Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Zoe y Victor is a friendly house located in the city centre just behind the main baseball stadium of the country. Our house is located in a nice, quiet residential neighbourhood, on the first floor of a building with 13 floors. Painted in intense blue, and with the logo of “Industriales”, the badge equipment of baseball of the City. Our services include toiletries (toilet paper and soap), linen (bed clothes and towels), and provide good advises about transport, places of interest, restaurants, etc., We offer a breakfast for 5 CUC per person per day, tropical fruits, coffee with milk, toasts with butter, omelette (sausage, vegetables, egg and potatoes, covered with cheese) and finally coffee espresso. With such breakfast, usually our guests don’t lunch. We can offer laundry service. We speak also French. We have Wi-Fi for guests.

Zoe y Victor is located in the city centre of Havana, only four blocks away from the historical Plaza de la Revolucion and near the Old Town. We are very near is the main Bus Terminal, to access to provinces, and as we said less than a hundred meters behind the main baseball stadium.

We have two rooms, one with matrimonial bed and the other one with two personal twin beds. Each room has private bathroom and WC, separate, air conditioning, cold and hot water, 110 v and 220 v, phone access, refrigerator and TV.

Zoe y Victor policies and conditions:

The property offers flexible check-in and check-out time.
Please contact the property before arrival.

Payment types accepted at this property: only cash (CUC).

Cancellation policy: 48 hours before arrival.

Taxes included.

Breakfast not included. Extra-cost: 5 CUC.

General:

24-hour front desk.

Flexible check-in and check-out time.

No curfew.

No pets are allowed at this property.

Non smoking rooms. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 8.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0


Latest Reviews

  • 10.0

    Superb

    09 Apr 2019
    Zoe and Victor were the perfect hosts for my Cuba vacation. They were accommodating in every way to make sure that I had the best experience while in Cuba. This included providing me with a delicious breakfast with local fruits, spending time showing me all of the places to visit in Cuba on their map, and helping me to find cabs every morning for my excursions in the city. The house is safe, close to a wifi park, and has air conditioning! My visit to Cuba was even better b/c of them!
    USA, Female, 31-40
  • 10.0

    Superb

    06 Oct 2018
    I could not have expected any better from this family. Victor was very helpful with tips on what to see and how to get around. Zoe ensured that the breakfast was prepared and presented on time and good. Victor arranged for my 1 night stay in Trinidad and also my taxi rides when necessary. Would recommend them to anyone for location, cleanliness and most importantly the warmth of the family.
    Canada, Female, 41+
  • 10.0

    Superb

    20 Mar 2018
    Honestly, staying here was a highlight of our trip and we had a fantastic time exploring Cuba. Zoe and Victor are wonderful people who welcome you into their home and make you feel good to be there. The room was perfect; clean, secure and spacious. Breakfast was excellent and we really enjoyed our conversations with Victor and Hector. Victor took great care in making recommendations about sights and restaurants in Havana and they were spot on. Perfect place to end a holiday! 10/10
    Ireland, Couple, 25-30
  • 9.7

    Superb

    25 Aug 2018
    Zoe and Victor were perfect hosts. We spent 4 nights there. They were very friendly and helpful. They helped with finding taxies, and places to visit and restaurants. Our room was very clean and nice. We asked for the breakfast which was very nice and delicious. Totally worth it and it was a perfect start of the day. We felt like staying at our grandparents. :) We would definitely go back. They are highly recommended! Thank you Zoe and Victor!
    Hungary, Male, 25-30
  • 9.7

    Superb

    03 Jun 2018
    They are so nice and helped us out when we needed help! A little bit far from the city center but definitely would stay again!
    Germany, All Female Group, 18-24
  • 9.7

    Superb

    25 May 2018
    Wonderful hosts, excellent breakfast option, good location (a WiFi point right outside, 10 minutes walk from Plaza de la Revolución, 30 from the nearest part of the Malecon, 45 from the Catedral, and plenty of nearby bus and taxi lines for those who prefer).
    England, Male, 31-40
  • 9.4

    Superb

    02 Apr 2019
    Very nice hosts, they helped us arrange transfers to the airport twice: once in the middle of the night and the second time to catch a late afternoon flight. They allowed us late check-out which was very convenient for us. The location is very good if you wish to visit the Plaza de la Revolucion and Tobacco Factory. Zoe's tortilla at breakfast was extremely delicious and Victor's instructions on where to find places were so precise! :) Thanks again for everything!
    Slovenia, Couple, 25-30
  • 9.1

    Superb

    12 Jan 2019
    Victor & Zoze is the best place to stay in cuba:D
    Norway, Female, 18-24
  • 9.1

    Superb

    19 Apr 2018
    Victor and Zoe definitely made my first trip to Havana very comfortable:) Victor has useful information and helped with everything I needed. Everything was clean, location is pretty good and quite. Will recommend to anyone. Thanks!
    Israel, Male, 25-30
  • 8.9

    Fabulous

    02 May 2018
    A very welcoming and homely stay. Victor speaks good English and was very helpful with tips for Havana and organising our onward travel.
    Australia, Couple, 31-40
Read all reviews

Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Towels Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Ceiling Fan
  • Hair Dryers
  • Hot Showers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Tours/Travel Desk
  • Wake-up calls


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