Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group bookings
For groups of 10 or more persons:
- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:
- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.
Our reservation department will contact you.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Copenhagen Sydhavn

Book more than 2 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Our second a&o in Copenhagen has more than 200 modern rooms, all equipped with their own bathroom (WC/shower) and essential personal toiletries. The reception area and bar are available around the clock with helpful tips, tasty snacks, and drinks. High-speed internet is provided free of charge in all rooms and communal areas.
Our a&o is located just two stops away from the central train station, in the up and coming district of Sydhavnen. Thanks to excellent public transport connections, Copenhagen’s sights can be reached quickly and easily. Harbours, parks, shopping, restaurants, and bars are all within easy reach. If arriving by car, there are parking spaces available at the hotel – best to reserve in advance.
We really love our inner courtyard – it’s the perfect place to relax with a book on warm days. Those wishing to get active can let off steam with a round of table football or on our billiards table. For do-it-yourself lovers, kitchens and laundry facilities are available. There are meeting rooms for businesspeople and a co-working space in the charming Design-Lobby. View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.3

  • Location 7.2

  • Staff 8.4

  • Atmosphere 7.3

  • Cleanliness 7.9

  • Facilities 7.9

Latest Reviews

  • 9.4


    29 Nov 2021
    It'spitty not pay with cash.
    Romania, Male, 41+
  • 8.6


    27 Dec 2021
    It was clean and had everything I needed, I liked my time there and the staff was very kind.
    Mexico, Male, 18-24
  • 8.6


    23 Nov 2021
    Overall we liked it for a vacation for getting married in Denmark. Pros: Good location and connectivity. Breakfast was good even though it was paid. Staffs were friendly. Cons: 1. There was no internet in our room (4th floor) for a day and when I talked to the reception lady she informed that her liability is complete given there is internet on common area. Afterwards I insisted her and got a new room. 2. Rooms were smaller, could have been better. We had taken two bed ensuite.
    India, Male, 25-30
  • 8.3


    24 Nov 2021
    A little far, but worth the walk
    USA, Female, 25-30
  • 8.0


    03 Dec 2021
    Hostel gayet güzel merkeze 2 durak metro uzaklığında. Tek kötü yanı nevresime 3 euro vermiş olmamız! Onun haricinde gayet iyi tercih edilebilir!
    Turkey, Female, 18-24
  • 7.7

    Very Good

    26 Nov 2021
    The Hostel was clean and everything was good
    Egypt, Male, 31-40
  • 7.4

    Very Good

    25 Dec 2021
    Everything was good except Cleanliness
    Pakistan, Male, 25-30
  • 7.1

    Very Good

    03 Dec 2021
    They asked for extra money for some bedsheets which actually should be provided for free, terming it as COVID regulations which wasn't even mentioned on the hostel page. And on inquiry with the manager who wasn't really polite and nice at all, said whether to pay it or leave the hostel. Well, for a start the experience wasn't that good at all, but at midnight we had no other options but to pay.
    India, Male, 25-30
  • 6.6


    22 Nov 2021
    Its a good place but a bet far from city center But it was so disappointing when they asked for extra fees for the bed sheets and towels as its not like that in other a&o hostels And I hate the check in /check out difference hours which is too much for me as I am receiving the room without even the sheets applied so what do they do in 5 hours Next time I am definetly staying clooser to city center with a more flexible check in- check out hours place
    Jordan, Male, 18-24
  • 3.1


    26 Nov 2021
    I never stayed in dirtiest hostel. I never get the answer to any of my questions not even on your email not on reception!
    Croatia, Female, 31-40
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  • Free City Maps
  • Free WiFi
  • Cable TV
  • Children's Play Area
  • Common Room
  • Cots Available
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Parking
  • Safe Deposit Box
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
  • Pool Table