Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Graz Hauptbahnhof

Book more than 1 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

The a&o Graz Hauptbahnhof opened in spring 2013 and enriches the beautiful city on the Mur with its modern rooms and charm. Guests can book a single, double or family room. Our many shared rooms offer comfy beds and separate shower and toilet in the room. We look forward to welcome you at our Styrian newcomer!

The a&o Hostel Graz is located just 100 meters from the main train station and is ideally suited for all arrival possibilities. The close proximity to the train station makes trips to Styria quickly possible. The city of Graz invites guests to discover its sights by foot or bike. The newly built a&o Graz Hauptbahnhof is worth a visit in itself, as the Skybar on the roof of the building lets you discover the whole beauty of the UNESCO awarded city while enjoying a well-mixed cocktail or delicious cup of coffee. The lobby is the place to be if you like to hang out and meet nice people.

Enjoy our Service!

- 24 hours reception
- All you can eat' breakfast for just 8,90 EUR from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (12,50 EUR per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA und Master, Maestro (for free)
- For 12,50 EUR per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe
- Car Parking (15,00 EUR Per Day) View House Rules

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Reviews & Ratings

  • Value For Money 7.8

  • Security 7.8

  • Location 8.1

  • Staff 8.4

  • Atmosphere 7.0

  • Cleanliness 7.9

  • Facilities 7.7

Latest Reviews

  • 10.0


    02 Jun 2022
    Would stay again, Good place to stay this chain has worked for me in two countries.
    USA, Male, 31-40
  • 9.4


    04 Jun 2022
    I found this hoste excellent! Modern, clean, cosy, super helpful staff. Nice breakfast, good amenities, guest kitchen, laundry, lifts, blow-drier, separate WC and bathroom, ready soap and disinfectants in rooms and whole facility. Very easy to access the town center, and what was surprisingly nice, it was quiet. I would recommend 3 things: 1. Security safeboxes in rooms 2. Bunkbed mattressess aren't that good 3. More railings and hooks to hang clothes and towels
    Croatia, Male, 41+
  • 7.1

    Very Good

    25 Jun 2022
    Unfortunately the Hostel doesn’t have lockers for your luggage and you have to pay an additional 3,50€ for the bedsheets. Also the staff is a little unorganized and it seemed like they don’t really know what they do. But the hostel was really clean.
    Germany, Female, 18-24
  • 7.1

    Very Good

    09 Jun 2022
    all good except the noise level from street in the night with open windows and the not working card reader (followed by the recommendation to use the in-house atm which charges 6€ for withdrawal)
    Germany, Male, 25-30
  • 6.9


    22 Jun 2022
    Arrived and was told we had to pay extra for bed sheets and covers to put on your bed. Was after traveling all day to realise there was no hot water, it was freezing and we were told it couldn’t be fixed until the following day when we were leaving. No air conditioning also which made the room very warm
    Ireland, Couple, 18-24
  • 6.9


    13 Jun 2022
    So noisey and the curtains didn't cover the windows. Everyone slept bad. Kitchens weird, you have to ask at reception for pots and things.
    England, Female, 25-30
  • 6.9


    06 Jun 2022
    Good for families and if you want quiet. There’s not much to do, it’s basically a hotel with dorm beds. No social atmosphere
    USA, Male, 18-24
  • 6.6


    03 Jun 2022
    No lockers. People came into room at night. Does the job but not the nicest experience.
    England, Male, 25-30
  • 6.0


    15 Jun 2022
    Another hotel converted to a hostel. They have no lockers in rooms, the only "security" available is a shared luggage room where anyone is given the key. The Skybar advertised doesn't exist and I was told it has been closed for 7 years. The staff were great but clearly incredibly stretched and understaffed.
    England, Male, 25-30
  • 5.4


    14 Jun 2022
    If you can stay somewhere else in Graz, I would recommend that you do. The rooms are fine for 19€ a night but it is next to a highway so there is a lot of screaming and honking and beeping cross walks, hard to sleep. I watched the receptionist berate a family in between apartments over some strange policy that those with local addresses cannot stay there. The kitchen is absolutely filthy & the luggage room smells of rotten food as the floor is covered in it. They try to sell things at every turn
    Canada, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Flexible NRR
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
  • Pool Table