Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 1 days in advance for Free Cancellation.
7.1
  • Great Location
  • Helpful Staff
  • Good Cleanliness
Read all reviews

Property Description

The a&o Berlin Mitte welcomes its guests completely renovated in a new design. It is centrally located in the district Mitte and well connected to the transport network. Neighboring to Kreuzberg, with only two underground stations to Alexanderplatz and a 10-minute walk to Ostbahnhof, it is the ideal base for exploring the city. With 479 modern single, double, family and shared rooms, there is a wide choice of room types - whether backpacker, group or family: everyone will find the right bed. All rooms have a bathroom with toilet, shower and the most important hygiene items. The reception and the snack bar in the design lobby are available 24 hours a day, as well as free highspeed Wi-Fi throughout the hostel. In addition: a beer garden, guest kitchen and laundry, bicycle rental, reading corner, air hockey and football table etc.

- 24-hour reception and snack bar
- All you can eat' breakfast for just 7.9 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- Free Wi-Fi in all public areas and rooms
- Free gym
- Check-out by 10 a.m. (on weekends: 11 a.m.)
- Late check-out until 2 p.m. on request (10 € per room, private room only)
- Non-smoking only
- Multilingual, friendly staff
- Ticket sales and information day and night
- Air hockey and tabletop football
- Laundry and kitchen for guests
- Sky Premium TV in the lobby
- Children's play area
- Car parking (19 € per day)
- Electric car charging station
- ATM in the hostel
- Free safe at the reception
- Your pet is welcome for 10 € per night (private room only)
- Meeting rooms with equipment bookable
- Coworking Space in the design lobby View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.3

  • Security 7.5

  • Location 7.9

  • Staff 6.6

  • Atmosphere 7.0

  • Cleanliness 6.6

  • Facilities 7.0


Latest Reviews

  • 8.9

    Fabulous

    29 Dec 2021
    The hostel is quite large and feels a bit impersonal. However, it is very secure and clean and relatively well placed near public transit lines. For those hoping to make use of the kitchen, be aware that only one person can access it at a time, and that it isn't very well stocked (no oven, bowls or forks, for instance). But, it served my purposes well enough. Pretty good bang for the buck.
    USA, Female, 18-24
  • 8.6

    Fabulous

    30 Dec 2021
    It was very central and worth the money. It’s as good as a hostel can be.
    Sweden, Mixed Group, 18-24
  • 8.3

    Fabulous

    27 Dec 2021
    Wir waren zu viert in einem Viererzimmer. Das Zimmer war leider sehr klein, sodass das Zimmer schon komplett voll war, sobald sich jeder aufgestellt hatte. Für längere Aufenthalte wäre ein größeres Zimmer angenehmer gewesen. Wir hatten jedoch trotzdem viel Spaß, die Zimmer waren sauber, Check-in und -out schnell und die Lage unschlagbar. Die Anbindung an den ÖPNV war gut und alle wichtigen Orte innerhalb kürzester Zeit erreichbar. Wir empfehlen es weiter :)
    Germany, Mixed Group, 18-24
  • 6.6

    Good

    14 Dec 2021
    The stuff is extremely rude and clumsy, simply no manners or any courtesy of any sort here. They were plain offensive and abusive to an astonishing degree.
    Italy, Male, 25-30
  • 6.0

    Good

    18 Dec 2021
    It looks different at photos and sincerely when I came into the room wasn't what I expected, it's too big to have this type of service, they don't pay to much attention, and poorly see or can talk to the staff.
    Guatemala, Female, 31-40
  • 5.7

    Rating

    27 Dec 2021
    A bald staff was very impatient and rude. He even asked me to come back in 10 min when I went to order a beer because he was busy.
    Brazil, Male, 31-40
  • 4.9

    Rating

    25 Dec 2021
    More later in hotelreview.bom joking does so don't kill going here for bombing morons. Jains buy sone building in morality in feeling not killing!
    Hungary, Mixed Group, 41+
  • 4.6

    Rating

    24 Dec 2021
    Most rude front desk people I’ve ever had the displeasure of dealing with. He would not help us because he was “too busy” yet was just standing there for hours. This was after clearly helping out the person in front of us with no issues. Another person tried to ask him a question, and he said “I can only answer if it’s a short question, I am too busy right now. Please ask someone else”. The someone else then rudely answered “it’s right there on the glass”. The room also smelled terrible.
    USA, Male, 18-24
  • 4.3

    Rating

    28 Dec 2021
    Security and kitchen should improve
    Peru, Female, 18-24
  • 3.7

    Rating

    24 Dec 2021
    It was thee worst experience I had since travelling. On my 3rd night I was already not happy, the staff were thee most rude, unhelpful and untrained people I have ever met… Check in on the 24th was the worst experience, then I struggled to getting bedding as my bed never had. With the list going on, the 4th night I had done my washing in the washing machine, but with the dryer it never dried my clothes. After reporting it, i was told it was a third part who owned it yet there was no contacts
    South Africa, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Children's Play Area
  • Common Room
  • Elevator
  • Fitness Centre
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Towels Not Included
  • Washing Machine
Services
  • 24 Hour Reception
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
Entertainment
  • Pool Table
  • Wi-Fi


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