Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Info:

PLEASE CONTACT US AT +593984399066

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our hostel has a large, breezy chill-out area on our terrace with hammocks and beautiful views over the city and the mountains in the distance. We offer spacious single and double rooms and dorms, all with private bathrooms and fans. We have a spacious kitchen, a barbecue area, two dining rooms, Wi-Fi and safe parking. Mobile homes are also welcome.

Just a short bus ride away from our hostel you can find lagoons and waterfalls, green rivers, visit the Quechua’s ethnic groups, or try rafting (Tena is considered one of the best rafting destinations in South America). We encourage you to also enjoy the food of the region, or the nightlife in the city, which is especially nice on the weekends. Tena is a gathering point for tourists who want to enjoy the Amazon region of Ecuador. You can reachTena in only 3 hours by bus from Baños or in 4 hours from Quito.

Zumag Sisa Policies & Conditions:
Cancellation policy: 24h before arrival.
Payment upon arrival by cash.

Check in from 1.00 PM.
Check out before 11:30

Taxes included.
Breakfast not included - available for 3 USD per person per day.

24 hours reception.
No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 10.0

  • Location 8.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    21 Oct 2019
    If you visit Tena, I really recommend to stay at this hostel! Marcia will make you feel very welcome, she helps you with everything, organizing tours and giving great advice about places to go. There is really no need to book tours in advance, Marcia can book tours for you and she will make sure you get better deals. When I went to the rainforest, Marcia lend me boots for the day without any additional cost. She just wants to make sure you have a great time in Tena.
    Switzerland, Male, 31-40
  • 10.0


    10 Aug 2019
    The owner was absolutely lovely! She helped us with excursions, buses, and restaurant suggestions. She clearly cares about her guests, the positive vibes about her space (freshly painted and brightly colored walls and murals) and the cleanliness of indoor and outdoor spaces. Would definitely stay again!
    USA, Female, 25-30
  • 10.0


    17 Mar 2019
    Zumag Sisa is my home away from home. There are many private rooms and a dorm as well that all have private bathrooms. This hostal is very clean and organized, it is cleaned every day, the sheets are always fresh. The third floor has a terrace with chairs and hammocks with a great view of the mountains. Marcia is the sweetest lady, with an amazing husband Pablo. The family can help you with anything you might need and give you advice on how to get to local activities. I will definitely return.
    USA, Female, 18-24
  • 10.0


    11 Jan 2019
    Felt so welcome i thought of it as my home and family the moment i stepped in !! Evert de Holland !!! Mucho Gusto!
    Netherlands, Male, 41+
  • 10.0


    23 Nov 2018
    Exceptionally friendly staff and very welcoming atmosphere. The chill-out area on the Terrace has comfy hammocks and stunning views. The people really make you feel like at home, they were very helpful and offered good advice on how to get around and what to do on a budget. Also, great value for money! Highly recommend this place if you want to stay in Tena to explore the Amazon!
    Germany, Female, 18-24
  • 10.0


    12 Oct 2018
    Very good located hostel and close to the bus terminal. Rooms are clean and spacious. The Kitchen has all what a traveller needs. The owners are the most friendly people in Ecuador and gave us very good insiders obout where to eat and where to go (touristics spots). Try the Empanadas de queso next door. Thanks for everything Zumag Sisa!!
    Germany, Male, 18-24
  • 9.7


    04 Jul 2019
    Zumag Sisa is an amazing hostel and I thoroughly enjoyed my stay there! Everyone was incredibly welcoming and made sure my stay in Tena was one to remember. Would definitely recommend and would gladly return!
    Kenya, Female, 18-24
  • 9.4


    04 Dec 2019
    I had a really nice stay at Zumag. Marcia was really welcoming and helpful. We had some good chats and she gave some great advise on things to do around Tena. My room was good and the rooftop terrace was nice a comfortable to relax and also meet other travellers and guests Thank you.
    England, Male, 31-40
  • 9.1


    12 Dec 2018
    Good location in Tena. 10 minutes from the bus station and on the Main Street. Still quite. The owner is very friendly and helped us organise our rafting trip, even though we got in late at like 9:40pm. Would stay here again
    Ireland, Male, 31-40
  • 8.3


    09 Apr 2019
    Interesting place, I only stayed one night. The host was very friendly, as was her daughter. Seemed there were many different activities offered. Room was fine, has a fan, bathroom was fine, water never got hot but it's so hot in Tena cool water was fine. Location is okay, it's a good bit of a walk from the central part of the city. She offers breakfast for $3 which felt fair but I did notice that she gave way more breakfast portions to the men guests (I'm a female) so that felt weird.
    USA, Female, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Microwave
  • Outdoor Terrace
  • Parking
  • 24 Hour Reception
  • Bicycle Hire
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi