Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10* or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20* or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Düsseldorf Hauptbahnhof

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Excellent Cleanliness
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Property Description

The a&o Duesseldorf opened in August 2009 in its central location, not far from the Central Station. The a&o has modern rooms in various categories as well as a large, light-flooded lobby and bar.
The a&o Dusseldorf is just 900 meters from the Central Station and can be easily reached by streetcar in just a few minutes. The main shopping street is only 200 meters away. With its central location the a&o is easy to reach by car, train or streetcar, and is an ideal starting point for excursions into the city.
In addition to its comfortable rooms the a&o Hostel Dusseldorf also has modern common rooms and conference rooms to relax and work. The large, beautiful lobby and bar area provide a relaxed atmosphere and plenty of room to meet new people. The hostel has an underground parking garage available for guests arriving by car.

- 24 hours reception
- All you can eat' breakfast for just 7,9 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non smoking rooms
- daily newspaper
- check-out till 10:00 am (11:00 am at the weekend)
-Late-Check-Out till 2:00 pm on request (10,00 Euro per room extra, only for private rooms)
- check-in at 3:00 pm
-free wifi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours,') and information
- credit cards VISA und Master, Maestro (for free)
- For 10 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe
- Car Parking (15,00 € Per Day) View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.2

  • Location 8.3

  • Staff 7.9

  • Atmosphere 7.4

  • Cleanliness 8.3

  • Facilities 8.0

Latest Reviews

  • 9.7


    04 Feb 2020
    I stayed only one night. The hostel is super close to the train station, staff is friendly and helpfull and the rooms are clean. It's not a cozy/backpacker/party atmosphere, so if you are looking for that you might be at the wrong place.
    Germany, Female, 25-30
  • 9.4


    16 Feb 2020
    Great hostel for staying at Dusseldorf. Breakfast was nice too!
    Greece, Male, 25-30
  • 9.4


    29 Jan 2020
    Was a decent stay in all fairness beds were comfortable and so were the pillows, but the lockers were only a cage under the bed so you can’t put the most valuable things in them such as phones or money, I was annoyed as 1 of the people who was staying in the same room kept coming in and out all the time until 2am and then someone else came in and started singing at 5am not the hostels fault though
    England, Male, 31-40
  • 8.6


    31 Jan 2020
    Very nice and affordable single room. No complaints.
    Finland, Male, 31-40
  • 8.0


    02 Mar 2020
    Good location and value for money, not the true "hostel experience" but I would recommend it
    Belgium, Male, 25-30
  • 8.0


    27 Jan 2020
    The hostel was very clean and modern and it was nice to have a private toilet and shower per room. The location was good and within walking distance to all major sites. As it is more like a hotel with bunk beds, there’s not much of an atmosphere for solo travellers. Also, I don’t understand why the price of the bedsheets isn’t in the total cost of the reservation.
    Australia, Female, 18-24
  • 7.7

    Very Good

    02 Feb 2020
    Great location to start with, within walking distance from Hauptbahnof (Railway station) and Aldstadt (Centre) but it doesn't have an usual hostel vibe, there's no kitchen or meeting area. There is a lobby, it has requisite vending machines and facilities. Staff were great. I was asked a 3,50 € charge for blankets, which was weird for me since every hostel provides blankets by default. Rest everything were great.
    India, Male, 18-24
  • 6.9


    25 Feb 2020
    Great rooms, terrible kitchen. 10 mins from HBF. You HAVE to sort out the process for women's rooms! A man walked into ours at 4pm and looked at my friend and I and said with delight- "Oh, you are all women here!" It is UNACCEPTABLE giving a man a keycard for a women's dorm. THIS IS NOT OK. We also pay extra for women's dorms, which is ridiculous. Why do we have to pay extra for safety and comfort? A&O staff have a duty of care to ensure this DOESN'T HAPPEN! The staff didn't seem to care.
    Australia, All Female Group, 31-40
  • 6.9


    30 Jan 2020
    I booked female room but when I checked in, there were guys in the room. I told the receptionist, she offered me another room and said I would be alone with four beds there. So I was relieved to spend time alone in the room. But in fact, later another girl came there. How strange it is. This is no good for security.
    Japan, Female, 18-24
  • 2.9


    27 Feb 2020
    They said no where on their website that sheets where extra. They charged me to rent me on arrival, if I had known I may had chosen a different location. Furthemore, after renting sheets i find in my room two of the free beds came with sheets already.. The fit out was strange, two of the beds were pushed together like a double and me uncomfortable knowing i could have ended up sleeping in a bed with a stranger, I was lucky enough to be there to pick first. And there GUM in the bed!!
    Netherlands, Female, 25-30
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  • Free City Maps
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Pool Table