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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10* or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20* or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/29

a&o Düsseldorf Hauptbahnhof

Book more than 1 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The a&o Duesseldorf opened in August 2009 in its central location, not far from the Central Station. The a&o has modern rooms in various categories as well as a large, light-flooded lobby and bar.
The a&o Dusseldorf is just 900 meters from the Central Station and can be easily reached by streetcar in just a few minutes. The main shopping street is only 200 meters away. With its central location the a&o is easy to reach by car, train or streetcar, and is an ideal starting point for excursions into the city.
In addition to its comfortable rooms the a&o Hostel Dusseldorf also has modern common rooms and conference rooms to relax and work. The large, beautiful lobby and bar area provide a relaxed atmosphere and plenty of room to meet new people. The hostel has an underground parking garage available for guests arriving by car.

- 24 hours reception
- All you can eat' breakfast for just 7,9 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non smoking rooms
- daily newspaper
- check-out till 10:00 am (11:00 am at the weekend)
-Late-Check-Out till 2:00 pm on request (10,00 Euro per room extra, only for private rooms)
- check-in at 3:00 pm
-free wifi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours,') and information
- credit cards VISA und Master, Maestro (for free)
- For 10 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe
- Car Parking (15,00 € Per Day) View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.0

  • Location 8.4

  • Staff 7.8

  • Atmosphere 7.4

  • Cleanliness 8.2

  • Facilities 8.1


Latest Reviews

  • 10.0

    Superb

    18 Aug 2020
    really was clean and very nice .. i wish all the best for a&o
    England, Male, 41+
  • 9.7

    Superb

    25 Sep 2020
    Excelent place to stay, Clean, organized, in a very good location. Recommend. Good enviorment also.
    Brazil, Female, 25-30
  • 9.4

    Superb

    03 Aug 2020
    Very commercial hostel. Staff where friendly rooms where clean. Only problem was you had pay for your sheets it probably mentioned this in description. Everything was so was clean. A Good use for this hostel if your traveling through dusseldorf to airport and need a cheap and clean alternative to an expensive hotel.
    England, Male, 18-24
  • 8.9

    Fabulous

    05 Aug 2020
    Staff were super friendly! Only stayed for the one night but seemed like a nice clean place with good facilities.
    Australia, Female, 25-30
  • 8.0

    Fabulous

    02 Mar 2020
    Good location and value for money, not the true "hostel experience" but I would recommend it
    Belgium, Male, 25-30
  • 6.9

    Good

    25 Feb 2020
    Great rooms, terrible kitchen. 10 mins from HBF. You HAVE to sort out the process for women's rooms! A man walked into ours at 4pm and looked at my friend and I and said with delight- "Oh, you are all women here!" It is UNACCEPTABLE giving a man a keycard for a women's dorm. THIS IS NOT OK. We also pay extra for women's dorms, which is ridiculous. Why do we have to pay extra for safety and comfort? A&O staff have a duty of care to ensure this DOESN'T HAPPEN! The staff didn't seem to care.
    Australia, All Female Group, 31-40
  • 6.0

    Good

    18 Oct 2020
    The stuff was not really friendly. The facility is modern but unfortunately the rooms were not clean...the location ist not so close by the railway station as I expected it..unfortunately it's not a quite familiar hostel vibes more like a youth hostal....I can not recommend for someone who is looking forward to individual travelling. For someone who wants to stay anonymous and just visit others....ok
    Germany, Female, 25-30
  • 4.9

    Rating

    02 Sep 2020
    My friend and I arrived midday and we had to wait a couple hours before we could go to our rooms. We booked a mixed dorm for two nights and at the front desk when we were checking in the receptionist told us it was better for us to sleep in a female dorm (which we found very weird) because she said she “knows the people in the mixed dorms and its better for our safety to sleep in a female dorm” we were very shocked and a bit on edge about everything. Decided to leave and we got our money back...
    Belgium, Female, 18-24
  • 2.9

    Rating

    27 Feb 2020
    They said no where on their website that sheets where extra. They charged me to rent me on arrival, if I had known I may had chosen a different location. Furthemore, after renting sheets i find in my room two of the free beds came with sheets already.. The fit out was strange, two of the beds were pushed together like a double and me uncomfortable knowing i could have ended up sleeping in a bed with a stranger, I was lucky enough to be there to pick first. And there GUM in the bed!!
    Netherlands, Female, 25-30
  • 2.0

    Rating

    25 Sep 2020
    Worst service ever, I did try to re-schedule my booking I never got a reply, I am not expecting this to be answered immediately but despite my calls and emails, I got no response back at all. Will never recommend this place
    Mexico, Male, 25-30
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Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Washing Machine
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
Entertainment
  • Pool Table


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