Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation policy for groups (9 and more people) demands 7 days advance notice, charging 50% of the entire stay in case of later notice and 100% in case of no show.

Additional Terms and Conditions

We would ask for c/c details to make the preathurisation for 50% of the entire stay 2 weeks before arrival.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Excellently located in the heart of the city near Olympic Stadium, main street Kreshatyk and metro station Lva Tolstogo international ZigZag hostel provides you with the perfect base for sightseeing by day and partying by night. All of Kiev's major hot spots are easily accessible on foot thus saving you the cab fare back home.

Want something new? Recently opened one of the most modern hostel in Kiev accommodates 62 people and occupies two separate floors. Each room at the hostel is a unique work of art, having been individually crafted by local designers with the same goal in mind: providing our guests with supreme comfort, security and style during their stay. We are different☺

Bored? The Hostel provides a number of activities, excursions, free walking tours and cultural events for every day! Free Wi-Fi connection and guest computers are set in the hostel. We also provide you with a fully equipped kitchen. It is not just a bed to sleep.

Care about cleanliness? We appreciate the importance of clean facilities therefore we'll be cleaning all day long, making sure everything is spotless. We also do!

Managed by a young and energetic team, we make sure that you will feel safe and welcome here providing you with plenty of information about the city and how to get around, ensuring you are able to make the most of your stay in Kiev. Enjoy an intimate atmosphere for young travelers, hopefully making you feel comfortable like at home. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.5

  • Location 9.4

  • Staff 8.2

  • Atmosphere 7.1

  • Cleanliness 8.7

  • Facilities 8.0

Latest Reviews

  • 10.0


    26 May 2019
    Nice staff, the elevator.building is gross and old, but once you get to the top floors then there is light and nice environment. I got ripped off by a cabbie, so always take an uber. lesson learned.
    USA, Female, 41+
  • 10.0


    31 Dec 2018
    It was my first stay at the hostel in Kyiv. I stayed there for the New Year and never regretted. It was best New Year Eve ever! The staff was very friendly, the atmosphere was great. The location of the hostel is superb. This hostel was much better than hostels I stayed at in Budapest, Bratislava and Vienna. I highly recommend this hostel if you are looking for a pleasant stay in the Kyiv centre.
    Ukraine, Male, 31-40
  • 9.7


    09 May 2019
    Amazing staff
    England, Male, 31-40
  • 9.7


    29 Dec 2018
    We were a group of Americans that stayed at this hostel for New Years weekend and it was perfect for our needs. It is very clean and is in a great location. There was a problem with the hot water, but that was quickly fixed. The staff was very friendly and helpful, especially Vlad! Vlad helped me with directions and gave me excellent suggestions for what to do and see, and if he didn't know the answer, he quickly found out the answer. Thank you, Vlad! Overall, this is a great place to stay.
    USA, Mixed Group, 18-24
  • 8.9


    31 Dec 2018
    Perfect location, might be the cleanest hostel I've ever stayed. Reception lady was helpful but she should smile more. I felt like she hates me for no reason. Overall it is quite amazing. Would stay again.
    Turkey, Male, 18-24
  • 8.6


    07 Jan 2019
    Tight spaces. acceptable though not exceptional service, atmosphere and facilities. Wonderful location. Bring slippers
    USA, Female, 18-24
  • 7.1

    Very Good

    22 Nov 2018
    You get what you pay for. The female receptionist should really find a different job, her attitude is really poor so avoid her and you should be okay
    Denmark, Male, 18-24
  • 6.9


    06 Jun 2019
    Decent, looking at others it’s probably best of a bad bunch in Kiev. If like me you care about cleanliness most, it’s good in that regard. Metal bunk beds in rooms, wood in others, rooms have no keys and do not lock so not especially secure. Lockers available with deposit only. No charging socket by all beds. 24h reception with friendly staff. Location excellent. 0 atmosphere, pretty poor communal area at top of stairs.
    England, Female, 25-30
  • 6.6


    04 Feb 2019
    The rook waa quite cold and there was no hairdryer properly.After took a shower i spent 20 minutes on dry my hair.And the hostel was on 6th floor so sometimes the lift cannot work properly i highly don’t recommend you to use the lift.Enjoy
    Turkey, Male, 25-30
  • 3.7


    01 Feb 2019
    Very bad. I would recommend it.
    Ukraine, Female, 25-30
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  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • Airport Transfers
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi