Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- 8 weeks prior to arrival date: free of charge
- from 55 days to 5 days prior to arrival date: 50% of the agreed total price
- from 4 to 2 days prior to arrival date: 75% of the agreed total price
- one day prior to arrival date: 90% of the agreed total price

We will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Frankfurt Ostend

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

In our brand new styled a&o Frankfurt Ostend, we've actually thought of everything: 24-hour service and snack bar, free Wi-Fi, kicker and pool table, meeting rooms, coworking space and children's play area. Bus and car parking spaces are also available so that those who arrive by car will not miss out on anything. If there are still open requests, our highly motivated employees are happy to help – and there is still a smile on top!

The a&o Frankfurt Ostend is designed in top modern „a&o: next generation“-style. In 226 single, double, family and shared rooms you sleep cheap, well connected and above all cozy. Whether as a backpacker, family, business traveler or school class – everyone will find the right bed. With the all-you-can-eat breakfast buffet and the 24-hour snack bar, you'll be well catered for. Free highspeed Wi-Fi throughout the house allows you to stay connected at all times. Optionally, as in all our a&o hotels, there is also the late check-out or packed lunches for little money.

The Hanauer Landstraße in Frankfurt has been honored as a hip creative mile, where designers and innovative companies are based. With the stop directly in front of the hotel door and the train station Frankfurt Ost in the immediate vicinity you are directly connected. Within walking distance you will reach the Hafenpark in a few minutes: a modern games and sports park – perfect for workout or relaxation. The Ostpark and Frankfurt Zoo are also around the corner.

Bed linen are included in private rooms. However, when you book a bed in a dorm room, we do charge €3.50 per bed per stay extra.
Towels are included in private rooms also. If you stay in a dorm room, you can rent a towel for only €1.50.

Every morning from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend) we do offer a breakfast buffet, which includes e.g. several sorts or bread, cold cuts and cheese, fresh fruits, cereals and eggs, for only €7.” View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.0

  • Location 7.4

  • Staff 8.8

  • Atmosphere 8.4

  • Cleanliness 9.2

  • Facilities 8.9

Latest Reviews

  • 10.0


    02 Jul 2019
    Great hostel/hotel. It’s located few minutes from the city with public transport. Rooms were roomy, clean, good-looking and well-functioning. The staff were helpful, and some even played pool with us on a less busy night. Absolutely the highlight of our interrail!
    Norway, Female, 18-24
  • 10.0


    31 May 2019
    Great experience
    India, Male, 31-40
  • 9.4


    05 Jul 2019
    Great place to stay, location is not the best.
    Germany, Male, 25-30
  • 9.4


    08 Jun 2019
    Roommates where a bit noisy coming back to the room late. Limited garage spots available but ample street parking. Otherwise good experience.
    USA, Male, 25-30
  • 8.9


    07 Jun 2019
    Good hostel , everything is good but when you want to clean sheets for bed you have to pay 3.50€.
    Turkey, Male, 18-24
  • 8.6


    21 May 2019
    Beautiful place
    Mexico, Male, 25-30
  • 7.7

    Very Good

    06 Jul 2019
    I’m not sure why other reviews put this place as being a good location. It’s really out of the way and in an area with nothing really going on. It was an hour walk from the train station and on a street with car dealerships and gyms. Not very cultural. Wouldn’t recommend if you’re staying for just a night and want a good city experience. The place is modern and clean though and my dorm room was massive. We also had to check out of the hostel at 7am to which we received no discount.
    New Zealand, Female, 25-30
  • 6.9


    25 May 2019
    The room itself was really nice as were the facilities. If you’re looking for a social atmosphere this isn’t the place though and it’s not in the nicest area, about a 30 minute walk to the centre.
    England, All Female Group, 18-24
  • 5.7


    06 Jul 2019
    So i went there to sleep just 3 hours before my flight, and they put me in a shared room were apparently some girls booked all of it although some beds were empty, so with only an hour left of sleep for me the girls come in and they started shouting there is a guy in the room and we had to go the reception twice to sort it out which was very inconvenient and i couldn't get any sleep after that, all because they put me in a wrong room.
    Egypt, Male, 18-24
  • 5.7


    30 May 2019
    This place is like a school too many children and the atmosphere is bad. It's clean and new and good price. But it's not for solo traveler it's also far from the city centre about 30 minutes. Staff unhelpful at all.
    Saudi Arabia, Male, 25-30
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  • Free City Maps
  • Free WiFi
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Parking
  • Towels Not Included
  • 24 Hour Reception
  • ATM
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines