Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10* or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20* or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Düsseldorf Hauptbahnhof

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The a&o Duesseldorf opened in August 2009 in its central location, not far from the Central Station. The a&o has modern rooms in various categories as well as a large, light-flooded lobby and bar.
The a&o Dusseldorf is just 900 meters from the Central Station and can be easily reached by streetcar in just a few minutes. The main shopping street is only 200 meters away. With its central location the a&o is easy to reach by car, train or streetcar, and is an ideal starting point for excursions into the city.
In addition to its comfortable rooms the a&o Hostel Dusseldorf also has modern common rooms and conference rooms to relax and work. The large, beautiful lobby and bar area provide a relaxed atmosphere and plenty of room to meet new people. The hostel has an underground parking garage available for guests arriving by car.

- 24 hours reception
- 'All you can eat' breakfast for just 7 EUR from 6:00 till 10:00 am (7:00 till 11:00 am at the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non smoking rooms
- daily newspaper
- check-out till 10:00 am (11:00 am at the weekend)
-Late-Check-Out till 2:00 pm on request (10,00 Euro per room extra, only for private rooms)
- check-in at 3:00 pm
-free wifi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours,') and information
- credit cards VISA und Master, Maestro (for free)
- For 5 Euro per night, you are allowed to bring your dog (only in double and single rooms).
-billard and table football
-free house safe View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.9

  • Security 8.3

  • Location 8.2

  • Staff 7.8

  • Atmosphere 7.1

  • Cleanliness 8.1

  • Facilities 7.5

Latest Reviews

  • 10.0


    19 Sep 2019
    Everything went as expected
    Germany, Male, 25-30
  • 9.4


    03 Oct 2019
    Amazing staff, sorted me out when the original room was unavailable. Got a mon-bunk in a four bed dorm - comfy! Also easy to order to the hostel from food delivery places (it was raining all day, don't judge me!).
    USA, Male, 31-40
  • 9.4


    23 Sep 2019
    Nice hostel in general though I short walk from everything
    England, Male, 18-24
  • 9.1


    12 Oct 2019
    Good place, friendly staff and the place is clean.
    Mexico, Male, 31-40
  • 8.0


    12 Oct 2019
    The hostel itself is really nice. There are two things that they must change They only have one staff member at all times to work behind the bar and hostel reception. That means, that we never get a chance to order food or drinks because they're always busy checking guests in. When one gets a chance to be served, you will get things like : frozen muffin which takes about 15 minutes to cook. Spaulding food selection
    Italy, Male, 41+
  • 7.4

    Very Good

    06 Oct 2019
    Everything was so good except staff there.
    Egypt, Male, 25-30
  • 5.4


    29 Sep 2019
    Don't charge to linen additionally you have mentioned clearly while on booking. Room Size is too small. The washroom is too small.
    Germany, Male, 31-40
  • 4.9


    20 Sep 2019
    Very noisy, staff wasn’t friendly and courteous
    Portugal, Male, 18-24
  • 4.0


    25 Sep 2019
    the male receptionist was rather unfriendly which made for a bad start when we arrived, but the problem was the way he dealt with it, he did not manage to help us with very simple and easy to do requests, then he forgot to tell us and give us sheets and bed covers, refused to put one of the females of the groups in a female room , forgot about us when he said ill b back , then returned and didnt even know why we'd been waiting there . Almost like he was high, which could have well been the case
    Spain, Male, 25-30
  • 3.7


    18 Oct 2019
    Wouldn’t stay at this chain again. The atmosphere is not meant for a young traveler, let alone a solo traveler. It was extremely expensive and for the very bare minimum. No security at all, anyone can walk in and out of the hostel at anytime and the front desk wouldn’t even see you. Not in a great location either at all. Bed also had hairs in it and I wasn’t given any pillow case. The pillow had stains and overall was very dirty.
    USA, Female, 25-30
Read all reviews


  • Free City Maps
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Pool Table