Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

GROUP CANCELLATION CONDITIONS
- 8 weeks prior to arrival date: free of charge
- from 55 days to 5 days prior to arrival date: 50% of the agreed total price
- from 4 to 2 days prior to arrival date: 75% of the agreed total price
- one day prior to arrival date: 90% of the agreed total price

We will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.7
  • Great Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

In our brand new styled a&o Frankfurt Ostend, we've actually thought of everything: 24-hour service and snack bar, free Wi-Fi, kicker and pool table, meeting rooms, coworking space and children's play area. Bus and car parking spaces are also available so that those who arrive by car will not miss out on anything. If there are still open requests, our highly motivated employees are happy to help – and there is still a smile on top!

The a&o Frankfurt Ostend is designed in top modern „a&o: next generation“-style. In 226 single, double, family and shared rooms you sleep cheap, well connected and above all cozy. Whether as a backpacker, family, business traveler or school class – everyone will find the right bed. With the all-you-can-eat breakfast buffet and the 24-hour snack bar, you'll be well catered for. Free highspeed Wi-Fi throughout the house allows you to stay connected at all times. Optionally, as in all our a&o hotels, there is also the late check-out or packed lunches for little money.

The Hanauer Landstraße in Frankfurt has been honored as a hip creative mile, where designers and innovative companies are based. With the stop directly in front of the hotel door and the train station Frankfurt Ost in the immediate vicinity you are directly connected. Within walking distance you will reach the Hafenpark in a few minutes: a modern games and sports park – perfect for workout or relaxation. The Ostpark and Frankfurt Zoo are also around the corner.

a&o Frankfurt Ostend Policies & Conditions:

Cancellation policy: 24 hours before arrival.

Check in from 15:00 until 5:00 in the morning.
Check out before 10:00 during weekdays, until 11:00 on weekends.

Payment upon arrival by cash, credit cards (Visa, Mastercard), debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - occupancy tax 2.00 EUR per person per night
Breakfast not included.

General:
24 hour Reception.
No curfew.
Pet friendly.
Child friendly.
Non smoking.
Bed linen and towels are exclusive in the Dorm rooms and cost 3.50 EUR for bed linen, 1.50 EUR towels; both are included in the private rooms.
The maximum period of stay is of 14 days.

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.2

  • Location 7.7

  • Staff 8.8

  • Atmosphere 8.2

  • Cleanliness 9.7

  • Facilities 8.9


Latest Reviews

  • 9.7

    Superb

    30 Dec 2018
    It’s really cool and calm place with a lot of fun.
    Afghanistan, Male, 25-30
  • 8.3

    Fabulous

    07 Jan 2019
    Very clean and nice en-suite in bedrooms. There is no real hostel atmosphere and people are of all ages, old and young. Staff weren’t friendly nor were they knowledgeable. I simply asked where I should go for dinner as I arrived late (8pm) and the worker responded that he doesn’t know... I feel that it was a really basic question that a hostel worker should know the answer to?? The location wasn’t great but there is a tram direct into the city which made it easy. Linen and towels cost extra
    Australia, Female, 18-24
  • 8.0

    Fabulous

    31 Dec 2018
    Chill lounge room and when I was hungry one of the staff made me pizza at the bar. It’s way to far from the Frankfurt city center.
    USA, Female, 18-24
  • 7.7

    Very Good

    05 Jan 2019
    First time in an A&O and I was quite impressed - modern room with modern bunks and plenty of space, storage lockers under the bed and mains USB charging ports saving the hassle with adapters. However a mains socket in addition to this would have been useful as I had to use an extension lead to power my laptop. Guest kitchen was good, laundry facilities were not available during my stay but I managed to find a local laundrette with help from the staff. Good transport links into the city.
    England, Male, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Parking
  • Towels Not Included
Services
  • 24 Hour Reception
  • ATM
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Pet Friendly
  • Taxes Not Included

Things to Note

a&o Frankfurt Ostend Policies & Conditions:

Cancellation policy:
You can cancel your booking free of charge until 6 pm on the booked arrival date. In case of a late cancellation or no show, property will charge your credit card with an amount equal to the first booked night.

Check in from 15:00 until 5:00 in the morning.
Check out before 10:00 during weekdays, until 11:00 on weekends.

Payment upon arrival by cash, credit cards (Visa, Mastercard), debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - occupancy tax 2.00 EUR per person per night
Breakfast not included.

General:
24 hour Reception.
No curfew.
Pet friendly.
Child friendly.
Non smoking.
Bed linen and towels are exclusive in the Dorm rooms and cost 3.50 EUR for bed linen, 1.50 EUR towels; both are included in the private rooms.
The maximum period of stay is of 14 days.


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