Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Graz Hauptbahnhof

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

The a&o Graz Hauptbahnhof opened in spring 2013 and enriches the beautiful city on the Mur with its modern rooms and charm. Guests can book a single, double or family room. Our many shared rooms offer comfy beds and separate shower and toilet in the room. We look forward to welcome you at our Styrian newcomer!

The a&o Hostel Graz is located just 100 meters from the main train station and is ideally suited for all arrival possibilities. The close proximity to the train station makes trips to Styria quickly possible. The city of Graz invites guests to discover its sights by foot or bike. The newly built a&o Graz Hauptbahnhof is worth a visit in itself, as the Skybar on the roof of the building lets you discover the whole beauty of the UNESCO awarded city while enjoying a well-mixed cocktail or delicious cup of coffee. The lobby is the place to be if you like to hang out and meet nice people.

Enjoy our Service!

- 24 hours reception
- 'All you can eat' breakfast for just 7 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA und Master, Maestro (for free)
- For 5 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe View House Rules

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Reviews & Ratings

  • Value For Money 7.3

  • Security 8.0

  • Location 7.7

  • Staff 8.0

  • Atmosphere 6.2

  • Cleanliness 8.2

  • Facilities 7.2

Latest Reviews

  • 9.7


    19 May 2019
    5 star hostel
    France, Male, 41+
  • 9.7


    11 Apr 2019
    Easy to take the tram to the city Stadt. Was excited to see Graz!
    USA, Female, 41+
  • 8.9


    29 May 2019
    Very close to a hotel.
    Austria, Female, 31-40
  • 7.4

    Very Good

    21 Apr 2019
    Alright location; not too far from Graz HBF, and a short walk or shorter tram ride to the center. There's a guest kitchen, but you have to leave a 20 EUR deposit for the key and you have to lug all the dishes (you get them from reception) up to the 5th floor in order to make use of it. One thing I found odd was the position of the beds in regard to the plug sockets. It would seem not all beds have their own plug, so you have to make friends with the bunk below and hope your cord's long enough.
    Canada, Male, 31-40
  • 7.4

    Very Good

    14 Apr 2019
    Great if you just need a place to sleep. Not so good common areas, which makes it hard to get in touch with others for solo travellers. I liked that we had a private bathroom in our room.
    Norway, Female, 18-24
  • 7.4

    Very Good

    12 Apr 2019
    I was surprised we needed to rent kitchen utensils - this is something you usually don't see in hostels. But then it's more like a hotel than a hostel - it's huge and with so many people staying in there probably is a need for a different system regarding usage of property items. To me it looked like a hotel with a lower standard which is disguised as a hostel. Has lower prices, but many hidden costs (eg. paying 20 eur deposit for using the kitchen, paying for breakfast, renting bed linen..)
    Slovenia, Female, 31-40
  • 7.4

    Very Good

    29 Mar 2019
    Location was good close to the train station and 10min walk from the centrum. Dorm was huge and very clean, but the atmosphere was quite cold and felt more like a hotel. You have to pay extra 3,5eur for the sheets.
    Finland, Female, 25-30
  • 6.9


    31 May 2019
    We were a group of 3 guys, stayed in a room for 8 people. the room is big and clean, but some people do not respect the other people who want to sleep, some guys entered our room at 2 am making noise turned on the light and made all the other guests uncomfortable (the price you pay for booking 8 people room). the billiard table in the communal area you have to pay 2.5 Euro for 30 Minutes, that's why no one was there playing. in general, would not recommend people to stay here for making friends
    Israel, Male, 25-30
  • 5.7


    19 Apr 2019
    Hotel with some dorm rooms.
    Turkey, Male, 18-24
  • 3.1


    18 May 2019
    Where to start? I would have rather skipped Graz all together than ever have stayed here. It’s an extra 5€ for sheets. The bathroom was dirty and had almost no toilet paper left no tissues and no towel or paper towels that was at check in time.. there was a psycho guest harassing me and other guests in front of staff who did nothing. Someone came into our full room very late and then one girl was missing watch. I can continue to add but not enough space.
    USA, Female, 25-30
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  • Free City Maps
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
  • Pool Table