Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- 8 weeks prior to arrival date: free of charge
- from 55 days to 5 days prior to arrival date: 50% of the agreed total price
- from 4 to 2 days prior to arrival date: 75% of the agreed total price
- one day prior to arrival date: 90% of the agreed total price

We will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Frankfurt Ostend

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

In our brand new styled a&o Frankfurt Ostend, we've actually thought of everything: 24-hour service and snack bar, free Wi-Fi, kicker and pool table, meeting rooms, coworking space and children's play area. Bus and car parking spaces are also available so that those who arrive by car will not miss out on anything. If there are still open requests, our highly motivated employees are happy to help – and there is still a smile on top!

The a&o Frankfurt Ostend is designed in top modern „a&o: next generation“-style. In 226 single, double, family and shared rooms you sleep cheap, well connected and above all cozy. Whether as a backpacker, family, business traveler or school class – everyone will find the right bed. With the all-you-can-eat breakfast buffet and the 24-hour snack bar, you'll be well catered for. Free highspeed Wi-Fi throughout the house allows you to stay connected at all times. Optionally, as in all our a&o hotels, there is also the late check-out or packed lunches for little money.

The Hanauer Landstraße in Frankfurt has been honored as a hip creative mile, where designers and innovative companies are based. With the stop directly in front of the hotel door and the train station Frankfurt Ost in the immediate vicinity you are directly connected. Within walking distance you will reach the Hafenpark in a few minutes: a modern games and sports park – perfect for workout or relaxation. The Ostpark and Frankfurt Zoo are also around the corner.

Bed linen are included in private rooms. However, when you book a bed in a dorm room, we do charge €3.50 per bed per stay extra.
Towels are included in private rooms also. If you stay in a dorm room, you can rent a towel for only €1.50.

Every morning from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend) we do offer a breakfast buffet, which includes e.g. several sorts or bread, cold cuts and cheese, fresh fruits, cereals and eggs, for only €7.” View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.8

  • Location 7.1

  • Staff 8.4

  • Atmosphere 7.7

  • Cleanliness 8.7

  • Facilities 8.6

Latest Reviews

  • 10.0


    12 Sep 2019
    I haven’t been to such an amazing hostel ever, Staff , location, hostel , cleanliness all of it was Awesome 👏🏻 Will always prefer A&O apart from any other hostel/hotel😍😍😍
    India, Female, 25-30
  • 10.0


    17 Jul 2019
    Nice and clean, and quiet. Bathroom and toilet in the room for six which is great. You need to pay a few more Euros for the sheets if you don't bring your own.
    Serbia, Male, 31-40
  • 9.1


    16 Aug 2019
    Its a lovely clean and friendly hostel. We were a family of 4 with a 4 & 6 year old kids and they loved it as well. Only down side was a nightclub over the road playing music gone 3 am and drunk people fighting outside with police.
    England, Female, 31-40
  • 8.3


    28 Aug 2019
    No AC into the room, really bad idea staying there
    Costa Rica, Male, 31-40
  • 7.7

    Very Good

    29 Jul 2019
    The facility was really nice. But it was cold. Usually I take hostels on instead of hotels for their community and there was none at this one. The staff didn't interact with the guests and bring them together, so no one knew anyone. The laundry machine was broken and I asked if one was close by and a staff member just shrugged. I ended up googling one very close, and this made me disappointed that he didn't even try. I wasn't a fan of how I was spoken to either. I am not a robot.
    Canada, Male, 25-30
  • 7.7

    Very Good

    23 Jul 2019
    Hostel is located around 3-4 kilometers away from the center: it’s not bad because there is a shop, bus stop, cafes and coffee shops nearby but just note that it’s a bit remote. There can be linen in the room, there can be not: if there is not, you have to pay 3.60 or so euros for the linen. The room was pretty stuffy, cause it was hot outside. You can ask for a fan on the reception though, which they will give you for the deposit of 20€. All in all, not too bad, decent Wi-Fi and work space.
    Kazakhstan, Female, 25-30
  • 7.4

    Very Good

    02 Sep 2019
    Nice hostel but the location is quite far out. There is a commuter train into the city centre about 20mins walk away. There wasn’t much atmosphere when we were there, the lobby was mostly empty.
    England, Female, 18-24
  • 7.4

    Very Good

    16 Aug 2019
    It's clean. Lots of people were staying there with children so the common space wasn't particularly fun to hang out in.
    USA, Male, 25-30
  • 7.4

    Very Good

    13 Aug 2019
    Nice hostel just 20 minuti away from the central station by tram. Nice rooms and kind staff but it's not the type of hostel you should select if you wanna have a special backpacking experience (and even the city doesn't help)
    Italy, Male, 25-30
  • 5.4


    10 Aug 2019
    This is absolutely not designed to be a hostel. The rooms are weirdly arranged so you might end up sleeping very closely (~1 meter) next to a stranger in a mixed room. There were lots of people with kids. Zero hostel atmosphere. Rather playgroung noise. If you are a group of friends who can book the entire room, this might be something for you.
    Germany, Male, 41+
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  • Free City Maps
  • Free WiFi
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Parking
  • Towels Not Included
  • 24 Hour Reception
  • ATM
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines