Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation policy for groups (9 and more people) demands 7 days advance notice, charging 50% of the entire stay in case of later notice and 100% in case of no show.

Additional Terms and Conditions

We would ask for c/c details to make the preathurisation for 50% of the entire stay 2 weeks before arrival.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Excellently located in the heart of the city near Olympic Stadium, main street Kreshatyk and metro station Lva Tolstogo international ZigZag hostel provides you with the perfect base for sightseeing by day and partying by night. All of Kiev's major hot spots are easily accessible on foot thus saving you the cab fare back home.

Want something new? Recently opened one of the most modern hostel in Kiev accommodates 62 people and occupies two separate floors. Each room at the hostel is a unique work of art, having been individually crafted by local designers with the same goal in mind: providing our guests with supreme comfort, security and style during their stay. We are different☺

Bored? The Hostel provides a number of activities, excursions, free walking tours and cultural events for every day! Free Wi-Fi connection and guest computers are set in the hostel. We also provide you with a fully equipped kitchen. It is not just a bed to sleep.

Care about cleanliness? We appreciate the importance of clean facilities therefore we'll be cleaning all day long, making sure everything is spotless. We also do!

Managed by a young and energetic team, we make sure that you will feel safe and welcome here providing you with plenty of information about the city and how to get around, ensuring you are able to make the most of your stay in Kiev. Enjoy an intimate atmosphere for young travelers, hopefully making you feel comfortable like at home. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 8.7

  • Location 9.3

  • Staff 8.9

  • Atmosphere 7.7

  • Cleanliness 9.0

  • Facilities 8.7

Latest Reviews

  • 10.0


    28 Jul 2019
    Clean hostel, Firendly staff good facilities and The hostel is also in a very good location, nearby there are two parks, metro station and a canteen. The only downer was when I was there the lift wasn't working so 🚶4 floors up.
    Ethiopia, Male, 25-30
  • 9.7


    07 Aug 2019
    Great to have a place that just works. No hassle, no bull. Facilities were never all full. At this price, it's hard to beat. Tips: It's a no-shoes place, so it helps to have flip-flops or something. Bring your own soap for the shower. It's better to pay your stay in cash, but they can take card. They have instant coffee in the kitchen. Every bed has one plug.
    Canada, Male, 25-30
  • 9.4


    18 Aug 2019
    Hostel is in a great location, close to the city centre and the metro. There isn't much common space, but it works in the sense that you do pass others a lot so it's very easy to meet people.
    Australia, Male, 25-30
  • 9.4


    27 Jul 2019
    Nice hostel and friendly staff
    Turkey, Male, 31-40
  • 9.4


    28 Jun 2019
    Staff very helpful and good at there job,not much of atmosphere in hostel,but there is a bar very close which has friendly locals.Have read complaints about no lockers ? There are lockers in rooms,I didn't even use them,left bag beside bed no problem
    New Zealand, Male, 41+
  • 9.1


    18 Aug 2019
    Nice, quiet and very clean hostel for a relaxing stay in Kiev!
    Ireland, Male, 18-24
  • 9.1


    25 Jul 2019
    Very good value for money considering how cheap it is to stay here. Central location near good shops, bars and restaurants. Rooms were clean, you are required to make your own bed up though. One thing I loved was that there were plenty of showers and toilets for the amount of rooms, never had to wait to use them so that's a big plus. Towels are provided free but are tiny. Not much atmosphere and alcohol isn't allowed, but you can socialise a bit in the small common area upstairs.
    New Zealand, Couple, 25-30
  • 8.9


    26 Jul 2019
    キエフにはすでにいまして 最後の一泊をここを泊まりました。前の泊まってた関係で12:30ごろに行ったのですが 部屋に入れさせてくださいました。前のホステルと比べて 断然いいです。 スタッフは少し英語喋ります。シャワーが上にしかありません。 スタッフは優しいですし。いろんな情報あります。結構日本人も来るそうです。 ただ ベッドに物を置いとかないと取られます。 私の部屋の人たちはすごく良くなかった勝手ばかりでしたが 都市の真ん中で アクセスしやすいです。周りコーヒーやクロワッサンも美味しいし。全体的におすすめします。
    Japan, Female, 25-30
  • 7.7

    Very Good

    15 Aug 2019
    Good hostel. Close to the city center and main landmarks. Not that easy to find or get in. A bit dirty. Very good and helpful staff.
    Estonia, Female, 25-30
  • 7.1

    Very Good

    26 Jul 2019
    ZigZag was a solid choice. Nothing was wrong with it, but nothing to amaze either. There was little to no social atmosphere and the hostel did not have programming or events planned. The elevator up to the 6th floor was nice to have.
    USA, Male, 25-30
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  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • Airport Transfers
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi