Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

The Zócalo Hostel is located in the heart of Mérida, Yucatán, in front of the Plaza Grande and next to the Casa de Montejo.

The enclosure that houses the Zócalo Hostel is a historic mansion built at the end of the 19th century. This was also the home of the famous poet and playwright from Merida, José Peón Contreras.

The family care and the relaxed atmosphere will make your stay in Merida much more pleasant.

The common areas are ideal for meeting people from all over the world.

All reservations include full breakfast, WIFI and drinking water.

Zocalo Policies & Conditions:

Cancellation policy: 7 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 13:00 to 00:00 .
Check out before 12:00 .

Payment upon arrival by cash, credit cards.
This property may pre-authorize your card before the arrival.

Taxes included.
Breakfast included.

24 Hours Reception
No curfew.
Pet friendly.
Child friendly. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 9.2

  • Location 9.9

  • Staff 9.3

  • Atmosphere 7.7

  • Cleanliness 7.6

  • Facilities 7.5

Latest Reviews

  • 10.0


    10 Nov 2021
    Loved this place. It was right on the main plaza, the people working there were lovely, the breakfasts were delicious... and they had a VERY cute puppy in residence!
    USA, Female, 41+
  • 9.7


    31 Dec 2021
    My husband and I absolutely loved our stay here! The location was ideal(right on the main city square and the staff was excellent(spoke English, were pleasant and helpful). We had a single room and the bed was extremely comfortable, bathroom clean and bright. The building itself was absolutely beautiful and made us feel like we were back in Europe rather then Mexico. And the breakfast was lovely. Comfy spots to sit and chill outside the room too, which we love. We will be back again soon!!
    Canada, Couple, 41+
  • 9.4


    30 Dec 2021
    No real sense of community, but that was probably just the crowd. Great breakfast served in the restaurant overlooking the main square.
    USA, Male, 41+
  • 9.4


    26 Apr 2021
    Amazing breakfast buffet with different typical Mexican dishes and fruit each day. Location is wonderful right on the main square with balconies and a rooftop for great views. Walking distance of the ADO. Free drinking water and towels. Hot showers. Individual comfy beds with side tables instead of bunks. It's a wonderful old residence but because of the age there may be only one charging plug per dorm. Large lockers. 20 foot ceilings help the fans keep the room cool with A/C at night.
    USA, Female, 41+
  • 9.1


    07 Nov 2021
    Lots of potential but some's bathroom needs somewhere to place your items while you shower, breakfast is free but can take a long time to be attended to. Overall a great place and you can tell they are working on improving.
    USA, Male, 41+
  • 8.3


    31 Oct 2021
    Great location near the plaza grande and walking distance from the ADO bus station. There isn’t really a common hangout area to meet other guests.
    Canada, Female, 25-30
  • 5.7


    30 Mar 2021
    The building is old, shabby and uninviting. My room was old and not nice. The mosquito net was broken. The shower water didn't run off properly. The location is good and breakfast was nice.
    Germany, Male, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Dry Cleaning
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Business Centre
  • Concierge
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Café
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi