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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

GROUP CANCELLATION CONDITIONS
- 8 weeks prior to arrival date: free of charge
- from 55 days to 5 days prior to arrival date: 50% of the agreed total price
- from 4 to 2 days prior to arrival date: 75% of the agreed total price
- one day prior to arrival date: 90% of the agreed total price

We will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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a&o Frankfurt Ostend

Book more than 1 days in advance for Free Cancellation.
8.6
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

In our brand new styled a&o Frankfurt Ostend, we've actually thought of everything: 24-hour service and snack bar, free Wi-Fi, kicker and pool table, meeting rooms, coworking space and children's play area. Bus and car parking spaces are also available so that those who arrive by car will not miss out on anything. If there are still open requests, our highly motivated employees are happy to help – and there is still a smile on top!

The a&o Frankfurt Ostend is designed in top modern „a&o: next generation“-style. In 226 single, double, family and shared rooms you sleep cheap, well connected and above all cozy. Whether as a backpacker, family, business traveler or school class – everyone will find the right bed. With the all-you-can-eat breakfast buffet and the 24-hour snack bar, you'll be well catered for. Free highspeed Wi-Fi throughout the house allows you to stay connected at all times. Optionally, as in all our a&o hotels, there is also the late check-out or packed lunches for little money.

The Hanauer Landstraße in Frankfurt has been honored as a hip creative mile, where designers and innovative companies are based. With the stop directly in front of the hotel door and the train station Frankfurt Ost in the immediate vicinity you are directly connected. Within walking distance you will reach the Hafenpark in a few minutes: a modern games and sports park – perfect for workout or relaxation. The Ostpark and Frankfurt Zoo are also around the corner.

Bed linen are included in private rooms. However, when you book a bed in a dorm room, we do charge €3.50 per bed per stay extra.
Towels are included in private rooms also. If you stay in a dorm room, you can rent a towel for only €1.50.
For 10 € per night, you are allowed to bring your dog (only in private rooms)

Every morning from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend) we do offer a breakfast buffet, which includes e.g. several sorts or bread, cold cuts and cheese, fresh fruits, cereals and eggs, for only €7,90.” View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 8.8

  • Location 7.6

  • Staff 8.7

  • Atmosphere 8.3

  • Cleanliness 8.8

  • Facilities 8.9


Latest Reviews

  • 10.0

    Superb

    23 Sep 2020
    Clean and comfortable rooms. Especially the stuff ist really helpful.
    Turkey, Male, 25-30
  • 10.0

    Superb

    23 Aug 2020
    Every things was very good . Thanks
    England, Male, 41+
  • 9.4

    Superb

    16 Sep 2020
    Very friendly and welcoming receptionist that checked me in. Thanks for being nice 😊
    Egypt, Female, 31-40
  • 9.1

    Superb

    30 Aug 2020
    Almost all things were good, but it is better to alert customers to the necessity of personal hygiene because he shares that room with others .. I spent an entire night outside the room because there was someone who smelled disgusting .. In general, the staff of Independence were wonderful and eager to provide any help .. Thank you.
    England, Male, 41+
  • 8.9

    Fabulous

    11 Jul 2020
    Very kind staff.
    Brazil, Male, 18-24
  • 8.0

    Fabulous

    14 Sep 2020
    The staff was really good, helpful and professional. I recommend this place
    Egypt, Male, 31-40
  • 7.1

    Very Good

    29 Sep 2020
    Hello, I have stayed here on 29th September, the staff was very cool, ambiance was super cool. The worst part comes at the room, rooms were big and had a separate toilet but it had cigarette smell full eben though outside the room it was mentioned that room is cleaned and disinfected. I couldn't provide immediate feedback at the hostel as i was hurry to catch flight. I hope if the a&o looks into such kind problems. Cheers Santosh
    India, Male, 25-30
  • 6.0

    Good

    01 Jul 2020
    IF YOU ARE RESERVING TO OSTEND, BEWARE BECAUSE THEY ARE REALOCATING AUTOMATICALLY TO A&OGALLUSWARTE!! BEWARE BECAUSE THE KITCHEN IS CLOSED!! I reserved the hostel and after 1 hour I got an email reallocating me and my wife to A&O hostel galluswarte because of coronavirus, without even asking if that was what we wanted to do. As we got to the hostel the kitchen was closed and they didn't even warned us. The whole reservation and staff were very unfriendly. A&OGALLUSWARTE
    Brazil, Male, 25-30
  • 3.7

    Rating

    20 Oct 2020
    Staff was really disregarding, I was staying for two nights and they placed me on a crammed room full of long termers which kept the lights on all night and kept shouting in Spanish, nothing against long termers but then I feel like I'm in a squat rather than a hostel it's kinda peak it feels sterile and not social at all, the staff was not nice. And there wasn't much chance to meet other travelers. They charge a twenty pounds deposit to use a poorly equipped kitchen that isn't even clean. Bad.
    Spain, Male, 18-24
  • 2.6

    Rating

    11 Jul 2020
    Nothing but problems from start to finish. The staff here go against safety standards set by the government did covid 19 in the rooms. Different staff will give you different information. Also this is different from the information of their corporate office. Overcharged. Coffee is more expensive than the beautiful Italian down the street. Kitchen locked. Facilities non existent. Directions on booking awful and ridiculous. You cannot see sign from road. It's on the inside wall if building
    Ireland, Female, 41+
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Parking
  • Towels Not Included
Services
  • 24 Hour Reception
  • ATM
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines


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