    I loved my stay at this hostel; I was solo traveling so I really appreciated being able to book a bed in an all-female dorm. The hostel itself was very clean, and the staff was very helpful. I was able to get info on some of the nearby hiking trails from them as well, and they gave me a map of the town and of the cable car routes. Also I had a superb view of the Matterhorn from my room. In terms of bathrooms there are shared bathrooms for each floor, but they are kept very clean. Also a buffet style breakfa
    USA, Female, 18-24
  • 10.0


    10 Jun 2022
    We had a great experience! The hostel is clean, comfortable, and has everything you need for a short stay in Zermatt. The staff were friendly and helpful. We were happy with the variety of vegetarian meal options.
    USA, Female, 18-24
  • 10.0


    29 May 2022
    This place was so lovely! The view was just insane and the whole area is so gorgeous. It’s super chill and the breakfast is great for a Hostel breakfast. Friendly staff, it’s clean. It’s $$$ but that’s Switzerland. It’s a 15 min walk from the station but the last part is directly up a few flights of stairs so just a heads up if you have a lot of luggage
    Australia, Female, 25-30
  • 10.0


    27 May 2022
    The staff were very friendly and the 6 bed dorm room was very clean and comfortable.
    Canada, Male, 18-24
  • 9.7


    01 Jun 2022
    An excellent hostel. Very helpful and friendly staff. Good facilities and a great room (twin bed ensuite). We took a taxi from the railway station for 17 CHF but a fitter and younger person would find the steps up to the building no problem. The breakfast was a buffet which you could keep coming back to. In fact the woman sitting opposite us at the table had enough for ten, and good on her!
    England, Male, 41+
  • 9.7


    30 May 2022
    Great deal for Zermatt. Great views of the Matterhorn! The place was super clean and the staff were wonderful super helpful and kind.
    USA, Couple, 18-24
  • 9.7


    29 May 2022
    Excellent location to see Matterhorn. Very good staff, will explain the activities as per your available time. I enjoyed my stay. Also breakfast was also nice 🙂
    India, Male, 31-40
  • 9.4


    04 Jun 2022
    Excellent view of the Matterhorn and clean facility
    USA, Male, 18-24
  • 8.9


    04 Jun 2022
    Staff were friendly and bathrooms were fairly clean. The showers turned off every 20sec which was a little annoying, but I admire the effort to conserve the environment! I thought the dinner was pretty good too! The walk from the train station isn’t too bad, it’s really just the last 1-2min (out of 10min total walk) that are very steep.
    USA, Female, 18-24
  • 8.3


    25 May 2022
    Great place to stay for relatively cheap (...its zermatt). Be warned though!- if you are booking the cheapest room they are all the way on the top floor and you may not be in bunkbeds... instead in beds all lined up next to each other with dividers between heads LOL. Great and friendly staff, pretty views, decent included breakfast too. Felt comfortable as a solo female traveler.
    USA, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Book Exchange
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi