Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Info:

PLEASE CONTACT US AT +593984399066

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Our hostel has a large, breezy chill-out area on our terrace with hammocks and beautiful views over the city and the mountains in the distance. We offer spacious single and double rooms and dorms, all with private bathrooms and fans. We have a spacious kitchen, a barbecue area, two dining rooms, Wi-Fi and safe parking. Mobile homes are also welcome.

Just a short bus ride away from our hostel you can find lagoons and waterfalls, green rivers, visit the Quechua’s ethnic groups, or try rafting (Tena is considered one of the best rafting destinations in South America). We encourage you to also enjoy the food of the region, or the nightlife in the city, which is especially nice on the weekends. Tena is a gathering point for tourists who want to enjoy the Amazon region of Ecuador. You can reachTena in only 3 hours by bus from Baños or in 4 hours from Quito.

Zumag Sisa Policies & Conditions:
Cancellation policy: 24h before arrival.
Payment upon arrival by cash.

Check in from 1.00 PM.
Check out before 1.00PM

Taxes included.

Please provide us your phone number in the comment section so we can send you some information.

24 hours reception.
No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 10.0

  • Location 9.4

  • Staff 10.0

  • Atmosphere 9.4

  • Cleanliness 9.4

  • Facilities 9.7

Latest Reviews

  • 10.0


    24 Jan 2022
    Un hostal con ubicación perfecta para organizar tours y irse a la ciudad de Tena. La duena es muy amable y el servicio sin compromiso. Hasta la próxima vez!
    Germany, Male, 18-24
  • 10.0


    28 Nov 2021
    Best value hostel in Tena, go for it :)
    Mexico, Male, 18-24
  • 10.0


    03 Nov 2021
    The owner was amazing! Very nice and welcoming. Totally recomended
    Canada, Male, 25-30
  • 10.0


    21 Oct 2019
    If you visit Tena, I really recommend to stay at this hostel! Marcia will make you feel very welcome, she helps you with everything, organizing tours and giving great advice about places to go. There is really no need to book tours in advance, Marcia can book tours for you and she will make sure you get better deals. When I went to the rainforest, Marcia lend me boots for the day without any additional cost. She just wants to make sure you have a great time in Tena.
    Switzerland, Male, 31-40
  • 10.0


    10 Aug 2019
    The owner was absolutely lovely! She helped us with excursions, buses, and restaurant suggestions. She clearly cares about her guests, the positive vibes about her space (freshly painted and brightly colored walls and murals) and the cleanliness of indoor and outdoor spaces. Would definitely stay again!
    USA, Female, 25-30
  • 9.7


    30 Apr 2022
    The lady that manage the hostel is amazing! She is really nice and always right to give advice, and treat everyone as one of the family! The inly thing you should count- no hot water in this hostel
    Israel, Male, 25-30
  • 9.7


    04 Jul 2019
    Zumag Sisa is an amazing hostel and I thoroughly enjoyed my stay there! Everyone was incredibly welcoming and made sure my stay in Tena was one to remember. Would definitely recommend and would gladly return!
    Kenya, Female, 18-24
  • 9.4


    04 Dec 2019
    I had a really nice stay at Zumag. Marcia was really welcoming and helpful. We had some good chats and she gave some great advise on things to do around Tena. My room was good and the rooftop terrace was nice a comfortable to relax and also meet other travellers and guests Thank you.
    England, Male, 31-40
  • 8.9


    11 Apr 2022
    Had an incredibly enjoyable stay here in Tena. The hostel itself has everything you could reasonably want and the owner is one of the most helpful hostel staff I have ever encountered. She will recommend you activities depending on the day and make sure that you know all the ins and outs of how to get there, how much to pay etc. I would thoroughly recommend.
    England, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Microwave
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Wi-Fi