Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Graz Hauptbahnhof

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

The a&o Graz Hauptbahnhof opened in spring 2013 and enriches the beautiful city on the Mur with its modern rooms and charm. Guests can book a single, double or family room. Our many shared rooms offer comfy beds and separate shower and toilet in the room. We look forward to welcome you at our Styrian newcomer!

The a&o Hostel Graz is located just 100 meters from the main train station and is ideally suited for all arrival possibilities. The close proximity to the train station makes trips to Styria quickly possible. The city of Graz invites guests to discover its sights by foot or bike. The newly built a&o Graz Hauptbahnhof is worth a visit in itself, as the Skybar on the roof of the building lets you discover the whole beauty of the UNESCO awarded city while enjoying a well-mixed cocktail or delicious cup of coffee. The lobby is the place to be if you like to hang out and meet nice people.

Enjoy our Service!

- 24 hours reception
- 'All you can eat' breakfast for just 7 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA und Master, Maestro (for free)
- For 5 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe View House Rules

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Reviews & Ratings

  • Value For Money 7.7

  • Security 8.5

  • Location 7.9

  • Staff 8.4

  • Atmosphere 6.4

  • Cleanliness 8.5

  • Facilities 7.4

Latest Reviews

  • 9.7


    11 Apr 2019
    Easy to take the tram to the city Stadt. Was excited to see Graz!
    USA, Female, 41+
  • 9.1


    06 Feb 2019
    Everything is perfect. But it's more a hotel than a hostel of course. No atmosphere for meeting fellow travelers or anything like that.
    Uruguay, Male, 25-30
  • 8.6


    15 Feb 2019
    It's next to the train station. The staff is very nice and the breakfast is rich. On the other hand, as it turned out, we had to pay for the sheets and they didn't have free locks for the locker.
    Hungary, All Male Group, 18-24
  • 8.6


    14 Feb 2019
    All over it's a good opportunity to have a place to sleep for a quick stay in Graz. Located by the main railwaystation its perfect to reach for a stop of a longer journey. The center of the city (old Town) can be reached per feet (longer walk) or public transport. The staff is very friendly and helps out in many ways! The rooms are big and clean, but not cozy. They are ok!
    Austria, Female, 25-30
  • 7.4

    Very Good

    12 Apr 2019
    I was surprised we needed to rent kitchen utensils - this is something you usually don't see in hostels. But then it's more like a hotel than a hostel - it's huge and with so many people staying in there probably is a need for a different system regarding usage of property items. To me it looked like a hotel with a lower standard which is disguised as a hostel. Has lower prices, but many hidden costs (eg. paying 20 eur deposit for using the kitchen, paying for breakfast, renting bed linen..)
    Slovenia, Female, 31-40
  • 7.4

    Very Good

    29 Mar 2019
    Location was good close to the train station and 10min walk from the centrum. Dorm was huge and very clean, but the atmosphere was quite cold and felt more like a hotel. You have to pay extra 3,5eur for the sheets.
    Finland, Female, 25-30
  • 7.1

    Very Good

    01 Mar 2019
    Location was not good, but worth it. And if you want bed cover, you have to pay .
    South Korea, Couple, 25-30
  • 6.6


    08 Mar 2019
    Had to put a diposit down for the kitchen which i didn't do in the end but a hostel that just felt like a hotel so wasn't my kind of place. If was somewhere to stay while I saw the city though.
    England, Male, 31-40
  • 6.3


    02 Feb 2019
    There were some red bugs in my bed which is so unsanitary, I reeeally hope I am an exception and this doesn't usually happen. Also, beds creak way too loud.
    Croatia, Female, 18-24
  • 5.7


    18 Mar 2019
    Location is good and if you're just needing a bed for the night then it will be suffice, however this is more like a hotel and there's not any atmosphere to speak of. You have to pay for your own bed sheets which the receptionist didn't tell me about so I had to go to my room and then back down to purchase. The breakfast is over priced and don't believe the "all you can eat buffet". It's cereal, bread and a few thin sliced meats. With poor coffee. Sufficient for a nights stay but nothing else.
    Northern Ireland, Male, 18-24
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  • Free City Maps
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
  • Pool Table