Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Graz Hauptbahnhof

Book more than 1 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

The a&o Graz Hauptbahnhof opened in spring 2013 and enriches the beautiful city on the Mur with its modern rooms and charm. Guests can book a single, double or family room. Our many shared rooms offer comfy beds and separate shower and toilet in the room. We look forward to welcome you at our Styrian newcomer!

The a&o Hostel Graz is located just 100 meters from the main train station and is ideally suited for all arrival possibilities. The close proximity to the train station makes trips to Styria quickly possible. The city of Graz invites guests to discover its sights by foot or bike. The newly built a&o Graz Hauptbahnhof is worth a visit in itself, as the Skybar on the roof of the building lets you discover the whole beauty of the UNESCO awarded city while enjoying a well-mixed cocktail or delicious cup of coffee. The lobby is the place to be if you like to hang out and meet nice people.

Enjoy our Service!

- 24 hours reception
- All you can eat' breakfast for just 7,9 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA und Master, Maestro (for free)
- For 10 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe
- Car Parking (15,00 € Per Day) View House Rules

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Reviews & Ratings

  • Value For Money 7.4

  • Security 7.5

  • Location 7.7

  • Staff 8.5

  • Atmosphere 6.3

  • Cleanliness 7.7

  • Facilities 7.6

Latest Reviews

  • 9.4


    27 Oct 2021
    Nice and clean room with separate toilet and bathroom for six guests. Helpful staff. Close to train station and tram to city center (though, it is possible to walk). I would stay there again if I come to Graz, which is a lovely city.
    Sweden, Female, 41+
  • 8.9


    04 Sep 2021
    Yes, it's industrial-sized, but the location was great, the staff was friendly and helpful, and it was clean. I imagine one could find some ambiance and comradery in the lobby-restaurant-bar area, but I admit to not taking any attempts at that.
    USA, Male, 41+
  • 8.9


    02 Aug 2021
    Myself and my daughter stayed at A&O for a couple of nights and were really happy with the room and support from the staff. As we were out most of the day we didn't really use the facilities, however I would suggest you give the kids area some love. It was quite bleak. Would definitely stay with A&O again though :)
    England, Male, 41+
  • 8.6


    22 Aug 2021
    Biggest con: no lockers in the rooms or anywhere Overall a good but not that charming hostel
    Germany, Female, 18-24
  • 8.0


    11 Aug 2021
    Overall a good experience! Warning, they do charge you for bed sheets which I didn’t appreciate. Other wise it’s a good location and did the job while I was in Graz
    USA, Female, 25-30
  • 7.7

    Very Good

    10 Aug 2021
    The hostel was really close to the Graz main station and easy to reach when you arrive. Also, you can go easily to the city center by metro. The staff was really nice and were always there to help for any questions. Great place to stay for a short time.
    Germany, Male, 25-30
  • 7.1

    Very Good

    03 Aug 2021
    No lockers in room. Was pretty clean though. Right next to train station and maybe 20-30 minutes walk to city center with easy access to public transport
    USA, Female, 25-30
  • 6.6


    07 Nov 2021
    My room was nice and clean. However there were some elements that didn't work in this hostel. 1)you have to pay extra for bed sheets. These should be supplied as you've already paid for the bed 2) The kitchen had zero untensils. No pots/plates/cutlery etc. There was also no disinfectant spray or wipes provided in the kitchen to wipe down the table after previous people. The fridge was packed to capacity with food. A second fridge and some shelves to store the food would go a long way.
    Ireland, Female, 25-30
  • 5.1


    29 Sep 2021
    We got another room than we booked- and not a better one. One bed was dirty, the staff couldn’t help. Booked together and needed to go in different rooms. Wouldn’t come again
    Germany, Couple, 18-24
  • 4.9


    10 Sep 2021
    The kitchen is really bad equipped and really really dirty. There is no lockers in the rooms and the rooms weren't clean enough.
    Spain, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Flexible NRR
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
  • Pool Table