Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation policy for groups (9 and more people) demands 7 days advance notice, charging 50% of the entire stay in case of later notice and 100% in case of no show.

Additional Terms and Conditions

We would ask for c/c details to make the preathurisation for 50% of the entire stay 2 weeks before arrival.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Excellently located in the heart of the city near Olympic Stadium, main street Kreshatyk and metro station Lva Tolstogo international ZigZag hostel provides you with the perfect base for sightseeing by day and partying by night. All of Kiev's major hot spots are easily accessible on foot thus saving you the cab fare back home.

Want something new? Recently opened one of the most modern hostel in Kiev accommodates 62 people and occupies two separate floors. Each room at the hostel is a unique work of art, having been individually crafted by local designers with the same goal in mind: providing our guests with supreme comfort, security and style during their stay. We are different☺

Bored? The Hostel provides a number of activities, excursions, free walking tours and cultural events for every day! Free Wi-Fi connection and guest computers are set in the hostel. We also provide you with a fully equipped kitchen. It is not just a bed to sleep.

Care about cleanliness? We appreciate the importance of clean facilities therefore we'll be cleaning all day long, making sure everything is spotless. We also do!

Managed by a young and energetic team, we make sure that you will feel safe and welcome here providing you with plenty of information about the city and how to get around, ensuring you are able to make the most of your stay in Kiev. Enjoy an intimate atmosphere for young travelers, hopefully making you feel comfortable like at home. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 8.6

  • Location 9.2

  • Staff 9.0

  • Atmosphere 7.9

  • Cleanliness 8.9

  • Facilities 8.5

Latest Reviews

  • 10.0


    20 Feb 2020
    Stayed there for 2 days !!! Best hostel ever , and Vika and Nastya are the best admins ever!!!
    Azerbaijan, Male, 25-30
  • 10.0


    09 Feb 2020
    Very neatly done with chil-zone on the first floor, always hot water and really helpful and wonderful staff! Girls can help out with any problem you caould possibly have and they do it the best way possible! Love it will only stay here from now on!
    Ukraine, Female, 31-40
  • 9.7


    21 Dec 2019
    The cleanest hostel that I’ve ever been. The staff is friendly and lovely. Definitely recommend this hostel.
    Canada, Male, 18-24
  • 9.4


    06 Mar 2020
    Great Hostel, with awesome staff. And a great location, because there is a great pub in front of the hostel! Great Hostel for a weekend trip.
    Germany, Male, 18-24
  • 9.4


    03 Jan 2020
    Clean and super quiet, helpful staff, and a short walk from the city centre. Definitely not the fanciest but an excellent place given the low price.
    Canada, Female, 18-24
  • 9.4


    03 Jan 2020
    Great location, helpful straff and superior cleanliness in the heart of the city with every great shopping and restaurant facilities nearby!
    Norway, Male, 31-40
  • 8.6


    06 Mar 2020
    Good hostel but the rooms have no keys. So in theory it would be easy for people to enter the room when they are not staying there. Location is great and installations are good.
    USA, Male, 25-30
  • 8.0


    30 Nov 2019
    Was overall a nice stay with friendly staff with okay english. Only issue is your rooms are t locked and you aren’t given a key for your room so you have to pay a deposit for a locker and put everything in that before you leave the room. No real life in the hostel, this was probably because we stayed in a quiet period but still very clean good facilities and amazing location
    England, Male, 18-24
  • 7.7

    Very Good

    26 Dec 2019
    Easy access to airport, close to center of the city, clean rooms and toilets, friendly staff. Briefly Zigzag hostel meets a travelers needs easily.
    Turkey, Male, 31-40
  • 7.7

    Very Good

    09 Nov 2019
    Economical stay in a good spot.
    Switzerland, Male, 25-30
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  • Free City Tour
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Common Room
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • Airport Transfers
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi