Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- 8 weeks prior to arrival date: free of charge
- from 55 days to 5 days prior to arrival date: 50% of the agreed total price
- from 4 to 2 days prior to arrival date: 75% of the agreed total price
- one day prior to arrival date: 90% of the agreed total price

We will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Frankfurt Ostend

Book more than 7 days in advance for Free Cancellation.
  • Nice Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

In our brand new styled a&o Frankfurt Ostend, we've actually thought of everything: 24-hour service and snack bar, free Wi-Fi, kicker and pool table, meeting rooms, coworking space and children's play area. Bus and car parking spaces are also available so that those who arrive by car will not miss out on anything. If there are still open requests, our highly motivated employees are happy to help – and there is still a smile on top!

The a&o Frankfurt Ostend is designed in top modern „a&o: next generation“-style. In 226 single, double, family and shared rooms you sleep cheap, well connected and above all cozy. Whether as a backpacker, family, business traveler or school class – everyone will find the right bed. With the all-you-can-eat breakfast buffet and the 24-hour snack bar, you'll be well catered for. Free highspeed Wi-Fi throughout the house allows you to stay connected at all times. Optionally, as in all our a&o hotels, there is also the late check-out or packed lunches for little money.

The Hanauer Landstraße in Frankfurt has been honored as a hip creative mile, where designers and innovative companies are based. With the stop directly in front of the hotel door and the train station Frankfurt Ost in the immediate vicinity you are directly connected. Within walking distance you will reach the Hafenpark in a few minutes: a modern games and sports park – perfect for workout or relaxation. The Ostpark and Frankfurt Zoo are also around the corner.

Bed linen are included in private rooms. However, when you book a bed in a dorm room, we do charge €3.50 per bed per stay extra.
Towels are included in private rooms also. If you stay in a dorm room, you can rent a towel for only €1.50.

Every morning from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend) we do offer a breakfast buffet, which includes e.g. several sorts or bread, cold cuts and cheese, fresh fruits, cereals and eggs, for only €7.” View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.2

  • Security 8.8

  • Location 6.9

  • Staff 8.2

  • Atmosphere 7.7

  • Cleanliness 8.9

  • Facilities 8.6

Latest Reviews

  • 10.0


    18 Oct 2019
    I enjoyed staying here very much: clean rooms, good breakfast, not far from the city center
    Ukraine, Female, 31-40
  • 9.7


    09 Nov 2019
    Great place. Respectful and professional staff especially Marcel. Nice and clean. I stay here every time I visit frankfurt. Keep it up guys.
    England, Male, 31-40
  • 9.7


    04 Oct 2019
    My stay at a&o Frankfurt Ostend was great. it's a bit distant from a city center, but has a good connection by tram #11. Check-in was fast and staff - polite. The room was clean and cozy, i had all the facilities i needed and beyond (tv for example). Hostel has cool common area. Would definitely stay there again.
    Ukraine, Female, 18-24
  • 8.9


    18 Oct 2019
    That is a big and very new hostel. I loved the lounge space, with plenty of colorful sofas where to chill, read or relax with friends. Staff friendly and helpful. A bit expensive compared to other hostels in Europe, but keeping the promises regarding the high standards. Not exactly in a central area of the city, there is though a tram stop in front of the hostel easily connecting to most of areas of interest. Recommended.
    Romania, Male, 31-40
  • 7.7

    Very Good

    29 Oct 2019
    pros: freindly staff, clean, cheap, nice common areas. cons: you have to rend bed lines for 3,5 € and do your bed. It is in the middle of nowhere. No atmosphere. I had a really really short stay.
    Greece, Female, 25-30
  • 7.4

    Very Good

    16 Sep 2019
    Located far away from the main attraction, but there's a lot of restaurant around. Public transport is easy to access. The room is clean. The staff was a bit rude, but maybe it was a bad day. In overall it's a good place to stay 1 or 2 day max.
    Canada, Male, 25-30
  • 7.1

    Very Good

    25 Oct 2019
    I was put dorm with 2 men when I booked an all female dorm, and while they easily moved me to a new room, there was no apology and I was told if i wanted to be sure i was in a all female dorm for my second night i would have to move again! I didnt do this as all the people in my room were female but if you are a young woman travelling my themselves, maybe look elsewhere as this hostel has a very loose definition of what booking an all female dorm means. Everything else was fine though!
    Australia, Female, 18-24
  • 6.6


    25 Oct 2019
    During my stay, i feel little bit confused with the staff because they are not Friendly, but one lady at the check-in give a room alone & I appreciate that. So, the atmosphere with differents guys who drink some beer, & the people around the hostel is not really good. I felt very bad the first night when I get to the hostel late. Also the borough is no appropriate for a youth hostel, nothing around ! Thanks to the tramway, just near by. Very noisy too, lot of people make some noise.
    France, Female, 25-30
  • 6.0


    18 Sep 2019
    Super unfriendly staff.
    Japan, Male, 18-24
  • 2.0


    30 Sep 2019
    Dangerous place for health. A small room for 4 persons with no window which can be opened or any tools to change the air in the room. So dangerous for health and terrible.
    Iran, Male, 31-40
Read all reviews


  • Free City Maps
  • Free WiFi
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Parking
  • Towels Not Included
  • 24 Hour Reception
  • ATM
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines