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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/20

a&o Graz Hauptbahnhof

Book more than 7 days in advance for Free Cancellation.
7.3
  • Great Location
  • Brilliant Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The a&o Graz Hauptbahnhof opened in spring 2013 and enriches the beautiful city on the Mur with its modern rooms and charm. Guests can book a single, double or family room. Our many shared rooms offer comfy beds and separate shower and toilet in the room. We look forward to welcome you at our Styrian newcomer!

The a&o Hostel Graz is located just 100 meters from the main train station and is ideally suited for all arrival possibilities. The close proximity to the train station makes trips to Styria quickly possible. The city of Graz invites guests to discover its sights by foot or bike. The newly built a&o Graz Hauptbahnhof is worth a visit in itself, as the Skybar on the roof of the building lets you discover the whole beauty of the UNESCO awarded city while enjoying a well-mixed cocktail or delicious cup of coffee. The lobby is the place to be if you like to hang out and meet nice people.

Enjoy our Service!

- 24 hours reception
- 'All you can eat' breakfast for just 7 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA und Master, Maestro (for free)
- For 5 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.9

  • Security 8.2

  • Location 7.5

  • Staff 7.5

  • Atmosphere 6.0

  • Cleanliness 8.0

  • Facilities 6.8


Latest Reviews

  • 9.4

    Superb

    16 Aug 2019
    the stuff is very kind, the rooms are clean. i was really happy to see the room has a bathroom and toilet, separated from one another. if my path ever takes me to Graz again, i'll definitely be staying in a&o hostel
    Slovenia, Female, 25-30
  • 8.6

    Fabulous

    29 Jul 2019
    Great location and very clean but again with this chain of hostels no air conditioning and you can barely open the windows. Sweat box city!
    New Zealand, Female, 41+
  • 8.3

    Fabulous

    05 Jul 2019
    A bit pricier than similar hostels, and there wasn't much atmosphere. Good for a quick stay, not so good for long term or meeting other solo travellers
    USA, Female, 25-30
  • 8.0

    Fabulous

    09 Aug 2019
    It’s more like a hotel. No kitchen, but everything else ok.
    Germany, Male, 31-40
  • 7.4

    Very Good

    15 Jul 2019
    Everything is fine in terms of what you need. Its like a hostel hotel, and therefore not the most social of places.
    Norway, Male, 25-30
  • 7.1

    Very Good

    12 Aug 2019
    100% more of a hotel than a hostel, so if you're wanting a hostel vibe then I wouldn't recommend. However, if you're only staying a night i'd say it's perfect as it's in a good location (right next to the train station and only a 15 min walk into main Graz). Rooms are large and the loos + shower are decent. ALSO THEY CHARGE ALOT for bedding. It's like a restaurant charging extra for cutlery. If it's that much of a big deal i'd rather they just added it on the main price.
    England, Female, 18-24
  • 7.1

    Very Good

    05 Aug 2019
    Near the train and bus station ,far from the city center. They charge 7 euros for breakfast and 3.5 euros for sheets ,and they dont even tell you that ,you have to go upstairs, realise you dont have them on your bed and then go back down and pay. Nonexistant hostel atmosphere cause it is a camouflaged hotel. I would recommend it only cause it is clean,the cheapest choice and the staff is friendly and helpful . If you have money though, it is better to find a hotel right in the center
    Greece, Male, 25-30
  • 6.0

    Good

    27 Jun 2019
    The facilities were the worst of any hostel I’ve ever stayed in. Most hostels have a lounge area and kitchen, where I normally can freely make tea in the evenings and breakfast in the morning. The only refrigerator available here was in a hot luggage room, and they required a 20€ deposit to use the guest kitchen. The staff provided a key attached to a large (10”) wooden pole and a crate filled with utensils and dishes to carry up to the kitchen and then bring back down. Incredibly inconvenient!
    USA, Female, 25-30
  • 4.6

    Rating

    05 Jul 2019
    This hostel was far from the city center but next to the train station. It was too expensive for the services provided, as they make people pay for everything (in a group of three people, they put clean sheets on two out of three beds to make you pay for the third one) and there was a flea (or 1000 of them) that bite me. There was also noise outside, that we could hear a lot while trying to sleep.
    France, All Female Group, 18-24
  • 3.1

    Rating

    19 Aug 2019
    The place was under reconstruction, Staff wasn't that friendly and it looked a bit unprofessional. The most important thing I complain about is the cleanliness. I just stayed for 1 night and I couldn't sleep because I got bitten all over my body by insects, they look like bed bugs bites. (no they were no mosquitos are the receptionist tried to convince me, I still have red spots on my body after 1 day).
    Italy, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
Entertainment
  • Pool Table


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