Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Graz Hauptbahnhof

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The a&o Graz Hauptbahnhof opened in spring 2013 and enriches the beautiful city on the Mur with its modern rooms and charm. Guests can book a single, double or family room. Our many shared rooms offer comfy beds and separate shower and toilet in the room. We look forward to welcome you at our Styrian newcomer!

The a&o Hostel Graz is located just 100 meters from the main train station and is ideally suited for all arrival possibilities. The close proximity to the train station makes trips to Styria quickly possible. The city of Graz invites guests to discover its sights by foot or bike. The newly built a&o Graz Hauptbahnhof is worth a visit in itself, as the Skybar on the roof of the building lets you discover the whole beauty of the UNESCO awarded city while enjoying a well-mixed cocktail or delicious cup of coffee. The lobby is the place to be if you like to hang out and meet nice people.

Enjoy our Service!

- 24 hours reception
- All you can eat' breakfast for just 7,9 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA und Master, Maestro (for free)
- For 10 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe
- Car Parking (15,00 € Per Day) View House Rules

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Reviews & Ratings

  • Value For Money 7.9

  • Security 8.0

  • Location 8.2

  • Staff 8.4

  • Atmosphere 6.6

  • Cleanliness 8.4

  • Facilities 7.0

Latest Reviews

  • 9.7


    02 Jun 2020
    cool hostel. The best hostel
    Bosnia And Herzegovina, Male, 31-40
  • 9.4


    22 Feb 2020
    Great for a night or 2 - close to the HBF, kitchen facilities, bar, laundry. Large en suite dorm rooms, clean. Not a party hostel :)
    Ireland, Female, 31-40
  • 8.9


    02 Mar 2020
    Very convenient location next to the main station and very clean hostel overall. Not a social hostel, but the rooms are very spacious which is great. Some lockers in the room for luggage security would be great. A pleasant stay; have not been let down by the a&o chain in many cities.
    Australia, Female, 18-24
  • 8.6


    29 Dec 2019
    Staff were very helpful especially as we had an issue with the induction hob although unable to find a solution. Suggest instructions be kept close for clients to learn how to use. Kitchen is not well looked after by guests and often left dishes for someone else to do. A bigger bin and recycling area would be suggested.
    New Zealand, Female, 41+
  • 8.0


    10 Jan 2020
    Incredible staff, rooms are big and each have a bathroom which is great!
    Portugal, Female, 18-24
  • 7.1

    Very Good

    02 Jan 2020
    Not including the bed linen into the price of the stay is not exactly a transparent practice. This hostel has been stripped down to the bare necessities, which means that it's not the best value for money. Nowadays all beds should have electric sockets next to them, for example. In general the hostel is okay enough for a short stay, but they're definitely not very oriented in achieving customer satisfaction.
    Finland, All Male Group, 25-30
  • 7.1

    Very Good

    08 Nov 2019
    Ok hostel, beds are super close together, have to buy your own sheets, absolutely zero atmosphere. Ok for 1 night but don't stay any longer
    Australia, Male, 18-24
  • 5.7


    25 Jun 2020
    Very dirty, the shared room, the stairs, the kitchen was horribly dirty. Still the receptionists were extremly helpful. A bit far from the city center but well connected with the tram and right next to the train station.
    Spain, Female, 18-24
  • 4.3


    03 Nov 2019
    They were undertaking renovations and rubbish and building materials were just left everywhere. Because of the renovations the kitchen was closed to guests. This was never communicated to me when I checked in. I feel at the very least they could have mentioned this and offered a discount. My key card stopped working twice and the clothes dryer charged my card multiple times for one use. The room was spacious and clean so that's one positive, but overall I WOULD NOT RECOMMEND.
    Australia, Female, 25-30
  • 2.9


    09 Dec 2019
    We did not like our stay here. Paying extra for linen was silly. Could barely use the plugs in the room as there was not many. Advertised guest kitchen - which seemingly did not exist.
    Australia, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
  • Pool Table