Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group bookings
For groups of 10 or more persons:
- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:
- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.
Our reservation department will contact you.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Copenhagen Sydhavn

Book more than 2 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Our second a&o in Copenhagen has more than 200 modern rooms, all equipped with their own bathroom (WC/shower) and essential personal toiletries. The reception area and bar are available around the clock with helpful tips, tasty snacks, and drinks. High-speed internet is provided free of charge in all rooms and communal areas.
Our a&o is located just two stops away from the central train station, in the up and coming district of Sydhavnen. Thanks to excellent public transport connections, Copenhagen's sights can be reached quickly and easily. Harbours, parks, shopping, restaurants, and bars are all within easy reach. If arriving by car, there are parking spaces available at the hotel; it is best to reserve in advance.
We really love our inner courtyard as it's the perfect place to relax with a book on warm days. Those wishing to get active can let off steam with a round of table football or on our billiards table. For do-it-yourself lovers, kitchens and laundry facilities are available. There are meeting rooms for businesspeople and a co-working space in the charming Design-Lobby. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.6

  • Security 8.3

  • Location 7.2

  • Staff 8.5

  • Atmosphere 7.2

  • Cleanliness 7.8

  • Facilities 7.6

Latest Reviews

  • 9.4


    02 Aug 2022
    Great place to sleep while in Copenhagen
    Mexico, Female, 41+
  • 9.4


    22 Jul 2022
    This was the last stop on my two-week interrail, and it was the best hostel! New fasilities, and everything was very clean. It is located away from the city centre. You can rent a bike from them, witch was nice. I did not use the common space a lot, but they were very big. You can also buy fresh pizza from the bar, something i regret not trying.
    Norway, Female, 25-30
  • 8.9


    04 Aug 2022
    Overall, great hostel. Minor things I wish they improved: - Fan in the room to circulate air in the Summertime, because there’s no A/C - A way to label or claim the bunk bed that you’re in. Some hostels label the beds 101A, 101B, 101C, etc for room 101 and assign people to them individually. Or there can be a plastic label holder on the bed, where you can put your name. Otherwise, sometimes it’s difficult to tell if the bed is already claimed - Vending machine wouldn’t take my coins
    USA, Male, 31-40
  • 7.7

    Very Good

    11 Aug 2022
    Good location, good connectivity from the city center and nice facilities.
    India, Male, 25-30
  • 7.7

    Very Good

    20 Jul 2022
    Very practical hostel, a bit understaffed but the staff that was there was helpful. Bicycle hire and late checkout was pretty cheap which was nice. Not in the prettiest part of town, but Lonas Sandwich & Kaffebønner was a great breakfast/lunch alternative nearby, I can't recommend that place enough.
    Norway, Couple, 25-30
  • 7.1

    Very Good

    13 Aug 2022
    This place is essentially a hotel run like a hostel. Overall, everything is nice, new and very clean but the facilities are really lacking for backpackers. They got probably the worst kitchen I've ever seen in a hostel and there are only few plugs in the dorms which makes charging your stuff really difficult. The place was also heavily understaffed when I visited. I'd stay somewhere closer to the center next time.
    Finland, Female, 25-30
  • 6.9


    12 Aug 2022
    The room wasnt even cleaned and it was dirty when we checked in. The bathroom was messy with towels and tissue paper around. Even after reporting it to frontdesk the next day, it wasnt taken care of.
    India, Male, 25-30
  • 6.9


    23 Jul 2022
    Disappointed with the fact that we had to pay additional money for clean bedsheets. Additionally, we had to put the bedsheets, pillow cover and linen cover. There was no cupboard in the room to keep our belongings. Just 2 power sockets in a room of 4beds. Pretty costly, considering it is 30 mins away from the centre.
    India, Male, 25-30
  • 5.1


    29 Jul 2022
    I booked couple of nights in 4 bed mixed dorm but when I entered the room it wasn't cleaned toilets were dirty no papers seems like it hasn't been cleaned for sometimes In the past I have stayed in A&o hostels in other countries with great experience I informed the staff about cleaning issue they were like we don't have enough staff at the moment I was little disappointed during my stay.
    Finland, Male, 31-40
  • 4.9


    04 Aug 2022
    Cleaning was not done in rooms or lobby, they were short staffed, there was a bar but no-one to order (not even for coffee in the morning), there was a small kitchen (1 sink 2 hobs for 200 rooms) and no kitchenwear (basic ustensils for caution at reception). It's mostly a hotel with shared rooms instead of a hostel, and you have to pay extra for every basic service (even bedlinnen).
    Belgium, Female, 25-30
Read all reviews


  • Free City Maps
  • Free WiFi
  • Cable TV
  • Children's Play Area
  • Common Room
  • Cots Available
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Parking
  • Safe Deposit Box
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
  • Pool Table