Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 1 days in advance for Free Cancellation.
7.1
  • Great Location
  • Helpful Staff
  • Good Cleanliness
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Property Description

The a&o Berlin Mitte welcomes its guests completely renovated in a new design. It is centrally located in the district Mitte and well connected to the transport network. Neighboring to Kreuzberg, with only two underground stations to Alexanderplatz and a 10-minute walk to Ostbahnhof, it is the ideal base for exploring the city. With 479 modern single, double, family and shared rooms, there is a wide choice of room types - whether backpacker, group or family: everyone will find the right bed. All rooms have a bathroom with toilet, shower and the most important hygiene items. The reception and the snack bar in the design lobby are available 24 hours a day, as well as free highspeed Wi-Fi throughout the hostel. In addition: a beer garden, guest kitchen and laundry, bicycle rental, reading corner, air hockey and football table etc.

- 24-hour reception and snack bar
- All you can eat' breakfast for just 8,90 EUR from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- Free Wi-Fi in all public areas and rooms
- Free gym
- Check-out by 10 a.m. (on weekends: 11 a.m.)
- Late check-out until 2 p.m. on request (12,50 EUR per room, private room only)
- Non-smoking only
- Multilingual, friendly staff
- Ticket sales and information day and night
- Air hockey and tabletop football
- Laundry and kitchen for guests
- Sky Premium TV in the lobby
- Children's play area
- Car parking (19 EUR per day)
- Electric car charging station
- ATM in the hostel
- Free safe at the reception
- Your pet is welcome for 12,50 EUR per night (private room only)
- Meeting rooms with equipment bookable
- Coworking Space in the design lobby View House Rules

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Reviews & Ratings

  • Value For Money 7.1

  • Security 7.6

  • Location 7.9

  • Staff 6.5

  • Atmosphere 6.9

  • Cleanliness 6.5

  • Facilities 7.0


Latest Reviews

  • 9.1

    Superb

    23 Jun 2022
    Loved our stay here - amazing location and great staff! Check in was speedy and nice to find out that Private rooms don’t have to rent towels/linen etc. Surrounding streets are quite noisy so sleeping with the window open could be annoying if you can’t handle noise. Not a bad word to say, it has everything you need for a Berlin Adventure!
    England, Female, 25-30
  • 7.4

    Very Good

    25 Jun 2022
    Not a bad hostel just very hotel vibes. Room got extremely hot. No ventilation. Lots of school groups. Comfy bed. Working chargers. Nice people.
    Australia, Female, 18-24
  • 4.9

    Rating

    24 Jun 2022
    The hostel was packed with school kids running around. Check in took a good hour or so because of the number of students. For the cost of the hostel, sheets would have been nice to have without an extra charge. Lastly our entire floor stank of cheese, our bedroom was boiling with only a small window and no fan. Very hard to sleep at night.
    England, Couple, 18-24
  • 4.6

    Rating

    25 Jun 2022
    This really is a property where you pay for the low price in comfort, or rather lack thereof. The complex is huge, and they do a relatively good job to keep it clean with the hundreds of people coming in and out, but it was still very difficult to stay at the dorms in a&o. The rooms didn't have a fan, so with 8 people sleeping in a room in June, it was unbearably hot, & bathrooms were cleaned 3x/week. If it weren't for our bags, we were better off staying in one of the clubs all night instead.
    USA, Mixed Group, 25-30
  • 4.6

    Rating

    25 Jun 2022
    Complaints on a&o hostel 1. The rooms are suffocating (especially the dorms and the staff definitely doesn't help) 2. The bathrooms are not very clean 3. The hostel is huge with no social gatherings 4. Charging points are USB only. What if I have a laptop to charge? 5. There are probably a 1000 people staying at the hostel at a time, so no staff gives a damn about your experience
    India, Male, 25-30
  • 4.0

    Rating

    24 Jun 2022
    Stayed for one night. The elevator was not working had to climb 8 floors. The staircase was dirty filled with candy wrappers, empty alcohol bottles and was sticky. The room was cramped for 4 people (more appropriate for 2 beds than 4).
    India, Female, 25-30
  • 3.1

    Rating

    24 Jun 2022
    The most uncomfortable hostel I’ve ever visited. Don’t recommend at all. 0/10
    Israel, Female, 18-24
  • 2.6

    Rating

    24 Jun 2022
    This is one of my worst experience ever. I recommend everyone to avoid it as long as there is other options firstly,you enter the hostel, you see a huge line for checkin and only one employee is handling this. The fast checkin machine are broken. I finally got to my room, the guy said its in the 8th floor, then the elevator was broken too. The room is SUPER small and very hot and no fans and you cant open the window. Above all, you pay for the bed sheets and you have to change them yourself :)
    Egypt, Male, 25-30
  • 2.0

    Rating

    24 Jun 2022
    NEVER STAY HERE. The worst hostel I have ever stayed in. The staff were super uninterested and very unhelpful. Everything was broken. The elevator, water machine, the laundry and there was no AC. There was hour long lines at checkin. A man threw up in the lobby and they just left it for ages. Please spend your money elsewhere. This place is a s**t hole
    USA, Male, 18-24
  • 2.0

    Rating

    24 Jun 2022
    Terrible to say the least there elevator didn’t work and they didn’t have laundry service. The guests we extremely loud and rude, the outlet in my room didn’t work and it is right next to a huge homeless camp that smells. Would definitely recommend anywhere else but here.
    USA, Male, 18-24
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Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Children's Play Area
  • Common Room
  • Elevator
  • Fitness Centre
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Towels Not Included
  • Washing Machine
Services
  • 24 Hour Reception
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
Entertainment
  • Pool Table
  • Wi-Fi


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