Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Graz Hauptbahnhof

Book more than 1 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The a&o Graz Hauptbahnhof opened in spring 2013 and enriches the beautiful city on the Mur with its modern rooms and charm. Guests can book a single, double or family room. Our many shared rooms offer comfy beds and separate shower and toilet in the room. We look forward to welcome you at our Styrian newcomer!

The a&o Hostel Graz is located just 100 meters from the main train station and is ideally suited for all arrival possibilities. The close proximity to the train station makes trips to Styria quickly possible. The city of Graz invites guests to discover its sights by foot or bike. The newly built a&o Graz Hauptbahnhof is worth a visit in itself, as the Skybar on the roof of the building lets you discover the whole beauty of the UNESCO awarded city while enjoying a well-mixed cocktail or delicious cup of coffee. The lobby is the place to be if you like to hang out and meet nice people.

Enjoy our Service!

- 24 hours reception
- All you can eat' breakfast for just 7,9 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA und Master, Maestro (for free)
- For 10 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe
- Car Parking (15,00 € Per Day) View House Rules

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Reviews & Ratings

  • Value For Money 7.4

  • Security 7.1

  • Location 7.9

  • Staff 7.5

  • Atmosphere 6.1

  • Cleanliness 8.1

  • Facilities 7.2

Latest Reviews

  • 9.1


    09 Aug 2020
    The hostel was super cleaned. With appropriate measures all over the place. Rooms were big but kinda hot inside
    Mexico, Male, 25-30
  • 8.6


    09 Sep 2020
    Nice and clean hostel with big rooms. Would recommend!
    England, Mixed Group, 25-30
  • 8.3


    02 Jul 2021
    Excellent location for travelers arriving by train, about a 25 minute walk from the beautiful city centre, great area, very friendly and helpful staff, no locker in dorm (and option to lock away valuables), and woke up to what would appear to be a male in an all-female dorm. Not an issue for me at all - and I'm assuming there was a reason such as it being the only room he and his female partner could both stay in. Just something to be aware of 😊
    Netherlands, Female, 25-30
  • 7.7

    Very Good

    28 Aug 2020
    Best and value for money
    India, Male, 25-30
  • 7.1

    Very Good

    25 Sep 2020
    I made an initial reservation for one night for a private room, then made another reservation to extended for 1 more night for the same room category. At check-in, I was assured that they had both reservations and that I would be given a room without the need to move for the second night. The next morning I was woken up by housecleaning to move. At the front desk they didn’t have the information I was given the night before and I had to move to the same type room on another floor. Annoying.
    Canada, Male, 41+
  • 7.1

    Very Good

    15 Sep 2020
    It's more a hotel then a hostel. The rooms are whery nice and clean. Downside is there is no atmosphere and they offer a common kitchen but ther is no pots and pans or cutlery there. The breakfast was ekspensive and not good options at all. Some of those in the resepsjon must be bad for business, not plesant at all.
    Norway, Female, 41+
  • 5.7


    15 Sep 2020
    The guest kitchen is more secure than my luggage in my room. There's no locker for anything. I had to request a key each time I wanted to access the refrigerator. There were 3 bunk beds. I believe each bed had a pair of USB ports but no individual light. Two other beds were separate and each had a pair of power outlets. Twice a new guest came in and spent several minutes looking for something--I think it was a light switch or power outlet. The USB ports were hard to see without light.
    USA, Male, 41+
  • 5.7


    25 Jun 2020
    Very dirty, the shared room, the stairs, the kitchen was horribly dirty. Still the receptionists were extremly helpful. A bit far from the city center but well connected with the tram and right next to the train station.
    Spain, Female, 18-24
  • 4.9


    13 Aug 2020
    I booked a bed in a six beds-dorms : I was so dirty ! I guess the cleaning staff didn't work that day ... First time I see that in an hostel : the beds were not made up, there were towels on the floor, the toilets were in a catastrophic condition: run away!
    France, Male, 18-24
  • 4.0


    04 Oct 2020
    FEMALE DORM DOES NOT EXIST. Twice there was a man booked into my room, despite the fact that I had booked a female dorm & had already moved rooms. The second guy came in after 1 am& while I was sleeping looked into my bed!! The same thing had happened to my roommate before at this hostel so we went to the reception to complain. They didn’t even as much as apologise. DO NOT STAY HERE! It is not clean, location isn’t great & they let guys into female dorms after midnight without even a heads up!
    Netherlands, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Flexible NRR
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
  • Pool Table