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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/21

a&o Aachen Hauptbahnhof

Book more than 7 days in advance for Free Cancellation.
7.4
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

The a&o Aachen Hauptbahnhof offers single, twin and family rooms with shower and toilet in the hotel part, and dorms with shower and toilet in the hostel part.
We look forward to welcoming you in the most western German city!

- 24 hours reception
- 'All you can eat' breakfast for just 7 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA und Master, Maestro
- For 5 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.9

  • Security 7.4

  • Location 8.6

  • Staff 7.6

  • Atmosphere 6.6

  • Cleanliness 7.9

  • Facilities 6.9


Latest Reviews

  • 10.0

    Superb

    05 Oct 2018
    Good in every possible way, perfect location, friendly and helpful staff, clean and nice. The only possible disadvantage (for those who are sensitive to noise) is noise made by trains, but I didn't mind. I would stay here again, for sure!
    Serbia, Female, 25-30
  • 8.9

    Fabulous

    26 Nov 2018
    Hostel convenient to train station and centre of town. Main reception contact friendly and helpful but another girl behind counter that we approached later didn't speak English. Family room and facilities very good and clean. Breakfast very good.
    Australia, Mixed Group, 41+
  • 8.0

    Fabulous

    04 May 2019
    Despite my rather strange room mates, who were good at making noise during the night and completely unsociable, I had an enjoyable night’s stay at the hostel where I received a warm welcome from the helpful staff who served me. The bed was very comfortable and the facilities available were more than satisfactory. Overall, I would recommend anyone to stay at the hostel as long as you can tolerate unsociable people!
    England, Male, 18-24
  • 8.0

    Fabulous

    28 Dec 2018
    Nice place for a couple of nights. Good location, nice hot showers and a pool table in the bar.
    England, Male, 31-40
  • 7.1

    Very Good

    25 Nov 2018
    Hostel is right next to hbf. I wouldn't have stayed here if I had options. The building looks indeed like an old hospital. Walls were full of splatters of something and the rooms were very gloomy with plastic mattresses. Staff were ok. No lockers for valuables in the room. Okay for one night stay, depressing if you have to stay more
    Finland, Female, 18-24
  • 7.1

    Very Good

    13 Oct 2018
    Little bit far from the city center. It's still a nice place te be
    France, Male, 31-40
  • 6.6

    Good

    19 Apr 2019
    The location of this place is perfect... However, we were met with surprise at not having our own bed sheets, as if that's normal (I've stayed in over 100 hostels and can safely say it isn't), then had to pay for the privilege. Came back one night and the sheets were randomly removed from bed. Went to reception, faced with a dude who literally couldn't care less. Also dorms are small, charger points in awkward places, no bedside table or lamp, etc. And no lockers at all. Fairly bland place.
    England, Male, 25-30
  • 5.7

    Rating

    25 Jun 2019
    It's exactly what you expect. A 20 euro bed (plus 3.5 for sheets) to sleep on at night. Staff doesn't care what you have to say to them, they won't help you. Rooms are kinda creepy but hey, you get what you pay for.
    USA, Male, 18-24
  • 5.7

    Rating

    16 Dec 2018
    Not much to choose from in Aachen but although this place is cheapest I still thought it was overpriced for such an ordinary stay. There’s a kitchen you can use for 20€ deposit but it’s poorly equipped for such a large chain hostel. There are no lockers. People in my dorm were sleeping on the bedding with no sheets. Cleaning in the dorm was only stripping the beds and taking the bin out of the bathroom, so the floors got a bit messy. Good thing was lots of power points in the room.
    Australia, Female, 18-24
  • 2.9

    Rating

    31 May 2019
    In the property description it states that there are lockers but in fact there were no lockers available making the description false. Additionally the room was small and cramped with the beds far too close for comfort and the extra charge for linen meant that it is definitely overpriced.
    England, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Breakfast Not Included
  • Cable TV
  • Children's Play Area
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
Entertainment
  • Pool Table
  • Wi-Fi


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