Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Zermatt Youth Hostel

Book more than 15 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The magic of the mountains surrounds you here. All activities take place in full view of the Matterhorn, known here as 'Hore' or 'Horu'. Since it was first conquered more than 150 years ago, this symbol of Switzerland has attracted countless mountaineers and inspired admirers to create spectacular souvenir pictures. As this majestic 4000-metre peak has so many beautiful aspects, several cableways and magnificent hiking routes will take you to one of the numerous viewpoints, such as the Gornergrat, the Klein Matterhorn (Glacier Paradise) or the Sunnegga. Skiers and snowboarders will love the slopes, which have guaranteed snow all year round and offer a view of the Matterhorn, as well as the space available for winter sports equipment in our hostel. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.6

  • Location 8.7

  • Staff 9.4

  • Atmosphere 8.7

  • Cleanliness 9.5

  • Facilities 8.9

Latest Reviews

  • 10.0


    26 Sep 2021
    Excellent Location ; one will feel siting in mid of hills, Its just 1 min walk from the bus stand. If you have heavy baggage just leave it in ground floor ( dont worry its extremely safe ) . The breakfast is good. Stuffs are very helpful . If you simply walk outside the hotel - you will feel great. I highly recommend Zermatt Youth Hostel . Regards From India.
    India, Male, 41+
  • 10.0


    15 Sep 2021
    No complains. Great breakfast and other facilities. Also get the dinner from them as it's very expensive in town.
    Pakistan, Male, 31-40
  • 10.0


    23 Aug 2021
    This hostel is awesome! I had a great view of Matterhorn from my room. I had requested dinner, but I was late arriving. The nice ladies saved me a plate to warm up when I got there. Much appreciated! The only downside is that, although the location is beautiful, it is slightly hard to get to. There is a hill to climb up, then about 40-50 steps. Fortunately, I had left my big suitcase in a locker at the train station, but if I had brought it with me, I would not have made it up to the hostel.
    USA, Female, 41+
  • 9.4


    11 Sep 2021
    Chill kind of hostel. The location is about a 15 minute walk from the Zermatt train station. The free breakfast and coffee in the mornings were great. The hostel has great views of the Matterhorn to the southwest. The rooms requires keycards to enter and there are lockers in the rooms. I'd recommend Zermatt Youth Hostel if you're looking for a laid back atmosphere with great amenities and at relatively affordable rates (for Switzerland standards anyways).
    USA, Male, 25-30
  • 9.4


    26 Aug 2021
    Great view of Matterhorn. Helpful staff. Good breakfast and dinner. Terrific view from the dining room. Definitely would stay here again.
    USA, Male, 41+
  • 9.4


    17 Aug 2021
    Five star view!
    Belgium, Male, 25-30
  • 9.1


    20 Sep 2021
    We really liked that they had dinner offered for a cheap price on site! Not too much atmosphere but that could be due to COVID. At the top of a hill so great views but be prepared for some stairs :) staff was great and room was spacious and clean.
    USA, All Female Group, 25-30
  • 9.1


    15 Sep 2021
    The receptionist was so nice!
    Denmark, Male, 25-30
  • 8.9


    31 Aug 2021
    Place was nice and clean. Very basic but has a beautiful view of the Matterhorn. Good breakfast layout. Showers are a little annoying because you have to press the button every 20 seconds, otherwise the water shuts off and if someone else is taking a shower the water will go from hot to lukewarm to scalding and then back to hot. Otherwise nice staff and nice area.
    USA, Female, 25-30
  • 7.4

    Very Good

    19 Oct 2021
    No lift in hostel I had to carry my heavy luggage on my own to 4th floor
    India, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Book Exchange
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi