Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Berlin Hauptbahnhof

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

The a&o Berlin Hauptbahnhof was completely refurbished in March 2019 and has very modernly furnished rooms and business suites. The spacious lobby and entrance area with bar, billiards and table soccer create an inviting atmosphere with international charm. The a&o is in a central yet quiet location.
The a&o Berlin Hauptbahnhof is just 10 minutes by foot from the Berlin Central Station. In spite of its central location the hostel is on a quiet side street. Due to its excellent location, the a&o can be easily reached by car, train or bus, and with its superb connections it is an ideal starting point for excursions into Berlin.
In addition to the modern rooms and business suites, the centrally located a&o Berlin Hauptbahnhof has common rooms and conference rooms for relaxing and working. The unique rooftop terrace bar has a breath-taking panorama view of the metropolis Berlin a highlight of this location. For those arriving by car or bus there are numerous parking spaces available.

- 24 hours reception
- 'All you can eat' breakfast for just 7 EUR from 6:00 till 10:00 am (7:00 till 11:00 am at the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non smoking rooms
- daily newspaper
- check-out till 10:00 am (11:00 am at the weekend)
-Late-Check-Out till 2:00 pm on request (10,00 Euro per room extra, only for private rooms)
- check-in at 3:00 pm
-free wifi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours,') and information
- credit cards VISA und Master, Maestro
- Electric car charging station
- For 5 EUR per night, you are allowed to bring your dog (only in private rooms).
-billard and table football
-free house safe View House Rules

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Reviews & Ratings

  • Value For Money 7.5

  • Security 8.3

  • Location 7.7

  • Staff 8.4

  • Atmosphere 7.6

  • Cleanliness 8.4

  • Facilities 7.9

Latest Reviews

  • 10.0


    18 Jun 2019
    Clean, modern and well situated.
    England, Female, 31-40
  • 9.4


    15 Jun 2019
    Very good stay!! 😄
    India, Male, 18-24
  • 9.4


    26 Apr 2019
    We got to hostel a bit late The staff were helpful in checking us in The room was very clean the place is value for money
    England, Male, 41+
  • 9.1


    04 Jun 2019
    One and only hostel I stayed in during my 3 week trip to Europe. Honestly better than some of the hotels I paid for! Staff is there 24/7. They were very nice and helpful. Fun area to hang out, play pool, chill at the bar. I stayed in an 8 bed dorm. It was quiet in the room at night which I wasn’t expecting and was very happy about. 5 minute walk to Berlins largest transportation/train station. A few restaurants also walking distance. Bathroom and shower were nice for a hostel. Enjoyed my stay.
    USA, Female, 31-40
  • 8.3


    05 Jul 2019
    Huge place, more like a school dorm than anything else. Hotel feel in the front area, but too many kids toys play areas, not really a hostel feel. No activities or things to do/see. Very nice staff at the front, rooms were cleaned daily and bathrooms ensuite were nice
    USA, Male, 31-40
  • 7.7

    Very Good

    11 Jul 2019
    Overall, I enjoyed my stay at the a&o Berlin Hauptbahnhof. The facilities were very clean and the location was great (if you don't mind either walking for 20-30 minutes or taking an S or U-Bahn ride). The only thing that concerned me is that I think one of the people in my 8-person dorm was staying past his booking, as his key card didn't work and someone just let him into the room. When I brought this to the attention of the front desk, they didn't seem concerned and just waved it off.
    USA, All Female Group, 18-24
  • 6.9


    23 Jun 2019
    Booked an all female room, to which there was a MAN in... when I realised this to the staff they were more than happy to move him. The location is very good from the train station, but most monuments were a little way out. The room was meant to be cleaned, however, my bed smelt of sick and then on further inspection looked as though someone had thrown up from the top bunk onto the bottom. My pizza box which didn’t fit in the bin, along with several bottles of alcohol were not removed.
    England, Female, 18-24
  • 6.6


    30 May 2019
    My dorm bed was half of a bed for two people. The other half was rented out to a total stranger.
    Netherlands, Male, 18-24
  • 5.7


    24 Jul 2019
    Add fans or air conditioners in the rooms in summer. Couldn't sleep for hours while sweating
    India, Male, 18-24
  • 5.1


    13 Jul 2019
    Backpackers Beware: unless you are staying one night and taking advantage of its location near Berli HBF, don’t come here. It’s a commercial chain hostel that is soulless and profit focused. Actually, if you need to find a place to stay near HBF choose any place else. The rooms and bathrooms smell like piss. You have to make your own bed as well, which I acknowledge is a part of staying in some hostels, but for as large scale of an operation A&O Hostel (Hotel?) is running it’s pathetic.
    USA, Male, 18-24
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  • Free City Maps
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Pool Table
  • Wii