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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

GROUP CANCELLATION CONDITIONS
- 8 weeks prior to arrival date: free of charge
- from 55 days to 5 days prior to arrival date: 50% of the agreed total price
- from 4 to 2 days prior to arrival date: 75% of the agreed total price
- one day prior to arrival date: 90% of the agreed total price

We will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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a&o Frankfurt Ostend

Book more than 14 days in advance for Free Cancellation.
8.4
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

In our brand new styled a&o Frankfurt Ostend, we've actually thought of everything: 24-hour service and snack bar, free Wi-Fi, kicker and pool table, meeting rooms, coworking space and children's play area. Bus and car parking spaces are also available so that those who arrive by car will not miss out on anything. If there are still open requests, our highly motivated employees are happy to help – and there is still a smile on top!

The a&o Frankfurt Ostend is designed in top modern „a&o: next generation“-style. In 226 single, double, family and shared rooms you sleep cheap, well connected and above all cozy. Whether as a backpacker, family, business traveler or school class – everyone will find the right bed. With the all-you-can-eat breakfast buffet and the 24-hour snack bar, you'll be well catered for. Free highspeed Wi-Fi throughout the house allows you to stay connected at all times. Optionally, as in all our a&o hotels, there is also the late check-out or packed lunches for little money.

The Hanauer Landstraße in Frankfurt has been honored as a hip creative mile, where designers and innovative companies are based. With the stop directly in front of the hotel door and the train station Frankfurt Ost in the immediate vicinity you are directly connected. Within walking distance you will reach the Hafenpark in a few minutes: a modern games and sports park – perfect for workout or relaxation. The Ostpark and Frankfurt Zoo are also around the corner.

Bed linen are included in private rooms. However, when you book a bed in a dorm room, we do charge €3.50 per bed per stay extra.
Towels are included in private rooms also. If you stay in a dorm room, you can rent a towel for only €1.50.
For 10 € per night, you are allowed to bring your dog (only in private rooms)

Every morning from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend) we do offer a breakfast buffet, which includes e.g. several sorts or bread, cold cuts and cheese, fresh fruits, cereals and eggs, for only €7,90.” View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.8

  • Location 7.3

  • Staff 8.5

  • Atmosphere 8.2

  • Cleanliness 8.8

  • Facilities 8.7


Latest Reviews

  • 10.0

    Superb

    06 Mar 2020
    I just wanted to congratulate to Hassan and Alby, two extremely friendly staff in the hostel. Both very competent and polite professionals
    Brazil, Mixed Group, 25-30
  • 9.4

    Superb

    01 Mar 2020
    Very nice hostel! Friendly atmosphere. They have a nice bar in the hostel, where they serve many things in fair price. Breakfast was nice, lots of options! The location is a little bit far from city, but there is a train station 15 minutes walking (it's not showing on googlr maps, I dont know why). Highly recommended
    Brazil, Female, 31-40
  • 9.1

    Superb

    16 Mar 2020
    Price is great! Staff were amazing. Roommates for good for the most part. Really enjoyed my stay. I dont like the kitchen though.
    USA, Male, 25-30
  • 8.9

    Fabulous

    11 Jul 2020
    Very kind staff.
    Brazil, Male, 18-24
  • 8.9

    Fabulous

    28 Feb 2020
    This place is really amazing but the location is the only bad thing because it's so far from the train station and the city center
    Mexico, Mixed Group, 31-40
  • 8.6

    Fabulous

    28 Feb 2020
    Stayed here for Business. It's a bit further out the center, about 15 mins by tram. The hostel has a tranquil and chilled vibe. There's a nice lounge area with possibility to work on a laptop on big tables with electricity outlets. The WiFi works well. Really friendly staff, Mehdi checked me in. He was super friendly and was very helpful. The state of the room was good but the beds make a lot of sound when turning around.
    Germany, Female, 25-30
  • 7.1

    Very Good

    07 Jun 2020
    Staff wasn't really helpful.
    India, Mixed Group, 25-30
  • 6.3

    Good

    06 Jun 2020
    This feedback is going to the Ostend branch of A&O Hostels but this branch wasn't even open. They replaced us to another branch on the other side of the city without our consent. We chose Ostend basically because of the location. We thought this was unacceptable but Hostel World didn't answer our calls and emails on time so we couldn't cancel and had to stay there. The hostel is very uninteresting, everything gray. So it is just a cheap overnight stay if this is what you are looking for.
    Turkey, Couple, 31-40
  • 6.0

    Good

    01 Jul 2020
    IF YOU ARE RESERVING TO OSTEND, BEWARE BECAUSE THEY ARE REALOCATING AUTOMATICALLY TO A&OGALLUSWARTE!! BEWARE BECAUSE THE KITCHEN IS CLOSED!! I reserved the hostel and after 1 hour I got an email reallocating me and my wife to A&O hostel galluswarte because of coronavirus, without even asking if that was what we wanted to do. As we got to the hostel the kitchen was closed and they didn't even warned us. The whole reservation and staff were very unfriendly. A&OGALLUSWARTE
    Brazil, Male, 25-30
  • 2.6

    Rating

    11 Jul 2020
    Nothing but problems from start to finish. The staff here go against safety standards set by the government did covid 19 in the rooms. Different staff will give you different information. Also this is different from the information of their corporate office. Overcharged. Coffee is more expensive than the beautiful Italian down the street. Kitchen locked. Facilities non existent. Directions on booking awful and ridiculous. You cannot see sign from road. It's on the inside wall if building
    Ireland, Female, 41+
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Breakfast Not Included
  • Common Room
  • Elevator
  • FLEXIBLENRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Parking
  • Towels Not Included
Services
  • 24 Hour Reception
  • ATM
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines


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