Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/27
Book more than 7 days in advance for Free Cancellation.
7.4
  • Great Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

The a&o Hamburg City offers modernly furnished single, double or family rooms and spacious 4 to 8 dorms with comfortable beds. The spacious lobby and entrance area, with billiard, driving simulator and table soccer as well as a kids' play area, provides a welcoming atmosphere to relax in its international charm.
The a&o Hamburg City has a central location and very good connections to all public transportation. It is just a short 5 minute walk to the Central Station. Due to its central location the a&o is ideal to reach by car, by all forms of public transportation, and is a great starting point for excursions into the city of Hamburg.
The special highlight of the a&o Hamburg City is its rooftop terrace with an unparalleled view of the hanseatic city. The modern lobby and the stylish cafeteria invite everyone to sit back and relax.

- 24 hours reception
- 'All you can eat' breakfast for just 7 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA und Master, Maestro (for free)
- For 10 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe
- Car Parking (19,00 € Per Day) View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.2

  • Security 7.7

  • Location 7.4

  • Staff 7.3

  • Atmosphere 6.9

  • Cleanliness 7.8

  • Facilities 7.5


Latest Reviews

  • 10.0

    Superb

    10 Nov 2019
    I like the hostel. the staff. everything is clean and tidy. the wifi is nice. the breakfast is tasty and varied
    Morocco, Male, 31-40
  • 9.1

    Superb

    07 Nov 2019
    Stayed here for 2 nights with my parents in a 4-bed mixed dorm. We were lucky to be checked-in to the same room. The best part about the hostel itself is the cleanliness and the facilities. A 1km walk from the central station. There is also another train station close by(Berliner tor) which is very convenient. The hostel also allows to lock your luggage after check-out, which is a huge help during the day.
    India, Male, 18-24
  • 8.3

    Fabulous

    01 Dec 2019
    Decent hostel, close to town/ main stations, nothing near hostel though. Additional payment for bedding hire. Not good for solo travellers looking to interact with others. Didn't restock toilet roll in the 4 days we were there.
    Wales, Female, 31-40
  • 8.3

    Fabulous

    20 Nov 2019
    Chill spot, if you are in Hamburg. Don’t expect to party at this hostel, it’s more of a connection point if you’re in the city. This hostel is for teenagers, for a American backpacker like myself, it’s hard to connect based on the atmosphere . I did enjoy the city the 4 days I was there😇 there isn’t any travel or welcomed tours like events... that’s the bad part
    USA, Male, 31-40
  • 8.3

    Fabulous

    02 Nov 2019
    Good clean hostel with good facilities easily reached from local train station.
    Ireland, Male, 41+
  • 8.0

    Fabulous

    09 Dec 2019
    The hostel was clean and the room was quite spacious. However, the staff was incredibly rude: since my phone broke while I was on a trip to Hamburg, I kindly asked the reception to help me print my bus ticket - which I had saved virtually on my phone. The girl at the reception was very rude and spoke back to me in a very sassy tone, refusing to help whatsoever. I was going to recommend this hostel to some friends who will be visiting Hamburg for a few days next month, but I won't.
    Greece, Female, 18-24
  • 8.0

    Fabulous

    23 Nov 2019
    Hostel is Ok. You have to pay extra for bedsheets which is crazy. First hostel I visited with this kind of policy.
    Germany, Male, 25-30
  • 7.7

    Very Good

    15 Nov 2019
    A decent place to stay for a small amount of money
    Zimbabwe, Female, 25-30
  • 6.6

    Good

    15 Nov 2019
    Far from everything,
    Spain, Male, 25-30
  • 4.9

    Rating

    19 Oct 2019
    The staff was unhelpful and even rude sometimes (not the Brazilian receptionist, he was great), guest kitchen is open only till 22pm, so you can’t reach your food if you go later, they charge you for tourism and sheets and it’s not on the website, and beer was expensive. No toilet paper in my bedroom’s bathroom.
    Brazil, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
Entertainment
  • Pool Table


×