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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

a&o Graz Hauptbahnhof

7.8
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The A&O Graz Hauptbahnhof opened in spring 2013 and enriches the beautiful city on the Mur with its modern rooms and charm. Guests, booking a single, double or family room, automatically enjoy the 2** standard of the hotel area. Our many shared rooms offer comfy beds and separate shower and toilet in the room. We look forward to welcome you at our Styrian newcomer!

The A&O Hostel Graz is located just 100 meters from the main train station and is ideally suited for all arrival possibilities. The close proximity to the train station makes trips to Styria quickly possible. The city of Graz invites guests to discover its sights by foot or bike. The newly built A&O Graz Hauptbahnhof is worth a visit in itself, as the Skybar on the roof of the building lets you discover the whole beauty of the UNESCO awarded city while enjoying a well-mixed cocktail or delicious cup of coffee. The lobby is the place to be if you like to hang out and meet nice people.

Enjoy our Service!

- 24 hours reception
- 'All you can eat' breakfast for just 7 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA und Master, Maestro (for free)
- For 5 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe

Check Availability

Reviews & Ratings

  • Value For Money 7.6

  • Security 8.8

  • Location 7.6

  • Staff 8.2

  • Atmosphere 6.1

  • Cleanliness 8.6

  • Facilities 7.8


Latest Reviews

  • 8.0

    Fabulous

    13 Nov 2018
    Stay was ok but very basic. Very few power points in the room. It was a 6 bed dorm and the only power points were right next to 3 of the beds making it awkward to charge anything if you pick the wrong bed. Room had a large open space in the middle but this means it's hard to find an out of the way spot for bags. Close to train station but about 15-20 min walk to town.
    Australia, Female, 18-24
  • 7.1

    Very Good

    12 Nov 2018
    Great location just outside the train station and less than 10 minutes away from the centre but really felt this is more of a hotel rather than a hostel. Sure they hsve dorms but it's all designed like a hostel so not much of a chance to meet fellow travellers.
    England, Male, 25-30
  • 6.0

    Good

    27 Dec 2018
    Not really a hostel. More like a big hotel with some dorms. Although everything appeared to be very clean, my room was smelly for the period I have been there. Maybe the material in the matrasses, maybe one of the other guests in the room. There was no hostel atmosphere whatsoever, I don't think I have spoken to any of the other guests in my room. They were weird (in a seriously uncool way) to say the least. Graz center is not that big, so location was decent. Cool city, lousy hostel.
    Belgium, Male, 31-40
  • 5.7

    Rating

    12 Nov 2018
    More of a hotel than a hostel. Big facilities with no hostel atmosphere at all. The room lights were not reaching my bed so I had no real light at night. There's also a 3,5€ hidden fee for sheets if you haven't brought yours. Location good for the train station, but quite far from the city center.
    Greece, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
Entertainment
  • Pool Table

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Pet Friendly
  • Taxes Not Included

Things to Note

CHECK-IN 3:00 pm
Reserved rooms shall be available for occupancy from 3 p.m. on the agreed day of the guests arrival. The client shall not be entitled to occupy the room(s) earlier than this.
Ladies, in the event that you are an individual traveler and have booked a space in a multi- bed dorm we would like to inform you that we do offer 'Shared Women Dorms' if you would prefer. In case you need a crib for your little child, please feel free to ask at the reception or book it in advance and our stuff will place it in your room before you arrive.

CHECK-OUT 10:00 am (11:00 am on the weekend)
On the agreed day of departure the guest must vacate the room by 10:00 am at the latest. If the guest does not vacate the room by that time we shall be entitled to charge 50% of the full room rate as published in the price list until 6:00 pm for reason of non-contractual occupation, and if the guest vacates the room after 6:00 pm 100% of the full room rate will be charged. This shall not constitute any contractual claims on the part of the guest.

CANCELLATION CONDITIONS
You can cancel your booking free of charge until 6 pm on the booked arrival date. In case of a late cancellation or no show, property will charge your credit card with an amount equal to the first booked night.

Any discounts or special offers booked through online booking engines cannot be cancelled.
For groups from 10 people we have special cancellation and payment conditions. Our reservation department will contact you!!!

GUESTS UNDER THE AGE OF 18
From the age of 14 you can stay in our A&O's all by yourself. All you need is a signed declaration of consent from your parents and a copy of the personal identification from the parent who signed the form.

Important Information:

We will charge the additional city tax at check-in.

The tax is based on the net amount paid by each overnight guest and is estimated as follows:

10.00 Euro = 0 Euro,
25.00 Euro = 0.50 Euro,
50.00 Euro = 1 Euro,
100.00 Euro = 2 Euro,
150.00 Euro = 3 Euro,
200.00 Euro = 4 Euro

Guests under the age of 18
From the age of 14 you can stay in our A&O's all by yourself. All you need is a signed declaration of consent from your parents and a copy of the personal identification from the parent who signed the form.


Additional Items:
Bed linen for Dorms: 3,50 €
Towels for Dorms: 1,50 €
Breakfast: 7,00 €
Late Check Out: 10,00 € (on request and only in private rooms)


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