Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1 week cancellation charge USD 100

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Nice Location
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Property Description

Zizzy Hostel is a city social hostel located in the heart of capital city phnom penh.

We are more than just a hostel, we committed to provides a cozy and comfortable accommodation which we offered both shared room and private room. Each bed and room come with a 3 star quality bed linen. We also have a social room with 60 inch TV and apple tv where guest can enjoy and relax after there long day or while waiting to travel to the next destination.

We also offered Free Towel, Shampoo and Bath Gel for free to all of our guest.

Our front desk can also help guest arrange their trip and assist them during their stay in Phnom Penh as well.

At Zizzy Hostel we aim to provides a service that will make everyone feel like home.

***Property Policies & Conditions:
1. Cancellation policy: 2 days before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash only.
5. Reception working hours 7:00-24:00.
6. No age restriction.
7. Taxes included.
8. Breakfast not included.
9. No pets. View House Rules

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Reviews & Ratings

  • Value For Money 6.4

  • Security 6.0

  • Location 6.4

  • Staff 4.4

  • Atmosphere 4.0

  • Cleanliness 4.4

  • Facilities 6.4

Latest Reviews

  • 10.0


    28 Sep 2018
    If you're ever stopping by Phnom Penh for a quick stop, then Zizzy is the best place for you and/or your friends. It's right next to Bassac Lane, a little gem in PP where secret bars and restaurants are worth checking. The location is central, right next to the Independence Monument. You'll be a few minutes away with a tuk tuk to the National Museum area, Aeon Mall, bars near Wat Langka and so much more. Check this place out for a comfy bed, right in front of Nike's Pizza House.
    Canada, Female, 25-30
  • 8.3


    14 May 2019
    Didn’t have much of a hostel vibe, more rooms above a bar. It was incredibly clean and comfortable though. Stayed in a private room which had excellent ac and nice en-suite. Location was great, lots of bars and restaurants around. The staff were really lovely and helpful. Great value for money but not the most social place if looking to meet other travellers. I would stay here again.
    England, Female, 25-30
  • 7.7

    Very Good

    29 Oct 2019
    We had a nice stay here, on arrival we were given our key and showed our room, the pictures on the site is not what you get, our room was at the top of the stairs and when we first went to the room it looked clean but after awhile we noticed so many ants climbing on our bags, their was a few dead cockroaches under the bed, the bathroom that we thought was private was used by staff or other rooms on the first night and music was so loud, 2nd night more quite and relaxed. AC and WiFi both great.
    England, Female, 25-30
  • 7.7

    Very Good

    12 Jan 2019
    Overall good
    Canada, Mixed Group, 31-40
  • 7.4

    Very Good

    14 Feb 2019
    Rooms were small but fine and The bed was comfy, although the corrugated iron roof wasn’t secured down therefore banged constantly throughout the night. As the hotel is also a restaurant for anyone to use, party’s went on until early hours of the morning, and the sound travelled with crystal clear clarity, we were on the very top floor but it was like we were in the middle of the party.
    England, Female, 25-30
  • 6.3


    29 Sep 2019
    Seems abandoned. Showed up and there was two kids who check us in but couldn’t communicate. Also passcode they gave us to enter the building didn’t work. Checked out early because we felt uneasy about it and no one was there when we left
    Canada, Female, 25-30
  • 4.3


    29 Sep 2019
    Pros : 1) Good value for staying in private room 2 beds - $15 2) The room was clean and they had hot water for shower. 3) It was near a bunch of bars and restaurants. Cons: 1) Poor to No internet. 2) No staff available (Only saw them during check in) the place is deserted. 3) The rooms look nothing like the pictures they look run down. 4) Card key not work in check out.
    USA, Couple, 41+
  • 2.6


    02 Nov 2019
    We arrived &there was a loud party going on. We were brought to a room that was not what we booked &were then shown 2other rooms. Very unorganized. The 2nd room they tried to put us in was not clean, snot on the sheets, used water bottles and towels, etc. We then had to wait at 10pm for our room to be cleaned. The shower door didnt close &inches of water would cover the floor every use. The 2nd night there was another party, both mornings staff were nowhere to be found and a mess left downstairs
    Canada, Female, 18-24
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  • Free Internet Access
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Card Phones
  • Fridge/Freezer
  • Hot Showers
  • Parking
  • 24 Hour Security
  • ATM
  • Internet Access
  • Late check-out
  • Reception (limited hours)
Food & Drink
  • Bar