Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Aachen Hauptbahnhof

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

The a&o Aachen Hauptbahnhof offers single, twin and family rooms with shower and toilet in the hotel part, and dorms with shower and toilet in the hostel part.
We look forward to welcoming you in the most western German city!

- 24 hours reception
- 'All you can eat' breakfast for just 7 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA und Master, Maestro
- For 5 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe
- Parking slot (12 € per day) View House Rules

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Reviews & Ratings

  • Value For Money 6.9

  • Security 7.7

  • Location 8.3

  • Staff 7.1

  • Atmosphere 5.7

  • Cleanliness 7.5

  • Facilities 6.3

Latest Reviews

  • 10.0


    19 Oct 2019
    Excellent. Friendly, English-speaking staff. Comfortable, firm bed. Good shower. Very clean. Nice atmosphere in the common area. Next to the train station :-) Recommended!
    Sweden, Female, 41+
  • 8.9


    27 Sep 2019
    My 2nd time at this hostel. I like it and this time I was prepared. Since this hostel is next to the Aachen Hbf, I brought earplugs which are essential here. The breakfast is good - not too fancy, but I left the hostel full in the morning. The staff are helpful. Actually the only problem I had was that my roommates wouldn't close the door behind them properly, so once at 11:30 pm I opened the door without using the keycard. Inside there was nobody, everyone was out at parties. I'll be back.
    Poland, Male, 31-40
  • 8.0


    31 Aug 2019
    The hostel was very well located, clean and with good facilities. Yet, There were a few avoidable situations. One person of the staff showed me the longest, not the shortest way to get to the old town. She also gave me the wrong indication to get to a concert. I had to get a taxi and got there late.
    Portugal, Female, 41+
  • 8.0


    07 Jun 2019
    only stayed for 1 night, everything was clean, felt a bit overpriced
    Germany, Male, 18-24
  • 8.0


    04 May 2019
    Despite my rather strange room mates, who were good at making noise during the night and completely unsociable, I had an enjoyable night’s stay at the hostel where I received a warm welcome from the helpful staff who served me. The bed was very comfortable and the facilities available were more than satisfactory. Overall, I would recommend anyone to stay at the hostel as long as you can tolerate unsociable people!
    England, Male, 18-24
  • 7.7

    Very Good

    08 Sep 2019
    Loud surrounding. Doors are loud.
    Ecuador, Male, 41+
  • 6.6


    19 Apr 2019
    The location of this place is perfect... However, we were met with surprise at not having our own bed sheets, as if that's normal (I've stayed in over 100 hostels and can safely say it isn't), then had to pay for the privilege. Came back one night and the sheets were randomly removed from bed. Went to reception, faced with a dude who literally couldn't care less. Also dorms are small, charger points in awkward places, no bedside table or lamp, etc. And no lockers at all. Fairly bland place.
    England, Male, 25-30
  • 5.7


    25 Jun 2019
    It's exactly what you expect. A 20 euro bed (plus 3.5 for sheets) to sleep on at night. Staff doesn't care what you have to say to them, they won't help you. Rooms are kinda creepy but hey, you get what you pay for.
    USA, Male, 18-24
  • 4.9


    03 Oct 2019
    Lift not working. We had to pay extra €3.50 for the bedsheets
    India, Couple, 25-30
  • 2.9


    31 May 2019
    In the property description it states that there are lockers but in fact there were no lockers available making the description false. Additionally the room was small and cramped with the beds far too close for comfort and the extra charge for linen meant that it is definitely overpriced.
    England, Male, 25-30
Read all reviews


  • Free City Maps
  • Free WiFi
  • Breakfast Not Included
  • Cable TV
  • Children's Play Area
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Pool Table
  • Wi-Fi