Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

The Zócalo Hostel is located in the heart of Mérida, Yucatán, in front of the Plaza Grande and next to the Casa de Montejo.

The enclosure that houses the Zócalo Hostel is a historic mansion built at the end of the 19th century. This was also the home of the famous poet and playwright from Merida, José Peón Contreras.

The family care and the relaxed atmosphere will make your stay in Merida much more pleasant.

The common areas are ideal for meeting people from all over the world.

All reservations include full breakfast, WIFI and drinking water.

Zocalo Policies & Conditions:

Cancellation policy: 7 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 13:00 to 00:00 .
Check out before 12:00 .

Payment upon arrival by cash, credit cards.
This property may pre-authorize your card before the arrival.

Taxes included.
Breakfast included.

24 Hours Reception
No curfew.
Pet friendly.
Child friendly. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.6

  • Security 8.7

  • Location 9.6

  • Staff 8.5

  • Atmosphere 7.1

  • Cleanliness 7.3

  • Facilities 7.1

Latest Reviews

  • 10.0


    13 Feb 2022
    The rooftop is amazing. I stayed longer in Merida just because I liked this hostel so much.
    USA, Female, 25-30
  • 10.0


    14 Jan 2022
    Comfortable place in an excellent location. Across the street from the Zocalo in a colonial building. Strong internet (we had to have a 4-hour zoom meeting from here), and drinking water readily available. Good breakfast and coffee! Overall we had a great time there and no serious complaints. The walls were a bit thin so we could hear our neighbors, but that's hostel life. The shower head wasn't working properly so the staff was very quick to find a guy to come and fix it. Great stay!
    USA, Male, 31-40
  • 10.0


    10 Nov 2021
    Loved this place. It was right on the main plaza, the people working there were lovely, the breakfasts were delicious... and they had a VERY cute puppy in residence!
    USA, Female, 41+
  • 9.7


    08 Apr 2022
    All good, great service and super friendly ambient
    Mexico, Male, 25-30
  • 9.7


    31 Dec 2021
    My husband and I absolutely loved our stay here! The location was ideal(right on the main city square and the staff was excellent(spoke English, were pleasant and helpful). We had a single room and the bed was extremely comfortable, bathroom clean and bright. The building itself was absolutely beautiful and made us feel like we were back in Europe rather then Mexico. And the breakfast was lovely. Comfy spots to sit and chill outside the room too, which we love. We will be back again soon!!
    Canada, Couple, 41+
  • 9.4


    30 Dec 2021
    No real sense of community, but that was probably just the crowd. Great breakfast served in the restaurant overlooking the main square.
    USA, Male, 41+
  • 9.1


    07 Nov 2021
    Lots of potential but some's bathroom needs somewhere to place your items while you shower, breakfast is free but can take a long time to be attended to. Overall a great place and you can tell they are working on improving.
    USA, Male, 41+
  • 8.3


    31 Oct 2021
    Great location near the plaza grande and walking distance from the ADO bus station. There isn’t really a common hangout area to meet other guests.
    Canada, Female, 25-30
  • 8.0


    28 Apr 2022
    Really enjoyed staying here, one of my favourite hostels. Felt very relaxed, really nice rooms with lots of space, loved the rooftop terrace, cheap, quick laundry, incredible breakfast options with views overlooking the main square and that location! There was little to no atmosphere when I was there though so hard to meet other people and I moved hostels after a few days but for some rest and recuperation it was fantastic. Staff were helpful and friendly, bathrooms were clean enough - a communal kitchen an
    England, Female, 18-24
  • 6.6


    09 Apr 2022
    Beautiful Historic Hacienda property. Delicious breakfast. We expected AC but there wasn’t any in our room. The open-air room meant that we heard slamming doors and other “amorous” guests ALL night long…. Such volumes that not even a large dose of ambien, ear plugs, and white noise playing on our phones could mitigate. Slept so poorly every night that it dampened our entire Merida trip. Staff would not very friendly. Overall felt unwelcome.
    USA, Female, 31-40
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Dry Cleaning
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Business Centre
  • Concierge
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Café
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi