Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.6
  • Great Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

The a&o Berlin Mitte welcomes its guests completely renovated in a new design. It is centrally located in the district Mitte and well connected to the transport network. Neighboring to Kreuzberg, with only two underground stations to Alexanderplatz and a 10-minute walk to Ostbahnhof, it is the ideal base for exploring the city. With 479 modern single, double, family and shared rooms, there is a wide choice of room types - whether backpacker, group or family: everyone will find the right bed. All rooms have a bathroom with toilet, shower and the most important hygiene items. The reception and the snack bar in the design lobby are available 24 hours a day, as well as free highspeed Wi-Fi throughout the hostel. In addition: a beer garden, guest kitchen and laundry, bicycle rental, reading corner, billiards and football table etc.

- 24-hour reception and snack bar
- All you can eat' breakfast for just 7.9 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- Free Wi-Fi in all public areas and rooms
- Check-out by 10 a.m. (on weekends: 11 a.m.)
- Late check-out until 2 p.m. on request (10 € per room, private room only)
- Non-smoking only
- Multilingual, friendly staff
- Ticket sales and information day and night
- Billiard and tabletop football
- Laundry and kitchen for guests
- Sky Premium TV in the lobby
- Children's play area
- Car parking (19 € per day)
- Electric car charging station
- ATM in the hostel
- Free safe at the reception
- Your pet is welcome for 10 € per night (private room only)
- Meeting rooms with equipment bookable
- Coworking Space in the design lobby View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.6

  • Security 7.7

  • Location 7.9

  • Staff 7.4

  • Atmosphere 7.5

  • Cleanliness 7.9

  • Facilities 7.6


Latest Reviews

  • 9.7

    Superb

    30 Dec 2019
    Very clean, 15 mins away from train station, helpful staff.
    Romania, Female, 25-30
  • 9.7

    Superb

    10 Dec 2019
    Has all the necessities in the room. Small space, but clean. All you can eat breakfast for only 7€ was well worth & the option for packed lunch if requested the night before was also useful. location was fairly central, only 10-15min walk from major train/bus. The staff were helpful and polite for the most part. Not particularly luxurious but perfectly good for sleeping and showering. Would stay again, but next time, would specifically ask to be placed in room farther away from hallway entrance.
    USA, Couple, 18-24
  • 9.7

    Superb

    23 Nov 2019
    The room is quite small for 2 people but since I was alone, it is enough. The bathroom was quite small but is complete — with handsoap, shower gel, and hair dryer. There is also housekeeping service available, which you can cancel — in exchange of a free drink. The hostel is quite big and the bar is open 24 hours a day. The location is quite accessible to the stations. I have stayed in other hostels in Berlin whenever I visit, but so far, I this is the best I‘ve stayed in.
    Philippines, Female, 25-30
  • 7.4

    Very Good

    29 Dec 2019
    location perfect staff were super friendly but so very, very inexperienced and slow with everything. it was a bit annoying having to wait so long for everything. rooms were clean, they even changed towels. price was a bit high for value though, it could easy have been 100-150€ cheaper (4 night stay) what the hostel lacks is a nice bar-like or living room-esque place in the hostel to chill, drink and meet people. now there's a lobby but that's not a really chill place to meet people.
    Netherlands, Male, 25-30
  • 7.4

    Very Good

    11 Dec 2019
    Nice place to stay, nice breakfast for 7€, the not so good part was the staff, and they send someone to stay in my full room at 4AM, clearly a mistake but after that we could'n sleep anymore.
    Portugal, Male, 25-30
  • 7.1

    Very Good

    30 Dec 2019
    The facilities and location were great. The logistics let them down sadly. Got there and was told they hadn’t booked a bed for my friend, even though the reservation was they had. They eventually resolved it by giving us a other room. Upon returning later that day at the time they provided we found our room had luggage already inside. Returning to the front desk to resolve the issue they then demanded the receipt from my credit card payment earlier. I didn’t have it. So they said there was nothi
    Canada, Male, 25-30
  • 7.1

    Very Good

    07 Dec 2019
    Sorry to say, but I have to pay extra for bed sheets and informed that it is compulsory. 3.5 Euro per person, strange it's not covered in room rent. Also it was not mentioned somehow in the welcome email as well as in booking confirmation email.
    India, Male, 31-40
  • 6.0

    Good

    03 Dec 2019
    Light in bathroom didnt work in the room. We were also refused service at the bar after we were mistaken for another group but your staff wouldnt listen to us when we tried to explain!!
    Scotland, Male, 25-30
  • 4.6

    Rating

    04 Dec 2019
    This hostel has no lockers so no security, anyone can walk in from the street. We constantly had kids knocking and running at our door. If you are a backpacker expecting to use a kitchen do not book here. Pathetic excuse of a kitchen I can’t believe they even pretend they have one. It’s a room with a dink, a fridge and an electric pan. No toaster, kettle, utensils etc. Location is good for east side gallery and some clubs but still half an hour walk to centre of town
    Australia, Female, 25-30
  • 4.0

    Rating

    16 Jan 2020
    Dirty everywhere, they never clean the bathroom, the beds are really dirty, in one night I already had a lot of stitches around my body, they make you pay for your blankets because they think that all travelers will be taking them to everywhere so if you don’t do it you have to pay 3€. Not recomendable.
    Mexico, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Children's Play Area
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Towels Not Included
  • Washing Machine
Services
  • 24 Hour Reception
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
Entertainment
  • Pool Table
  • Wi-Fi


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