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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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a&o Berlin Hauptbahnhof

Book more than 7 days in advance for Free Cancellation.
8.0
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The a&o Berlin Hauptbahnhof was completely refurbished in March 2019 and has very modernly furnished rooms and business suites. The spacious lobby and entrance area with bar, billiards and table soccer create an inviting atmosphere with international charm. The a&o is in a central yet quiet location.
The a&o Berlin Hauptbahnhof is just 10 minutes by foot from the Berlin Central Station. In spite of its central location the hostel is on a quiet side street. Due to its excellent location, the a&o can be easily reached by car, train or bus, and with its superb connections it is an ideal starting point for excursions into Berlin.
In addition to the modern rooms and business suites, the centrally located a&o Berlin Hauptbahnhof has common rooms and conference rooms for relaxing and working. The unique rooftop terrace bar has a breath-taking panorama view of the metropolis Berlin a highlight of this location. For those arriving by car or bus there are numerous parking spaces available.

- 24 hours reception
- 'All you can eat' breakfast for just 7 EUR from 6:00 till 10:00 am (7:00 till 11:00 am at the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non smoking rooms
- daily newspaper
- check-out till 10:00 am (11:00 am at the weekend)
-Late-Check-Out till 2:00 pm on request (10,00 Euro per room extra, only for private rooms)
- check-in at 3:00 pm
-free wifi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours,') and information
- credit cards VISA und Master, Maestro
- Electric car charging station
- For 5 EUR per night, you are allowed to bring your dog (only in private rooms).
-billard and table football
-free house safe View House Rules

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Reviews & Ratings

  • Value For Money 7.7

  • Security 8.4

  • Location 8.1

  • Staff 8.5

  • Atmosphere 7.5

  • Cleanliness 8.2

  • Facilities 7.8


Latest Reviews

  • 9.7

    Superb

    22 Aug 2019
    Excellent accommodation, only for one night but would stay again! Location is in residential area so very quiet at night, but also very close to main train station, so convenient for making travel connections and seeing the city.
    Scotland, Female, 25-30
  • 9.1

    Superb

    27 Sep 2019
    Great location, very close to Berlin's central train station making it very easy to travel around the city. Room was clean with modern decor, fairly spacious and beds were very comfy! Good atmosphere in the communal areas. Would recommend.
    England, Female, 25-30
  • 8.6

    Fabulous

    13 Aug 2019
    Everything was lovely apart from the shower facilities: having one en-suite shower for a 6-person dorm means people who have to leave early wake up those who are sleeping in, and it means there’s a queue for the shower and no choice of picking a different shower to use. A communal shower room/bathroom would make more sense for the larger dorm rooms. Working area and reception area downstairs were good for working from. Breakfast was great, and the staff were very helpful.
    England, Male, 25-30
  • 8.0

    Fabulous

    28 Sep 2019
    Great place
    Canada, Male, 25-30
  • 7.7

    Very Good

    05 Aug 2019
    The staff preferred talking to each other over checking customers, very frustrating when you are lining up for extended periods of time
    New Zealand, Female, 25-30
  • 6.6

    Good

    04 Oct 2019
    Shower room was smaller than normal. Not enough staff to properly take care of long check in lines. Staff was nice though and did their best even though they did not have enough help.
    USA, Male, 31-40
  • 6.3

    Good

    02 Sep 2019
    If you are just staying for one night like I did it might be alright, but for more I wouldn't recommend it. There are no lockers in the wrong, so nowhere to store your valuables, and it just feels like a hotel, with 8-bed rooms. It has a really good location, but there is many hostels in the area, so if I come back to Berlin again, I would pick another one.
    Denmark, Couple, 18-24
  • 5.7

    Rating

    20 Aug 2019
    Let’s start with how rude the staff are. If you don’t speak German, they don’t care about you. extremely disrespectful. I watched the staff go from smiles and laughs to this rude attitude depending on the language of the guest. No real security, anyone can just walk in and out and around the hostel. There were kids running around screaming all night and the maid doesn’t really clean the room or bathroom - I watched her a few afternoon. only good thing is the location to the train station.
    Canada, Male, 25-30
  • 5.7

    Rating

    24 Jul 2019
    Add fans or air conditioners in the rooms in summer. Couldn't sleep for hours while sweating
    India, Male, 18-24
  • 4.6

    Rating

    29 Aug 2019
    This hostel was definitely the worst I have stayed in ultimately because it was summer time and they have no provision in the rooms to help keep guests cool. I passed a nightmare 3 nights with hardly any sleep in 30+° weather in a small room with 8 people and two windows that only opened to a few inches. If the hostel simply made a small investment to get large fans for the rooms then it would have helped the sauna like conditions.It is also about an hour's walk to any of the centre's locations.
    New Zealand, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Washing Machine
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
Entertainment
  • Pool Table
  • Wii


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