Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- 8 weeks prior to arrival date: free of charge
- from 55 days to 5 days prior to arrival date: 50% of the agreed total price
- from 4 to 2 days prior to arrival date: 75% of the agreed total price
- one day prior to arrival date: 90% of the agreed total price

We will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Frankfurt Ostend

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

In our brand new styled a&o Frankfurt Ostend, we've actually thought of everything: 24-hour service and snack bar, free Wi-Fi, kicker and pool table, meeting rooms, coworking space and children's play area. Bus and car parking spaces are also available so that those who arrive by car will not miss out on anything. If there are still open requests, our highly motivated employees are happy to help – and there is still a smile on top!

The a&o Frankfurt Ostend is designed in top modern „a&o: next generation“-style. In 226 single, double, family and shared rooms you sleep cheap, well connected and above all cozy. Whether as a backpacker, family, business traveler or school class – everyone will find the right bed. With the all-you-can-eat breakfast buffet and the 24-hour snack bar, you'll be well catered for. Free highspeed Wi-Fi throughout the house allows you to stay connected at all times. Optionally, as in all our a&o hotels, there is also the late check-out or packed lunches for little money.

The Hanauer Landstraße in Frankfurt has been honored as a hip creative mile, where designers and innovative companies are based. With the stop directly in front of the hotel door and the train station Frankfurt Ost in the immediate vicinity you are directly connected. Within walking distance you will reach the Hafenpark in a few minutes: a modern games and sports park – perfect for workout or relaxation. The Ostpark and Frankfurt Zoo are also around the corner.

Bed linen are included in private rooms. However, when you book a bed in a dorm room, we do charge €3.50 per bed per stay extra.
Towels are included in private rooms also. If you stay in a dorm room, you can rent a towel for only €1.50.

Every morning from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend) we do offer a breakfast buffet, which includes e.g. several sorts or bread, cold cuts and cheese, fresh fruits, cereals and eggs, for only €7.” View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.1

  • Location 7.4

  • Staff 8.8

  • Atmosphere 8.5

  • Cleanliness 9.3

  • Facilities 8.9

Latest Reviews

  • 10.0


    13 Feb 2019
    awesome place.
    South Korea, Female, 25-30
  • 9.7


    28 Mar 2019
    Great staff and management! Thanks!
    Italy, Male, 25-30
  • 9.1


    24 Apr 2019
    In general, the hostel is pretty new so the facilities are great and enjoyable. The atmosphere is ok, is similar to a hotel more than a hostal, but if you're with your friends you'll have a nice time. The 4 people room has its own bathroom and for me was enough.
    Mexico, Male, 25-30
  • 9.1


    07 Apr 2019
    1/Staffs are helpful and friendly when i have problem with the roomates and they really look into this and help me change the room and finally i have wonderful night in this city. 2/Take the city tram RE11 (cost €2.75/trip) can reach "Schwedlerstrase" and hotel just nearby. 3/ you may need prepare lock for your locker. 4/living room are spacious. 5/lack of city tour info but staffs are kind to check for you!
    Malaysia, Female, 31-40
  • 9.1


    20 Feb 2019
    I had difficult getting there from the airport, but I'll leave here in case someone needs: from the airport get the S-BAHN S9 in direction to the main station, at the main station go outside and get the train 11 that go to your right, it will bring you to the hostel. Regarding the hostel, it was clean, the price is perfect for the facilities, if you want to use the kitchen you have to be patient, the bed is comfy the rooms are beautiful. I'll definitely stay with them again when possible
    Brazil, Female, 25-30
  • 8.6


    07 Mar 2019
    Very nice hostel! Location is easy to get to the city center by tram. However, I arrived very late and checked in and someone was knocking on my door at 1:30am
    USA, Female, 18-24
  • 8.3


    15 Mar 2019
    We had a little room mix up, but Daniel was more than happy to help us out and was very nice. Location wasn’t the best, it was more of a layover stop than somewhere to stay for longer. Overall, would stay again if needed, but not for any activities around town.
    USA, All Female Group, 18-24
  • 8.3


    22 Feb 2019
    Great place to stay. Location isn't the best but it's good enough for the value.
    Canada, Female, 18-24
  • 8.0


    27 Apr 2019
    Modern hostel with all needed facilities.
    Portugal, Female, 31-40
  • 8.0


    14 Feb 2019
    Nice clean hotel ... no concerns about hygiene very modern. You can hear people moving around in the rooms above walls very thin . One particular staff member extremely rude which let down the staff team. Location a little bit far out at least twenty minutes from the city centre.
    England, Male, 25-30
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  • Free City Maps
  • Free WiFi
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Parking
  • Towels Not Included
  • 24 Hour Reception
  • ATM
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines